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  Job Position Job Category Posted On Action
 Customer Service Representative Customer Service/ Call Centre 12/1/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: CS-110
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :   High School diploma or equivalent
Bilingual in Spanish
Customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.

Description :  Bilingual Spanish/English Speaking Customer Service - Representante de Servicio al cliente Espaol / Ingls

Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?

 Quality Assurance Specialist Customer Service/ Call Centre 12/1/2018 [ APPLY NOW ]
REF NO: QU-751
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  Actively develop strategic relationships with key decision makers within the customer base.
Enhance relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of the clients business environment and requirements.
Proactively identify and manage potential problems/escalations within customer base with appropriate resolution plans
Seek and continuously develop knowledge of our client business to build an understanding of their needs.
Responsibilities :  * Auditing calls and Sharing Feedback
* Conducting calls calibration
* Handling Entire Campiagn of NON-SALES calls
* Conducting NHT BATCH Quality sessions
* Conducting Refresher or Training session of OJT BATCH
* Taking Team Huddles for well being of process
* Short call Analysis
* Floor support like taking Escalation calls and auditing the Escalation calls

Description :  * Auditing calls and Sharing Feedback
* Conducting calls calibration
* Handling Entire Campaign of NON-SALES calls
* Conducting NHT BATCH Quality sessions
* Conducting Refresher or Training session of OJT BATCH
* Taking Team Huddles for well being of process
* Short call Analysis
* Floor support like taking Escalation calls and auditing the Escalation calls

 Customer Service Representative Customer Service/ Call Centre 12/1/2018 [ APPLY NOW ]
logo_18149.gif ALERT HR SOLUTIONS
REF NO: CS-183
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. (Near-) native German speaker
2. Fluent in English (corporate language)
3. Good written and verbal skills
4. Computer literacy
5. Very good knowledge of geography of Germany
6. Experience in customer care
7. Good understanding of customer satisfaction
8. Team player
9. Ability to prioritize, analyze, plan and coordinate on high volumes

Working hours 40 hours a week, shifts including nights and weekends.
Work in a growing international company in a young, ambitious, professional and dynamic environment.
The salary for this position is based on a 40-hour week and amounts to 1946/month gross. In addition, a shift allowance based on actual hours is paid.
A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.
Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.

Preferred Candidate
Career Level:Mid Career
Nationality: Austria; Germany

Description :  Customer Service Representative - German

For a German car brand, we are looking for experienced customer service representatives for the contact center in Maastricht, the Netherlands.

The Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customers native language and offer help on the phone or coordinate assistance through service providers. The philosophy is to ensure the customer is mobile again as quickly as possible.

 Barman Customer Service/ Call Centre 12/1/2018 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-164
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Very well established company in Dubai has recently opened this stunning Japanese inspired, upmarket restaurant and we are on the lookout for experienced Bar staff to join & strengthen the team!
Candidates must be very well presented and have strong communication skills, along with good experience and a positive attitude!

We are looking for the following characteristics:
1. Guest-focused attitude.
2. Industrious.
3. Enthusiastic.
4. Desire to provide our guests with outstanding quality of service.
5. Attractive and well-groomed in appearance.
6. Experience within fine dining or high profile venues / restaurants / hotels.

Salaries: 2500 - 4000AED - salaries offered with full expat benefits including shared accommodation service charge, medical, flights and the chance to develop your career in an expanding and very exciting company!

Sector: Customer Services
Location: Dubai
Salary: 450 - 720 per month + benefits

 Transport Manager Customer Service/ Call Centre 12/1/2018 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-165
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Very exciting opportunity for a Transport Manager with extensive transport logistic management experience, Must ensure highest possible service is being delivered to guests, colleagues and business partners in a friendly, timely, safe and professional manner. Experience in similar position with renowned company required.

Salary 20,000AED TO 29,000AED plus benefits - based on experience of the profile.

