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 Desktop Support Tech Contract / Information Technology 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0720
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Desktop Technician


Attract, develop & engage a world-class workforce

For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.

Our capabilities include:

Design: Customer Strategy Services
Enable: Customer Technology Services
Manage: Customer Management Services
Grow: Customer Growth Services

Position Summary

Under direct supervision, the Desktop Technician is responsible maintaining the local area network infrastructure with primary focus on desktop workstation deployment, moves, adds, changes, software distribution, support and general troubleshooting.

Duties & Responsibilities:

Deploys computer workstations or notebooks, completes moves and setup of computer peripherals. Plans, schedules, and executes such deployments of computer systems.
Maintains, analyzes, troubleshoots, upgrades, replaces and repairs computer systems hardware and computer peripherals.
Employee must be able to implement commonly-used concepts, practices, and procedures within this field. They will rely on instructions and pre-established guidelines to perform most functions of the job.
Ensures that workstations are properly configured with appropriate hardware and software. Configure printers correctly for local or network operation.
Distributes authorized software on computer systems and troubleshoot issues with software applications.
Uses an internal Ticket system for claiming and updating user's computer requests. Tracks hours worked on tickets or projects via an internal billing system.
Employee will provide training and technical assistance to users as needed.
Personal development of education or career growth to keep up with IT Technology is highly encouraged.
Produce required documentation of processes and configurations.
Participate in discovery, planning and implementation of software and hardware.
Performs other related duties within a timely manner as assigned.

Job Specifications:

Relevant two year associate or technical degree in CIS or an equivalent combination of education and experience
Must to able to install, configure and troubleshot the following operating systems Windows XP, Windows 7 and Windows 8
IT support knowledge is required.
PC hardware, MAC and Microsoft software applications knowledge required.
Must be able to work in a fast paced environment that is consistently evolving.
High attention to detail in planning, reporting and execution of assigned work
Must be able to lift up to 75 lbs and move it over 10 ft. on regular basis and do cable management.
Must be able to work flexible hours & participate in an on call rotation
Work additional hours as required


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 Desktop Support Tech Contract / Information Technology 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0721
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Desktop Support - Temp


Attract, develop & engage a world-class workforce

Position Summary

TeleTech is looking to hire dynamic individuals to temp with the IT support team here in our corporate office located in Englewood, CO. This opportunity is a great position for an individual who is interested in the technical field and desires to learn more about local area network infrastructure with primary focus on desktop workstation deployment, moves, adds, changes, software distribution, support and general troubleshooting.

Our IT Support Technician Duties & Responsibilities will include:

Aids in the deployment of computer workstations or notebooks, completes moves and setup of computer peripherals.
Partners with Desktop managers to plan, schedule, and execute such deployments of computer systems.
Work to image computer systems in a timely manner.
Help unload pallets with PC or monitors and move to another location for cleanup and configuration.
Basic software installs and troubleshooting
Ship PCs and systems to new employees.
Trouble tickets and work orders as assigned.
Performs other related duties within a timely manner as assigned.

Job Specifications:

Pursuing minimum of a 2 year associate or technical degree in CIS or an equivalent combination of education required
Must to able to install, configure and troubleshot the following operating systems Windows 2007 and Windows XP or be willing to learn.
PC hardware and Microsoft software applications knowledge required.
Must be able to work in a fast paced environment that is consistently evolving.
High attention to detail in planning, reporting and execution of assigned work

ABOUT TELETECH

For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.

Our capabilities include:

Consulting: Using proprietary methodologies, we help you understand the economic value of an exceptional customer experience and build the roadmap to deliver it.
Technology: Technology has the power to give your customers what they want. A seamless experience. We provide the tools and best practices to deliver it anytime, anywhere and on any device.
Care Services: Every time a customer interacts with your company it is an opportunity to build long-term value and enhance your brand. We bring the people, processes and technology together to make sure you do.
Growth Services: Engagement is the path to revenue growth. We guide the way with analytics, technology and sales acumen.


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 Sales Representative Sales 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
New Zealand
REF NO: SL-1529
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Outbound Sales Representative

TeleTech is hiring for Outbound Sales Representatives to join our high achieving team representing a major media company.

General Summary:

Under limited supervision, Outbound Sales Representatives will call provided new leads, with an objective to increase overall sales revenue for our client, a large media company.
These activities include the following in relation to publications and on-line products: Outbound sales of product subscription; classified advertisements and features e.g. automotive and real estate; personal advertisements and notices and telephony account management activities.
Customer base can include but is not limited to SMB (Small to Medium Business) and Consumers. Outbound sales personnel will document all contacts with existing customers and new leads.


