Jobs Main >> Education / Training / Teaching
To apply for multiple jobs, select the appropriate check box(es) and click on  APPLY NOW
  Job Position Job Category Posted On Action
 Account Executive Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo_16739.gif GREEN WORLD GROUP
United Arab Emirates
REF NO: TRN-1234
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
1. Creativity and organization
2. Strong interpersonal skills
3. Excellent leadership abilities
4. Analytical, decision-making and management skills
5. Ability to develop lasting professional relationships with clients
6. Strong speaking skills
7. Strong Knowledge in Admin & Accounts

Responsibilities :  Admin, Account Executive

Description :  
Greetings from Green World Group!!

We have an urgent opening for Admin & account executive for our UAE office. candidate should have an excellent communication and Admin skill and accounts knowledge.

Job Location: Dubai, United Arab Emirates,



APPLY NOW
 Other Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo.gif THE CLARIDGE''SHOTEL LONDON
United Kingdom
REF NO: TRN-1248
 
Education :  Masters Degree
Experience :  1 - 5 Years

Skills :  Relocation Eligible: Yes (Relocation may be considered within company parameters).
Degree holder would be an added advantage.
Minimum One (1) year working experience preferred.
Computer skills (Microsoft Office - Excel and Word) would be an added advantage.
Self-motivated and relationship-building abilities with co-workers.
Goal-oriented with the ability to multi-task under pressure in fast-paced work environment.

Responsibilities :  1. Convert concepts in the source language to equivalent concepts in the target language
2. Compile information, such as technical terms used in legal settings, into glossaries and terminology databases to be used in translations
3. Speak, read, and write fluently in at least two languages, including English and one or more others
4. Relay the style and tone of the original language
5. Manage work schedules to meet deadlines
6. Render spoken messages accurately, quickly, and clearly


Description :  International Language Translator

1. Convert concepts in the source language to equivalent concepts in the target language
2. Compile information, such as technical terms used in legal settings, into glossaries and terminology databases to be used in translations
3. Speak, read, and write fluently in at least two languages, including English and one or more others
4. Relay the style and tone of the original language
5. Manage work schedules to meet deadlines
6. Render spoken messages accurately, quickly, and clearly




APPLY NOW
 Office Administrator Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo.gif LONDON BUSINESS SCHOOL
United Arab Emirates
REF NO: TRN-1250
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  You will have a strong eye for detail and be IT literate and possess excellent organisational skills demonstrating the ability to manage priorities. In addition, you will possess excellent interpersonal skills in order to effectively communicate and build relationships with a number of stakeholders at varying levels across the School and externally. You will also be confident in managing ambiguity and dealing with difficult situations ensuring that you always provide a professional customer service.
Responsibilities :  The jobholder will offer a professional, accurate, reliable and timely service to all our clients (students, faculty and colleagues) and will generate ideas for continuing improvement and innovation. In particular, the postholder will be responsible for organising and overseeing the Dubai centre facilities and the smooth running and continuous improvement of all IT related systems used by the Dubai Centre. The postholder will work collaboratively with the Dubai team to contribute to the delivery of a high quality experience for our students by providing efficient customer service and effective administrative support.

Description :  The core responsibility of the Office Administrator will be to ensure the effective running of the Dubai Centre operation and be the first point of contact for the office. This includes

- Organising and overseeing the Dubai Centre facilities
- Smooth running and continuous improvement of all IT and related systems used by the Dubai Centre
- To contribute to the delivery of a high quality experience for our students by providing effective administrative support as a member of the Dubai Centre team.
- To offer a professional, accurate, reliable and timely service to all our clients (students, faculty and colleagues) and to generate ideas for continuing improvement and innovation.

Due to the nature of our programmes, the role requires regular out of hours working which is managed across the team on a rota basis.


APPLY NOW
 Other Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TRN-1262
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications
Strong understanding of Teletechs business, core values, and goals
Great interpersonal skills in dealing with a diverse population
Open, honest, and empathetic manner when dealing with people
High customer service orientation
High level of integrity, honesty, and judgment
Ability to respect and ensure strict confidentiality of customer data
Demonstrated multi-tasking capability and proven success in fast paced environment
Strong attention to detail and desire to follow procedures
Strong verbal and written communication skills
Proficient English, both written and verbal
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint),
Oracle, Kronos or ability to learn technology quickly
Background in training and/or adult learning
Trainer Certification
Preferred Qualifications
Knowledge of call center business
Call center experience
Reporting


Description :  Trainer

Learning and Leadership Development Trainer
Learning and Leadership Development (L&LD) Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings. L&LD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner following client requirements and company standards. L&LD Trainers are expected to have a thorough working knowledge of TeleTechs policies and procedures as well as client requirements related to training duties. L&LD Trainers are responsible for the overall outcome of new hires classes and client required trainings. This responsibility includes evaluating associate performance throughout training and providing necessary coaching and development to ensure associates graduate from new hire training successfully.


