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OMNI GROUP
UNITED ARAB EMIRATES
Human Resources

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Job Position

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Customer Service Officer

Customer Service/ Call Centre

12/4/2019

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	OMNI GROUP United Arab Emirates REF NO: CS-94655

Education : Higher Secondary Experience : Not Required Description : On board and partner with our customers to help ensure they are happily set up and utilising our platform. Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful. Guide and educate customers on utilizing various self-help options and articles. Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing. Reach out to customers proactively to inform, educate, cross-sell and upsell. Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy. Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes. Filter responses and relay appropriate feedback to product development team. Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes. Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers. Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum. Be data driven and always measure and track the success of these initiatives
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Customer Service Officer

Customer Service/ Call Centre

12/4/2019

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	OMNI GROUP United Arab Emirates REF NO: CS-94655

Education : Higher Secondary Experience : Not Required Description : On board and partner with our customers to help ensure they are happily set up and utilising our platform. Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful. Guide and educate customers on utilizing various self-help options and articles. Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing. Reach out to customers proactively to inform, educate, cross-sell and upsell. Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy. Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes. Filter responses and relay appropriate feedback to product development team. Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes. Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers. Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum. Be data driven and always measure and track the success of these initiatives
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Credit Manager

Accounting / Finance

12/4/2019

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	OMNI GROUP United Arab Emirates REF NO: CM-957665

Education : Bachelors Degree Experience : 1 - 5 Years Description : Reporting directly to the CFO, the Credit Manager will be an integral part and Finance team. This individual, a well-organized Accounting professional, will focus on managing billings, client credit risks, and accounts receivable by investigating, analyzing, and interpreting the financial position of clients. Responsibilities Verification and analysis of clients? accounts Account reconciliation Month-end processes (journal entries and aging reports) Analysis and collection of outstanding accounts Participation in developing strategies to lower credit risk Credit approval and setting of limits Qualifications Bachelor?s Degree in Accounting or Finance Proven work experience as a Credit Manager, Credit Analyst or similar role Exposure to American credit procedures Experience with wholesale accounts, national accounts, and food processing accounts Excellent analytical skills, with the ability to create and process financial spreadsheets (e.g. Excel) SAP experience an asset salary 15,000 AED per month
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Commercial Manager

Banking

11/28/2019

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	OMNI GROUP United Arab Emirates REF NO: CM-846455

Education : Bachelors Degree Experience : 1 - 5 Years Description : Lead and achieve strategic business development objectives to build and maintain a portfolio of diversified commercial clients, with average loan and deposit of less than $2MM, in a specified geographic market. This individual contributor role is fully qualified to develop and manage banking relationships for medium size commercial enterprises and is responsible to own and deliver full-service banking and financial solutions, in concert with supporting account specialist team. This position functions as the primary resource for extension of the full range of bank products and services applicable to the medium size business client. Who you are: Client focused: Deliver exceptional client experiences at every interaction and execute on plans to continuously build the client experience, in line with brand promise. Providing full-service solutions for clients with the view to be every client?s primary financial partner. Sales driven: Execute an independent marketing plan to achieve targeted business growth mix, with a focus on medium mid-market commercial clients ($2MM and less loan and deposit volume) inclusive of independent sales activities: Targeted outbound call program Referral generating program Business community and industry networking Developing self-generated leads Regimented follow-up calendar
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Civil Foreman

Construction / Facilities

11/28/2019

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	OMNI GROUP United Arab Emirates REF NO: CF-83654

Education : Higher Secondary Experience : 1 - 5 Years Description : Responsibilities ? Work from blueprints to layout and execute all types of excavations ? Lead the grading, bedding, and back-filling of all types of excavations ? Assess material requirements and assembly of all underground utilities and services (i.e. water, sanitary, storm hydro ducting, communication ducts) ? Assist the Supervisor with scheduling and coordinating project subtrades and associated finishes ? Conduct site visits prior to construction ? Plan and schedule crews and/or subcontractors as per the master schedule ? Lead the manpower within the established project budget ? Maintain safe and proper working order of all tools and equipment on site ? Identify discrepancies in drawings and tenders and capture extra work via Daily Field Reports and utilize the RFI process Job Requirements Experience & Education ? Minimum of five (5) years? experience as a Civil Construction Worker ? Minimum of two (2) years? experience in a supervisory or leadership role ? Relevant trade certificates related to Heavy Equipment Operation is an asset ? Experience working on Plant is an asset ? Knowledge of Standards is an asset ? Knowledge of Environmental Laws Skills ? Demonstrated ability to lead and mentor employees ? Excellent communication, customer service and problem solving skills ? Ability to perform material take offs to meet project specifications ? Ability to read and interpret drawings, and develop and plan work ? Ability to operate, work around, and direct heavy duty equipment ? Ability to work in extreme weather conditions for an extended period of time ? Ability to lift heavy material to approx. shoulder length
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Financial Analyst

Accounting / Finance

10/22/2019

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	OMNI GROUP United Arab Emirates REF NO: FA-837354

Education : Bachelors Degree Experience : 1 - 5 Years Description : Responsible for preparation of journal entries and balance sheet account reconciliation, maintenance of accounting records in conformity Assist with month-end close activity Responsible for timely completion of P&L variance analysis on a monthly basis Ability to identify opportunities to improve business processes Assist with year-end external audit with preparation and review of all audit requirements Prepare sales tax filings and prepare the remittances Manage customer rebate programs Coordinating with multiple stakeholders throughout the organization Support the design, implementation and ongoing enhancement of financial reports Qualifications: Self-driven worker who is able to adapt and drive change Ability to manage tight monthly deadlines and delivery high quality work CPA designation with minimum 2 years related work experience Strong analytical and problem solving skills - identifies and resolves problems in a timely manner, gathers and analyzes information proficiently, develops alternative solutions Strong communication and business partnering skills Organized, detail-oriented, good time management skills and able to balance multiple priorities effectively Strong proficiency in Excel
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