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logo_12982.gif HOSPITALITYGEM
UNITED KINGDOM
Human Resources
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  Job Position Job Category Posted On Action
 Customer Service Representative Hospitality / Travel 10/12/2018 [ APPLY NOW ]
logo_12982.gif HOSPITALITYGEM
United Arab Emirates
REF NO: HS-0555
 
Education :  Diploma
Experience :  Not Required

Skills :  
DETAILED OBSERVATIONS.

You will need to prepare for a visit and to make detailed observations during its course. Completing the report itself typically takes an hour and it will be carefully checked by our office team.
CLEAR ENGLISH.

Our reports need to be clear and meaningful for our clients and we would prefer to focus on the content rather than correcting your grammar. Amateur critics are not required: just people who can reflect the facts in clear English.
Responsibilities :  
You will be responsible for applying for mystery visits at restaurants and hotels in your local area. After your visit you will be responsible for completing a report about your visit. You can apply for mystery visits as often as you like.

Description :  Become a Mystery Diner

Mystery Guests are volunteers, offering their time to complete a detailed report of a restaurant, hotel or pub experience, and being reimbursed the cost of the experience in return. In most cases an experience is for 2 people so you get the chance to go to places you would normally choose to visit.

The reports are paid for by the hospitality operators who find them invaluable in understanding the experience in detail from a customer's perspective. They are used to improve standards and reward well-performing staff.

Here is what to expect as a mystery guest once you have been accepted and have completed the online training process.

BOOK A VISIT.

Visits available can be browsed online and often booked directly. Certain visits may require a call to our office. We brief you on what to expect, how to prepare, and what to look out for.

GO OUT.
The visit itself then takes place as an ordinary customer experience (which we hope you enjoy!).
COMPLETE REPORT.

After the visit, you will need to go online and complete your report for us, submitting it by 12 noon on the day following the visit.
CLARIFY DETAILS.
We will contact you if we have any queries before submitting the final report to our client. Those producing clear, accurate and detailed reports have opportunities for promotion.

REIMBURSEMENT.

Your agreed expenses will be paid into your bank account 4-5 weeks after your visit. Please see the international section for other currencies Desired Skills & Experience

Before you apply to join us as a mystery guest, it's important for you to understand what we require from you.

INTERNET, CAMERA & EMAIL.
You will browse for available visits and manage your reports online. You will also need a device, such as a mobile phone or scanner, to capture an image of a receipt.

DETAILED OBSERVATIONS.
You will need to prepare for a visit and to make detailed observations during its course. Completing the report itself typically takes an hour and it will be carefully checked by our office team.
CLEAR ENGLISH.

Our reports need to be clear and meaningful for our clients and we would prefer to focus on the content rather than correcting your grammar. Amateur critics are not required: just people who can reflect the facts in clear English.
TELEPHONE NEXT DAY.

You would need to be available by telephone the working day following each visit.
RECEIVING PAYMENT.

You need an account that we can use to reimburse expenses related to your visit - in nearly all cases, you will need to upload a copy of the receipt as evidence.


APPLY NOW
 Customer Service Representative Hospitality / Travel 10/4/2018 [ APPLY NOW ]
logo_12982.gif HOSPITALITYGEM
United Arab Emirates
REF NO: HS-0546
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  
DETAILED OBSERVATIONS.

You will need to prepare for a visit and to make detailed observations during its course. Completing the report itself typically takes an hour and it will be carefully checked by our office team.
CLEAR ENGLISH.

Our reports need to be clear and meaningful for our clients and we would prefer to focus on the content rather than correcting your grammar. Amateur critics are not required: just people who can reflect the facts in clear English.

Responsibilities :  
To dine at a variety of restaurants as a mystery visitor, and create a report about your experience and send it back to us. You will need to browse for available visits and manage your reports online. You will also need a device, such as a mobile phone or scanner, to capture an image of a receipt. You will need to prepare for a visit and to make detailed observations during its course. Completing the report itself typically takes an hour and it will be carefully checked by our office team.
Our reports need to be clear and meaningful for our clients and we would prefer to focus on the content rather than correcting your grammar. Amateur critics are not required: just people who can reflect the facts in clear English.

You would need to be available by telephone the working day following each visit.



Description :  
We are looking for new mystery diners to join us to take part in visits in Dubai.

Other locations are also available should you travel to and from other countries often. We have about 1,500 mystery guest visits available each month across the UK and in major cities in 20 countries worldwide.

Mystery Guests are volunteers, offering their time to complete a detailed report of a restaurant, hotel or pub experience, and being reimbursed the cost of the experience in return.

In most cases an experience is for 2 people so you get the chance to go to places you would normally choose to visit.

The reports are paid for by the hospitality operators who find them invaluable in understanding the experience in detail from a customer's perspective. They are used to improve standards and reward well-performing staff.

Here is what to expect as a mystery guest once you have been accepted and have completed the online training process.

BOOK A VISIT.

Visits available can be browsed online and often booked directly. Certain visits may require a call to our office. We brief you on what to expect, how to prepare, and what to look out for.
GO OUT. The visit itself then takes place as an ordinary customer experience (which we hope you enjoy!).

COMPLETE REPORT.

After the visit, you will need to go online and complete your report for us, submitting it by 12 noon on the day following the visit.

CLARIFY DETAILS.

We will contact you if we have any queries before submitting the final report to our client. Those producing clear, accurate and detailed reports have opportunities for promotion.
REIMBURSEMENT.

Your agreed expenses will be paid into your bank account 4-5 weeks after your visit. Please see the international section for other currencies.

Desired Skills & Experience

Before you apply to join us as a mystery guest, it's important for you to understand what we require from you.
INTERNET, CAMERA & EMAIL.