APPLY NOW
 Other Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TRN-1266
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Specifications

15 or more years of experience leading, creating, and facilitating leadership, learning, succession, career development, and organizational development processes within a large, complex global organization.
Knowledge of best practices within the HR/OD community and the ability to tailor, adapt and evolve such practices to a complex, fast-paced and diverse employee environment.
High levels of resourcefulness, influence/organizational savvy, execution skills (strategy through implementation) as well as executive presence/impact are critical to the success of this individual.
Ability to promote strong team interaction across the breadth of TeleTechs functional and business organization.
Experience in effectively sharing ideas and information with peers and business leaders. Strong relationship management skills.
Experience with integrating people and cultures post M&A is a plus.
Demonstrated ability to achieve goals through influencing and partnering at all levels of the company.
Previous experience leading, managing, and building teams and operating as a player/coach.
Self-starter with inquisitive nature who can anticipate and preempt problems and create an environment of continuous improvement.
Bachelor Degree is required. Masters Degree is highly desirable.

Responsibilities :  Our Head of Learning & Developments Responsibilities will include:

Create and drive the Learning & Development strategy and curriculum to build the skills and competencies of our professional and enterprise employees (e.g., process improvement, people leadership, financial management, project management, team building/development, etc.) globally.
Integrate all learning and development assets and resources for employee ease of use and maximum impact, incorporating latest learning technologies modes of training delivery (e.g., blend of instructor-led, electronic curriculum, stretch assignments, etc.)
Drive utilization of enterprise learning platforms by offering high-quality, high-value programming designed to improve the contribution and success of professional and enterprise employees (including creating/tracking the metrics to show the impact of learning initiatives on our ability to meet business goals).
Develop a full range of career development resources to help all levels of employees maximize their mobility and build long-term careers at TeleTech.
Integrate Learning & Development with Performance Management processes/tools, so that development/career planning is tied to the goal setting/review process.
Drive best practices for career development, tailoring to TeleTechs culture/business model (e.g., stretch/project assignments, mentorship, rotational assignments between functions and/or business units, etc.) to maximize learning and career mobility for our people.
Work cross-functionally as a participant in the succession management program focused on leadership; recommend succession methodologies/tools to complete companywide succession mapping.
Collaborate closely with HC Business Partners to support promotion planning/succession processes.
Support annual talent review processes and development of high potential employees.
Recommend leadership assessment tools, and work with HC leadership team to create a stretch assignment/rotational program for high potential employees to fill succession opportunities.
Lead the compilation and analysis of program data, providing reports and recommendations to the management team.
Work with team to ensure alignment of employee development strategies/programs to the broader Human Capital and Company strategies/goals.


Description :  Leader of Learning & Development---Professional & Enterprise Services


Attract, develop & engage a world-class workforce

For more than 30 years, TeleTech and its subsidiaries have helped the world's largest companies achieve their most ambitious goals. As the go-to partner for the Global 1000, the TeleTech delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, TeleTech's approximately 40,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Our companies deliver award-winning integrated solutions in support of professional services, revenue generation, customer innovation, enterprise innovation, hosted technology and learning innovation.


Position Summary

As a key leader serving TeleTechs Professional & Enterprise Services employee populations, the Leader of Learning & Development reports directly to the SVP of Human Capital (Professional & Enterprise Services) and will be responsible for driving all employee learning and development across these designated business units. The scope of the role covers employee learning & development, career development, succession management, organizational effectiveness and leadership/management development.

We are seeking a high-impact leader with a demonstrated track record of delivering broad and progressive learning initiatives/curriculum to advance the development and engagement of professional employee populations. Candidates should have excellent communications and operating instincts, strong strategic skills, and sound business judgment, as well as an independent and confident demeanor. Candidates must also be comfortable working in a demanding, fast-paced, growth environment with a positive entrepreneurial culture.


APPLY NOW
 Teacher Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo.gif TRAC
United Arab Emirates
REF NO: TRN-1280
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Key skills for primary school teachers
Enthusiasm
Imagination
Commitment
Energy
Discipline
Responsibilities :  Typical responsibilities include:

lesson planning and preparation
checking pupils' work
attending parents' evenings
preparing for OFSTED inspections
running extra-curricular activities
undertaking professional development

Description :  Teacher




APPLY NOW
 Other Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo.gif TRAC
United Arab Emirates
REF NO: TRN-1281
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Nursery managers determine optimal growing conditions for each plant. They take into account the sun each area receives, slopes in the landscape, soil type, drainage, and other factors that affect plant growth. They decide which plants to grow and how many of each plant are necessary for business operations. Managers make calculations based on projected sales or current orders. They might create marketing plans, set budgets, order supplies, and ensure proper working conditions of equipment.

