Scandia Gear the Middle East is looking for an Inside Sales Associate! In this role, you will be responsible for processing incoming orders and price quotes. Do you have a commercial drive and an affinity for the maritime and offshore industries? Are you interested in starting or continuing your career with a multinational? If so, you might be the ideal candidate for our team!
Tasks and responsibilities
As an Inside Sales Associate, you will manage the administration of orders and price quotes, as well as perform inventory checks and order fulfillment. You will maintain consistent contact with customers and resolve their inquiries quickly and professionally.
You will report order discrepancies and collaborate with the Sales and Purchasing departments to address them. Additionally, you will process sales, orders, and shipments with the goal of optimizing Scandia’s supply chain. You will handle customer service administration and resolve issues within 24 hours, with experience in Exact Globe and Exact Synergy being a plus. Ensuring that all orders are complete and delivered on time is essential, achieved through collaboration with relevant departments.
Finally, you will process return merchandise authorizations (RMAs) and customer complaints, ensuring that involved departments are informed and that complaint procedures are followed.
Personal Description
It is important to us that you are a well-presented professional with contagious enthusiasm, flexibility, and patience. You adapt easily to changes and provide support where needed. You are proactive in identifying opportunities and taking initiatives, with a strong focus on punctuality and meeting deadlines. Additionally, you are detail-oriented and reliable, making you a valuable addition to the team.
Experience and Skills We’re Looking For
We’re seeking candidates with a strong background in the maritime and offshore industries, preferably with at least 3 years of experience in a similar role. You should excel in client services, building long-term relationships, and thrive in both interdepartmental and intercultural teamwork.
Key qualities include:
If you’re self-sufficient, deadline-driven, and ready to go the extra mile, we want you on our team.
Our benefits
This is an exciting position at the heart of a dynamic and ambitious organisation. You will have the opportunity to develop yourself and your professional skills. We offer: two (2) calendar days of paid holiday leave calculated pro rata for any period less than one (1) year; annual leave of thirty (30) days; a flight ticket to your home country after one (1) year of employment; reimbursement of your health insurance costs as well as the costs associated with your employment (e.g., visa/residence permit fees).
Of course, there’s much more to share about this role, and we’d love to do so in person! Do you recognize yourself in the profile above? If so, please send your profile to or contact Lisa Imholz by phone at +31 181-745-155.
