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  Job Position Job Category Posted On Action
 System & Network Engineer Customer Service/ Call Centre 8/18/2017 [ APPLY NOW ]
logo_15062.gif SYBRID PVT LTD
United Arab Emirates
REF NO: CS-078
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. 2+ years IT Work experience
2. Demonstrated expertise in configuring, installing and troubleshooting PC systems, Microsoft 7, XP and MS office applications, network configuration.
3. Working knowledge of remote access Remote Desktop, VNC and Virtual Private Network
4. Must be customer focused and have effective productivity /work output
5. Must be a team player and able to work with minimal supervision.
6. Bachelor's Degree in Information Technology Computer Information Systems or Computer Science
7. Experience using administrative tools and working knowledge of DNS, DHCP and TCP/IP
8. Experience working in a wireless network environment
9. Working knowledge of troubleshooting ticketing systems such as Remedy.

Responsibilities :  
Level 1 support including but not limited to;

1. Perform desk-side support service per Clients pre-defined/location specific service process
2. Manage workflow and service request through Clients call ticketing system
3. Software installation, configuration, and troubleshooting for end users
4. Hardware and Software upgrades
5. Performance of IT support duties as defined by the appropriate I.T Support team leader
6. Network printer installation/configuration
7. General Desktop Support/Project Coordination/Move activities
8. High level of customer focus and strong customer support commitment.
9. Support and assist colleagues; commit to and be accountable for overall group success.
10. Work with other support groups and vendors to provide seamless support to customers.
11. Monitor, analyze and address reliability and performance issues.
12. Analyze problems, develop creative solutions and assess risks/benefits.
13. Develop strategies for resolving them and preventing future occurrences.
14. Work with 2nd level support group to assist with application design/development/upgrade testing and implementation.
15. Assess and address compliance with applicable IP Policies, Standards and Technical controls.
16. Document supported system and application procedures and processes.
17. Staffing the help desk as needed.
18. Keep abreast of technology changes and Client's operating environment changes to assess potential impact to supported systems and applications and to proactively look for opportunities to improve service and /or reduce costs
19. Participate in Change Management Process.
20. Occasional after-hours and weekend support is required.
21. Participate in project work as assigned.


Description :  Develop / implement Disaster Recovery Plan.
1. Securing network communication via LAN/WAN and internet
2. Develop / implement network policies i.e. updating clients with updated patches and virus definitions etc.
3. Compliance I.T Operations Policies Procedures and information Security Policies.
4. Servers/network data backup/ recovery plans.
5. Managing Network Services.
6. Server management will be the Primary Responsibility and he would be responsible for Installing, configuring, maintaining and upgrading of Servers.
7. They will also be responsible for ensuring the Servers are backed up and that the server data is secure from unauthorized access, spams, hackers, virus and other threats.
8. This position will responsible for maximizing servers uptime, maintain Infrastructure Security.
9. There is also an expectation that the incumbent will research and seek opportunities for the on-going improvements in Infrastructure of Sybrid.


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 Customer Service Representative Customer Service/ Call Centre 8/17/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-133
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivated, Passionate, High Integrity, just some of the attributes valued at TeleTech.

Of course, there are some other requirements too. These include:

High School Diploma or equivalent
Customer service experience
Competency using Microsoft Windows
Exceptional communication & verbal skills
Strong soft skills
Able to build strong rapport with customers
Ability and desire to excel in a fast-paced work environment
Ability to work a flexible schedule and support the hours of operations

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


Description :  Customer Service Representative - Full Time and Part Time

This opportunity will require you to work in Springfield, MO.

TeleTech is hiring. Join our team of upbeat, friendly Customer Service Representatives.

If this describes you

Customer-service oriented
Enjoy helping people
Passionate & Motivated
Interested in career advancement

then, APPLY TODAY!

Being a TeleTech Customer Service Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customers
needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And heres the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities
Health insurance
Tuition Fee Reimbursement & Retirement Savings
6 weeks of paid training



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 Customer Service Representative Customer Service/ Call Centre 8/17/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-134
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  While ultimately it will be your positive attitude and energy that help you succeed, there are a few things you need to get started:
High School diploma or equivalent
Bilingual in Spanish
Customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.


Description :  Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
401K
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?