You will browse for available visits and manage your reports online. You will also need a device, such as a mobile phone or scanner, to capture an image of a receipt.
DETAILED OBSERVATIONS.

You will need to prepare for a visit and to make detailed observations during its course. Completing the report itself typically takes an hour and it will be carefully checked by our office team.
CLEAR ENGLISH.

Our reports need to be clear and meaningful for our clients and we would prefer to focus on the content rather than correcting your grammar. Amateur critics are not required: just people who can reflect the facts in clear English.
TELEPHONE NEXT DAY.

You would need to be available by telephone the working day following each visit.
RECEIVING PAYMENT.

You need an account that we can use to reimburse expenses related to your visit - in nearly all cases,
you will need to upload a copy of the receipt as evidence.

Please go directly to our website

APPLY NOW
 Customer Service Representative Hospitality / Travel 9/26/2018 [ APPLY NOW ]
logo_12982.gif HOSPITALITYGEM
United Arab Emirates
REF NO: HS-0603
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  DESIRED SKILLS & EXPERIENCE:
A good command of English.
Reliability.
Good observation skills.
The ability to write accurate, detailed reports.
A genuine passion for eating out.
A background in the hospitality sector (desirable, but not essential).

Responsibilities :  Your responsibilities will include making detailed observations while on your mystery visit so you can fill out the report thoroughly. You will be responsible for completing the report with in the agreed time scale, and must make sure you do not give your identity away to staff.

Description :  
WHAT IS A MYSTERY DINER?
Mystery Diners are volunteers who offer their time to visit a range of restaurants, hotels, pubs and contract catering outlets in return for the cost of the experience (excluding travel). You get to eat for free, the client gets invaluable feedback.

The reports are paid for by the hospitality operators who find them invaluable in understanding the experience, in detail, from a customer's perspective. They are used to improve standards and reward well-performing staff.

Here is what to expect as a mystery diner once you have been accepted and have completed the brief online training process:

BOOKING A VISIT:
You will be able to view what visits are available to you at any time and book online or over the telephone. You will be briefed on what to expect, how to prepare, and what to look out for ahead of each visit.

COMPLETING THE VISIT:
The visit itself then takes place as an ordinary customer experience (taking the brief into consideration), which we hope you will enjoy!

COMPLETING THE REPORT:
Following your visit, you are expected to fill out the report relating to your visit by 12pm (GMT) the next working day following your visit (Mon-Fri), which will be submitted online. All reports should be an accurate and detailed, yet concise, account of your experience.

CLARIFYING DETAILS:
You must be available to be contacted, by telephone, the day you submit your report as The Mystery Dining Company may need to speak to you if there are any queries.

REIMBURSEMENT:
The agreed reimbursement will be paid into your bank account approximately 4-5 weeks after your visit.



APPLY NOW
 Customer Service Representative Hospitality / Travel 3/29/2018 [ APPLY NOW ]
logo_12982.gif HOSPITALITYGEM
United Arab Emirates
REF NO: HS-0572
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  Successful candidates need to have clear written English, and be able to make detailed observations of their visits. You will need to prepare for a visit and to make detailed observations during its course.
Responsibilities :  You will be responsible for booking your mystery visits online. They are available to be browsed on our website and often booked directly. Certain visits may require a call to our office. We brief you on what to expect, how to prepare, and what to look out for. You will also be responsible to actually go out on your visit on your required date. The visit itself takes place as an ordinary customer experience (which we hope you enjoy!). After the visit, you will need to go online and complete a report about your dining experience, submitting it by 12 noon on the day following the visit.

Description :  Mystery Guests are volunteers, offering their time to complete a detailed report of a restaurant, hotel or pub experience, and being reimbursed the cost of the experience in return. In most cases an experience is for 2 people so you get the chance to go to places you would normally choose to visit. The reports are paid for by the hospitality operators who find them invaluable in understanding the experience in detail from a customer's perspective. They are used to improve standards and reward well-performing staff.

Here is what to expect as a mystery guest once you have been accepted and have completed the online training process:

BOOK A VISIT.
Visits available can be browsed online and often booked directly. Certain visits may require a call to our office. We brief you on what to expect, how to prepare, and what to look out for.

GO OUT.
The visit itself then takes place as an ordinary customer experience (which we hope you enjoy!).

COMPLETE REPORT.
After the visit, you will need to go online and complete your report for us, submitting it by 12 noon on the day following the visit.

CLARIFY DETAILS.
We will contact you if we have any queries before submitting the final report to our client. Those producing clear, accurate and detailed reports have opportunities for promotion.

REIMBURSEMENT.
Your agreed expenses will be paid into your bank account 4-5 weeks after your visit. Please see the international section for other currencies.

Desired Skills & Experience
Before you apply to join us as a mystery guest, it's important for you to understand what we require from you.

INTERNET, CAMERA & EMAIL.
You will browse for available visits and manage your reports online. You will also need a device, such as a mobile phone or scanner, to capture an image of a receipt.

DETAILED OBSERVATIONS.
You will need to prepare for a visit and to make detailed observations during its course. Completing the report itself typically takes an hour and it will be carefully checked by our office team.

CLEAR ENGLISH.
Our reports need to be clear and meaningful for our clients and we would prefer to focus on the content rather than correcting your grammar. Amateur critics are not required: just people who can reflect the facts in clear English.

TELEPHONE NEXT DAY.
You would need to be available by telephone the working day following each visit.

RECEIVING PAYMENT.
You need an account that we can use to reimburse expenses related to your visit - in nearly all cases, you will need to upload a copy of the receipt as evidence.


APPLY NOW
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