Jobs Main >> Customer Service/ Call Centre
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  Job Position Job Category Posted On Action
 Customer Care Customer Service/ Call Centre 3/22/2017 [ APPLY NOW ]
logo.gif IGT
United Arab Emirates
REF NO: CCA-3232
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Its am must that you know Norwegian and writes really good Norwegian.
Responsibilities :  Help costumers with all their requests.

Description :  Costumer care on social Media for an airline. Facebook and Twitter. Shift work. Its a 24/7 operation.

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 Telecom Sales Customer Service/ Call Centre 3/22/2017 [ APPLY NOW ]
logo_1830.gif AMLAKI FZ LLC
United Arab Emirates
REF NO: CS-036
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  You understand that consistency, discipline, and diligence are core values needed for success in sales and you have the enviable ability to get out there and pound the pavement to develop relationships and a strong pipeline ensuring you will exceed your quota each and every month. Finally, your mobile, independent and fast-paced nature and amazing ability to connect with people quickly will ensure you stay right on track.
Responsibilities :  Tele-sales

Description :  A software company located in Dubai Internet City is in process of recruiting female tele-sales executives.
You should have Good communication sales, enthusiatic, energetic, a flair to sell and basic knowledge of computers.

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 Call Center Executive Customer Service/ Call Centre 3/22/2017 [ APPLY NOW ]
logo.gif DMS
United Arab Emirates
REF NO: CS-037
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills :

Upbeat, positive and self motivated
Excellent communication skills dealing with all levels of callers
Minimum 2 years in a Call Center environment (Inbound & Outbound)
Strong problem solving, negotiation and time management skills
General Business Awareness
Ability to follow procedures
Capable of working under demanding circumstances
Excellent typing skills (Typing speed between 30 to 50 wpm)
Arabic: A definite plus
PC knowledge and able to navigate in MS Office environment.
Responsibilities :  What They are is the manifestation of where They come form:

Established in January 2000
Today, DMS is the largest DM Agency in the region, with fully equipped offices and operations centers in Jeddah and Dubai.
The largest amount of Call Center setups and roll-outs within the pas 3 years.
Roster of industry leaders: P&G, Nestle, Etihad, Saudi Airlines, J&J, GSK, Alsafi-Danone, UNICEF, Sony, Toshiba, NAS Airlines, Goody, Better Homes, Kodak, National Commercial Bank, and many other leading Clients.
300% growth in sales and organization in the past 2 years.
State of the art telephony, data solutions, and fulfillment centers.


Description :  Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.

Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team

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 Customer Service Representative Customer Service/ Call Centre 3/22/2017 [ APPLY NOW ]
logo.gif PETROFAC OIL LIMITED
United Kingdom
REF NO: CS-146
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Salary:- The average salary for this offer is ranging from £5200 and rising, but it is also a competitive salary, it all depends on your qualifications to occupy the vacant space and also his/her personality.

Note:- The salary comes with other benefits and allowances and also it is a monthly tax free salary.

Qualification: Professional Skill on any of the above position.

Required Experience: 2yrs and above.

Language Requirements: Any of English (Basic English), French, Spanish, Italian and Dutch and a little others, But english writing would be preffered when filling out the application for the job vacancy

Employment Type: Full Time

Preferred Language of Resume/Application: English writing

Application process-please send us your documents by email

1). Resume/Curriculum Vitae (CV)
2). Recent photo
3). Passport Copy

Responsibilities :  Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Description :  1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Opens customer accounts by recording account information.
3. Maintains customer records by updating account information.
4. Resolves product or service problems by clarifying the customer''s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5. Maintains financial accounts by processing customer adjustments.
6. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
7. Prepares product or service reports by collecting and analyzing customer information.
8. Contributes to team effort by accomplishing related results as needed.


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 Customer Support Representative Customer Service/ Call Centre 3/22/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-147
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Care about health? Care about people? Join our team of upbeat, friendly Customer Service Associates to support this nationally-recognized, Public Health Insurance Client.