Decisions about when to plant, fertilize, harvest, and sell could be the responsibility of nursery managers. Because weather conditions greatly affect the success of plant growth, nursery managers carefully monitor weather patterns and take proper precautions to ensure the plants are not distressed by unfavorable weather conditions. They examine plants for diseases, insects, wildlife damage, and weeds to protect the health of the garden.

Nursery managers recruit, hire, train, oversee, and terminate employees of a nursery. They provide new employees with proper gardening equipment and teach correct techniques and procedures for plant care. The nursery manager delegates job duties and ensures that employees do their jobs properly. They may schedule work hours and handle payroll. They are also responsible for establishing a safe working environment by creating and implementing safety policies that adhere to legal standards.

APPLY NOW
 Other Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo.gif TRAC
United Arab Emirates
REF NO: TRN-1282
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Often referred to as 'guides,' Montessori teachers are a part of an alternative education program that is offered in over 4,000 private schools and incorporated into over 200 public schools in the U.S. The Montessori method focuses on a child's education as a natural step in his or her development.

Instead of traditional teaching, the Montessori teacher helps children reach their own potential. According to the U.S. division of the Association Montessori Internationale (AMI), the Montessori teacher must not only foster independent growth but also assist children to learn at their own pace though self-correcting lessons (www.amiusa.org). Careers for Montessori teachers are available at a variety of educational centers.

APPLY NOW
 Other Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: TRN-1296
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications
Strong understanding of Teletech's business, core values, and goals
Great interpersonal skills in dealing with a diverse population
Open, honest, and empathetic manner when dealing with people
High customer service orientation
High level of integrity, honesty, and judgment
Ability to respect and ensure strict confidentiality of customer data
Demonstrated multi-tasking capability and proven success in fast paced environment
Strong attention to detail and desire to follow procedures
Strong verbal and written communication skills
Proficient English, both written and verbal
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos or ability to learn technology quickly
Background in training and/or adult learning
Trainer Certification
Preferred Qualifications
Knowledge of call center business
Call center experience
Reporting


Description :  Trainer

Learning and Leadership Development Trainer

Learning and Leadership Development (L&LD) Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings. L&LD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner following client requirements and company standards. L&LD Trainers are expected to have a thorough working knowledge of TeleTech's policies and procedures as well as client requirements related to training duties. L&LD Trainers are responsible for the overall outcome of new hires classes and client required trainings.

Key Performance Objectives

1. Achieve 100% of training completion goals. L&LD Trainers are responsible for facilitation of new hires classes, as well as all applicable client trainings. L&LD Trainers have daily, weekly, and monthly training goals, which must be achieved on time. L&LD Trainers prepare, monitor, update and share training reports. Provide support to associates if needed after the completion of training. (Time management, achievement motivation, results orientation, efficiency, accountability)

2. Learn key business objectives, timeframes, and requirements associated with each training goal and class. Have a high level of knowledge of training practices and policies and having a thorough understanding of systems that support those functions. Adapt quickly to any changes in the training process. Be able to troubleshoot and report issues that will impact Learning and Leadership Development department systems. Understand the requirements for each training/class while strictly adhering to TeleTech policies and client requirements. (Attention to detail and process, follow-through, technical knowledge, ability to learn)

3. Understand and improve the key success metrics associated with each training goal. These include:
Associate Performance 30 days post-training
Training Attrition
Training Satisfaction
ERGM
L&LD Trainers are held accountable for training completion. They keep track of training attendance. Accountable for employee satisfaction with training. L&LD Trainers schedule, prepare, and deliver training, as well as participate in efforts to constantly look for opportunities to improve current process and communicate their ideas to their team lead or manager regularly. (Innovation, creativity, collaboration, communication, achievement motivation)

4. Deliver consistent high quality customer service. Respond to all customer (internal/external) requests within the established time frames. Maintain a positive, respectful and caring attitude when working with others. Communicate problems clearly and reassures customers that issues will be resolved quickly and delivers with minimum long term impact. Proactively share all issues with management. Take personal responsibility for solving and finding solutions. (Customer focus, friendly, helpful, accountability, diplomacy, communication)

5. Escalate training issues as appropriate. Clearly identify issues including the scope of the problem and relative urgency. Provide clear documentation of the issue to the appropriate team. Answer questions and assist in isolating the root cause of problems. Participate in testing solutions to ensure problems have been resolved. (Analysis, problem solving, judgment, communication, system troubleshooting)



