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logo_54593.png EMIRATE AIRLINES
UNITED ARAB EMIRATES
Human Resources
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  Job Position Job Category Posted On Action
 Assistant To Publisher Publishing 8/9/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: AP-846455
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Active role in page layout and design- Be a self starter and able to manage heavy workload unsupervised with strict adherence to editorial deadlinesRequirementsThe candidate must have a strong editorial back ground, & good organisation skills, whilst being a confident self motivator who can work as part of a very busy & skilled production team. The company is growing at a rapid pace & we are looking for candidates that can keep up with our pace! experienceRequirements:1 - 10 Years employmentType:Company Job educationRequirements:Not Mentioned qualifications:Not Mentioned responsibilities:Editorial Assistant

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 Client Service Executive Customer Service/ Call Centre 8/9/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CS-484654
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations.

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 Customer Service Officer Customer Service/ Call Centre 8/9/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: S-4846544
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies

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 Client Service Executive Hospitality / Travel 8/8/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CCS-84644
 
Education :  Higher Secondary
Experience :  1 - 5 Years
Responsibilities :  Maintain a commitment to talent retention and staff maturation.
Play a key role in helping to improve account / tool specific skillsets across various customer support teams.
Capability to manage / oversee multiple project efforts simultaneously.

Description :  Serve as Single Point of Contact between client, business units, service delivery and operations.
Drive collaboration between BU’s to improve the client experience and provide growth opportunities for our associates.
Provide strategic leadership and direction in service management supporting business units, growth and transformation activities.
Simplify client interactions with a single point of contact into operations/Bus.
Focus on Operations and CSI improvements and improving the client experience with positive results for the client, and the Business Units.
Expertly manage Service Delivery and Client escalations.
Interface with client regarding Change Management and Onboarding discussions.


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 Business Development Associate Sales 8/8/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: BD-9765432
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Business Development Team acquires the content and negotiates the deals our members love. By studying market research, following industry trends and learning the needs of our members, they develop strategic sales plans, build relationships and ultimately deliver outstanding deals to our members.

Responsibilities include but not limited to:

Generate leads for deals which will meet standards and delight members
Build and foster relationships with potential clients to introduce Travelzoo advertising solutions
Campaign on behalf of members worldwide to source the very best deals
Meet or exceed monthly and quarterly revenue goals, through account development and new business
salary 10000 AED per month

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 Financial Analyst Accounting / Finance 8/8/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: FA-9765443
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  To provide dedicated financial support to a department by ensuring that all income, expenses, commitments are effectively managed and controlled through accurate financials. Provide business intelligence and insight from analytics, trace and track of business performance covering cost, expenditure, currency, commitment, cash, inventory, margin, market share, and competition. Enhance performance monitoring through active engagement and partnering with the business using domain specific deep dive reports, identify key issues, risks, KPI trends, exceptions to the management highlighting granular understanding of the key drivers that impact all aspects of the financials. Provide financial decision analysis recommendations to the business using appropriate models that fits the business domain.



JOB ACCOUNTABILITIES
- Provide front line advice to complete medium term pan and annual budget submission to Cost Centre holders. Responsible for timely completion of budget consolidation at a division level, demonstrating productivity improvements year on year. Provide back up evidence to Finance Manager with detailed analysis, in order to appropriately challenge budget assumptions. Ensure that the budget focuses on KPIs for each part of the business and is aligned to the long term plan.

- Understand the cause and effect by business domain impacting cash – both inflows and outflows from operations, from planned investments/capex initiatives and from financing activities. Develop appropriate cash flow models to be produced monthly with ability to flex for frequent changes introduced – both tactical and strategic covering period ranging from annual to three year rolling basis with sensitivities built in.

- Provide continuous hands-on guidance to business managers in terms of financial awareness by educating on Governance such as Authority manual, Capex v/s Opex, Cash view v/s Profit/Loss view, business domain specific financial system and procedures, best practices, specific to business domain cost and revenue drivers, building business cases with businesses developing understanding of financial terminologies such as Net Present Value (NPV), and Return On Investments (ROI) etc.