Description :  Role: Transport Manager
Sector: Customer Services
Location: Dubai
Salary: 3.6k - 5.2k per month + benefits

 Hostess Customer Service/ Call Centre 12/1/2018 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-166
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Very exciting opportunity for a well presented Hostess with international experience, Established hospitality group with many well respected restaurants and clubs. Looking for professional, outgoing and positive approach to life and serious about a career in hospitality.

Basic Salary 3000 3500 AED PLUS Accommodation PLUS Service Charge and Tips.

TOTAL VALUE AROUND 6500AED = 1700 Euros per month TAX FREE

Description :  Role: HOSTESSES REQUIRED
Sector: Bid and tender
Location: Dubai
Salary: 1.1k - 1.3k per month + Tips

 Customer Care Executives Customer Service/ Call Centre 11/30/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: CS-148
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  TeleTech is hiring. Join our team of upbeat, friendly Customer Service Representatives.

If this describes you

Customer-service oriented
Enjoy helping people
Passionate & Motivated
Interested in career advancement


Being a TeleTech Customer Service Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customers
needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And heres the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities
Health insurance
Tuition Fee Reimbursement & Retirement Savings
6 weeks of paid training

What we're looking for:

Motivated, Passionate, High Integrity, just some of the attributes valued at TeleTech.

Of course, there are some other requirements too. These include:

High School Diploma or equivalent
Customer service experience
Competency using Microsoft Windows
Exceptional communication & verbal skills
Strong soft skills
Able to build strong rapport with customers
Ability and desire to excel in a fast-paced work environment
Ability to work a flexible schedule and support the hours of operations

Are you ready to accept the challenge? Because TeleTech is ready for YOU!

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

What to expect once you apply:

After successfully completing the application, you will be invited to participate in an assessment test that will last about 45 minutes. A passing score would move you forward to an automated interview within 24 hours. The instructions will be communicated through email for your convenience.

 Sales Officer Customer Service/ Call Centre 11/30/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: CS-149
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  American Red Cross Inbound Sales Agent

The Registration Support Group at TeleTech supports American Red Cross who is well known and trusted throughout the nation as a humanitarian organization that provides emergency assistance, disaster relief and education inside the United States. The Sales Agent serves customers by selling courses, meeting customer needs, and overcoming objections in order to meet sales quotas.

We are looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential.
Understand customer needs and requirements with the ability to build strong rapport with the customers.
Ability to overcome objections.
Ability to close sales and achieve daily, weekly, monthly quotas.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Minimum 1 year sales experience with proven results; call center experience is preferred.
Minimum 1 year sales experience with proven results and a track record of over-achieving quotas.
Strong phone presence with excellent communication skills.
Ability to multi-task, prioritize and manage time effectively.
Strong listening skills
Computer literacy is a must.
Flexibility to work any schedule/day to meet operational coverage needs. Weekend and holiday coverage may be required.
Must pass all required assessments including the Sales assessment
Complete interview process with hiring manager and team leaders

 Customer Service Representative Customer Service/ Call Centre 11/30/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: CS-150
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Customer Service and Sales Representative - Sherwood

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs

 Customer Service Representative Customer Service/ Call Centre 11/30/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
United Kingdom
REF NO: CS-182
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  We currently have exciting Customer Service opportunities available for our new Global Telecommunications client, starting as early as 2nd July.

Position Description
This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills.
Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.

Main Duties and Responsibilities
In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.

Skills and Specifications
Excellent people skills and the ability & interest to develop great relationships with our customers
Experience in telephonic and email customer service
Ideally proven experience in a customer service role
A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
Experience of using databases
Essential Criteria:
Excellent Communication Skills and Telephone manner
Proven Customer Service experience
'Can do' attitude, initiative and genuine commitment to customer service
Desirable Criteria:
Call Centre experience
Competitive Benefits Package
Competitive salary + bonuses
Health insurance, dental and eye care reimbursements
Private and pension plan Insurance
Up-to-date technology training
Relocation package
Childcare voucher scheme
On site canteen
29 days holiday entitlement + extra entitlement
Free Parking
Career Advancement
About TeleTech
As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

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