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Financial Analyst

Attract, develop & engage a world-class workforce

For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.

Our capabilities include:

Design: Customer Strategy Services
Enable: Customer Technology Services
Manage: Customer Management Services
Grow: Customer Growth Services

Essential Duties & Responsibilities

Manage $60-$80M budget for various Enterprise Services functions across multiple segments.
Effectively communicate monthly financial performance and key business drivers to senior management.
Work closely with assigned business partners to prepare quarterly forecasts and an annual budget.
Design and lead projects to enhance the reporting and financial transparency of the supported business units/segments.
Support recurring and ad-hoc global reporting and analytics as needed.
Continuously work to streamline and automate processes.
Ensure forecast and budget processes run smoothly and meet business requirements and deadlines.
Continuously assess where there are opportunities for improvement and risk mitigation.

What were looking for

An individual that will lead every day, live life passionately, seek first to understand and always do the right thing.while not being afraid to reach for the amazing!

Possesses excellent interpersonal communications and confidentiality skills.
Experience developing and maintaining relationships and ability to interact with all levels of the organization.
Impeccable integrity and trustworthiness and thrive in a dynamic and changing environment.
Absolute commitment to client service and customer satisfaction.
Strong sense of personal ownership and responsibility in accomplishing the organizations goals.
Ability to thrive under pressure and in challenging situations.
Innate organization and attention to detail abilities with a solid analytical base.
Ability to proactively manage deadlines and goals.
Business acumen and influencing skills are essential for success when working in a matrix environment.
1-3 years experience in a financial analysis role.
1-3 years experience with corporate budgets & in depth forecasting/planning.
1-3 years experience with Advanced Excel.
Hyperion experience required; must have strong background and knowledge of the tool.
BS in Finance, Accounting, Economics or related degree is required.


  • Position Financial Analyst
  • Job Category Accounting / Finance
  • Location USA
  • Education Bachelors Degree
  • Experience 1 - 5 Years
  • Reference Number ACC-0537
  • Updated on Friday, May 17, 2019

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