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  Job Position Job Category Posted On Action
 Customer Service Agent Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
United Arab Emirates
REF NO: CS-038
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Graduates with husband or father sponsored visa holders preferably aged between 24-30 with minimum one year+ experience in customer service, attending inbound calls. Pleasant manners over phone. Should be customer focussed and able to take initiative. Must have good command over English (spoken and written), excellent PC skills, good telephone and organizational skills. Candidates with knowledge on Arabic (Read, Write and Speak) along with English would have a very good advantage.
Responsibilities :  To understand the customer query over the phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

Description :  Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

 Call Center Executive Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo_341.gif IQPC, DUBAI, U.A.E
United Arab Emirates
REF NO: CS-039
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  
Delegates Sales department (Outbound Calls Telesales Role)

Requirement 3 Reps

Basic AED 6000 to 8000, OTE AED 18,000 35000 +

- A minimum of 12 months telesales experience in delegate sales for business-to-business conferences or exhibitions.

- Excellent communication skills (A clear and confident phone manner, tone and power to persuade are MUST-HAVE qualities)

- Self-motivated to succeed, Committed and ready to take the heat involved in hitting and overachieving weekly and monthly targets.

- Persistent, enthusiastic and energetic personality

 Call Center Agent Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo_341.gif IQPC, DUBAI, U.A.E
United Arab Emirates
REF NO: CS-040
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  
Enquiries Department (Inbound calls and Enquiries)

Requirement 1 rep

BASIC AED 6,000-10,000K OTE AED 15,000-22,000K

Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?

IQPC is one of the world''s leading conference and seminar organizers and is now looking to expand our sales team.

The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you''re someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You''ll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.

IQPC offers many training and development opportunities for successful candidates.

 It Manager Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
United Arab Emirates
REF NO: CS-043
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  
- Requires advanced knowledge of networked environments operating systems (Windows Operating Systems), communications protocols, PC and network hardware,
- As demonstrated through recognized IT certifications were possible. An understanding of LAN and WAN technologies
- A minimum of 1 year in a support role within a networked environment is required
- A minimum of 1 years experience of support and maintenance of IT hardware
- Understanding and adherence to a standards based environment
- Willingness to develop and improve own and others IT knowledge and experience
- A willingness to travel throughout the Middle East
- Must be able to work with minimal supervision
- Must be willing to work effectively within a team environment in a fast paced support role.
- Must be willing to work with the understanding that some off-hours support is required.
- Requires strong customer service enthusiasm and patience for solving technical and operational challenges.
- Must be competent in required job skills and knowledge, exhibit the ability to learn and apply new skills, keep abreast of current technology developments, require minimal supervision, display understanding of how the job relates to others, use resources effectively.
- Must demonstrate an ability to develop implementation plans, provide application support, co-ordinate implementation with others and provide end user training.
- Must be able to demonstrate critical thinking, recognize and anticipate problems, use fact-finding and diagnostic tools, identify and implement optimal solutions and follow problem management procedures.
Main Technical Responsibilities
- Configuring Hardware
- Installing Hardware
- Maintaining Hardware
- Upgrading Hardware
- Co-ordination of Providers and Suppliers
- Maintain Up To Date Library of Images
- Deliver Conference Testing
- Maintenance of Asset Register
- Resolution of faults assigned through Magic Tickets
Responsibilities :  Regional I.T. Manager - travel throughout Middle East. Responsible for maintaining high levels of candidate satisfaction along with maximizing the performance of the test centers. Ensure that all sites comply with policies and commitment of excellence to its clients. Based in Dubai, the successful candidate will work with Operational colleagues to oversee the daily operation of test centers to best advantage, balancing them for effectiveness and efficiency.

