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 Hr Manager Human Resources 6/19/2019 [ APPLY NOW ]
logo_62273.png DUBAI BANK
United Arab Emirates
REF NO: HM-484645
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  NTS Group are exclusively working with a multinational client to recruit an HR Manager for the UAE Group Operations based in Dubai. Reporting to the General Manager Group UAE Operations, this is a standalone role that will act as a Business Partner to deliver a professional HR service for approximately 40 staff members at Group UAE Operations and 20 (plus) expatriate staff based in our Group territories. The role will involve implementing Group HR policies and procedures, working closely with management, advising and educating managers on the retention and development of employees in the most efficient way and to achieve the organisation?s vision of market leadership, profitable growth and customer loyalty.

 Hr & Admin Manager Human Resources 6/18/2019 [ APPLY NOW ]
logo_8242.gif VAMSYSTEMS
REF NO: HA - 14801
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  Skill Set required:

- 2+ years of experience in the field of HR & Administration
- Prior experience in Staffing Service / Professional Service industry is a must
- Candidate must be able to work under pressure and efficiently within time constraints
- Candidate must have good oral and written communication skills
- Should be responsible for attending employees queries related to HR policies, procedures & Administration.
- Perform other duties as assigned by the management.
Responsibilities :  Roles and Responsibilities:

- Maintain employee records (soft and hard copies)
- Update HR databases (e.g. new hires, separations, vacation and sick leaves)
- Assist in payroll preparation by providing relevant data, like absences, bonus and leaves
- Prepare paperwork for HR policies and procedures
- Process employees? requests and provide relevant information
- Coordinate HR projects, meetings and training seminars
- Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
- Manage the department?s telephone center and address queries accordingly
- Prepare reports and presentations for internal communications
- Provide orientations for new employees by sharing onboarding packages and explaining company policies

Description :  
VAM Systems?is a Business Consulting, IT Solutions and Services?company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.

We are currently looking for HR Cum Admin Executive for our Bahrain operation

Only Apply : Female candidates.

 Hr Human Resources 6/18/2019 [ APPLY NOW ]
United Arab Emirates
REF NO: H-947664
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Builds rapport and relationships with employees, placing focus on Managers and their teams by serving as first point of contact for HR related matters
Supporting managers with employee matters within both unionized and non-unionized work environments
Provides education and reinforces appropriate application of HR policy and procedure, while remaining compliant with guiding employment law
Provides recommendations to address HR matters which serve to preserve the employee-employer relationship,

Description :  Company based in Al Ain is looking for an HR Officer with UAE experience 3-5 years, Any nationality can apply. Can join immediately. Also available for visit visa applicants. You may send CV/resume to

 Recruiter Human Resources 6/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: HR-0283
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Qualifications:
Bachelor's Degree or equivalent experience
Must have at least 6 months end-to-end recruiting experience in a Corporate environment.
BPO or call center recruiting experience preferred.
Experience recruiting for positions that are Manager level and above required.
Must be able to interact effectively with hiring managers and all internal departments and represent TeleTech in a professional manner.
Experience with Taleo a plus.
Must be able to maintain the strictest confidentiality.

Description :  Duties and Responsibilities:
This individual will perform full lifecycle recruiting and maintain excellent relations with different departments, hiring managers, candidates, agencies, associations and the community at-large.
Provides support and guidance to the TA organization through internal and external communications and back office duties.
Source, attract, screen, select and refer high performance talents to meet client requirements.
Utilizes a variety of resources to generate candidate leads and a strong candidate pool, includes experience searching job boards on the Internet, networking within the community, prospecting, and cold-calling to increase available talent pool.
Works on special projects, as requested.

 Research Associate Human Resources 6/18/2019 [ APPLY NOW ]
logo_8668.gif CTG GLOBAL
United Arab Emirates
REF NO: HR-0217
Education :  Bachelors Degree
Experience :  Not Required

Description :  RESEARCH INTERN

- Internship Opportunity -

Background on CTG Global

CTG Global is a Human Resources Service Company specialising in the appointment of specialised personnel and their operational management in countries experiencing or emerging from armed conflict, natural disasters, or acute social and economic crisis worldwide. CTG provides tailored support enabling a growing number of public and private sector agencies, Governments and individuals to achieve their objectives in complex and challenging environments. CTGs current clients operations are across a number of African, Middle East and Central Asian countries including but not limited to, Afghanistan, Somalia and Iraq; and currently comprise government, UN agencies, NGOs and different corporate organisations such as engineering, ICT and Oil & Gas companies. CTG is a young expanding company with opportunities and a current UN overarching agreement covering 60 countries globally.

