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  Job Position Job Category Posted On Action
 Call Center Executive Customer Service/ Call Centre 6/13/2018 [ APPLY NOW ]
logo.gif DMS
United Arab Emirates
REF NO: CS-037
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills :

Upbeat, positive and self motivated
Excellent communication skills dealing with all levels of callers
Minimum 2 years in a Call Center environment (Inbound & Outbound)
Strong problem solving, negotiation and time management skills
General Business Awareness
Ability to follow procedures
Capable of working under demanding circumstances
Excellent typing skills (Typing speed between 30 to 50 wpm)
Arabic: A definite plus
PC knowledge and able to navigate in MS Office environment.
Responsibilities :  What They are is the manifestation of where They come form:

Established in January 2000
Today, DMS is the largest DM Agency in the region, with fully equipped offices and operations centers in Jeddah and Dubai.
The largest amount of Call Center setups and roll-outs within the pas 3 years.
Roster of industry leaders: P&G, Nestle, Etihad, Saudi Airlines, J&J, GSK, Alsafi-Danone, UNICEF, Sony, Toshiba, NAS Airlines, Goody, Better Homes, Kodak, National Commercial Bank, and many other leading Clients.
300% growth in sales and organization in the past 2 years.
State of the art telephony, data solutions, and fulfillment centers.


Description :  Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.

Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team

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 Call Center Agent Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo.gif MARKETING EYE FZ LLC
United Arab Emirates
REF NO: CSR-846
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills and Qualifications:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Responsibilities :  Job Duties or Responsibilities

Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.


Responsibilities

? answer calls and respond to emails

? handle customer inquiries both telephonically and by email

? research required information using available resources

? manage and resolve customer complaints

? provide customers with product and service information

? enter new customer information into system

? update existing customer information

? process orders, forms and applications

? identify and escalate priority issues

? route calls to appropriate resource

? follow up customer calls where necessary

? document all call information according to standard operating procedures

? complete call logs

? produce call reports

Description :  Handling customer relation and customer care management through:
- Receiving inbound calls about customer inquiries, complains
- Doing outbound calls to sell car services to customers and spare parts, also participating in the mass campaigns and surveys

taking care of all related customer's inquires and issues that includes : phone , email , web chatting .
reviewing and analyzing the customer inquires and needs .
playing an active role with marketing team in handling the social media accounts specifically in Facebook and Instagram , twitter .
updating the system with new products and linking the info with the portal (the website) .
translating all the articles and the product info from English to Arabic and from Arabic to English also .
coordinating with logistics and business development team to insure the products delivery and returns smoothly .
creating daily reports with the team performance to be escalated to the General Manager .

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 Insurance Sales Agent Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-198
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Licensed Healthcare Insurance Sales Agent

TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs



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 Insurance Sales Agent Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-199
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Spanish Bilingual Licensed Healthcare Insurance Sales Agent

Licensed Healthcare Insurance Sales Agent ? Ennis, TX


TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs



APPLY NOW
 Insurance Sales Agent Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-200
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Licensed Healthcare Insurance Sales Agent ? Melbourne, FL


TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs


APPLY NOW
 Customer Care Executives Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-201
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in ourHealthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A high school diploma or GED
2. 6 months of customer service or sales experience
3. Authorized to work in the Unites States
4. A desire to help people prepare for their future health needs


APPLY NOW
 Customer Service Executive Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-202
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Spanish Bilingual Customer Service and Sales Representative

Customer Service and Sales Representative ? Melbourne, FL

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A high school diploma or GED
2. 6 months of customer service or sales experience
3. Authorized to work in the Unites States
4 A desire to help people prepare for their future health needs



APPLY NOW
 Other Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-203
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Licensed Healthcare Insurance Sales Agents -

TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs




APPLY NOW
 Insurance Sales Agent Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-204
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Licensed Healthcare Insurance Sales Agent

TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs



APPLY NOW
 Customer Service Representative Customer Service/ Call Centre 6/12/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-205
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Customer Service and Sales Representative

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A high school diploma or GED
2. 6 months of customer service or sales experience
3. Authorized to work in the Unites States
4. A desire to help people prepare for their future health needs



APPLY NOW
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