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  Job Position Job Category Posted On Action
 Customer Service Representative Customer Service/ Call Centre 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-206
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Customer Service Representative

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile*

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded*

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
* Medical and dental
* Tuition reimbursement
* Paid vacation
* 401K
* Discounts at many major retailers and restaurants

Working for TeleTech can be summed up in one word* Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All*

While ultimately it will be your positive attitude and energy that help you succeed, there are a few things you need to get started:
* High School diploma or equivalent
* At least six months of customer service experience
* Call center experience preferred
* Competency using Windows
* Well polished communication and verbal skills
* Ability to multi-task, in a fast paced and vibrant work environment
* Flexibility to work in a 24/7 environment will make you especially attractive to us



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 Customer Service Representative Customer Service/ Call Centre 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-205
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  If this describes you *

* Bilingual and Fluent in Both Languages
* Customer-service oriented
* Outgoing & Kind
* Passionate & Motivated

* then, APPLY TODAY!

Being a TeleTech Bilingual Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer''s needs first.

In this position, you''ll be fielding questions from customers of Fortune 500 brands. You''ll be assigned to an account and have full training on the product or service which you''ll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you''ve been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here''s the important stuff* TeleTech provides our associates with:

* Competitive salary
* Pay differential for bilingual
* Advancement and Career Opportunities

What we''re looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

* High School Diploma or equivalent
* Bilingual proficiency in both written and verbal communications
* Competency using Microsoft Windows
* Exceptional Communication & Verbal skills
* Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge* Because TeleTech is ready for YOU!


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 Other Education / Training / Teaching 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: TRN-1319
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Senior Trainer

The GLD Trainer position holds primary responsibility for global facilitation and effective implementation of TeleTech Leadership Institute (TLI) curricula and initiatives. In addition to corporate initiatives, the GLD Trainer will partner with their manager to coordinate, facilitate & support any Operational Leadership Development initiatives as requested by site or program leadership. This position is also required to support operational development by providing implementation support to GLD initiatives through conducting triad sessions, providing feedback on effective action plans and other activities as prioritized by GLD leadership. The GLD Trainer serves as a liaison between the GLD team and their respective sites by attending site based meetings and communicating to GLD management any relevant site issues and/or concerns.
As this position is the primary facilitator of leadership development curricula, the GLD Trainer is responsible for gathering and providing feedback to support the development and refinement of GLD and site based leadership development programs. The trainer must actively contribute ideas in the planning, execution and continuous improvement of activities/ courses/ policies/ processes.

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 Other Education / Training / Teaching 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: TRN-1318
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Instructional Designer

Our Focus

TeleTech is helping organizations transform the customer experience.

The world has changed. Innovative technologies, social media, high customer expectations, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way.

We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.

What It Means to be an Instructional Designer at TeleTech

The Instructional Designer at TeleTech serves a critical role in the business? understanding the internal and external customer needs and then interpreting and transforming them into training and resources that serve to onboard and up-skill the employees working in that field. This means that the training being delivered has a direct impact on the productivity and the services delivered to our clients worldwide.

The successful employee in this role will conceive, design, and develop training programs and materials utilizing the latest instructional and distribution methods. He or she will build e-Learning, instructor-led or blended solutions to best suit the content and audience. The TeleTech Instructional Designers build upon contemporary methods of adult learning theory, social and mobile learning, and curriculum design to shape e-learning, instructor-led, and blended approach education and guidance. They are accountable for completing deliverables and projects on time. Instructional Designers are expected to understand the big picture of call center performance requirements and design training to meet those needs. They work closely with other Instructional Designers including Lead Instructional Designers (IDs), Project Managers (PMs), Subject Matter Experts (SMEs), Media, Quality Assurance (QA), as well as Training Team and Design and Delivery Managers.

TeleTech?s culture exemplifies an accelerated pace, customer-centric, and collaborative work environment that fosters unlimited opportunities for personal growth and development.

What we?re looking for?