CTG is a young, growing company with a requirement for a dynamic and enthusiastic intern in this role who can work with the companys senior management to achieve both their vision and objectives in managing its global legal establishment and flash to bang speed to enter into new countries to support the senior managements global business development efforts.

CTG Global Internship Programme

The CTG Global Internship Programme is for the first time offering a small group of outstanding school leavers or recent university graduates the unique opportunity to acquire direct exposure to this exciting industry and CTGs global operations. It is designed to complement human resources, legal, accounting (other back office degrees) or development-oriented studies (such as political studies/international relations) with hands on practical experience in the various aspects of CTG Globals work. CTGs Interns are given significant autonomy and substantial projects which are integral to CTGs 3 year strategic plan.

Applicants should have expressed interest in the field of Human Resources, humanitarian aid or international development; ability to adapt to new environments and work with individuals from different cultural backgrounds. Interns work under the mentorship and supervision of a staff member at CTG Global. The selection process is competitive with the background of the interns matched with the needs of the organization.

This is an exciting opportunity for work experience in an international organization with broad exposure recruitment best practices in areas affected by disaster of conflict.

This Specific Internship Opportunity

The Company requires a dynamic self-starter in this role who can work with the companys Portfolio, Recruitment, Finance, and Business Development Departments, as well as with Executive Management to achieve CTGs vision and objectives in managing and supporting its ever growing global expansion. The Research Intern will provide critical information in support of our commercial development into new regions and countries, both for our ability to quickly establish client operations, mobilising international personnel into these new high-risk environments but also the ability to immediately enable new operation centres and legal operations in these countries.

The Research Intern will play a significant role in CTGs Global expansion plans and development of new business throughout Africa, the Middle East, Central Asia and Latin America.

This position is Dubai based however we anticipate that there may be opportunity to travel and spend some weeks working from our Regional HQ in Nairobi, Kenya as well. Travel further afield to Afghanistan or other countries is unlikely to be required however if the Intern desires to experience this environment a brief trip may be discussed and approved (only permitted for those over 21 years of age).

Job Description

1. Responsibility

Working under the direct supervision of the Commercial and Operations Manager (COM) and Chief Operating Officers (COO)direction, you shall be responsible for creating detailed Country Plans for CTG explaining the steps required to be legally compliant with government regulations in order to establish operations and offices in new countries.

You also shall be responsible for supporting our Business Development initiatives, both in terms of expanding CTG’s client base in new and existing territories and also producing analytical reports on market competition, compensation for international and local national positions in various territories.

2. Duties

Under direction from the COM and under the supervision and mentoring of the COO help design the company comprehensive Entry Country Plans for each country CTG wishes to establish operations in and register CTG currently much exposure to Africa, the Middle East and Central Asia will be gained however opportunities may arise in Latin/Central America and/or the Far East over the course of the internship.

CTGs Entry Country Plans at a minimum shall include the following items (of which the Country Planning Intern will gain fundamental experience in collating and supporting the company with its research to produce such) for each target country:

a) Provide support for physical Entry strategy and requirements, such as the various visas and the procedures required. (analysis, needs, impact and action plan)

b) Governmental Legal structure and process of establishing a business

c) Support in preparing financial requirements for establishing a new company

d) Logistics sourcing obtaining contacts and prices for Office/Life support locations, international airports, local taxi services, local security providers, etc. Cost of living in regard to hotels, transportation and food all related to ensure first time visiting colleagues can prepare a business trip with the required knowledge needed in Country.

e) Taxation Laws identifying the underlying requirements for corporate, PAYE/employee withholding taxes, etc

f) Banking and Money Transfer facilities

g) Registration requirements for international staff full time employees and consultants, including detailing the legal visa and work permit options and requirements.

