Jobs Main >> Tech Contract / Information Technology
To apply for multiple jobs, select the appropriate check box(es) and click on  APPLY NOW
  Job Position Job Category Posted On Action
 Other Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0671
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Key skill requirements
5 years of experience, proven track record and first-hand experience of Contact Center Operations and related technologies.
5 - 7 years of experience in a Professional Services environment
2 years experience implementing complex software applications in enterprise customer environments.
Bachelors degree (BS, BA), Computer Technology, related technical discipline, or equivalent professional technical experience.
Masters in Business Administration, preferred
PMP, Six Sigma, Lean Process or other methodology and Project Management Certification preferred.
Ability to identify services opportunities and gather relevant technical and business objective information to document, scope and price accordingly
Ability to lead a team to meet critical customer project deadlines
Demonstrated leadership qualities and self-sufficiency
Demonstrated ability to exercise sound business judgment to determine logical solutions to customer technical issues
Must have a passion for customer satisfaction and have the ability to manage customers needs and expectations
Should have excellent organizational, time management and customer relation/communication skills
Must be analytical and self motivated, demonstrate leadership qualities and self sufficiency, team oriented, enthusiastic and understand stress management.
Demonstrated knowledge and use of leading edge technology for communication and presentation to all audiences including C-level executives.
Ability to travel nationwide up to 25%

Description :  Engagement Manager - Professional Services

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

We are currently looking to hire Engagement Managers for our Consulting Services Practice who will work closely with our delivery project teams and business development teams. The Engagement Manager will embrace a systematic approach that initiates with the sales process and ends with the engagement signing, project initiating and project closing. Our ideal candidate will bring their technical solution knowledge, sales strategy knowledge and sales acumen to assist Sales Engineers with technical value positioning. Additionally, our ideal candidate will have intimate knowledge of professional services delivery methodologies and best practices and have the ability to write effective contracts that accommodate business, technical and legal requirements.

Key Responsibilities

Work with direct and indirect sales account teams and customers to position Professional Services and sell value proposition based on proven skills, industry experience and methodology.
Through discussions with the customer, gather business and technical requirements that will be considered when creating a delivery quote and proposal.
Initiate and assist with completing implementation quotes based on gathered requirements and discussions with the customer.
Transfer requirements and quotes into professional services statements of work defining effort and fees required to successfully deliver the required technology solution.
Present the scope to the customer highlighting the value proposition of the proposed solution including effort, timeline and pricing and negotiate to signature.
Work with internal workforce management team to secure resource plan based on estimated start/completion dates. Manage communication with the customer to ensure proper expectations are set regarding resource availability, start dates and customer resources required for success.
Upon statement of work signature, define an effective project charter for the implementation team.
Manage quarterly Statement of Work booking goals that contribute to revenue, operating margin and customer satisfaction.
Track pipeline opportunity forecasting by leveraging traditional forecasting disciplines.
Serve as an escalation point and provide oversight of projects to deliver on-time, within budget and high customer satisfaction. Monitor and Manage engagement success in the areas of resources, budget, timeline and customer health.
Engage and defend change management process.

APPLY NOW
 Software Application Engineer Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
Mexico
REF NO: TC-0635
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Technical aspects:
- Experience in Windows server products (Win2k and 2003, SQL Server), including remote administration, server building per spec and advanced functionality.
- Experience with troubleshooting application connectivity issues (LAN/WAN/Firewall, etc) required.
- Experience with Avaya/Cisco VoIP suite, including IP agent and IP softphone.
- Experience with both NICE and Witness quality recording products required.
- Experience with deploying and implementing NICE and Witness solutions a plus.
- Nice Supervision module experience, including use of the audit trail
- Understanding dynamic recording schedules and the effect on the servers
- Experience with an environment utilizing multiple QA solutions at the same time.
- Experience with SQL programming and the use of tools such as SQL Navigator and Toad
- Experience with Oracle 9.2 databases and 10.X client software
- Ability to add skills, switches, extensions, computers, CTI adapters in the administration modules of Nice or Witness servers.

