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  Job Position Job Category Posted On Action
 Call Center Agent Customer Service/ Call Centre 1/26/2020 [ APPLY NOW ]
logo_8269.gif RCI MIDDLE EAST
United Arab Emirates
REF NO: CS-055
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  Arabic (MUST), English, customer orientation, sales skills, computer skills
Responsibilities :  Handling inbound / outbound calls

Description :  Call Centre Agent responsible for handling inbound and outbound calls, providing customers with excellent customer service and good telephone etiquettes

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 Customer Service Representative Customer Service/ Call Centre 1/26/2020 [ APPLY NOW ]
logo_54616.png GENERAL ELECTRIC
United Arab Emirates
REF NO: CSR-94746
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  POSITION RESPONSIBILITIES
Guide and process customer orders in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Help customers navigate Uline's website and place orders online.
Provide knowledgeable answers to questions about products, pricing and availability.
Work with internal departments to meet our customers' needs.
Help resolve product returns, respond to shipping inquiries and answer order status questions.
Submit quotes for large quantity orders and custom items.


MINIMUM REQUIREMENTS
Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred.
Desire to provide the best possible experience for our customers.
Thrive in a fast paced environment with coaching support.
Dedicated to excellent attendance.

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 Customer Service Representative Customer Service/ Call Centre 1/26/2020 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: CS-846554
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Essential Duties and Responsibilities ? Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers. ? Provide support to regional team and Sales & Customer Service division. ? Collect, analyze and report customer feedback on products and services to ensure customer satisfaction. ? Prepare bids and quotations, enter RMAs and orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details. ? Plan and organize customer visits, conferences, seminars, training and other marketing and sales activities. ? Review individual CSR metrics to identify and implement improvements. ? Communicate clearly and positively with internal and external customers. ? Continuously identify, measure, follow and improve customer service area processes. ? Understand, create, simplify processes. ? Other duties as assigned. salary 6000 AED PER MONTH

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 Call Center Executive Customer Service/ Call Centre 1/26/2020 [ APPLY NOW ]
logo_63772.png AL SHAYA GROUP
United Arab Emirates
REF NO: CC-8565
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls from customers and answer prospect client s inquiries and questions ? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation ? Handle complaints, rectify problems to the concerned person and provide complete information ? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection ? Has good knowledge in the business goals and structure; and knows the basic process and requirements ? Maintain an accurate daily report of all activities and call log ? Follows correct procedure regarding Data protection and client confidentiality Job Duties: ? Answer incoming calls and respond to customer s emails ? Management and resolve customer complaints ? Identify and escalate issues to supervisors ? Provide product and service information to customers ? Research required information using available resources ? Process orders, forms, and application ? Route calls to appropriate resources ? Document all call information according to standard operating procedures ? Recognize, document, and alert the management team of trends in customer calls ? Follow up customer calls where necessary ? Upsell products and services ? Complete call logs and reports ? Other duties as assigned

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 Client Service Executive Customer Service/ Call Centre 1/26/2020 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: CS-5947545
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ? Work as part of a 24/7 shift pattern

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 Client Service Executive Customer Service/ Call Centre 1/26/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CS-484654
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations.

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 Customer Service Officer Customer Service/ Call Centre 1/26/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: S-4846544
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies

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 Customer Service Agent Customer Service/ Call Centre 1/26/2020 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: SA-45846
 
Education :  Higher Secondary
Experience :  Not Required
Responsibilities :  Job description: Job Description:

- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

- Sells products by establishing contact and developing relationships with prospects; recommending solutions.

- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

- Contributes to team effort by accomplishing related results as needed.

(QUALIFICATION)

- Required Bachelor's Degree
- Required Arabic & English
- Required Driver's License


Description :  Job description: Job Description:

- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

- Sells products by establishing contact and developing relationships with prospects; recommending solutions.

- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

- Contributes to team effort by accomplishing related results as needed.

(QUALIFICATION)

- Required Bachelor's Degree
- Required Arabic & English
- Required Driver's License


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 Receptionist Customer Service/ Call Centre 1/25/2020 [ APPLY NOW ]
logo.gif BEAUTY CODE LADIES SALON
United Arab Emirates
REF NO: C-97635
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  - Be punctual, responsible, strong personality, able to manage others and anticipate customer needs
- Customer-oriented, able to smile all the time, able to resolve conflicts with customers in diplomatic way
- Excellent level of English; able to understand clients' needs and interact with them, able to use professional language
- Experience working in Dubai or in the same position is a bonus

Responsibilities :  - Welcome the customers
- Manage phone / website bookings
- Manage salon's retail stock
- Control the attendance and the cleanliness of the salon
- Promote and sell salon's retail products
- Attend work trainings if required

Description :  New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%).

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 Secretary Customer Service/ Call Centre 1/25/2020 [ APPLY NOW ]
logo.gif GULF ENGINEERING AND CONSULTANT
United Arab Emirates
REF NO: S-856565
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Executive Secretary cum Document Controller
With UAE experience and preferred with Engineering Construction background.
Good knowledge in Computer (Microsoft applications – Word, Excel, etc.)

Description :  Urgently required for engineering firm –Executive Secretary cum Document Controller
With UAE experience and preferred with Engineering Construction background.
Good knowledge in Computer (Microsoft applications – Word, Excel, etc.)
Apply with updated CV with photo and send to dubai.eng.consultant@gmail.com
Duties and responsibilities
• Provided administrative support for project manager.
• Responsible for coordinating with all department of the Project, in order to assure that all documents are kept in the right place and organized in the document library
• Coordinate all activities related to Document control including technical documents, drawings and commercial correspondence
• Input documents data and do the standard regulation ensuring that data’s are accurate and up to date
• Generate various document control reports as required
• Experienced in writing Letters/ Composed correspondence / Typing site documents and reports.
• Maintain the documents and drawings in the document control office under safe custody without any damage or deterioration with ease traceability
• Maintain the files and control logs as required by the project
• Accurate distribution of documents as directed as required within the project reporting structure
• Ensure that all corporate documents are well checked ad submitted on time prior to the documents submission due date
• Attend project meetings, record transcripts of discussion and required follow-up.
• Able to Work in a fast paced environment where a sense of urgency is a must.



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