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  Job Position Job Category Posted On Action
 Customer Service Representative Customer Service/ Call Centre 12/10/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-209
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  TeleTech is now accepting applications. Join our team of upbeat, friendly Customer Service Associates.

If this describes you ?
1. Customer-service oriented
2. Outgoing & Kind
3. Passionate & Motivated
? then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff? TeleTech provides our associates with:

1. Competitive salary + bonuses
2. Advancement and Career Opportunities
3. Tuition Reimbursement & Retirement Savings
4. Employee Rewards and discounts

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
1. High School Diploma or equivalent
2. 6 months or more of customer service experience
3. Competency using Microsoft Windows
4. Exceptional Communication & Verbal skills
5. Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


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 Research Associate Customer Service/ Call Centre 12/9/2018 [ APPLY NOW ]
logo.gif PEOPLE PERFECT ADVISORY
United Arab Emirates
REF NO: CCA-3461
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  We are hiring Asian and Arabic Female candidates for Field Interviewer positions. Essentially, the candidate is required to have background knowledge of the core market research activities. Would be responsible for conducting interviews, gathering data, and making recommendations based upon the research findings. The candidates should be good at understanding research objective Analysis & Evaluation skills with background knowledge of quantitative and qualitative research would be a plus. Candidates with visit visa or transferable visa can also apply. Job Location will be Sharjah and Abu Dhabi

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 Call Center Agent Customer Service/ Call Centre 12/9/2018 [ APPLY NOW ]
logo_23269.gif QUANTUM REAL ESTATES BROKERS LLC
United Arab Emirates
REF NO: CC-5121
 
Education :  Higher Secondary
Experience :  1 - 5 Years
Responsibilities :  We are looking for Indian Call Centre Agents

British company looking for Indian Call Centre Agents to start work immediately on a full time basis.

The ideal candidate must be able to speak a good level of English and be comfortable making a high number of calls.

Description :  We are looking for Indian Call Centre Agents

British company looking for Indian Call Centre Agents to start work immediately on a full time basis.

The ideal candidate must be able to speak a good level of English and be comfortable making a high number of calls.

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 Call Center Agent Customer Service/ Call Centre 12/9/2018 [ APPLY NOW ]
logo.gif CRM MIDDLE EAST
United Arab Emirates
REF NO: CCC-1212
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  o Excellent oral and written communication skills
o High level of active listening skills
o Customer focused
o Attentive to details
o Positive behavior, team spirit
o Ability to handle administrative tasks
o Computer skills
o Telephone skills
o Bilingual
o High level of self-motivation

Responsibilities :  Urgently required French Speaking Call Center Agents who can join immediately, should have prior UAE Experience preferably from Call Center background.

Description :  o Handle inbound and outbound requests via multiple channel (phone, e-mail, mail)
o Have the brand culture and knowledge to respond with service excellence to all types of questions
o Collect and handle personal information with care and respect (confidentiality)

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 Call Center Agent Customer Service/ Call Centre 12/9/2018 [ APPLY NOW ]
logo_16884.gif BDL GROUP
United Arab Emirates
REF NO: CS-079
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
1. FEMALE Only.
2. Call Center Agent experience.
3. Persian (FARSI) and Arabic languages are essential!
4. Basic Computer knowledge (Microsoft Outlook, Explorer).

Responsibilities :  
1. Answering the calls.
2. Assist the customers on the phone.
3. Manage the data by using PC.


Description :  
We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams per month depending on experience.

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 Customer Care Executives Customer Service/ Call Centre 12/8/2018 [ APPLY NOW ]
logo.gif G7 CR TECHONOLOGIES INDIA.COM
United Arab Emirates
REF NO: C-947464
 
Education :  Higher Secondary
Experience :  Not Required
Responsibilities :  Spot Offer for Flipkart Process_Hindi+English
? Process: Inbound Process(Flipkart)
? Qualification: 10th Pass, PUC and Any Graduates
? Salary: 9K to 11K
? Shift Timing: 9.30AM to 6.30PM
? Working Days: 6Days







Description :  Spot Offer for Flipkart Process_Hindi+English
? Process: Inbound Process(Flipkart)
? Qualification: 10th Pass, PUC and Any Graduates
? Languages: Hindi+English
? Salary: 9K to 11K
? Shift Timing: 9.30AM to 6.30PM
? Working Days: 6Days





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 System & Network Engineer Customer Service/ Call Centre 12/7/2018 [ APPLY NOW ]
logo_15062.gif SYBRID PVT LTD
United Arab Emirates
REF NO: CS-078
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. 2+ years IT Work experience
2. Demonstrated expertise in configuring, installing and troubleshooting PC systems, Microsoft 7, XP and MS office applications, network configuration.
3. Working knowledge of remote access Remote Desktop, VNC and Virtual Private Network
4. Must be customer focused and have effective productivity /work output
5. Must be a team player and able to work with minimal supervision.
6. Bachelor's Degree in Information Technology Computer Information Systems or Computer Science
7. Experience using administrative tools and working knowledge of DNS, DHCP and TCP/IP
8. Experience working in a wireless network environment
9. Working knowledge of troubleshooting ticketing systems such as Remedy.