Soft skills:
- Ability to communicate to both technical and non-technical audiences.
- Self-motivated and able to accomplish tasks with minimal supervision
- Excellent time management and ability to triage multiple, concurrent technical issues
- Strong ability to multi-task and maintain multiple projects at once
- Team motivated, especially when troubleshooting issues the entire team must be able to work with other groups (network, telecom, NT server team) to fix an issue, while avoiding finger pointing
- Ability to communicate and interact with a variety of people at different levels (must have strong people skills to communicate basic non-technical concepts with end users, technical skills to communicate with engineering team, etc)
- Ability to add skills, switches, extensions, computers, CTI adapters in the administration modules of Nice or Witness servers.
- Ability to explain dynamic schedules and the corresponding effect on the systems.


Education:
- BA or BS in a computer-related field, or equivalent experience with aptitude for certification in server administration
- Excellent written and spoken communications skills (English)
- Portuguese written/spoken skills a plus




Description :  Systems Software Engineer

The QA Systems Engineer is responsible for the deployment, support, troubleshooting, and upgrades to TeleTech QA applications (eyeQ360 TeleTechs Call Recording application) in a Tiered fashion. This requires technical and operational understanding of one or more of the following QA applications: Witness v6.x, NICE v8.8, 8.9, 9.x (Perform), EyeQ360 and/or similar call recording applications. This person should be familiar with call routing concepts as well as how QA systems interface with the Avaya/Cisco telephony switches. Familiarity with CTI such as Genesys, TSAPI, etc is a plus. This individual will be responsible for Tier 2 support and implementing call recording solutions, namely TeleTechs EyeQ360 Quality Monitoring Tool.
Require candidate with Witness, NICE, and other call center QA applications, and administration experience with Windows 2003/08 and Dell/ IBM hardware.
Position requires sharing on-call duties including carrying a pager on nights and weekends to respond to critical system problems.



APPLY NOW
 It Consultant Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_20179.gif VAM SYSTEMS
United Arab Emirates
REF NO: TECH-12356
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Skill set required:
• Good Knowledge of Permit to Work System
• Should have excellent communication skills

Description :  VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Junior Dot Net Developers for our UAE operations with the following skill set and terms and conditions:

Experience Required: 1- 3 Years


Job Description

Our client uses ECOM portable devices such as PDAs in the fields of some of its systems to do certain tasks such as onsite approvals, inspections etc. Training with onsite support is required on the usage of these which will include:-

1. Troubleshooting common issues such as connection issues, configuration etc
2. Updating the devise with the latest release
3. Application troubleshooting
4. Identifying the faulty devices


Terms and conditions:
Joining time frame: 2 weeks (maximum 4 weeks)
The selected candidates shall join VAM SYSTEMS UAE and shall be deputed to one of the leading Organization in UAE.

APPLY NOW
 Client Service Executive Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_20179.gif VAM SYSTEMS
United Arab Emirates
REF NO: TC-0758
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  1. 2+ years of experience in Sales/Account Management in UAE (preferably in Dubai or Sharjah)
2. Extensive understanding of local market for increasing sales irrespective of small, medium and large accounts
3. Prior experience of selling IT Solutions or Staffing Service / Professional Service industry would be an added advantage
4. Developing business requirement through Contacts, emails, Cold Calling & References
5. Responsible for identification of prospective clients, new growth opportunities, generating new leads and converting them to revenue
6. Candidate must be able to work under pressure and efficiently within time constraints
7. Candidate must have good oral and written communication skills


Description :  VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
We are currently looking for Client Relations Executives for our UAE operations.



APPLY NOW
 Receptionist Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_20179.gif VAM SYSTEMS
United Arab Emirates
REF NO: TC-0759
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  1. Minimum 1 year experience in a similar role
2. Should have an amiable, impressive personality with good interpersonal skills
3. Should be capable of managing calls and able to communicate at both official and business levels
4. Maintain relationship with existing and new clients.
5. Must be well-versed with MS Office, Internet etc.
6. Candidate must have good oral and written communication skills


Description :  VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
We are currently looking for Receptionist- cum-Client Coordinator for our UAE operations.



