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Job Description

  • Preparing and serving ice cream and other menu items according to established recipes and standards.
  • Greeting and serving customers in a friendly and efficient manner.
  • Taking orders and accurately entering them into the POS system.
  • Preparing ice cream cones, sundaes, and other menu items according to company recipes and standards.
  • Keeping the ice cream parlor clean and organized at all times.
  • Restocking supplies and ingredients as needed.
  • Maintaining a clean and sanitary work environment, including proper food handling and storage.
  • Handling cash transactions and maintaining a balanced cash drawer.
  • Providing excellent customer service and addressing any customer concerns or complaints.
  • Collaborating with team members to ensure smooth operations and efficient service.
  • Following all company policies and procedures, including health and safety guidelines.
  • Taking customer orders accurately and efficiently.
  • Operating cash registers and handling customer payments.
  • Assisting in inventory management and restocking supplies as needed.
  • Maintaining a clean and organized work area, including food preparation and serving areas.
  • Providing excellent customer service and resolving any customer concerns or complaints.
  • Following all health and safety regulations and guidelines.
  • Collaborating with team members to ensure smooth operation of the ice cream parlor.
  • Upselling and promoting menu items to increase sales and customer satisfaction.