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 Customer Care Customer Service/ Call Centre 8/17/2017 [ APPLY NOW ]
logo_12811.gif ELEUSIS
United Arab Emirates
REF NO: CS-071
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
- 28-35 years old.
- Graduate degree.
- Minimum of 3 years in the role.
- Ability to independently prioritize and manage multiple tasks.
- Excellent English verbal and written and interpersonal communication skills.
- Aptitude for customer care and negotiation skills.
- Knowledge of customer service principles and practices.
- Problem analyst and problem solving.
- Ability to work both independently and within a team.
- Flexible attitude and willing to work overtime, as needed.
- Proficient in PowerPoint, Excel, Word, and Outlook.
- Driving license available.
- To adhere to existing working practices, methods ,procedures, undertake relevant training and development activities and to respond positively to new and alternative systems.
- Extremely detail oriented. Must be able to organize maintenance of digital file , to manage contract and accountant documents.
- Preferred a person that came from START UP EXPERIENCE in a medium company.
- Flexible at independent.
- Strong open mind.
- Ethic aspect (responsible person).

Responsibilities :  TAZZETTI - is a recognized international leading group of companies established in 1909 operating in the business of refrigerants and specialty gases, environmental technologies and services .


Description :  Job Duties will include:-

- Deal directly with customer either by telephone, electronically and face to face.
- Respond promptly to customer inquires.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquires.
- Provide pricing and delivery information.
- Perform customer verification.
- Set up the new customer accounts.
- Process orders, forms, applications and request.
- Manage customer accounts.
- Keep records of customer interactions and transactions.
- Prepare and distribute customer activity reports.
- Maintains customer database.
- Manage administration.
- Communicate and coordinate with internal departments.
- Follow up, collection and allocation of payments, prepare bank deposit.
- Carry out billing, collection and reporting activities according to the specific deadlines.
- Complete accurately all necessary documentation for shipping and customer clearance
- Track, trace the purchase order to ensure on time arrival.

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 Customer Support Representative Customer Service/ Call Centre 8/17/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-156
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive salary + bonuses
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings
Employee Rewards and discounts

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience preferred
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

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 Driver Customer Service/ Call Centre 8/17/2017 [ APPLY NOW ]
logo.gif ATLANTIS BUSINESSMEN SERVICES
United Arab Emirates
REF NO: DO-1235
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Preferably with PRO services experience.
The right candidate should have good English, Arabic and must be able to speak, write, and read (at a sufficient level).
Motorbike driving experience 2-3 years/motorcycle license/visa.
Knows various roads in Dubai.

Responsibilities :  Delivering and collecting documents to client's office/state authorities.

Description :  Atlantis Businessmen Services looking for Motorcycle driver.
Preferably with PRO services experience.
The right candidate should have good English, Arabic and must be able to speak, write, and read (at a sufficient level).
Motorbike driving experience 2-3 years/motorcycle license/visa.
Knows various roads in Dubai.
Directly responsible: delivering and collecting documents to client's office/state authorities.

Salary will be based on experience.


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 Customer Service Manager Customer Service/ Call Centre 8/16/2017 [ APPLY NOW ]
logo.gif VERDANT GLOBAL CAREER
Canada
REF NO: CC-547
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  ABILITIES, SKILLS AND KNOWLEDGE WHAT YOU ARE REQUIRED TO HAVE
1. Excellent organisational skills with the ability to exercise initiative in the application of established
work procedures.
2. Demonstrated ability to work cooperatively in a team environment by developing effective
working relationships with a variety of stakeholders.
3. Demonstrated ability to exercise judgment and initiative where procedures and practices are not
clearly defined.
4. Demonstrated skills in the operation of computer applications including the ability to apply
computing concepts.
5. Sound numeracy, written and oral communication skills.
6. Excellent customer service skills with the ability to provide accurate timely advice in a helpful and
supportive manner.
7. Developing knowledge of Acts relevant to Human Resource Management.
8. Developing knowledge of section policies and procedures.
9. The ability to ensure all work is performed to meet safety legislative requirements and
responsibilities of Council. This includes complying with all workplace instructions and
procedures, using protective equipment provided and not placing any peoples’ safety at risk by
your actions.
Responsibilities :  KEY ACCOUNTABILITIES THE WORK YOU WILL DO
1. Performing all tasks in accordance with appropriate legislative requirements, and council and
branch operational policies and procedures.
2. Undertake basic administrative duties under the general direction of the Organisational
Development officer. Participate in projects and research activities, and provide general advice
and support.
3. Action recruitment matters within clearly defined guidelines in accordance with appropriate Acts,
Regulations and Policies.
4. Provide excellent customer service to internal and external customers by responding to customer
inquiries in a helpful and courteous manner.