Respect, Passion, Integrity, Communication, Trust. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

1. Strong understanding of Teletech?s business, core values, and goals
2. Strong organizational skills and interpersonal skills in working with a diverse population
3. High customer service orientation
4. Strong attention to detail and desire to follow procedures
5. Knowledge of and practical application of Adult Learning Theory and instructional design principles
6. Excellent written and oral communication skills; strong technical writing skills
7. Ability to manage responsibilities and priorities in a fast-paced and time-critical environment
8. Basic Project Management skills
9. Strong Time Management skills
10. Excellent presentation/facilitation skills
11. Instructional Design experience
12. Excellent computer skills in Microsoft Office and ability to learn technology quickly
13. Demonstrated commitment to a teamwork environment
14. Background in training/teaching and/or adult learning, preferred
15. Knowledge of call center business and/or experience, desired
16. Experience using e-Learning software such as Captivate, preferred
17. Knowledge of Adobe Photoshop, Flash, HTML principles, preferred



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 It Recruiter Human Resources 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: HR-0302
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Technical Recruiter

TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. At TeleTech, technology is the backbone of our business. Behind the scenes of every workstation, service delivery center, client solution, and business innovation is a vast and sophisticated technology infrastructure that makes everything we do not only possible, but positions us as a market leader in delivering highly efficient, sustainable, and successful solutions to our Fortune 1000 clients. To stay at the forefront and leap frog our competition, TeleTech is committed to creating game changing technology that delivers unprecedented value.

Position Summary:

Recruiters recruit quality talent to meet aggressive IT hiring requirements. This may include screening resumes and applications, conducting initial phone screens, administering TeleTech approved tests, scheduling onsite interviews, conducting interviews, making offers, and completing all associated paperwork for each individual hire. Recruiters implement sourcing strategies and actively build relationships within the community to provide new sources of quality candidates. While they function as part of the Talent Acquisition team, they are also responsible for aggressive individual recruiting goals which are monitored daily and weekly. Recruiters must be able to quickly adapt plans and shift directions in order to meet changing client requirements and TeleTech processes. This is a challenging position that is suited for a high-energy individual who must be able to meet aggressive goals and timelines, pay strong attention to details while maintaining a high level of integrity and professionalism.

Job Specifications:
1. 2 - 3 years of solid experience in a full life cycle IT recruiting
2. Previous BPO or call center recruiting experience preferred
3. Must possess a Bachelor's degree in Human Resource Management, Psychology or related degree
4. Experience with Taleo or similar applicant tracking system a plus
5. Demonstrated ability to source, recruit and hire various professional and technical positions such Telecom/Network Engineers, Systems Administration, Project Managers
6. Demonstrated interviewing and advanced sourcing skills
7. Client management experience is an advantage
8. High sense of ownership, customer orientation and adaptive to change
9. Developed organizational skills, goal drive, self-starter and a team player
10. Excellent oral and written communication skills
11. Flexible with work schedules



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 Hr Generalist Human Resources 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: HR-0301
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  Basic Qualifications

1. Motivate a team to achieve aggressive goals under tight deadlines
2. Strong knowledge and experience with Excel and PowerPoint
3. Ability to influence others by example, coaching, and mentoring
4. Strong e-mail and oral communication skills
5. High level of integrity and judgment
6. Ability to manage multiple on-going projects in various geographies, working across time zones

Job Specifications:

1. 5 to 7 years of progressive human capital/ human resources experience
2. Self motivated, Get Stuff Done attitude
3. Effective management skills and dynamic communication skill
4. Demonstrated ability to build strong partnerships with stakeholders within the business
5. Specific Knowledge, Skills and Experience in employee mobility programs including Green Card administration
6. Specialized experience in the areas of talent management/development, employee relations, employee engagement, & performance management


Description :  Senior Human Resources & Global Mobility Generalist

Attract, develop & engage a world-class workforce

Our Focus


TeleTech is helping organizations transform the customer experience.

The world has changed. Disruptive technologies, social media, demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way.

We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.

How the Senior HR/Mobility Generalist Fits into this Focus

Senior Generalist responsibilities include 50% HR support for a defined audience of internal business customers and 50% mobility support for customers across the enterprise. The Senior Generalist leads and coordinates the integration of human resource plans and strategies with business strategy and organizational planning efforts for corporate headquarters in Englewood, CO. This includes delivering a high level of customer service to employees and managers while proactively identifying HR solutions that will enhance bottom line results. This resource will also serve as the primary point of contact for managing TeleTech?s global mobility program. This individual will acts as the professional responsible for ensuring effective administration of all human resources functions including employee relations, performance management, & retention management.

Duties and Responsibilities:

? Administer global mobility program across the enterprise. Lead relocation for new and existing employees as well as expatriate process management. Understand all challenges faced by immigration to both the United States and current countries where TeleTech has an active presence. Work in partnership with payroll and tax departments to ensure compliance with expatriate tax liabilities.

