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Job Description

Job Title: 365 CRM Solution Architect / Functional Consultant

Location: On-Site (Dubai)

Job Type: Contract 6 months (extendable based on business requirements)

Role Summary:

We’re seeking a Dynamics 365 CRM Solution Architect / Functional Consultant who can engage directly with our customer to gather and analyze requirements, design a tailored solution, and support the implementation process. You’ll collaborate closely with our development team to bring this solution to life.

Key Responsibilities:

- Engage with stakeholders to gather, analyze, and document business requirements

- Design a robust, scalable solution within Dynamics 365 CRM to meet complex customer needs

- Develop and optimize workflows, business processes, and automation using Dynamics 365 CRM tools, including Power Automate

- Collaborate with the development team to ensure accurate implementation of the solution design

- Ensure the solution aligns with industry best practices and meets client expectationsQualifications:

- Proven experience as a Solution Architect or Functional Consultant with Dynamics 365 CRM

- Strong understanding of CRM customization, process automation, and integration capabilities

- Prior experience in retail or service industries is preferred, with an emphasis on customer relationship management

- Excellent communication skills for client interactions and team collaboration

- Strong analytical skills and attention to detail

Send us your resume at Type: Contract

Education:

  • Bachelor's (Preferred)