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logo_11786.gif INTERNATIONAL SERVICE CHECK
UNITED ARAB EMIRATES
Human Resources
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  Job Position Job Category Posted On Action
 Project Manager Hospitality / Travel 5/18/2019 [ APPLY NOW ]
logo_11786.gif INTERNATIONAL SERVICE CHECK
United Arab Emirates
REF NO: HS-1153
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. High school or University degree.
2. Preferably Male candidates.
3. Living in Dubai. Must be able to work in UAE without visa sponsor.
4. Must be able to work full time.
5. Fluent in English and Arabic (mandatory), third language advantageous.
6. Experience in Service Industry (Hotels, Restaurants, etc.).
7. Passion for Exceptional Customer Service.
8. Keen on helping World-famous brands with in depths insight.
9. Excellent computer skills (MS office, access).
10. Excellent language skills, both oral and written.
11. Management skills.
12. Knowledge and ability to lead, think creatively and to motivate others.
13. Organizational and problem solving skills.
14. Understanding and ability to interact effectively with upper levels of management.
15. Ability to handle stress and work under pressure delivering accurate information.
16. Analytical mind and quick thinker. A natural-born problem-solver.
17. Knowledge and understanding of company work processes via a Basic Training Course.
18. Ability to travel into different Middle East countries (including Saudi Arabia) if needed (no visa restrictions due to nationality etc)

Responsibilities :  1. Country Operations Managers and Senior Project Managers main support on companys internal processes.
2. Main operational target is to ensure that all mystery shopping visits and reports carried out by the Service Checkers are delivered to the customers in a timely fashion.
3. Supervising all steps in the operational process:
- Using the internal company software to setup projects
- Monitoring and supervising the correct performance of all activities (mystery shopping Visits allocation; Service Checkers performance; proofreading of reports; ensuring that all deadlines are met).
4. Informing and reporting to the Senior Project Manager and the Country Operations Manager.


Description :  
You MUST be able to speak Arabic, able to travel to Saudi Arabia and work in UAE without visa sponsor. We DO NOT offer visa sponsorship. DO NOT apply if you cannot meet these 3 basic requirements. No exceptions.

To perform these tasks efficiently, a Junior Project Manager has to be able to work in a team. He has to be able to act independently and flexibly, but also be able to accept supervision and feedback of others. He must be responsible, able to work under pressure, willing to learn, open to new processes, be self-disciplined and be able to work in an autonomous way.

Candidates must be willing and able to work from home and work freelance. In order to be able to check urgent emails from home, the Junior Project Manager needs to have a very stable DSL or cable internet connection (1Mb upload/download connection as minimum requirement), a laptop with at least 2 GB RAM. If using a PC, preferably Windows 7 or newer versions. Microsoft Office essential. Working with tablet is not possible

Several of our clients are important western food & beverage companies, thus some projects involve alcoholic beverages. Our candidates should be able to work within these means.


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