h) Local Labour Laws assessing the fundamental requirements for employing permanent staff and consultants; highlighting the companys local compliance requirements for leave, etc and editing the standard employment/consultancy contracts where necessary. Drawing up local labour contracts for locally recruited national staff.

i) Communications infrastructure availability of networks around the country, identification of black spots where satellite phones etc might be required. Source local facilities for internet, VSAT, local sim cards, etc.

j) Local Procurement Contacts establish a contact list and prices of suitable local suppliers for flights, VSAT, furniture, comms and other equipment, vehicles, body armour, etc.

k) Supporting CTGs Business Development Strategy

l) Operational plans, policies & Standard Operating Procedures (SOPs)

m) Identification of Local National Recruitment facilities and portals

n) Identification of new opportunities on UNGM websites and other humanitarian aid and development websites and filling out of Opportunity Assessment Form

o) Security Assessment inclusive of security providers and resources for attaining security information

p) Support in the preparation of Deployment & Logistical SOPs

q) Support in the preparation of Risk Assessments, Security & Safety SOPs

r) Crisis management, Medevac & Medical facilities accessibility these shall need to be identified with our service provider for suitable facilities for international personnel and through local connections for national resources.

s) Other related and non-related duties in support of the operations team in Dubai as directed by the COM and the COO.

Line Management

Upwards Chief Operating Officer; support and guidance shall also come from the Commercial and Operations Manager directly.

Qualifications & Attributes

The successful candidate will be able to work results-driven and hold the following attributes:
Experience in conducting detailed web-based research
Experience writing detailed analytical reports for various audiences
Understanding of, and interest in, establishing corporate infrastructure, international and local business practices
Background or expertise in law, administration, finance and or human resources would be ideal.
Bachelors (or recently completed studies) in Law, Politics, Political Sciences, International Relations or other similar type of degree.
Exceptional written and oral communication skills in English;
Second language preferred to business written level ideally French or Spanish; however other second or third languages will also be look at favourably.
Expert word processing and IT skills, including comprehensive capabilities in Microsoft Office (essential Word, Excel, PowerPoint, Outlook express) with Windows 7 operating system;
The ability to work efficiently under tight deadlines and changing priorities to produce a high volume of high-quality material with meticulous attention to detail;
Honesty and reliability;
An understanding of confidentiality issues and the use of discretion;
Ideal candidates will Preferably already be based or have life support arrangements available in Dubai.


CTG is looking for interns to make a minimum commitment of 3 months and ideally 6 months. Interns do not receive a salary or any other form of life support from CTG. The costs associated with an intern's participation in the programme must be assumed either by a nominating institution, which may provide the required financial assistance to its students, or by the interns themselves, who will have to meet living expenses as well as make their own arrangements for accommodation, travel and other requirements. In addition, applicants must have medical insurance for the duration of the internship as the company shall provide no financial support for medical issues - proof of insurance or signed waiver will need to be submitted before the internship begins. Personal Accident insurance shall be provided to the intern should he or she travel on official business to any of our field offices. Field travel to high risk countries shall only be permitted for interns over the age of 21 years old and with their express written agreement.

Preference will be given to interns currently residing or with residence already pre-arranged in the UAE.



CM Commercial Manager Director
COO Chief Operating Officer
CTG CTG Global
CV Curriculum Vitae
HQ Head Quarters
HR Human Resources
ICT Information and Communication Technology
NGO Non Governmental Organisation
PAYE Pay As You Earn (taxes)
SOP Standard Operating Procedures
UN United Nations
UAE United Arab Emirates
VSAT (essentially internet satellites used in high risk countries)

These Terms of Reference have been designed as a guide to the position and are not likely to be the definitive responsibilities and are not designed to restricted ability to improve in any area identified has a requirement for attention. CTG as a small and growing company relies on its staff keeping an open mind, a flexible approach to work and a dedication and loyalty to its business development.