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 Other Hospitality / Travel 8/8/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CC-846444
 
Education :  Higher Secondary
Experience :  Not Required

Description :  1+ year of hospitality/customer service experience (desirable)
- Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures
- Educated to at least high school level
- Fluency in written and spoken English (additional languages are desirable)
- At least 21 years old at the time of joining
- Minimum arm reach of 212 cms (on tip toes) and minimum height of 160 cms, which will enable you to reach emergency equipment on all aircraft types
- Medically fit to meet cabin crew requirements with a healthy Body Mass Index (BMI)
- As Emirates cabin crew, you will be based in Dubai and will need to meet the UAE's employment visa requirements

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 Customer Service Manager Customer Service/ Call Centre 8/6/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CSM-8465
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Managing Customer Service Team by providing effective and efficient services to all internal and external customers in Middle East and Africa; implementing and improving the organization policies; delivering best customer service by complying with international logistics rules and regulations in shipping processes. Duties and Responsibilities:-Leading & supervising a team of customer service staff -Training staff to deliver a high standard of customer service in international logistics and documentation compliance-Supervising the staff to ensure they follow the processes.-Motivating customer service team to achieve the best results-Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.-Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.-Achieves customer service objectives by contributing tocustomer service information and recommendations to strategic plans and review of process and re-designing processes ; preparing and completing action plans; implementing, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.-Ability to review the contracts; memorandum of understanding,Letter of Credits and other payment terms in order to secure the benefits of the organization.-Determines customer service requirements by maintaining contact with customers; benchmarking best practices; analyzing information and applications;-Establishing and communicating service metrics; monitoring and analyzing results; implementing changes

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 Hr Advisor Human Resources 8/6/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: HR-93343
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Role Description: Key Responsibilities/KRAs/KPIs: Principal responsibilities: - Provide professional support with the HR Business Partner with interviewing and assessment of and recruitment process for Blue collar workers and lower clerical employees - Support HR in announcements of new joiners and leavers and update monthly recruitment tracker - Coordinate the ?Induction Process? for own area including the joining formalities for new joiners - Track and report the Interim and final probationary appraisals - Coordinate the separation process for all voluntary and involuntary terminations - Assist HR Business Partner in the performance management end to end process - Facilitate and support the successful delivery of Employee Opinion Survey - Resolve simple staff grievances and conduct simple disciplinaries and provide appropriate guidance to the supervisors/ line manages for efficient and satisfactory resolution of the same in line with HR policies/ procedures - Supporting HRBP in day to day HR activities - Support the drafting of corporate communication and upload for proper communication to all - Support HR Business Partner with Training plan implementation - Manage the referral database and update the folders as per CV screened, interviewed, selected or rejected - Support HR Business Partner with the end to end internal moves within the company - Updation of all trackers like separations and recruitments - Preparing and sending reports to business head and HRBP as per agreed timelines. - Supporting HRBP with all transactional HR activities like preparing promotion letters etc.

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 Assistant Marketing Manager Hospitality / Travel 8/6/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: AM-95766
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Customer Marketing team plays a critical role in driving growth and market share for the Business. This role will report to the Manager, Early Tenure, Customer Marketing. The successful candidate will be responsible for the engagement, growth and retention of new clients in their first 12 months of tenure with a focus on the Small & Medium Enterprises (SME) segment. The role will be responsible for strategy creation, creative development, multi-channel execution and channel analytics.

Key responsibilities:
Leverage data and insights to develop engagement, growth and retention strategies (Onboarding, spend stimulation, up-sell and cross sell) for new SME clients during their first 12 months.
Lead and execute multi-channel, end-to-end marketing early tenure campaigns across digital and outbound/inbound tele-marketing channels.
Develop creative and collateral for digital and telemarketing campaigns leveraging agency, internal and external partners.
Analyze, understand and report on results and make use of this intelligence to influence future business decisions
Manage key relationships with stakeholders, internal business partners and external vendors
Qualifications

Qualifications:
University degree in marketing, business administration, or similar careers.
Minimum 2 years? experience in execution of emails/digital campaigns.
Minimum of 2 years? experience in project management and capability delivery in a matrix organization

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