Description :  KEY ACCOUNTABILITIES THE WORK YOU WILL DO
1. Performing all tasks in accordance with appropriate legislative requirements, and council and
branch operational policies and procedures.
2. Undertake basic administrative duties under the general direction of the Organisational
Development officer. Participate in projects and research activities, and provide general advice
and support.
3. Action recruitment matters within clearly defined guidelines in accordance with appropriate Acts,
Regulations and Policies.
4. Provide excellent customer service to internal and external customers by responding to customer
inquiries in a helpful and courteous manner.

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 Pr Officer Customer Service/ Call Centre 8/16/2017 [ APPLY NOW ]
logo.gif GROUP OF COMPANIES
United Arab Emirates
REF NO: CSR-2014
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Excellent communication, interpersonal and writing skills;
Drive, competence, flexibility and a willingness to learn;
Excellent organisational and time management skills with the ability to multitask;
Ability to cope with pressure;
Creativity, imagination and initiative;
Good teamwork, analytical and problem-solving skills;
Business awareness and a good knowledge of current affairs.
Responsibilities :  Planning, developing and implementing PR strategies;
Liaising with colleagues and key spokespeople;
Liaising with and answering enquiries from media, individuals and other organisations, often via telephone and email;
Researching, writing and distributing press releases to targeted media;
Collating and analysing media coverage;
Writing and editing in-house magazines, case studies, speeches, articles and annual reports;
Preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes;
Devising and coordinating photo opportunities;
Organising events including press conferences, exhibitions, open days and press tours;
Maintaining and updating information on the organisation's website;
Managing and updating information and engaging with users on social media sites such as Twitter and Facebook;
Sourcing and managing speaking and sponsorship opportunities;
Commissioning market research;
Fostering community relations through events such as open days and through involvement in community initiatives;
Managing the PR aspect of a potential crisis situation.

Description :  Coordinate immigration, labour department, government & municipality work for company and the Sheikh.

PRO (Mandoop) - who can read, write & speak English & Arabic fluently with more than 8 years experience in Dubai.

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 Customer Service Representative Customer Service/ Call Centre 8/16/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
United Kingdom
REF NO: CS-192
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Come to TeleTech Belfast*s Speed Hiring Event!

We are looking for Part time and Full Time Customer Service Representatives. Get hired immediately and start a great career this 2nd of July.

For premium appointments, first, fill out an on-line application on www.TeleTechJobs.com, then attend the interview on any of the following dates:

17th and 18th of June or 23rd and 24th of June
from 3PM to 730PM at 81 Duncairn Gardens Belfast


Apply now!

Monday-Sunday 7am-3.30pm

We currently have exciting Customer Service opportunities available for our new Global Telecommunications client, starting as early as 2nd July.

Position Description
This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills.
Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.

Main Duties and Responsibilities
In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.

Skills and Specifications
* Excellent people skills and the ability & interest to develop great relationships with our customers
* Experience in telephonic and email customer service
* Ideally proven experience in a customer service role
* A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
* Experience of using databases

Essential Criteria:
* Excellent Communication Skills and Telephone manner
* Proven Customer Service experience
* 'Can do' attitude, initiative and genuine commitment to customer service


Desirable Criteria:
* Call Centre experience

Competitive Benefits Package
* Competitive salary + bonuses
* Health insurance, dental and eye care reimbursements
* Private and pension plan Insurance
* Up-to-date technology training
* Childcare voucher scheme
* On site canteen
* 29 days holiday entitlement + extra entitlement
* Free Parking
* Career Advancement


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 Customer Service Representative Customer Service/ Call Centre 8/16/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-193
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Care about people. Join our team of upbeat, friendly Customer Service Associates.

If you.

. Enjoy helping people
. Thrive on solving complex issues
. Want a position with room for career advancement
. then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you will be providing customer support and resolution for mid-to-high level issues which may range from enhanced roadside assistance to crash notification support.
. Provides support for end users of the automobile services through effective and efficient problem-solving
. Proactively keeps up to date on new procedures
. Resolves customer issues independently
. Identifies and effectively communicates issues requiring further escalation

Examples of contacts handled include:
Automatic Crash Notification Support
S.O.S. Call Handling with Interaction with PSAP
Stolen Vehicle Recovery
Remote Door Lock/Unlock
Enhanced Roadside Assistance
Set Appointments for Customer Vehicle Service
Directions, POI Support and other value-add applications as required


Become a Member of the TeleTech Team


TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.


What we offer:

And here's the important stuff. TeleTech provides our associates with:
. Competitive salary + bonuses
. Advancement and Career Opportunities
. Tuition Reimbursement & Retirement Savings

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

. High School Diploma or equivalent
. 1 year or more experience in customer service fields
. Competency using Microsoft Windows
. Exceptional Communication & Verbal skills
. Ability and desire to excel in a fast-paced work environment.


APPLY NOW
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