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logo_9181.gif EMIRATES FLIGHT CATERING
UNITED ARAB EMIRATES
Hospitality / Travel
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  Job Position Job Category Posted On Action
 Food & Beverage Director Restaurant / Food Service 10/14/2018 [ APPLY NOW ]
logo_9181.gif EMIRATES FLIGHT CATERING
United Arab Emirates
REF NO: RES-293
 
Education :  Bachelors Degree
Experience :  10+ Years

Skills :  To successfully lead our Outlets and Events Division you will need to:

-Have a demonstrated ability to control costs and drive sales.
-Be a reliable and trusted person who can work autonomously.
-Excel at planning.
-Have outstanding customer service and service recovery skills.
-Be passionate about food and beverage service.
-Have a strong orientation towards continuous improvement and the ability to set, implement and review service standards.
-Be a natural team leader who is able to provide a safe working environment for their employees and manage employee performance in a professional and structured manner.
-Possess a high degree of computer literacy.


Responsibilities :  
Reporting to the Vice President - Airport Catering Services this is a critical and exciting opportunity for a customer focused professional with a passion for food and service delivery to lead the successful development and growth of a fast growing business unit. This position is accountable for the Outlets and Events Department within our Food and Beverage Division. Emirates Flight Catering has13 Food and Beverage outlets which cater for a diverse clientele and provide a product offering of international cuisine for which the service ranges from live cooking stations to pre-prepared cold food offerings. We already cater for a number of Dubai's premier events such as the bi-annual Dubai International Air Show, Dubai Tennis Open and the Rugby Sevens. This new position will manage the existing portfolio of food outlets and events and also lead the expansion of the business particularly in relation to events catering.

Description :  
-Ensure compliance with Emirates Flight Catering (EKFC) safety standards and government regulations so that a safe and effective environment is provided to staff working under Foodcraft and off airport outlets.
-Provide expertise on Food and Beverage management to the team in establishing the Foodcraft and off Airport business within Emirates Flight Catering.
-Collaborate with the Sales and Marketing Manager and with the Assistant Vice President - Production in aligning the operational requirements with customer expectations to avoid any operational issues.
-Control and minimise costs without compromising on product quality and service.
-Prepare monthly/annual budget on CAPEX, manpower, inventory and to exercise cost control to achieve key performance indicators to improve profits.
-Business development for Foodcraft by proposing new opportunities of growth and feasibility of merger or acquisition options.
-Partnering with human resources in conducting training, disciplinary and grievances meetings, recruitments and performance management for the department employees.
-Monitor overall budget regarding food cost, revenues and overtime, as well as expense reduction through cost control and management of overall financial matters.
-Communicate and direct the Food and Beverage Manager (Foodcraft) on customer specifications providing operational guidance in implementing the catering orders on time.
-Report generation on existing and new clients on a monthly basis and conduct analysis with respect to Foodcraft's brand positioning, market segmentation and market reach.
-Lead the Food and Beverage Airport outlets through a team of supervisors by providing operational guidance in managing the day-to-day customer expectations.
-Establish and maintain high level relationships with potential clients and key customers to promote and secure future/repeat businesses and manage accounts of existing business effectively by creating an adequate system.
-Ensure minimisation of customer complaints and establish systems to achieve quick resolution of customer complaints.
-Maintain, monitor, and regularly evaluate pricing and contracts with customers so as to provide products and services that meet standards of quality, timeliness and cost.


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 Marketing Manager Hospitality / Travel 10/14/2018 [ APPLY NOW ]
logo_9181.gif EMIRATES FLIGHT CATERING
United Arab Emirates
REF NO: HS-0416
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  -Proven strategic solutions sales ability including outstanding negotiation skills.
-Excellent written and verbal communication skills including confident presentation and influencing skills.
-You will also have strong analytical and problem solving skills and be a team player.
-Excellent financial acumen with strategic planning ability complemented by your analytically and reporting skills.
-The ability to execute precise time management and organizational skills i.e. planning, prioritizing, delegating whilst being adaptable in approaching multiple tasks and varied demands across the business.
-A strong ethic for quality, consistency and an eye for detail that upholds brand expectations in the execution of your duties at all times is a must.
-Excellent networking skills which will see you attend various events and maintain effective relationships with major suppliers, clients and industry associations to assist in the achievement of organisational objectives.


Responsibilities :  
Emirates Flight Catering is part of the Emirates Airline Group and provides culinary services ranging from in-flight catering, airline lounges, outlets and events. We have an opportunity for an experienced and energetic Sales and Marketing Manager to join our expanding Food and Beverage Off Airport Events and Outlets team which is part of our Food and Beverage Division. Emirates Flight Catering has 13 Food and Beverage outlets which cater for a diverse clientele and provide a product offering of international cuisine for which the service ranges from live cooking stations to pre-prepared cold food offerings. We already cater for a number of Dubai's premier events such as the bi-annual Dubai International Air Show, Dubai Tennis Open and the Rugby Sevens. This new position is part of the leadership team that manages the existing portfolio of food outlets and events and that will expand the business particularly in relation to events catering.

