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TANZANIA
Human Resources
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  Job Position Job Category Posted On Action
 Operations Manager Retail 7/15/2019 [ APPLY NOW ]
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Tanzania
REF NO: RTL-0393
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  
1. Advanced Knowledge of retail processes and retail industry.
2. Advanced Knowledge of Merchandising, Stock Management and Inventory processes.
3. Leadership skills.
4. Result orientation.
5. Teamwork & collaboration.
6. Communication skills.
7. Analytical skills.
8. Planning and organising skills.
9. Customer service orientation.
10. Coaching and mentoring skills.


Responsibilities :  The job holder will be responsible for planning and driving concept's retail operations so as to ensure maximum sales, maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth. The job holder will also be responsible for maintaining the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/her area in the store in all aspects. The job holder is also responsible for sponsoring and coaching the team and driving continuous improvements.



Description :  
Prepare and participate in the preparation of sales budgets

1. Maximize sales and profitability of the concept.
2. Inventory Management & Stock Distribution.

Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken

Business Management & Development

1. Strategize and seek opportunity for concept expansion in the territory.
2. Manage roll-out of new projects and time bound implementation of projects.

Operational Standards and Management

1. Prepare Territory operating plan (new store, seasonal and store) and ensure effective implementation.
2. Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally.

People Management

1. Manage and support in team recruitment.
2. Monitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.
3. Set KRA's for direct reports and conduct performance appraisal.
4. Oversee staff deployment and drive motivation levels of the direct reportees.



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