 Client Service Executive Human Resources 6/18/2019 [ APPLY NOW ]
logo_16298.gif RAMSOL PVT LTD.
REF NO: HR-0221
Education :  Bachelors Degree
Experience :  Not Required

Skills :  
Excellent Communication skills, good presentable nature.
Responsibilities :  
We are looking at a Resident Representative Client Services for RAMSOL in Dubai meeting the below job specs
1. A Graduate/Post Graduate in any stream
2. Excellent communication skills
3. Willing to take up a client facing role
4. Willing to travel independently in Dubai for client visits

Description :  
We are looking at a Resident Representative Client Services for RAMSOL in Dubai meeting the below job specs
1. A Graduate/Post Graduate in any stream
2. Excellent communication skills
3. Willing to take up a client facing role
4. Willing to travel independently in Dubai for client visits

 Supervisor Human Resources 6/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: HR-0253
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Specifications:
3-5 years Strong Benefit and Health and Wellness background.
Proven track record of successful implementation and administration of Health and Welfare benefits.
Excellent project management, customer service, and client relationship skills.
Outstanding communication and presentation skills
Excellent attention to detail with strong analytical and problem solving skills
Proficiency with Excel, PowerPoint, MS Word and MS Publisher

Description :  Supervisor of Benefits, Health & Wellness

Position Summary:
TeleTech is searching for a dynamic individual to fill a Human Capital U.S. Benefits & Health and Wellness Supervisor position. Candidate must have experience with:

Our Human Capital Benefits & Health and Wellness Supervisor Duties & Responsibilities will include:

Management of up to 6 Health and Wellness Navigators
Coordination of national Health and Wellness program among the 20+ Health and Wellness Navigators across the U.S.
Day to day contact for Corporate and remote Benefits and Health and Wellness program
Management of day to day Ask HC knowledge base and ticketing system for Benefit questions
Vendor Management for Health and Wellness benefits
Management of internal Wellness Incentive and Raffle processing for employees
Reporting for daily, monthly and quarterly Benefit and Health and Wellness program
Creation and tracking of KPI and ROI analysis to justify ongoing investment in Health and Wellness program
Coordinating one on one executive new hire benefit meetings
Contact for all purchase request and purchase orders for the Global Benefits team
Meet with employees going on short term disability to discuss options and benefit coverage during leaves
Contact for Corporate and acquired groups for company dependent audit
Weekly new hire benefit orientation contact
Coordinate Benefit Appeal process with Benefit Appeal Committee
Assist with HRMS Oracle and R12 upgrades and testing
Assist with ongoing processing of error reports and general data clean up in Oracle
Create custom reports in Oracle Discoverer and manipulate data in Excel using complex formulas if needed. Ability to load, manipulate, audit, and report on data in Oracle Discoverer or other applicable systems.
Act as an escalation point for end-users who are experiencing difficulties in using HRIS. Highlighting general system issues, up to troubleshooting including the research and identification of root causes and their resolution

 Other Human Resources 6/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: HR-0254
Education :  Masters Degree
Experience :  10+ Years

Skills :  Job Specifications:

Bachelors Degree in Business, or HR required
10+ years of progressive executive HR leadership experience with and emphasis on Talent Acquisition
Previous experience in the BPO industry preferred
Able to travel internationally up to 50%
Demonstrated success in managing people and projects to deliver results under tight deadlines
Experience with workforce planning principles, application and strategies
Experience with vendor management and cost saving initiatives
Knowledge of employment branding strategies and campaigns
Knowledge of and experience with the latest Talent Acquisition technology (Taleo, Oracle, Jive, LinkedIn, SEO, etc)
Knowledge of pre-hire selection assessments use, application and legal requirements
Knowledge of global relocation programs and policies

Description :  Vice President of Talent Acquisition Care Services Division

Attract, develop & engage a world-class workforce

Periodically, every company needs to survey the market, evaluate market trends, and determine if their vision is aligned with the direction the market is moving. At TeleTech, we have the vision and are ready to bring it to life. Our Vice President, of Talent Acquisition for the Customer Care Services business will be an integral part of redefining the brand and delivering exceeding customer expectations. We have vast capabilities developed over 30 years as well as new acquisitions that must be supported by a robust Talent Acquisition engine.