APPLY NOW
 Relationship Manager Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_20179.gif VAM SYSTEMS
United Arab Emirates
REF NO: TC-0760
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  1. 8+ years of experience in Sales/Account Management in UAE (preferably in Dubai or Sharjah)
2. Extensive understanding of local market for increasing sales irrespective of medium and large accounts
3. Prior experience of selling IT Solutions or Staffing Service / Professional Service industry would be an added advantage
4. Responsible for identification of prospective clients, new growth opportunities, generating new leads and converting them to revenue
5. Leverage existing relationships and network to create new business
6. The candidate should be involved in client acquisition and developing client relationships
7. Able to handle a team of Client Relations Executives and assist them in closing deals
8. Should have thorough understanding of channel led sales processes, techniques
9. Candidate must have good oral and written communication skills


Description :  VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
We are currently looking for Client Relations Manager for our UAE operations.



APPLY NOW
 Client Service Executive Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_20179.gif VAM SYSTEMS
United Arab Emirates
REF NO: TC-0761
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  1. 2+ years of experience in Sales/Account Management in UAE (preferably in Dubai or Sharjah).
2. Extensive understanding of local market for increasing sales irrespective of small, medium and large accounts.
3. The candidate must have IT solution sales experience in dealing with major accounts (both public and private) in the UAE.
4. Prior experience in Staffing Service / Professional Service industry would be an added advantage.
5. Developing business requirement through Contacts, emails, Cold Calling & References.
6. Responsible for identification of prospective clients, new growth opportunities, generating new leads and converting them to revenue.
7. Candidate must be able to work under pressure and efficiently within time constraints.
8. Candidate must have good oral and written communication skills.


Description :  VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.

We are currently looking for Client Relations Executives for our UAE operations.



APPLY NOW
 Relationship Manager Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_20179.gif VAM SYSTEMS
United Arab Emirates
REF NO: TC-0762
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  1. 8+ years of experience in Sales/Account Management in UAE (preferably in Dubai or Sharjah).
2. Extensive understanding of local market for increasing sales irrespective of medium and large accounts.
3. The candidate must have IT solution sales experience in dealing with major accounts (both public and private) in the UAE.
4. Prior experience in Staffing Service / Professional Service industry would be an added advantage.
5. Responsible for identification of prospective clients, new growth opportunities, generating new leads and converting them to revenue.
6. Leverage existing relationships and network to create new business.
7. The candidate should be involved in client acquisition and developing client relationships.
8. Able to handle a team of Client Relations Executives and assist them in closing deals.
9. Should have thorough understanding of channel led sales processes, techniques.
10. Candidate must have good oral and written communication skills.


Description :  VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.

We are currently looking for Client Relations Manager for our UAE operations.


APPLY NOW
 It Consultant Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo_20179.gif VAM SYSTEMS
Bahrain
REF NO: TC-0769
 
Education :  Masters Degree
Experience :  5 - 10 Years

Description :  VAM SYSTEMS is currently looking for MS CRM Consultant for our Bahrain operations with the following skill set:
Skill Set required:
1. BS Computer Science or a related field.
2. Minimum of five years of experience in Microsoft Dynamic CRM development and Customization.
3. Application Developer will develop, amend and maintain system functions and will also contribute to impact analysis of requested changes and defect fixes, implement new requirements, contribute to code review and performance tuning exercises.
4. Strong knowledge in Microsoft Technologies such as C#, ASP.NET 3.5/4.0, MSCRM 2011/2013, SQL SERVER 2005/2008 R2, SSIS 2008 R2 and SSRS.
5. Creation of CRM Plugins and deployment, Writing Java scripts and HTML web resources, Ribbon customization using out of the box buttons as well as creating custom button.
6. Writing business logic using CRM workflow foundation, integrating CRM with web solutions, Creating Customization, entities, web resources and web services using different integration techniques.
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest.