Essential Duties and Responsibilities:
Will use the provided database to call new leads along with existing customers for the purpose of developing a buying relationship. All Outbound Sales Representatives will be evaluated on their ability to meet sales quotas and revenue targets, prospecting and developing accounts/campaigns and growing strategic relationships. Outbound Sales Representatives will be tasked with increasing revenue within their assigned role.
All contacts with existing and potential clients must be documented for the purpose of profiling customers and evaluating the database. Data entry into client systems will also be necessary to compile quotes, for the client to fulfill orders/sales, and into the related reporting tools.
Process sales request that meet the requirements set by our client.
Job performance will be measured through a variety of related sales metrics. The quality and method of work must be completed in accordance with the companys core values.
Other related duties as assigned.

Job Specifications:
High School Diploma or equivalent
12 months + proven sales experience, preferably in a B2B environment;
Exemplary communication skills, both written and verbal;
Excellent computer skills;
Self starter with an ability to meet deadlines in a demanding environment;
Superior listening and customer service skills;
Basic understanding of advertising and media sales preferred.

What we offer:

- Competitive salary + bonuses;
- On site subsidised car parking;
- Brand new facilities in Mt Eden with state of the art technology;
- Fun work environment;
- Extensive 4 week training program as part of induction
- Career advancement opportunities, plus more!




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 Sales Consultant Sales 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
New Zealand
REF NO: SL-1530
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

6 months + sales experience
Closing sales experience preferred
Strong negotiation skills
Outstanding telephone and customer service etiquette skills
Exceptional written and verbal communication skills
Ability and desire to excel in a fast-paced, call center environment.


Description :  Telco Sales Consultant

You love to build value for your clients and are personally driven to succeed. Join our team of motivated Outbound Sales Representatives.

If are ready to demonstrate

Proven sales ability
Negotiation skills
Customer-service orientation
Outgoing nature
Passion and motivation

then, APPLY TODAY!

Being a TeleTech Outbound Sales Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy and being rewarded for personal success. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you will achieve assigned revenue quotas and provide professional customer service for outbound sales calls from commercial, public sector, or consumer customers. Excellent sales, product and systems training are provided with ongoing sales coaching. As a result, you will be positioned to maintain strong knowledge of products and brands, Achieve revenue quotas, and recommend, negotiate, quote and close sales.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. It's people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive salary + bonuses
Advancement and Career Opportunities
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement planning
Paid Vacation Time
Discounts at many major retailers & restaurants



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 Engineer Education / Training / Teaching 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: TRN-1306
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What were looking for

Respect, Passion, Integrity, Communication, Trust. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

Strong understanding of Teletechs business, core values, and goals
Strong organizational skills and interpersonal skills in working with a diverse population
High customer service orientation
Strong attention to detail and desire to follow procedures
Knowledge of and practical application of Adult Learning Theory and instructional design principles
Excellent written and oral communication skills; strong technical writing skills
Ability to manage responsibilities and priorities in a fast-paced and time-critical environment
Basic Project Management skills
Strong Time Management skills
Excellent presentation/facilitation skills
Instructional Design experience
Excellent computer skills in Microsoft Office and ability to learn technology quickly
Demonstrated commitment to a teamwork environment
Background in training/teaching and/or adult learning, preferred
Knowledge of call center business and/or experience, desired
Experience using e-Learning software such as Captivate, preferred
Knowledge of Adobe Photoshop, Flash, HTML principles, preferred


Description :  Instructional Designer

TeleTech is helping organizations transform the customer experience.

The world has changed. Innovative technologies, social media, high customer expectations, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way.

We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.

What It Means to be an Instructional Designer at TeleTech

The Instructional Designer at TeleTech serves a critical role in the business understanding the internal and external customer needs and then interpreting and transforming them into training and resources that serve to onboard and up-skill the employees working in that field. This means that the training being delivered has a direct impact on the productivity and the services delivered to our clients worldwide.

The successful employee in this role will conceive, design, and develop training programs and materials utilizing the latest instructional and distribution methods. He or she will build e-Learning, instructor-led or blended solutions to best suit the content and audience. The TeleTech Instructional Designers build upon contemporary methods of adult learning theory, social and mobile learning, and curriculum design to shape e-learning, instructor-led, and blended approach education and guidance. They are accountable for completing deliverables and projects on time. Instructional Designers are expected to understand the big picture of call center performance requirements and design training to meet those needs. They work closely with other Instructional Designers including Lead Instructional Designers (IDs), Project Managers (PMs), Subject Matter Experts (SMEs), Media, Quality Assurance (QA), as well as Training Team and Design and Delivery Managers.



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 Helpdesk Tech Contract / Information Technology 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: TC-0722
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Helpdesk - Service Desk Associate Technician

Under general direction, responsible for taking leadership of all facets of the maintenance and support of multiple projects or special technology functions vital to the overall Technology department mission under the guidance of the Site Technology Support - Senior. Lead role in timely completion of work requests, trouble tickets and other technology focus tasks, as required. Provides technical end-user support including, but not limited to internal desktop systems; workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research.