Consider becoming a part of the TeleTech Human Capital team and find that innovative thinking and creative endeavors are a critical step to bringing our transformation to life. TeleTech will enable you to continually challenge yourself and your colleagues to create exciting, cutting-edge solutions that get noticedand deliver results.

Position Summary:

The Vice President of Talent Acquisition will provide global leadership and strategic direction to recruiting. This Executive role includes responsibilities for talent acquisition client management, partnership with the HC Management team, system and processes advocacy/consistency, and recruitment metrics. The position will focus on leading global recruitment teams and leveraging the Shared Services organization to enhance the recruitment model for global visibility, efficiency, timeliness and quality of hires. The Vice President of Talent Acquisition reports to the SVP of Human Capital and interfaces with Human Capital Business Partners, Regional Human Capital Delivery, Operations Leadership and other Talent Acquisition leadership to align recruitment processes and philosophy with business objectives and client needs.

Duties and Responsibilities:

Management of global recruitment teams and full life cycle recruitment of associate positions across the functions.
Maintain knowledge of recruitment best practices as well as technologies that enable continued process optimization and efficiency. Build/present business cases to executive leadership to acquire and integrate these solutions as appropriate
Develops, evaluates, refines and establishes recruiting, interviewing, selection and placement processes to ensure that qualified applicants are hired for the organization.
Apply a results-driven leadership approach built upon a foundation of objective data (e.g. positions filled, cost per hire, time to fill, interview to hire ratio, diversity, etc.).
Oversees the development of TA marketing plans and sources of hire including employee referral, job boards, diversity outreach, schools and professional groups. Performs required analytics to continually determine successful sourcing vehicles.
Leads partnership with HC management understanding and leveraging hiring trends, workforce plans and recruiting strategies to ensure staffing function meets the business needs.
Maintain integrity of functional global recruiting systems and processes while supporting new tools and efficiency opportunities.
Interfaces with HC Management and unit Business Leaders to support process implementation and improvements in applicant screening, assessments, interviewing, onboarding, etc.
Leads employment program initiatives from a recruitment perspective where necessary (internal movement, etc.).
Stays abreast of changes in recruiting field, particularly centralized staffing.
Support employer branding tactics specific to functional group.
Maintenance of department budgets and manages forecast

 Other Human Resources 6/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: HR-0255
Education :  Masters Degree
Experience :  10+ Years
Responsibilities :  Key Responsibilities:

As a player/coach, personally leads some of the most senior and/or challenging talent requirements across Professional/Enterprise Services.
Works closely with senior business leaders, including CEO and Executive Committee to identify executive talent needs and oversee the identification, assessment and selection of external executives.
Consults with business unit leaders in developing and integrating diversity and talent goals and strategies into all business planning processes and practices. Additionally, provides reports and metrics in support of the organizations external and internal talent acquisition initiatives, including the ROI of programs on internal career mobility, professional referrals, and social media recruitment.
Drives the development of talent marketing plans to build a broad pool of internal and external talent (including employee referral, job boards, diversity outreach, university recruiting, professional groups, etc). Performs required analytics to continually improve and refine the most successful sourcing tools/strategies/target recruitment environments.
Publishes recruitment dashboards for professional/enterprise services built upon a foundation of objective data (e.g. positions filled, cost per hire, time to fill, quality of hire, interview to hire ratio, diversity, etc.).
Serves as the subject matter expert on employment brand awareness and implement, measure and monitor metrics that impact TeleTechs branding strategies.
Responsible for TA reporting and analytics managed through all ATS systems for all professional & enterprise services roles.
Develops annual recruiting plans and channels (events, social media, university recruitment, direct campaigns, 3rd party relationships, retained partners, etc.)
Develops competitive college and graduate level recruitment strategies, execute annual internship programs and participate in new technology venues to attract progressive talent and future leadership pipelines (e.g., hack-a-thons, etc.).
Acts as a strong partner to business leaders to provide consultation on talent acquisition strategies and challenges. Develop effective working relationships with leaders at all levels of the organization. This leader will be highly strategic yet a strong operator.
Introduces new and/or improved methodologies for attracting, assessing and selecting the best talent.
Manages assessment tools geared at the correlation of key competencies and the prediction of success.
Leverages project management skills to achieve desired goals through organization scorecards/analytics.
Continuously reviews and adjusts the recruitment process and resources to achieve optimal results. Evaluates continuous productivity and quality metrics.
Reviews/assesses applicant tracking system and other technology platforms to ensure they meet organizational requirements, making recommendations for any necessary changes.
Develops and applies scorecard metrics and key performance indicators to assess the effectiveness of the recruiting efforts and turnover in the organization. Provide the organization with time sensitive performance metrics and seek feedback regarding the effectiveness of the talent acquisition team.

