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UNITED KINGDOM
Human Resources
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  Job Position Job Category Posted On Action
 Operations Assistant Marketing / Internet 6/25/2019 [ APPLY NOW ]
logo_22419.gif VIAGOGO
United Arab Emirates
REF NO: MI-4321
 
Education :  Bachelors Degree
Experience :  Not Required

Skills :  ? Strong work ethic with a "get it done" attitude; very motivated and pro-active
? Uncompromising attention to detail
? Organized with ability to multi-task
? Comfortable with working in a customer facing role; motivated by providing exceptional service
? Demonstrate a strong track record of problem solving
? Thrive when under pressure and busy
? Proven capability of responding readily and flexibly in a fast changing environment
? Excellent written and verbal communication skills
? Languages: Fluent in English; conversational in Arabic is a plus
Responsibilities :  The Last Minute Sales (?LMS?) representative will be responsible for executing operations and customer service support relating LMS sales in the UAE ? these are sales that occur too close to the event for the seller to ship the tickets to the buyer on time and are collected by customers at a collection point on event day instead.

You will be responsible for setting up the collection point, receiving and distributing tickets, troubleshooting operational issues, and acting as a customer point of contact for both buyers and sellers. The successful candidate will need a bias for action and detail, with proven operational and customer service skills in a high-pressure environment.

Description :  ? Operations Execution ? Execute LMS operations by setting up the collection point infrastructure and receiving, packing and distributing tickets
? Customer Service Support ? Provide in person and online customer support to both buyers and sellers
? Troubleshooting ? Problem solve issues that arise with LMS sales and operating collection points

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