Our Client, Grameen-Jameel Pan-Arab Microfinance Limited is a for-profit limited liability company jointly owned by Grameen Foundation and Abdul Latif Jameel Group. The company''s core objective is poverty alleviation in the Arab world through microfinance. Grameen-Jameel''s vision is to reach one million new active microfinance clients in the Arab world by 2011. In order to achieve this, the company forms strategic partnerships with microfinance institutions (MFIs) throughout the region who share its values: commitment to reaching women and the poorest; aggressive growth plans; and financial sustainability. Grameen Foundation is a global non-profit organization based in Washington, DC that combines microfinance, technology, and innovation to empower the world''s poorest people to escape poverty. Founded in 1997 with the support of Nobel Laureate Professor Muhammad Yunus, GF has a global network of 52 partners in 22 countries.They are seeking to hire the services of a Partner Relationship Manager.Job Description:The Partner Relationship Manager is responsible for implementing and overseeing the program of products and services provided by Grameen-Jameel to its partner microfinance institutions (MFIs). Working with the General Manager (GM), the Partner Relationship Manager is also responsible for the development of new and strategic products and services to better meet the needs of existing and potential partners. The Partner Relationship Manager will develop a team that is located both in the field and the head office. Essential Job Functions: Responsible for overall relationship management with MFI Partners: - Manage and oversee partnership agreements (MOUs) and implement products and services commitments; - Work to achieve an in-depth understanding of MFI Partners'' business plans and requirements for support from Grameen-Jameel; - Responsible for ensuring that appropriate products and services are provided to MFI Partners and that Partner''s are satisfied with the quality of products and services; Identify potential new MFI Partners and initiate discussions: - Conduct due diligence of new partners as needed; - Create appropriate screening mechanisms; Enhance and develop the existing products and services to better serve the assigned and potential MFI Partners: - Work to develop new products, services and markets as directed by the GM - Introduce pricing scheme - Conduct annual Customer Satisfaction Surveys of Partners Prepare partner reports as required; Maintain knowledge on microfinance services, the regulatory environment, best practices and trends for each country in the assigned area and provide periodic written reports/updates to the GM; Ad hoc project management; Represent Grameen-Jameel at microfinance related events such as seminars, conferences, trainings and working exchanges; maintain working relationships and collaborate with other microfinance organizations in the region; Hire, train, evaluate and supervise Field Officers, HR Specialist, IT Officer and Intern Participate in development and updating of organization''s strategic plan; Communicate all activities and challenges to GM on a regular basis; Other duties as assigned. Required Knowledge, Skills, and Abilities: Fluency in spoken and written English and Arabic; French proficiency; Willingness and ability to travel to other countries in the Middle East & North Africa up to 60% of the time; Excellent interpersonal and inter-cultural communication skills; Superior relationship-building skills; Takes initiative and does not require constant supervision or instructions to get job done; Strong time management skills and ability to manage various projects in a start-up work setting; Knowledge of relevant industry developments and regulatory issues in region; Good team-building skills and leadership; Ability to manage and supervise direct reports based in the field; Strong working knowledge of Microsoft Word, PowerPoint, Excel and Outlook; Commitment to eradication of poverty in the Middle East & North Africa. Education and Experience: Master''s degree in International Development, Economics, Finance or other relevant subject; Five or more years of work experience in supporting clients in a banking or finance related field; microfinance experience strongly preferred; Management experience and track record; Experience in Middle East/North Africa required; Experience working for an international organization/company preferred. Start Date: October 1, 2007PLEASE MENTION REFERENCE NUMBER IN THE POSITION FIELD.