Description :  - Performance manage all nominated test locations
- Handle disciplinary actions and site terminations
- Ensure compliance with policies, practices and procedures
- Ensure the security of exams and the environment
- Conduct regular test centre audits
- Review and file reports reflecting unusual circumstances
- Maintain necessary stock of supplies
- Responsible for all aspects of the candidate experience
- Accessible to all staff for emergencies during testing hours via a mobile phone
- Expected to cover out of hours emergencies when required
- Flexible to work on weekends if required
- Travel as necessary
- Reliable, flexible, with a good attention to detail, ability to meet deadlines
- Implementation of new procedures, policies and any other changes that may improve network operation

 Customer Service Agent Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
Saudi Arabia
REF NO: CS-058
Education :  Higher Secondary
Experience :  Not Required

Skills :  - Proficiency in English is essential
- Fluency in Arabic is essential
- We are seeking people who have access to the internet, and are confident in using the Internet
- Background in IT is helpful but not essential
- For cultural and historical awareness purposes you must be resident in Thai for 5 consecutive years

Responsibilities :  The main aim of the work is to improve the quality of a search engines results for all web users worldwide. The work involves evaluating results of a web search, for their appropriateness to the search query input. You will be required to provide feedback i.e. your opinion of the result displayed. The hours are flexible to fit around your family and home life, and the position is ideal for someone looking for a work-life balance (10-20 hours per week).

Description :  Type: Part-time, Freelance
Duration: On-going

Lionbridge Technologies, Inc. (Nasdaq: LIOX) is a leading provider of globalization and testing services. Based in Waltham, Mass., Lionbridge now maintains more than 50 solution centers in 25 countries and provides services under the Lionbridge and VeriTest brands. The team at Lionbridge Technologies with solution centres in 25 countries worldwide is recruiting part-time self-employed workers who are fluent speakers in Arabic and English who are based in Saudi Arabic to join its team of Internet Assessors.

 Call Center Agent Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
United Arab Emirates
REF NO: CS-046
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  
1. Answer inbound calls as well as assist customers who have specific inquiries
2. Build customers interest in the services and products offered by the company
3. Provide personalized customer service of the highest level
4. Update the existing databases with changes and the status of each customer/prospective customer
5. Ability to comprehend, capture as well as interpret basic customer information

Description :  
Customer Service Representatives Required for an Outsourcing Company in Dubai. Applicants must have good communication skills in English and Arabic.

 3d Graphics Designer Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo.gif GLOBAL TELE
REF NO: CS-066
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  
1. Creative flair, originality and a strong visual sense.
2. Strong computer skills.
3. Confidence, to present and explain ideas to clients and colleagues.
4. An interest in graphics and typography.
5. Good communication skills.
6. Must have experience in the relevant field.

Responsibilities :  
1. Finding out about the project requirements (taking a 'brief')
2. Estimating the time the project will require, and providing a cost quotation
3. Coming up with design concepts that fit the client's needs
4. Presenting options for design treatments
5. Creating final designs, working to a deadline and budget

Description :  
We are looking for 3 D Graphic Designer for our company.
Intersted applicant should please apply now limited space available.

 Customer Service Agent Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo_7636.gif LEVENBERT
United Arab Emirates
REF NO: CS-053
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  
1. Good Communications skills, Good telephone etiquettes required
2. To handle incoming or outgoing customer calls for us.

Responsibilities :  
1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Maintains customer records by updating account information.
3. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
4. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
5. Prepares product or service reports by collecting and analyzing customer information.
6. Contributes to team effort by accomplishing related results as needed.

Description :  
We require Call Center Agents to join us.

 Sales Consultant Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
New Zealand
REF NO: CS-171
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

6 months + sales experience
Closing sales experience preferred
Strong negotiation skills
Outstanding telephone and customer service etiquette skills
Exceptional written and verbal communication skills
Ability and desire to excel in a fast-paced, call center environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!

Description :  Telco Sales Consultant

Being a TeleTech Outbound Sales Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy and being rewarded for personal success. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you will achieve assigned revenue quotas and provide professional customer service for outbound sales calls from commercial, public sector, or consumer customers. Excellent sales, product and systems training are provided with ongoing sales coaching. As a result, you will be positioned to maintain strong knowledge of products and brands, Achieve revenue quotas, and recommend, negotiate, quote and close sales.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. It's people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive salary + bonuses
Advancement and Career Opportunities
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement planning
Paid Vacation Time
Discounts at many major retailers & restaurants

 Customer Service Representative Customer Service/ Call Centre 1/10/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: CS-162
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Customer Service Representative

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?
To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!
We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?
We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?
While ultimately it will be your positive attitude and energy that help you succeed, there are a few things you need to get started:
High School diploma or equivalent
At least six months of customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us

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