APPLY NOW
 Supervisor Education / Training / Teaching 9/26/2016 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: TRN-1297
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications
Strong understanding of TeleTechs business, core values, and goals
Strong verbal and written communication skills
Ability to lead and partner successfully with staff and chain of command
Proficient English, both written and verbal
Great interpersonal skills
Open, honest, and empathetic manner when dealing with people
Strong attention to detail and desire to follow procedures
High customer service orientation
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
High level of integrity, honesty, and judgment
Ability to manage multiple, complex, on-going tasks and projects
Background in training and/or adult learning
Learning and Leadership Development Training Supervisor Performance Profile (Job code 23110) 3

Trainer certification
Strong coaching skills
Data analysis and reporting

Preferred Qualifications
Knowledge of call center business
Call center experience
Six Sigma


Description :  Supervisor, Learning & Development

Learning and Leadership Development Training Supervisor Performance Profile (Job code 23110) 1
Learning and Leadership Development Training Supervisor
Learning and Leadership Development (L&LD) Training Supervisors are responsible for a training teams performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client metrics. L&LD Training Supervisors focus on providing coaching, motivation and support to enhance the engagement and success of their team of training specialists in attaining targets and goals. L&LD Training Supervisors hold their team accountable for meeting all performance indicators/metrics using reporting tools and techniques specific to the training and client. L&LD Training Supervisors oversee and ensure completion of trainings for new hires and all applicable client trainings. They lead their staff in accordance with policies and procedures of TeleTech. Evaluate trainers, curriculum and processes. Recommend and coordinate needed changes based on process analysis. They are responsible for meeting team productivity and quality goals. Communicate with managers and other Team Leads.
Key Performance Objectives
1. Achieve 100% of training completion goals. This includes new hire and all applicable client trainings. Actively implement strategies and initiatives to enable the business to achieve its objectives. Communicate the core strategy and training goals to the team. Establish metrics for success, set clear daily priorities, and drive the team to meet training goals. Understand the key business objectives, timeframes, and requirements associated with each training goal. (Strategic planning, project management, results orientation, business acumen, strategic thinking, enthusiasm)

2. Manage day-to-day operations, processes, and reporting. Provide leadership, engagement, performance management, communication and development of direct reports. Schedule and coordinate new hires trainings and client trainings. Schedule and conduct regular staff meetings. Available for teams questions, issues. Ensure resolution of issues. Responsible for staff attendance, reliability, and schedule adherence. Responsible for reporting on training completion to a client and internal stakeholders. (Teamwork and collaboration, problem solving, accountability, people skills, results orientation, relationship building)

3. Improve the key success metrics associated with training goals. These include:
Associate Performance 30 days post-training
Training Attrition
Training Satisfaction
ERGM

Gather information, analyze data, observe trainings, and lead the effort to consistently improve each training and performance. This includes challenging every aspect of the processes. Measure attrition and absenteeism in new hire and client training classes and analyze the data. Achieve shrinkage goals by analyzing monthly shrinkage data. Make recommendations based on analysis. Recommended changes must be monitored and measured to ensure bottom-line Learning and Leadership Development Training Supervisor Performance Profile (Job code 23110) 2
impact to the process. (Data analysis, time management, problem solving, strategic thinking, achievement motivation)
4. Deliver excellent customer service and communication. Regular communication with the client and/or other organization stakeholders, getting updates on training requirements, time frames, and following up with training team to ensure compliance. Respond to all issues as appropriate. Maintain a positive, respectful and caring attitude. Communicate problems clearly and collaborate with training team and client that issues will be resolved quickly with a minimum of long term impact. Proactively share all issues with managers and other team leads as needed. Take personal responsibility for problems and solutions. (Communication, customer focus, helpful, conflict resolution, take ownership, enthusiasm)

5. Develop, coach, support, and evaluate the team. Responsible for development of training team as well as new hires. Establish realistic training goals and performance objectives. Provide feedback to staff. Hold team accountable for meeting all performance indicators/metrics, using reporting tools and techniques. Coach and provide career development advice to staff. (Coaching, achievement motivation, influence, communication, mentor, judgment, accountability)

6. Ensure team has tools, systems, and support needed to perform trainings. Escalate system level issues to the appropriate systems/IT support/ vendor team. Clearly identify all system-level errors including the scope of problems and relative urgency. Provide clear documentation of problems via e-mail or ticketing system to the appropriate team. Ensure that problems have been addressed. Coordinate and communicate with other departments to ensure the completion of trainings. (Problem solving, system troubleshooting, communication, reporting, attention to detail)



APPLY NOW
Recent Candidates
  • Anthony
  • Fashion Retailer
  • Australia
  • Mohamed
  • Call Center
  • Egypt
  • Margesh
  • Auto Cad
  • India
Virtual Placement Index