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  Job Position Job Category Posted On Action
 Customer Service Representative Customer Service/ Call Centre 5/28/2016 [ APPLY NOW ]
logo.gif REGUS
United Arab Emirates
REF NO: CS-143
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Customer Service Representative - 7639BR

At Regus, we’re leading a business revolution - with over 1 million clients and growing - we’re building a brand new sector that’s growing rapidly all over the world. We’re helping businesses of all sizes adapt to the changing needs of mobile working, global growth and the demand for flexible working - we make business happen.

We’re looking for service professionals - at all levels - who have the drive, energy and passion to deliver fantastic client service - and then look to improve it even further. From greeting our clients when they first arrive to ensuring our high-tech work areas really do ‘make business happen’.

To see a detailed job description, please visit Reguscareers.com and select the working at Regus tab.

Join us and we’ll give you all the training and development you’ll need to build a successful and rewarding career with a growing global company

We’re always looking for the best talent - whether you are manager of customer service teams or in the front line of service, or even a graduate starting out, we want to hear from you too.



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 Telemarketing Customer Service/ Call Centre 5/28/2016 [ APPLY NOW ]
logo.gif STANQUAD LOANS & OVERDUES RESCHEDULING SERVICES
United Arab Emirates
REF NO: CS-167
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  DRA Trained
Responsibilities :  Required Telecalling officers for collection process of Dubai Banks (Day Shift).

Description :  Company profiles:
Smart Customer Services (P) Ltd is a full fledged BPO with specialization in debt collection and verification process of various domestic and international banks and telecom companies

Job profile:

Making outbound calls, skip tracing customers, should possess negotiation skill for collection of dues, should have ability to resolve customer's dispute


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 Field Officer Customer Service/ Call Centre 5/28/2016 [ APPLY NOW ]
logo.gif STANQUAD LOANS & OVERDUES RESCHEDULING SERVICES
United Arab Emirates
REF NO: CS-168
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  DRA Trained
Responsibilities :  Required DRA certified field officers for collection process of domestic banks and telecom companies.

Description :  Company profiles:
Smart Customer Services (P) Ltd is a full fledged BPO with specialization in debt collection and verification process of various domestic and international banks and telecom companies

Job profile:
Doing field visits, should possess negotiation skill for collection of dues, should have ability to resolve customers dispute.

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 Customer Service Representative Customer Service/ Call Centre 5/28/2016 [ APPLY NOW ]
logo_16983.gif TELETECH
Mexico
REF NO: CS-188
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Bilingual Customer Service Representative

If you are looking for a great job with the best benefits and awesome environment, we are looking for you. Come and apply this coming Tuesday.

Description - External

TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Representatives.
If this describes you

Customer-service oriented
Friendly & Optimistic
Patient & Empathetic
Passionate & Motivated
then, heres the right job for YOU!

Being a TeleTech Customer Service Representative can be an exciting, fasted paced career with many opportunities
for personal growth. We need high energy people with a willingness to put the customer's needs first. TeleTech is a
company where you will go as far as your ambitions will take you.

Become member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Every member of the team is highly-valued for the service that they provide. It's the people, just like YOU, that make it a great place to work.

What you'll be doing:

You'll be helping people!

We've all been there. Need to place an order, change an account or have a concern? Pick up the phone or dial into
an online chat, and there, on the other end is that friendly, smiling voice ready to help. They walk us patiently through
the steps and by the end of the call, it's fixed. That's what you'll be doing at TeleTech. Helping others to find their way
through the ever changing world of the many products and services we all use every day.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Medical Service 7 days/week
Transportation provided for the shifts closing after 10:30pm all week along

Zona Metropolitana

Opportunities for growth in Teletech
Relaxed working environment
Free of discrimination
Multicultural environment
Discounts and vendor visits
Secure Parking Lot, Dining Room and Cafeteria service, Internet Room 24/7
Monthly wages start at $8,300 MXN with the opportunity to make additional monthly bonuses depending on
individual performance.
Paid training
Welcome handicapped people program

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other
requirements too. These include:

High School Diploma or equivalent
Competency using Microsoft Windows
Exceptional Communication & Verbal skills: Bilingual level required (Spanish-English)
Ability and desire to excel in a fast paced work environment.