Responsibilities :  
Level 1 support including but not limited to;

1. Perform desk-side support service per Clients pre-defined/location specific service process
2. Manage workflow and service request through Clients call ticketing system
3. Software installation, configuration, and troubleshooting for end users
4. Hardware and Software upgrades
5. Performance of IT support duties as defined by the appropriate I.T Support team leader
6. Network printer installation/configuration
7. General Desktop Support/Project Coordination/Move activities
8. High level of customer focus and strong customer support commitment.
9. Support and assist colleagues; commit to and be accountable for overall group success.
10. Work with other support groups and vendors to provide seamless support to customers.
11. Monitor, analyze and address reliability and performance issues.
12. Analyze problems, develop creative solutions and assess risks/benefits.
13. Develop strategies for resolving them and preventing future occurrences.
14. Work with 2nd level support group to assist with application design/development/upgrade testing and implementation.
15. Assess and address compliance with applicable IP Policies, Standards and Technical controls.
16. Document supported system and application procedures and processes.
17. Staffing the help desk as needed.
18. Keep abreast of technology changes and Client's operating environment changes to assess potential impact to supported systems and applications and to proactively look for opportunities to improve service and /or reduce costs
19. Participate in Change Management Process.
20. Occasional after-hours and weekend support is required.
21. Participate in project work as assigned.


Description :  Develop / implement Disaster Recovery Plan.
1. Securing network communication via LAN/WAN and internet
2. Develop / implement network policies i.e. updating clients with updated patches and virus definitions etc.
3. Compliance I.T Operations Policies Procedures and information Security Policies.
4. Servers/network data backup/ recovery plans.
5. Managing Network Services.
6. Server management will be the Primary Responsibility and he would be responsible for Installing, configuring, maintaining and upgrading of Servers.
7. They will also be responsible for ensuring the Servers are backed up and that the server data is secure from unauthorized access, spams, hackers, virus and other threats.
8. This position will responsible for maximizing servers uptime, maintain Infrastructure Security.
9. There is also an expectation that the incumbent will research and seek opportunities for the on-going improvements in Infrastructure of Sybrid.


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 Customer Service Officer Customer Service/ Call Centre 12/5/2018 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CS-94655
 
Education :  Higher Secondary
Experience :  Not Required

Description :  On board and partner with our customers to help ensure they are happily set up and utilising our platform.
Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful.
Guide and educate customers on utilizing various self-help options and articles.
Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing.
Reach out to customers proactively to inform, educate, cross-sell and upsell.
Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy.
Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes.
Filter responses and relay appropriate feedback to product development team.
Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes.
Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers.
Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum.
Be data driven and always measure and track the success of these initiatives


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 Customer Service Officer Customer Service/ Call Centre 12/5/2018 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CS-94655
 
Education :  Higher Secondary
Experience :  Not Required

Description :  On board and partner with our customers to help ensure they are happily set up and utilising our platform.
Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful.
Guide and educate customers on utilizing various self-help options and articles.
Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing.
Reach out to customers proactively to inform, educate, cross-sell and upsell.
Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy.
Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes.
Filter responses and relay appropriate feedback to product development team.
Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes.
Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers.
Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum.
Be data driven and always measure and track the success of these initiatives


APPLY NOW
 Customer Care Customer Service/ Call Centre 12/4/2018 [ APPLY NOW ]
logo_16861.gif CLARUS
Qatar
REF NO: CUC-613
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Requirements:

- Working experience as Customer Care Advisor (1-2 years min)
- Experience in sales, face to face customer service
- Practice with children will be an advantage
- Great communicative skills, fluent English
- Open-minded, active personality

Responsibilities :  Responsibilities:

- Create entertainment program for children in soft area in mall
- Ensure each children act in a safe and friendly manner
- Responsible for the administering of any necessary first aid
- Deal with parents for any queries they may have
- Taking payments
- Control the cleanliness of the playing area
- Organize birthday parties for children


Description :  This is a great career opportunity for those candidates, who want to relocate abroad and become a part of big Mall's team on the position Customer Care Advisor. We are looking for energetic, sociable people who like working with children and know how to create and organize an entertainment for them.

Location: Doha, Qatar
About Employer: It is Qatar-based conglomerate, one of the oldest and largest business entities. Company activities include real estate, investments, retail, automotive distribution and services, F&B, engineering, entertainment and media.

Working conditions:
- Work and residence permit paid by customer
- Official salary 550 USD
- Unlimited contract
- Shared accommodation
- Transport (pick-and-drop service)
- Air tickets, vacation
- Full medical insurance


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