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  Job Position Job Category Posted On Action
 Customer Service Representative Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-163
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  This opportunity will require you to work in Tempe, AZ


Care about people? Join our team of upbeat, friendly Customer Service Associates.


If you
Thrive on solving complex issues
Want a position with room for career advancement
Enjoy helping people


In this position, you will be empowered to solve simple to complex issues for these customers. As a TeleTech Customer Service Associate, you get to hear the personal satisfaction from your customer after you've been able to help.


Become a Member of the TeleTech Team


TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings

What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more experience in customer service fields
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.


Are you ready to accept the challenge? Because TeleTech is ready for YOU!

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

For more information on the world of opportunities that await you at TeleTech visit our career website at http://www.TeleTechJobs.com.

then, APPLY TODAY!

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 Customer Service Officer Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo.gif ONLINE DATA ENTRY
India
REF NO: CSC-5466
 
Education :  Higher Secondary
Experience :  Not Required
Responsibilities :  -Meet expectations of the quality and productivity standards established for the skill supported in the Contact Center.
-Be an effective team player; contribute to individual and team goals in order to successfully achieve highly responsive, customer focused service goals -that result in high customer satisfaction.
-Respond to telephone and email service requests with timely and accurate information
-Work collaboratively with our business partners to provide solutions for customers
-Identify and track trends that impact operational efficiency and customer satisfaction
-Embrace and lead change to improve workflow, enhance customer service and satisfaction and reduce operating costs.
-Contributes as a subject matter expert in business and systems issues

Description :  Online typing work available Offer India



Did you have computer and internet in your home? Earn Money online By doing ad posting jobs , data entry jobs and form filling jobs. Anyone can apply it's a really simple online jobs.

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 Receptionist Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo_18149.gif ALERT HR SOLUTIONS
Qatar
REF NO: CS-189
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  You will be considered if you are matching the following criteria:
1. Educational background in hospitality.
2. Exceptional customer service skills (experience in customer service is an advantage).
3. Ability to work under stress, handle patient complaints.
4. Pleasing personality.
5. Able to keep an organized reception area and have knowledge of administrative or clerical procedures.
6. Fluent in English and Arabic.


Description :  Arabic/English speaking Receptionist & Patient Assistant.
For our client in Doha, Qatar, we are looking out for a Receptionist/Patient Assistant!

Our client is an organization in health care, looking for a representative candidate to greet patients and visitors and assisting them with their queries or needs.

Nationality: Albania; Macedonia

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 Customer Service Manager Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo_18149.gif ALERT HR SOLUTIONS
United Arab Emirates
REF NO: CS-190
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  1. Excellent communication and people skills.
2. A polite, tactful and friendly attitude.
3. Good understanding of the needs of customers.
4. Strong motivational skills.
5. Good planning and organisational skills.
6. The ability to multitask and good problem-solving skills.

Responsibilities :  1. Complain Management.
2. Customer service Management.
3. Create & implement customer relationship policies to deliver & ensure superior customer service.
4. Enhance customer satisfaction. Implement the hospital?s accessibility & cultural diversity plan, giving special attention to overcoming cultural and physical barriers.
5. Liaison with clients (local and international), dealing with complaints and significant events.
6. Responsible for responding to all enquiries regarding patient service.
7. Coordinate and resolve insurance related subjects.
8. Efficient office routine. Supervise billing, appointment scheduling, and medical records
9. In charge of supervising all facility staff and duty. Established guidelines, evaluating effectiveness.
10. Maintains inventories, time reporting and other changes affecting payroll.



Description :  Group Customer Service Manager

1. Career Level: Management
2. Years of Experience: Min: 6 Max: 10
3. Residence Location: United Arab Emirates
4. Gender: Male
5. Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen



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 Receptionist Customer Service/ Call Centre 1/9/2019 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-161
 
Education :  Higher Secondary
Experience :  1 - 5 Years
Responsibilities :  RECEPTIONISTS - Awesome Beach Restaurant, Lounge & Bar - Abu Dhabi!

Our client is seeking experienced receptionists to join this 5* International team based right on the beach front Offering Restaurant, Bar & Lounge services

The establishment has grown from strength to strength in its first year & we are looking for individuals with high profile, high volume experiences

1. Booking sheets & develop solutions to problems.
2. Answer calls promptly to use the potential empty seats fully.
3. Forecast the no show rate and be prepared to exploit it fully by accommodating the walk-ins and last minute bookings taken by phone.
4. Try to accommodate regulars & concierge reservations requests.
5. Utilize all tables to achieve higher turnover.
6. Work closely with concierge & other agents to increase other events.
7. Ensure customers are informed regularly on their table status there is a delay.
8. Inform our guests about upcoming events.
9. Complete all administrative duties competently.

Salary Offered: 3000 AED Tax free basic + Service charge + Full expat packages (Flights, Visa, Medical cover, Accommodation, Meal & Transport allowances)



Description :  Role: RECEPTIONIST'S - Awesome Beach Restaurant, Lounge & Bar - Abu Dhabi!
Sector: Customer Services
Location: Abu Dhabi
Salary: 540 per month + full expat benefits


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 Customer Support Representative Customer Service/ Call Centre 1/9/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-147
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Care about health? Care about people? Join our team of upbeat, friendly Customer Service Associates to support this nationally-recognized, Public Health Insurance Client.

If this describes you

Customer-service oriented
Enjoy helping people
Passionate & Motivated
Interested in career advancement

then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customers
needs first.