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 Call Center Executive Customer Service/ Call Centre 5/28/2016 [ APPLY NOW ]
logo.gif BIGBASKET
India
REF NO: CS-208
 
Education :  Bachelors Degree
Experience :  Not Required

Skills :  Voice Process, Mail/Chat Process , Customer Service, International BPO, Customer Support, Inbound, Customer Satisfaction
Responsibilities :  1. Must have Excellent English Speaking.
2. Self-Confident,
3. Objection handling skills,
4. Customer centric,
5. Flexible for rotational shifts
6. Candidate should be fluent in any of these Regional Languages Hindi, Tamil, & Talugu.
7. NO Night shifts.
8. 8 Hrs working
9. Handle inbound / outbound customer service calls / Mails.
10. Ability to provide effective service and achieve customer satisfaction.
Eligible candidates:
1. Graduates/Under Graduate: Experienced / Fresher’s.
2. Undergraduates: min 6 months international/Domestic BPO experience.
3. Excellent communication skills written and verbal.


Description :  Job description:
1. Must have Excellent English Speaking.
2. Self-Confident,
3. Objection handling skills,
4. Customer centric,
5. Flexible for rotational shifts
6. Candidate should be fluent in any of these Regional Languages Hindi, Tamil, & Talugu.
7. NO Night shifts.
8. 8 Hrs working
9. Handle inbound / outbound customer service calls / Mails.
10. Ability to provide effective service and achieve customer satisfaction.
Eligible candidates:
1. Graduates/Under Graduate: Experienced / Fresher’s.
2. Undergraduates: min 6 months international/Domestic BPO experience.
3. Excellent communication skills written and verbal.
Salary: Best in the industry

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations


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 System & Network Engineer Customer Service/ Call Centre 5/27/2016 [ APPLY NOW ]
logo_15062.gif SYBRID PVT LTD
United Arab Emirates
REF NO: CS-078
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. 2+ years IT Work experience
2. Demonstrated expertise in configuring, installing and troubleshooting PC systems, Microsoft 7, XP and MS office applications, network configuration.
3. Working knowledge of remote access Remote Desktop, VNC and Virtual Private Network
4. Must be customer focused and have effective productivity /work output
5. Must be a team player and able to work with minimal supervision.
6. Bachelor's Degree in Information Technology Computer Information Systems or Computer Science
7. Experience using administrative tools and working knowledge of DNS, DHCP and TCP/IP
8. Experience working in a wireless network environment
9. Working knowledge of troubleshooting ticketing systems such as Remedy.

Responsibilities :  
Level 1 support including but not limited to;

1. Perform desk-side support service per Clients pre-defined/location specific service process
2. Manage workflow and service request through Clients call ticketing system
3. Software installation, configuration, and troubleshooting for end users
4. Hardware and Software upgrades
5. Performance of IT support duties as defined by the appropriate I.T Support team leader
6. Network printer installation/configuration
7. General Desktop Support/Project Coordination/Move activities
8. High level of customer focus and strong customer support commitment.
9. Support and assist colleagues; commit to and be accountable for overall group success.
10. Work with other support groups and vendors to provide seamless support to customers.
11. Monitor, analyze and address reliability and performance issues.
12. Analyze problems, develop creative solutions and assess risks/benefits.
13. Develop strategies for resolving them and preventing future occurrences.
14. Work with 2nd level support group to assist with application design/development/upgrade testing and implementation.
15. Assess and address compliance with applicable IP Policies, Standards and Technical controls.
16. Document supported system and application procedures and processes.
17. Staffing the help desk as needed.
18. Keep abreast of technology changes and Client's operating environment changes to assess potential impact to supported systems and applications and to proactively look for opportunities to improve service and /or reduce costs
19. Participate in Change Management Process.
20. Occasional after-hours and weekend support is required.
21. Participate in project work as assigned.


Description :  Develop / implement Disaster Recovery Plan.
1. Securing network communication via LAN/WAN and internet
2. Develop / implement network policies i.e. updating clients with updated patches and virus definitions etc.
3. Compliance I.T Operations Policies Procedures and information Security Policies.
4. Servers/network data backup/ recovery plans.
5. Managing Network Services.
6. Server management will be the Primary Responsibility and he would be responsible for Installing, configuring, maintaining and upgrading of Servers.
7. They will also be responsible for ensuring the Servers are backed up and that the server data is secure from unauthorized access, spams, hackers, virus and other threats.
8. This position will responsible for maximizing servers uptime, maintain Infrastructure Security.
9. There is also an expectation that the incumbent will research and seek opportunities for the on-going improvements in Infrastructure of Sybrid.