? Vet and manage new/existing vendor relationships relative to mobility and immigration. Proactively seek ways to manage costs and deliver excellent support for migrants. Serve as subject matter expert for matters related to US immigration compliance, accountable for USCIS and DOL audits related to employment of foreign nationals. Advise internal clients of impact of hiring foreign nationals and work closely with Talent Acquisition and Human Capital partners to support in immigration issues. Point of escalation for all matters regarding immigration to all countries including the Philippines. Ensure registration of company entities in international locations annually. (Data analysis, problem solving, results orientation, customer service, high volume data)

? Understand all key business initiatives and goals in the business unit(s) you support. This includes growth strategies, additions of new clientscountries to support, and any other substantive changes in the business model or organizational structures. The Senior HR Generalist actively implements strategies and initiatives to enable the business to achieve its objectives. This resource will meet with internal business customers regularly to identify HR-related challenges and assist HR Leadership to develop and implement strategies to respond to these challenges. (Business acumen, knowledge of HR strategies and issues, strategic thinking, vision)

? Deliver solutions to challenges affecting the success of the business. In conjunction with TTEC leadership, the Senior HR Generalist develops plans to support each strategic initiative. Such initiatives will vary by business unit based on strategic goals. Focus areas may include change management, turnover reduction, improved employee relations, management development, process reengineering, compensation restructuring, employee transition plans, or any other Talent support necessary to meet business goals. Plans must be flexible to adapt to TeleTech?s dynamic environment. The Senior HR Generalist acts as a productive member of the HR delivery team to execute deliverables in a professional and timely manner. They help HR leadership solidify buy-in from key stakeholders on each initiative and enlist support to fund and implement talent strategy and agenda (Strategic planning, budgeting, persuasion and influence, partnership, project management, collaboration)

? Develop a ?Trusted Advisor? relationship with key leaders at multiple levels within each supported business unit. Senior HR Generalists prove their value by anticipating the peple issues associated with business decisions and developing solutions in partnership with leaders. They resolve problems quickly, providing counsel and advice to help business leaders navigate potential challenges. This role includes coaching and influencing team leaders to make wise decisions that are compatible with sound human capital and business practices. Senior HR Generalists offer clear and objective alternatives and work with the team to help implement solutions. (High integrity, persuasion, credibility)

? Provide regular reporting and updates to their client leadership team on status and progress of all talent initiatives. Create and communicate regularly and ad hoc update reports on the status of each initiative and all human capital and mobility issues. Identify and communicate any potential problems or challenges as they surface. Respond to requests for information and updates from the leadership team in a timely manner. Maintain a high level of customer service to all stakeholders and fully integrate the Human Resources team. Communicate changes in priorities and direction to the HR team as received from business leadership teams. (E-mail, positive and timely communication, directness, flexibility)

? Create a friendly, welcoming environment for employees when approaching Human Capital with questions, ideas, or concerns. Senior HR Generalists are champions for corporate culture and ensure that TeleTech?s values cascade through all initiatives and programs. Set goals and metrics with the team around customer service. Monitor progress towards goals. Train the team to deliver high quality customer service. Give honest and direct feedback based on sound knowledge and judgment. (Openness, honesty, trust, keeping confidential information private)

? Ensure compliance with all international and regional human resource laws and regulations. This includes, but is not limited to, harassment, hostile work environment, labor laws, severance and any other adverse impact laws. The Senior HR/Mobility Generalist is expected to work closely with HC partners in various countries to understand the labor laws that impact the mobilization of employees. Proactively coach and educate business customers and employees to legally resolve conflicts and administer required programs. Train business constituents to understand TeleTech?s obligations and corporate policies with respect to working with employees so they can become confident leaders. (Specific knowledge of international laws and regulations, judgment, coaching and training, accountability)


? Maximize human capital service to constituents. Deliver outstanding employee relations/benefits customer service. Treat all employees as customers. Deal with serious problems before they escalate to a formal legal process. Employ risk mitigation strategies as regards to international immigration and cross-border employment. In partnership with TeleTech?s legal counsel, personally manage the legal process including preparing documentation, conducting interviews, and preparing for meetings with courts and attorneys. (Legal documentation, fairness, attention to detail, customer service)



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 Customer Service Representative Customer Service/ Call Centre 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-205
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Customer Service and Sales Representative

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A high school diploma or GED
2. 6 months of customer service or sales experience
3. Authorized to work in the Unites States
4. A desire to help people prepare for their future health needs



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 Systems Engineer Tech Contract / Information Technology 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0753
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self-service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

As a Monitoring Systems Senior Escalation Engineer you will help drive, deliver and support our premier solutions and service offerings around complex, enterprise-level hardware and software platforms.