Reporting to the Senior Food and Beverage Manager this is an exciting opportunity for an experienced professional with a passion for business expansion and account management excellence. This position is accountable for accelerating revenue growth, increasing business profitability and product penetration into the market. Your role will have an emphasis on the development of sales and marketing strategies, keeping up to date with industry sector intelligence, contract negotiation and customer care.



Description :  
-Ensure safe working practices and procedures are implemented and adhered to in accordance with Emirates Flight Catering (EKFC) Health and Safety policies.
-Contribute in maintaining positive work environment by coordinating with all aspects of Foodcraft business in managing customer queries and complaints on behalf of the team.
-Set sales and marketing plans by conducting market study, trend analysis and promotions to maximise revenue opportunities.
-Develop business development strategy while strongly contributing to strategic planning and decision making of the annual sales and marketing budget.
-Achieve the sales revenue target by developing new businesses for Foodcraft and for the Off Airport outlets through the application of professional sales and marketing techniques and best practices.
-Monitor, analyse, and evaluate market trends, consumer behaviour, and competitor activity to identify market opportunities whilst adjusting marketing strategy and plans to meet changing markets and competitive conditions
-Organize or participate in conferences, exhibitions and marketing seminars to create relevant networking in meeting business objectives.
-Design, develop, and implement marketing campaigns, advertising and promotions that include preparation of brochures, artwork, flyer, emails and audio/ visual materials.
-Effectively partner with Senior Food and Beverage Manager and attend functions during set-up process to ensure that client's requirement have been met before handing over the responsibilities to banqueting.
-Demonstrate accuracy, promptness, understanding and anticipation of customer expectations by maintaining high level of product and service knowledge of EKFC standards in realising new business deals.
-Negotiate terms of sales with major clients that will maximise the organisation's business interests.


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 Executive Sous Chef Hospitality / Travel 10/14/2018 [ APPLY NOW ]
logo_9181.gif EMIRATES FLIGHT CATERING
United Arab Emirates
REF NO: HS-0417
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  
. Lead a team, inspire and coach a multinational team.
. Implement and maintain a strong Occupational Health and Safety culture.
. Manage multiple kitchens and deliver a premium standard of food quality and presentation.
. Efficient use of raw materials to manage food costs.
. Multi-task and be flexible and adapt to different situations with confidence.
. Maintain clean and hygienic work practices in accordance with HACCP standards.
. Manage food stock.
. Be a team player by sharing experience, knowledge and ideas with others.
. Continue your professional development and growth.


Responsibilities :  
Emirates Flight Catering is part of the Emirates Airline Group and provides culinary services ranging from in-flight catering, airline lounges, outlets and events. We currently have a fantastic opportunity for an experienced and passionate Executive Sous Chef to join our rapidly expanding Food and Beverage team at Dubai International Airport.



Reporting to the Executive Chef this is an exciting opportunity for a customer focused professional to work in our first and business class airport lounges.



Description :  
-Guide, assist and monitor the performance of assigned sections during the shift. Coordinates all the activities during the shift within the kitchen and the F&B outlets and communicates, where necessary, with the external and internal clients and suppliers.
-Aid and assist the Executive Chefs in the daily duties and requirements of the department and deputize on his/her behalf as required.
-Schedule staff roster and coordinate the work of production staff to ensure that food preparation is as per menu specification, that recipes and methods are strictly followed while ensuring compliance with the Hygiene and Safety Policy.
-Carry out close supervision and inspection through all the production sections in both processes and staff and report findings thereby ensuring that staff performance meets the production deadline to avoid any delays for the airlines, events catering or F&B outlets.
-Evaluate statistics on wastage and ensure that food preparation is done in an economical manner and establish controls to minimize food and supply.
-Ensure that the kitchen equipment is used in a proper and safe manner and evaluate performance of kitchen equipment to ensure continuity of the processes.
-Ensure that staff are professionally supervised, motivated and trained with the aim to improve their performance and maintain discipline and encourage the staff to develop new recipes and methods.
-Check daily that all fresh produce received is as per specification, ensure proper stock rotation and place the required store requisitions.
-Coordinate with other departments as necessary in order to complete assigned work.
-Prepare monthly forecasts for raw materials for the assigned section based on requirements and production schedule.
-Ensure implementation of the quality system procedures and that documentation is done as per approved procedure and formats.



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