In this position, you'll be fielding questions from customers of a large nationally recognized health insurance company. You will be empowered to solve simple to complex issues for these customers. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And heres the important stuff TeleTech provides our associates with:

Competitive salary, starting at $10/hr.
Advancement and Career Opportunities
Health insurance
Tuition Reimbursement & Retirement Savings
4 weeks of paid training

What we're looking for:

Motivated, Passionate, High Integrity, just some of the attributes valued at TeleTech.

Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months+ customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment
Ability to work a flexible schedule

Are you ready to accept the challenge? Because TeleTech is ready for YOU!

APPLY NOW
 Call Center Agent Customer Service/ Call Centre 1/9/2019 [ APPLY NOW ]
logo_18149.gif ALERT HR SOLUTIONS
United Arab Emirates
REF NO: CS-181
 
Education :  Diploma
Experience :  1 - 5 Years

Skills :  1. Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
2. Must be able to speak and write Arabic.
3. Can work in shifts/split shifts.

Responsibilities :  1. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
2. Determines requirements by working with customers.
3. Answers inquiries by clarifying desired information; researching, locating, and providing information.
4. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
5. Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
6. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
7. Maintains call center database by entering information.
8. Keeps equipment operational by following established procedures; reporting malfunctions.
9. Updates job knowledge by participating in educational opportunities.
10. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Description :  
Call Center Agents required for a hospital in Abu Dhabi.

Nationality:
United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

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 Quality Auditor Customer Service/ Call Centre 1/9/2019 [ APPLY NOW ]
logo_19192.gif GWR CONSULTING
Oman
REF NO: CS-171
 
Education :  Bachelors Degree
Experience :  Not Required

Skills :  
The main idea of mystery shopping is to supervise the customer service for the required places, while conducting the visits, in order for the clients to improve the performance of the sales people according to your legible and reliable feedback.
Responsibilities :  Once you become a part-time shopper with us, you will enjoy visits to many leading restaurants, well-known fashion retail shops, and other interesting venues all during your free time.

The main idea of mystery shopping is to supervise the customer service for the required places, while conducting the visits, in order for the clients to improve the performance of the sales people according to your legible and reliable feedback.


Description :  Once you become a part-time shopper with us, you will enjoy visits to many leading restaurants, well-known fashion retail shops, and other interesting venues all during your free time.

The main idea of mystery shopping is to supervise the customer service for the required places, while conducting the visits, in order for the clients to improve the performance of the sales people according to your legible and reliable feedback.

We, as GWR, make sure to cover your expenses and for some visits we include fees for the reports you submit to us after performing the visit.


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 Other Customer Service/ Call Centre 1/9/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-169
 
Education :  Masters Degree
Experience :  10+ Years

Skills :  Basic Qualifications
Strong understanding of TeleTechs business, core values, and goals
Ability to lead and partner successfully with teams, management and client
Ability to manage multiple, complex, on‐going tasks and projects
High level of integrity, judgment and follow through
Strong coaching, people, and leadership skills
Strong attention to detail
Strong analytical, verbal and written communications skills
Data analysis skills
Proficient in Microsoft Office
Proficient in English, both written and verbal
Technology acumen and reporting
Strong coaching skills
Preferred Qualifications
Knowledge of call center business
Call center experience
Sales Experience
Six Sigma


Description :  Manager, Service Delivery

Service Delivery Manager

Service Delivery Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Manage the fiscal activities of operations as well as focus on and support revenue generation and assurance from sales, financial management, and incentives. Support site/client ramps, reporting, and manage day‐to‐day operations of their team to include operational metrics such as absenteeism, attrition, in‐chair occupancy, reliability, schedule adherence, escalations, and payroll. Provide coaching and development for teams across multiple locations supporting metrics such as billable hours and client satisfaction scores. Use influence to achieve peak performance, conversion rates, and monthly sales and revenue targets. Utilize systems and procedures to improve the operating quality and efficiency of the operations. Work daily to improve processes and performance that enhance bottom line results. Work closely with business partners and clients to resolve all related issues. Improve efficiency and accuracy of business process; create and implement process improvements. Manage the staff in accordance with company policies, procedures, and client metrics. Managers are responsible for the engagement and development of their teams, communicating and affirming directives, and coaching action plans. Managers create and maintain a positive work environment.


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 Customer Service Representative Customer Service/ Call Centre 1/9/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-170
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Customer Service Representative II Automotive Manufacturer



This opportunity will require you to work in Fountain Valley, CA


TeleTech is hiring. Join our team of upbeat, friendly Customer Service Representatives to support a global automotive manufacturer.

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.


The tier 2 associates will receive customer case files to work to their conclusion. This includes tasks such as: working initial executive cases, initial Social Media inquiries, providing initial research and providing reporting for Consumer Affairs department.


Essential Duties and Responsibilities:

Receives cases that have been escalated or need additional assistance to resolve via back offices channels.
Some examples of the type of interactions handled include:
National support of Connect Centers
Inbound white mail processing
Pre-litigation/re-acquisition
Initial support on executive cases
Initial Social Media Support
Hyundai Assurance tracking and reporting
Gift ordering for the contact center
Claims processing

Skills

1 year or more of customer service preferred
1 year or more post secondary education OR 2 years equivalent work experience
Recognition and problem resolution for mid-to-high level customer service issues
Intermediate time management skills
Strong judgment skills to make sound business decisions
Strong writing skills
Professionalism required as located onsite in client HQ
Automotive industry experience preferred OR completion of TeleTechs AUTO101 course


Become a Member of the TeleTech Team
Competitive Salary
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings
Employee Rewards and Discounts


APPLY NOW
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