APPLY NOW
 Managing Director Tech Contract / Information Technology 10/19/2018 [ APPLY NOW ]
logo.gif TALENT21
Qatar
REF NO: TECH-3124
 
Education :  Masters Degree
Experience :  10+ Years

Skills :  IT solution sale & Marketing.
Responsibilities :  5.1 Education Qualification ? Bachelors Degree in Marketing or Business administration.

Page 3 of 1

5.2 Additional desirable

qualifications

5.3 Licenses & Certifications ?

5.4 Experience ? Minimum of 15 years of experience in sales and marketing,

? MBA with Marketing specialization is highly desirable

5.5 Skills and Abilities

predominantly in Information Technology and related fields.

? Proven ability and experience managing and leading high

performance sales and marketing teams.

? Experience working in Middle Eastern Markets would be a

distinct advantage.

? Fluency in Arabic is highly desirable.

? Experience in managing budgets effectively, financial

reporting, setting up effective metrics, business processes.

? Leadership experience in marketing and sales management

with a thorough knowledge of marketing principles, product

or service management, sales and business development.

? Practical experience in the application of digital marketing

and social media as part of integrated marketing campaigns

? A strategic thinker, proven track record of driving significant

revenue growth

? Proven ability to work as part of a senior management team

to develop and implement business strategy for the company

in line with the overall strategic goals.

? The ability to understand changing market dynamics,

translating them into actionable strategy and implementing

the strategy to achieve pre-set objectives as determined by

the sales & marketing plan.

? A deep understanding of strategic marketing and selling.

? The ability to build and maintain a high performance culture

through effective performance management methods

? Excellent communication, presentation skills and negotiating

skills are a must

? Strong ability to build personal rapport with all stakeholders

5.6 Physical requirements ? Should have executive/leadership presence

5.7 Supervisory

Responsibilities

5.8 Desired leadership Skills ? Strong management and leadership skills

? Yes

Description :  MARKETING DIRECTOR

Reports to (Title) CEO

Department Name Marketing

Location County/Countries Doha ( Qatar )

DIVISION SUMMARY

The Marketing division is in charge of Sales, Business Development, Marketing and Product

Management. It is responsible for selling the products and services and being entrusted with the

most important corporate asset: The Customer. The function creates new business from existing

products/services and new products both in existing and new markets. Marketing function defines

the organization''''''''s overall communications strategy and contributes to the company's growth

The Marketing Director position is responsible for strategic activities in relation to Sales, Business

Development, Account Management, Product Management and company revenues. The position

should define and execute key product and business strategies to drive positive business results and

commercial success defined by revenue, financial growth, user growth, usage, and value. She/he is

responsible for ensuring an excellent customer experience and establishing a differentiated and

scalable position in the industry. Financial compensation for this position is tightly tied to meeting

financial targets of the division. The position should have consistent focus on strong, long-term

relationships with key customers.

JOB DUTIES/RESPONSIBILITIES

Activity % of

? Develop and implement strategic sales plans and forecasts to achieve corporate

objectives for products and services.

? Establish sales objectives by forecasting and developing annual sales targets; projecting

expected sales volume and revenue for existing and new products.

? Implement sales programs by developing field sales action plans.

? Own the top responsibility for lead generation, lead conversion and customer experience.

? Maintain sales volume, product mix, and selling price by keeping current with supply and

demand, changing trends, economic indicators, and competitors.

? Develop and manage sales operating budgets.

? Meet with key clients, assist sales representative with maintaining relationships and

negotiate and close deals.

? Analyze and control expenditures of division to conform to budgetary requirements.

? Facilitate coordination with other Divisions on pre-sales activities

? Prepare periodic sales reports showing sales volume, potential sales, and areas of

proposed client base expansion.

? Develop, implement and manage a Key Account Management multi-disciplinary strategy

Page 1 of 1

around key customers.

? Cultivate client relationships, including ongoing communications?for add-on business,

reporting, product enhancement requests and up selling within client organization

? Negotiate contracts and other business documents to further deal management

? Assume ownership of using the company's CRM system, and ensure up to date record

keeping and proper system utilization

? Develop and Administer the Sales Compensation process

? Anticipate and mitigate short- and long-term risks that would potentially hinder

successful implementation of strategies and plans

? Develop sales policies & procedures, standards, and methodologies, particularly the

? Develop contractual terms and conditions and other legal sales frameworks and ensure

legal compliance especially with respect to proposal bidding and tenders

? Ensure timely collection of all invoices and take ownership for any outstanding bills.