You will be responsible for the staging and the operation of the our monitoring platform operations model within a hosted center and customer premised hardware/software solution platform. Your duties will include the following:

1. Documentation of the configured design for internal and external clients
2. Installation builds and customization
3. Debugging problematic software
4. Own software issues with vendor and support management
5. Assist in creation of toolsets based on customer need
6. Architect solutions for various internal projects
7. Server Staging
8. Daily operations of entire server environment
9. Hardware maintenance

Key skill requirements:
1. 2-3 years of demonstrated experience in Network/Storage/System Administration, including; Experience with installation, service and administration of a medium to large multi-server environments at the enterprise level
2. Minimum 2-3 years supporting and administering network devices and systems including: routers, firewalls, switches, storage arrays, server domains and virtualization technologies. Experience with SNMP monitoring applications: (SolarWinds or ScienceLogic)
3. Knowledge of common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email Servers, and Database Systems Administration
4. Detailed knowledge and demonstrated experience with Windows Server 2003/2008 logging and reporting concept
5. Demonstrated experience with the Microsoft Windows platform (XP, Vista, Win7, Windows Server (2000 - 2012 etc.)
6. Advanced troubleshooting experience across heterogeneous environments
7. Solid understanding of networking protocols TCP/IP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc.
8. Strong internal and external customer service skills
9. Strong troubleshooting skills
10. Strong documentation skills
Exceptional candidates will have one or many of the following development skills:

1. Java, C#/VB.NET, Python, Javascript, or PHP scripting
2. Mysql/Mssql (view, trigger, stored procedure, index, schema design and optimization)
3. Frameworks preference: 1) Spring 2) Hibernate 3) Ant/Maven Build


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 Network Analyst Tech Contract / Information Technology 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0752
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Cisco Network Architect- Remote- Nationwide

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

We are currently undergoing a nationwide search for an experienced Cisco Network and Unified Communications Architect, located anywhere in the US, to provide design, architecture, implementation and delivery support of our Cisco UCCE Contact Center services and solutions. This an excellent career opportunity for individuals with prior voice and data architecture and engineering experience who want to develop and grow their career in Cisco Contact Center solutions in a consulting, client facing environment .

Role/Responsibilities:
1. Key player in the design and implementation of full-life cycle Cisco networks, Unified Communications and contact center project integrations including call center workflow
2. Perform analysis and diagnosis of complex voice and data network issues
3. Work and collaborate with project teams consisting of eLoyalty Professional Services staff, client resources, contract resources and 3rdparty vendors.
4. Provide technical thought leadership while interacting closely with the client.
5. Provide consistent and frequent project status updates and project issues to assigned eLoyalty Project Manager
6. Excellent documentation, presentation, and problem solving skills
7. Provide mentoring and support to junior staff members

Skills/Experience:
a. 5+ Years designing, architecting, and administering Cisco LAN/WAN/Data Center infrastructure including network routers, switches, QOS, and Bandwidth modeling.
b. 3+ years network architect experience in a VoIP environment
c. 3+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder.
d. Design and Architecture knowledge of Unified Computing Systems (UCS) B and C Series (UC on UCS)
e. SIP and H.323 voice protocol configuration experience is a must
f. SIP - Session Border Controllers (CUBE, ACME Packet) and Cisco Unified SIP Proxy (CUSP)
g. Strong experience configuring and troubleshooting Voice Gateways/Gatekeepers
h. Demonstrated ability to lead, mentor and manage technical project teams
i. Excellent documentation, presentation, and problem solving skills
j. Excellent communication skills and client-facing skills
k. Prior project lead experience or team leadership skills required
l. Excellent communication skills and client-facing skills
m. Ability to travel between 15% to 50% and work on client?s site throughout the country. Ability to telecommute/work remotely from home during various phases of the project lifecycle.

2. Desired Experience
a. Multi-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE)
b. Experience with Unified Customer Voice Portal (CVP) and VXML Gateways
c. Experience with Unified Contact Center Express (UCCX)
d. Immersive Telepresence, VCS and Collaboration Endpoints.
e. Call Center or Contact Center knowledge or consulting experience
f. Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center
g. Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus

We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client delivery, support and satisfaction.




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 Insurance Sales Agent Customer Service/ Call Centre 6/30/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-204
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Licensed Healthcare Insurance Sales Agent

TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs



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