QUALIFICATIONS:
Associate or Bachelor's Degree in Computer Science, Microsoft Certified Systems Engineer (MCSE), or any related course.
Demonstrated knowledge of the Windows operating systems and troubleshooting networking support. Required experience at least 1-3 years.
Experience in a call center or technology environment and a networked client server environment. Required experience at least 1-3 years.
Excellent customer service skills.


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 Sales Representative Sales 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: SL-1531
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Inbound Sales Representative

We are Revana, a leader in outsourced sales and marketing solutions serving some of the worlds most prestigious brand names.

We are looking for aggressive - people to people- sales professionals to join our team. Successful candidates must be able to thrive in an environment that is fast paced, competitive, and constantly changing. You must be an individual who is driven by obtaining personal goals and a strong desire to be the best in your territory. Are you a motivated, entrepreneurial professional -- a problem solver who is ready to make an impact and ready for a job where you can have some fun too.

As an Inbound Sales Representative, you will receive leads and support customers of our client companies in many industries, such as telecommunications, media, retail, credit and financial services, and technology.

What were looking for:

At Revana we value many attributes, including some of the key components of success - Motivation, Professionalism, Passion and Integrity.

Of course, there are some other requirements too. These include:

Six months sales experience required; retail sales acceptable
Call center experience preferred
Outstanding telephone and customer service etiquette
Exceptional written and verbal communication skills
High school or equivalent required; college degree a plus
Ability to navigate through several web applications simultaneously
Competency using Microsoft Windows

Becoming a Member of the Revana Team means:

Helping our Fortune 500 clients build their businesses
Nurturing existing business
Introducing customers to the best technology products and services provided by DIRECTV
Building long-term customer relationships

What we offer:

Earn an average of $11.25 up to $15/hour*
A VEN account that includes premium programming television for all employees
Advancement and Career Opportunities (we pride ourselves on promoting from within whenever possible)
Award-winning Recognition and Incentive Program
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement Planning
Paid Time Off
Ongoing Training and Development
Discounts at many major retailers & restaurants

*Including base wage, commissions and performance incentives

ABOUT US

As a leader in outsourced sales and marketing solutions, Revana serves some of the worlds most prestigious brand names. Revanas global team has a reputation for service excellence. Revana has the industrys most sophisticated marketing automation platform and sales analytics engines. These turbo-charged technologies empower our customer service, sales, and technology employees to deliver the ultimate customer experience at every touch point across the customer life cycle.
Being a Revana Business Sales Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. Revana is looking for people who LOVE making sales and business growth happen. We are a company filled with high energy people with a willingness to put the client's needs first.



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 Customer Service Representative Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-184
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Customer Service Representative

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive salary + bonuses
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings
Employee Rewards and discounts

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
Customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!



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 Customer Service Representative Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-185
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Inbound Customer Service Representative

This position will require you to work in Greeley, CO

TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Associates.


If this describes you
Customer-service oriented
Outgoing & Kind
Passionate & Motivated
then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:



New base pay starting at: $10.00/hr
Do great work?
Top performers receive a monthly performance bonus and earn even more on a regular basis

Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings
Employee Rewards and Discounts


What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
Customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.



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 Customer Service Representative Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-186
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  TeleTech, the global leader in business process outsourcing (BPO) with over 30-year history of recruiting great people like you, is here to offer a career in the customer service industry. We are currently hiring Customer Service Representatives for our Morgantown, WV location.

Being a TeleTech Customer Service Representative will place you in an exciting fast-paced career, where you can go as far as your ambitions can take you. As a customer advocate, you will get to hear the satisfaction from your customer after you've been able to help them get the most out of the products or services.

Here at TeleTech, we provide our associates with:
$12.25/hour plus performance-based bonuses
Career advancement opportunities
Health insurance
Tuition reimbursement
Retirement savings
Paid training
So join our team of upbeat professionals and enthusiastic Customer Service Representatives, who support some of the most successful organizations on the planet! Our team includes more than 40,000 employees in over 18 countries worldwide, handling approximately 3.5 million customer transactions daily. It is people just like YOU that make TeleTech a great place to work.

In this position, you will
Answer queries on products and services from customers of Fortune 500 brands
Assist customers with how-tos
Address and resolve customer concerns to achieve first contact resolution
Provide excellent customer service
Do you have the following?
A high school diploma or GED
Competency in using MS Windows
Exceptional communication skills
Ability to adapt and excel in a fast-paced work environment
6 months of customer service experience (preferred)
If you do, it is YOU TeleTech is looking for!


APPLY NOW

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