? Identify and develop new sources of revenue for the company both through additional

solutions in existing markets and also by developing regional and new markets.

? Assess new business opportunities both qualitatively and quantitatively, evaluating

strategic fit, financial valuation and impact

? Investigate emerging technologies and their relevance against internal competencies by

analyzing vendor offerings and potential partnership arrangements.

? Establish and manage relationships with strategic partners and service providers to

enable a smooth procurement process

Marketing and MARCOM

? Design, execute and evaluate long- and short-term integrated marketing and sales

campaigns for the company's various revenue streams.

? Create and implement a comprehensive marketing communications and public relations

program that will enhance the company's image and position within the marketplace

? Develop and recommend product positioning, packaging, and pricing strategy to produce

the highest possible long-term value.

? Ensure effective control of marketing results, and takes corrective action to guarantee

that achievement of marketing objectives falls within designated budgets.

? Oversee and evaluate market research and adjust marketing strategy to meet changing

market and competitive conditions.

? Monitor competitor products, sales and marketing activities.

? Establish and maintain relationships with industry influence's and key strategic partners.

? Guide preparation of marketing activity reports and presents to executive management.

? Establish and maintain a consistent corporate image throughout all product lines,

promotional materials, and events.

? Represent company at trade association and meetings to promote product.

? Assist other departments within organization to prepare manuals and technical

publications for both external and internal consumption.

? Source and manage relationships with and evaluate the effectiveness of outsourced

providers of marketing services.

? Implement new practices in marketing communications to grow revenues and to assist

the other departments in the delivery of a strong return on investment.

? Advice and develop strategies on the company's media and public relations, advertising,

external communications as well as market and customer research.

? Plan and assist with the implementation of public relations programs designed to create

Page 2 of 1

and maintain favorable public image for the company and its partners.

? Create internal company literature and other forms of communication, highlighting the

challenges and the achievements of the company.

? Develop internal and external communication strategies and goals including press

releases, collegiate website and other publications.

? Develop ideas and opportunities for feature articles, interviews, presentations, and other

public relations activities that promote awareness of the company and its products.

? Develop and use low-cost unconventional marketing tactics that yield maximum results

? Look for the latest trends online and make effective use of social media for promoting

and creating awareness about the products.

? Develop and use external advertising as and when needed.

Product Development and Management

? Lead, oversee and agree the development of the iproduct strategy and plans within the

? Identify and define the market segment(s) for the product portfolio

? Conduct routine analysis and bench marking across the company's products vs. the

? Manage product life cycle for all products with views for product definition,

development, implementation, versioning and support.

? Direct product research and development of new products.

? Assist with development, articulation, execution, and evangelism of the company's

strategic product road map

? Maintain cross-project view of product development to manage feature definition and

prioritization across clients and products

? Define white spaces (adjacent and distinct) surrounding existing products, within and

around the portfolio, into new opportunities for all products.

? Identify and agree with each Product Manager the market scope and core functional

coverage for each product within the portfolio.

? Work with the development team to define, deliver and deploy quality, well-defined

time-bound product releases.

? Maintain division staff job results by counseling and disciplining employees; planning,

monitoring, and appraising job results

? Direct staffing, training, and performance evaluations to develop and control sales and

? Provide leadership, direction and support to team of Managers

? Develop various team structures and job descriptions, and built the teams ensuring that

key positions are filled with capable incumbents

? Build and develop robust process and systems for the individual teams under supervision.

JOB REQUIREMENTS

5.1 Education Qualification ? Bachelor's Degree in Marketing or Business administration

APPLY NOW

Recent Candidates
  • Amir
  • Dentist
  • Spain
  • Zainab
  • Designer
  • India
  • Anita
  • .Net Developer
  • India
Virtual Placement Index