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 Customer Service Representative Customer Service/ Call Centre 5/26/2016 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-133
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivated, Passionate, High Integrity, just some of the attributes valued at TeleTech.

Of course, there are some other requirements too. These include:

High School Diploma or equivalent
Customer service experience
Competency using Microsoft Windows
Exceptional communication & verbal skills
Strong soft skills
Able to build strong rapport with customers
Ability and desire to excel in a fast-paced work environment
Ability to work a flexible schedule and support the hours of operations

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


Description :  Customer Service Representative - Full Time and Part Time

This opportunity will require you to work in Springfield, MO.

TeleTech is hiring. Join our team of upbeat, friendly Customer Service Representatives.

If this describes you

Customer-service oriented
Enjoy helping people
Passionate & Motivated
Interested in career advancement

then, APPLY TODAY!

Being a TeleTech Customer Service Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customers
needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And heres the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities
Health insurance
Tuition Fee Reimbursement & Retirement Savings
6 weeks of paid training



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 Customer Service Representative Customer Service/ Call Centre 5/26/2016 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-134
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  While ultimately it will be your positive attitude and energy that help you succeed, there are a few things you need to get started:
High School diploma or equivalent
Bilingual in Spanish
Customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.


Description :  Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
401K
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?





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 Customer Care Customer Service/ Call Centre 5/26/2016 [ APPLY NOW ]
logo_12811.gif ELEUSIS
United Arab Emirates
REF NO: CS-071
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
- 28-35 years old.
- Graduate degree.
- Minimum of 3 years in the role.
- Ability to independently prioritize and manage multiple tasks.
- Excellent English verbal and written and interpersonal communication skills.
- Aptitude for customer care and negotiation skills.
- Knowledge of customer service principles and practices.
- Problem analyst and problem solving.
- Ability to work both independently and within a team.
- Flexible attitude and willing to work overtime, as needed.
- Proficient in PowerPoint, Excel, Word, and Outlook.
- Driving license available.
- To adhere to existing working practices, methods ,procedures, undertake relevant training and development activities and to respond positively to new and alternative systems.
- Extremely detail oriented. Must be able to organize maintenance of digital file , to manage contract and accountant documents.
- Preferred a person that came from START UP EXPERIENCE in a medium company.
- Flexible at independent.
- Strong open mind.
- Ethic aspect (responsible person).

Responsibilities :  TAZZETTI - is a recognized international leading group of companies established in 1909 operating in the business of refrigerants and specialty gases, environmental technologies and services .


Description :  Job Duties will include:-

- Deal directly with customer either by telephone, electronically and face to face.
- Respond promptly to customer inquires.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquires.
- Provide pricing and delivery information.
- Perform customer verification.
- Set up the new customer accounts.
- Process orders, forms, applications and request.
- Manage customer accounts.
- Keep records of customer interactions and transactions.
- Prepare and distribute customer activity reports.
- Maintains customer database.
- Manage administration.
- Communicate and coordinate with internal departments.
- Follow up, collection and allocation of payments, prepare bank deposit.
- Carry out billing, collection and reporting activities according to the specific deadlines.
- Complete accurately all necessary documentation for shipping and customer clearance
- Track, trace the purchase order to ensure on time arrival.

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 Driver Customer Service/ Call Centre 5/26/2016 [ APPLY NOW ]
logo.gif ATLANTIS BUSINESSMEN SERVICES
United Arab Emirates
REF NO: DO-1235
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Preferably with PRO services experience.
The right candidate should have good English, Arabic and must be able to speak, write, and read (at a sufficient level).
Motorbike driving experience 2-3 years/motorcycle license/visa.
Knows various roads in Dubai.

Responsibilities :  Delivering and collecting documents to client's office/state authorities.

Description :  Atlantis Businessmen Services looking for Motorcycle driver.
Preferably with PRO services experience.
The right candidate should have good English, Arabic and must be able to speak, write, and read (at a sufficient level).
Motorbike driving experience 2-3 years/motorcycle license/visa.
Knows various roads in Dubai.
Directly responsible: delivering and collecting documents to client's office/state authorities.

Salary will be based on experience.


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