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Responding to customer inquiries and resolving issues in a timely and professional manner.
Handling customer complaints and escalating unresolved issues to the appropriate department.
Keeping accurate records of customer interactions and transactions.
Identifying and implementing process improvements to enhance customer support.
Providing product information and assisting customers with product usage.
Proactively contacting customers to gather feedback and measure satisfaction.
Staying up-to-date with company policies and procedures to ensure accurate and consistent support.

Posted By Fresh to home Trading Sole Proprietorship LLC

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