Jobs Main >> Customer Service/ Call Centre
logo_54652.png OMNI GROUP
UNITED ARAB EMIRATES
Human Resources
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  Job Position Job Category Posted On Action
 Customer Service Officer Customer Service/ Call Centre 8/26/2020 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CS-94655
 
Education :  Higher Secondary
Experience :  Not Required

Description :  On board and partner with our customers to help ensure they are happily set up and utilising our platform.
Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful.
Guide and educate customers on utilizing various self-help options and articles.
Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing.
Reach out to customers proactively to inform, educate, cross-sell and upsell.
Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy.
Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes.
Filter responses and relay appropriate feedback to product development team.
Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes.
Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers.
Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum.
Be data driven and always measure and track the success of these initiatives
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 Customer Service Officer Customer Service/ Call Centre 8/26/2020 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CS-94655
 
Education :  Higher Secondary
Experience :  Not Required

Description :  On board and partner with our customers to help ensure they are happily set up and utilising our platform.
Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful.
Guide and educate customers on utilizing various self-help options and articles.
Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing.
Reach out to customers proactively to inform, educate, cross-sell and upsell.
Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy.
Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes.
Filter responses and relay appropriate feedback to product development team.
Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes.
Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers.
Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum.
Be data driven and always measure and track the success of these initiatives
APPLY NOW
 Credit Manager Accounting / Finance 8/26/2020 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CM-957665
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Reporting directly to the CFO, the Credit Manager will be an integral part and Finance team. This individual, a well-organized Accounting professional, will focus on managing billings, client credit risks, and accounts receivable by investigating, analyzing, and interpreting the financial position of clients.

Responsibilities

Verification and analysis of clients? accounts
Account reconciliation
Month-end processes (journal entries and aging reports)
Analysis and collection of outstanding accounts
Participation in developing strategies to lower credit risk
Credit approval and setting of limits
Qualifications

Bachelor?s Degree in Accounting or Finance
Proven work experience as a Credit Manager, Credit Analyst or similar role
Exposure to American credit procedures
Experience with wholesale accounts, national accounts, and food processing accounts
Excellent analytical skills, with the ability to create and process financial spreadsheets (e.g. Excel)
SAP experience an asset

salary 15,000 AED per month
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 Commercial Manager Banking 8/20/2020 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CM-846455
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Lead and achieve strategic business development objectives to build and maintain a portfolio of diversified commercial clients, with average loan and deposit of less than $2MM, in a specified geographic market. This individual contributor role is fully qualified to develop and manage banking relationships for medium size commercial enterprises and is responsible to own and deliver full-service banking and financial solutions, in concert with supporting account specialist team. This position functions as the primary resource for extension of the full range of bank products and services applicable to the medium size business client.


Who you are:


Client focused: Deliver exceptional client experiences at every interaction and execute on plans to continuously build the client experience, in line with brand promise. Providing full-service solutions for clients with the view to be every client?s primary financial partner.


Sales driven: Execute an independent marketing plan to achieve targeted business growth mix, with a focus on medium mid-market commercial clients ($2MM and less loan and deposit volume) inclusive of independent sales activities:

Targeted outbound call program
Referral generating program
Business community and industry networking
Developing self-generated leads
Regimented follow-up calendar
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 Civil Foreman Construction / Facilities 8/20/2020 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CF-83654
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Responsibilities ? Work from blueprints to layout and execute all types of excavations ? Lead the grading, bedding, and back-filling of all types of excavations ? Assess material requirements and assembly of all underground utilities and services (i.e. water, sanitary, storm hydro ducting, communication ducts) ? Assist the Supervisor with scheduling and coordinating project subtrades and associated finishes ? Conduct site visits prior to construction ? Plan and schedule crews and/or subcontractors as per the master schedule ? Lead the manpower within the established project budget ? Maintain safe and proper working order of all tools and equipment on site ? Identify discrepancies in drawings and tenders and capture extra work via Daily Field Reports and utilize the RFI process Job Requirements Experience & Education ? Minimum of five (5) years? experience as a Civil Construction Worker ? Minimum of two (2) years? experience in a supervisory or leadership role ? Relevant trade certificates related to Heavy Equipment Operation is an asset ? Experience working on Plant is an asset ? Knowledge of Standards is an asset ? Knowledge of Environmental Laws Skills ? Demonstrated ability to lead and mentor employees ? Excellent communication, customer service and problem solving skills ? Ability to perform material take offs to meet project specifications ? Ability to read and interpret drawings, and develop and plan work ? Ability to operate, work around, and direct heavy duty equipment ? Ability to work in extreme weather conditions for an extended period of time ? Ability to lift heavy material to approx. shoulder length
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 Financial Analyst Accounting / Finance 10/22/2019 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: FA-837354
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Responsible for preparation of journal entries and balance sheet account reconciliation, maintenance of accounting records in conformity
Assist with month-end close activity
Responsible for timely completion of P&L variance analysis on a monthly basis
Ability to identify opportunities to improve business processes
Assist with year-end external audit with preparation and review of all audit requirements
Prepare sales tax filings and prepare the remittances
Manage customer rebate programs
Coordinating with multiple stakeholders throughout the organization
Support the design, implementation and ongoing enhancement of financial reports
Qualifications:

Self-driven worker who is able to adapt and drive change
Ability to manage tight monthly deadlines and delivery high quality work
CPA designation with minimum 2 years related work experience
Strong analytical and problem solving skills - identifies and resolves problems in a timely manner, gathers and analyzes information proficiently, develops alternative solutions
Strong communication and business partnering skills
Organized, detail-oriented, good time management skills and able to balance multiple priorities effectively
Strong proficiency in Excel
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