If this describes you

Customer-service oriented
Enjoy helping people
Passionate & Motivated
Interested in career advancement

then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customers
needs first.

In this position, you'll be fielding questions from customers of a large nationally recognized health insurance company. You will be empowered to solve simple to complex issues for these customers. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And heres the important stuff TeleTech provides our associates with:

Competitive salary, starting at $10/hr.
Advancement and Career Opportunities
Health insurance
Tuition Reimbursement & Retirement Savings
4 weeks of paid training

What we're looking for:

Motivated, Passionate, High Integrity, just some of the attributes valued at TeleTech.

Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months+ customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment
Ability to work a flexible schedule

Are you ready to accept the challenge? Because TeleTech is ready for YOU!

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 Other Customer Service/ Call Centre 3/22/2017 [ APPLY NOW ]
logo.gif NCSCOLLECTION
United Arab Emirates
REF NO: CSR-1212
 
Education :  Diploma
Experience :  1 - 5 Years

Skills :  Strong interpersonal skills
Strong analytical skills
High level of integrity
Ethical
Excellent communication skills (written, verbal and telephone)
MS Office and Computer experience skills
Goal/Results driven
Ability to multitask
Time management skills
Basic understanding of accounting principles
Ability to prioritize
Self-motivated
Solutions driven
Detail oriented
Excellent negotiation skills
Decision making ability
Positive attitude
Reliable, dependable and honest
Works well under pressure


Description :  Debt Collector:

- Run daily operation.
- Full review on new cases receiving from the clients for acceptance or declines or raise requests.
- Review the cases and following the collection methodology (which created by the company).
- Handling all payments and ensuring all payments are transferred to Bank A/c.
- Doing filed visit when it's required.
- Liaising with Lawyers on a legal level
- Daily communication with the debtors, clients, main branch and others with all communication ways (telephones, emails, letters, meeting (incoming or outgoing).
- Doing all branch admin job.
- Creating and sending reports to the clients and main branch.

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 Call Center Agent Customer Service/ Call Centre 3/21/2017 [ APPLY NOW ]
logo.gif MARKETING EYE FZ LLC
United Arab Emirates
REF NO: CSR-846
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills and Qualifications:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Responsibilities :  Job Duties or Responsibilities

Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.


Responsibilities

? answer calls and respond to emails

? handle customer inquiries both telephonically and by email

? research required information using available resources

? manage and resolve customer complaints

? provide customers with product and service information

? enter new customer information into system

? update existing customer information

? process orders, forms and applications

? identify and escalate priority issues

? route calls to appropriate resource

? follow up customer calls where necessary

? document all call information according to standard operating procedures

? complete call logs

? produce call reports

Description :  Handling customer relation and customer care management through:
- Receiving inbound calls about customer inquiries, complains
- Doing outbound calls to sell car services to customers and spare parts, also participating in the mass campaigns and surveys

taking care of all related customer's inquires and issues that includes : phone , email , web chatting .
reviewing and analyzing the customer inquires and needs .
playing an active role with marketing team in handling the social media accounts specifically in Facebook and Instagram , twitter .
updating the system with new products and linking the info with the portal (the website) .
translating all the articles and the product info from English to Arabic and from Arabic to English also .
coordinating with logistics and business development team to insure the products delivery and returns smoothly .
creating daily reports with the team performance to be escalated to the General Manager .

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 Insurance Sales Agent Customer Service/ Call Centre 3/21/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-198
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Licensed Healthcare Insurance Sales Agent

TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs



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 Insurance Sales Agent Customer Service/ Call Centre 3/21/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-199
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Spanish Bilingual Licensed Healthcare Insurance Sales Agent

Licensed Healthcare Insurance Sales Agent ? Ennis, TX


TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs



APPLY NOW
 Insurance Sales Agent Customer Service/ Call Centre 3/21/2017 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-200
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Licensed Healthcare Insurance Sales Agent ? Melbourne, FL


TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs


APPLY NOW
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