Maintains a neat and fully supplied cleaning trolley of relevant stock (linen, supplies, cleaning equipment) at all times.
Places clear signage on bedroom doors when cleaning rooms to inform occupants of cleaning activities.
Cleans occupants’ rooms daily according to operational policies and standards.
Replaces used bed and bath linen as per standard.
Notifies the line manager of any damaged linen or any linen requiring rewashing.
Replenishes room amenities as required.
Reports any defective equipment to the line manager, raising maintenance requests as required.
Tidies all occupant belongings i.e., folding of clothes, pairing of shoes, arranging of toiletries, etc. Any valuables must be left untouched.
Removes dirty food trays and trolleys from bedrooms.
Use wet floor signage when cleaning spillages or washing floors in public areas to advise of potential hazards.
Clean public areas daily according to operational policies and standards.
Operates cleaning machinery and high-level machinery and equipment to carry out cleaning tasks.
Responds to occupant’s needs and requests courteously and efficiently.
Respond and take responsibility for additional services to be provided, such as paddle-court set up, Sports activities, spa requirements, functions, events, games block & and cinema set up and services, etc
Assist in service when required, breakfast, lunch, dinner, brunch