Description :  Vice President, Global Talent Acquisition - Professional & Enterprise Services

TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer experience business solutions. TeleTech offers an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. This holistic, multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth.

Our capabilities include:

Consulting: Using proprietary methodologies, we help you understand the economic value of an exceptional customer experience and build the roadmap to deliver it.
Technology: Technology has the power to give your customers what they want: A seamless experience. We provide the tools and best practices to deliver it anytime, anywhere and on any device.
Care Services: Every time a customer interacts with your company it is an opportunity to build long-term value and enhance your brand. We bring the people, processes and technology together to make sure you do.
Growth Services: Engagement is the path to revenue growth. We guide the way with analytics, technology and sales acumen.

Position Summary:

The Vice President, Global Talent Acquisition is responsible for designing and executing the recruitment strategy for TeleTechs Professional & Enterprise Services functions.

Reporting to the SVP & Chief Talent Officer, this is a player/coach role that requires a responsive, strategic and client-facing individual who will be viewed by their clients as a trusted advisor to facilitate the attraction, selection and retention of top talent for their organizations.

The VP, Global Talent Acquisition will have responsibility for the global sourcing, assessment and selection strategies and implementation for all professional positions across the organization. This person will serve as the primary advisor to company leadership on talent acquisition initiatives and will be central in promoting TeleTechs ability to identify, attract diverse talent at all levels of the organization.

This role is responsible for delivering an extraordinary candidate and hiring manager experience and will participate in the development of recruitment strategies at all levels and programs to support business operations throughout TeleTechs business divisions and corporate headquarters.

Direct reports to the VP Global TA include Practice Leaders responsible for leading TA for each of the key functions/business segments (e.g., Global Markets & Industries, Finance/Admin/Human/Capital, Technology/Consulting, etc), as well as teams responsible for TA reporting/process analytics/candidate experience).

The chosen candidate will demonstrate skills of a person who welcomes challenges, while delighting in developing solutions to those challenges. This person must possess strong organizational skills, as well as a commitment to quality, accuracy, timeliness and results. The person stepping into this role will incorporate measurement mechanisms to gauge the effectiveness of their strategies, using such metrics to guide follow-up actions that ensure the delivery of sustainable and measurable business outcomes.

A successful candidate will have 10+ years of progressive talent acquisition experience, with a minimum of 5 years in a senior leadership (#1 or #2 TA Executive for a global company) role. This person must have broad recruiting, assessment and talent acquisition experience with progressively more responsibility in leadership roles. Progressive experience in HR Business Partner roles in addition to Talent Acquisition is even more desirable. In addition to the requisite experience in talent acquisition, the incumbent must demonstrate strong business savvy and financial acumen.

 Director Human Resources 6/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: HR-0256
Education :  Masters Degree
Experience :  10+ Years

Skills :  BA/BS in Human Resources, Finance, comparable degree, or equivalent experience.
10-15 years of experience and strong knowledge of market pricing practices and variable pay solutions.
Proven ability to gauge effectiveness of the organization's compensation programs and translate data into solutions to continually improve programs and practices.
Demonstrated experience in compensation plan designs and implementation including short term, long term, and executive compensation.
A creative approach to problem solving, team oriented and optimistic attitude.
Ability to think globally, strategically, and objectively. Effectively translates data into actionable insights, strategies and financial plans.
Leadership skills balanced with a willingness to play a 'hands-on' role with key projects.
Ability to effectively translate complex information into clear and effective messages.
Communicates clearly and effectively at all levels.
Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and to tailor key messages and presentation style to multiple audiences.
Goal oriented and possesses the ability to prioritize on a consistent basis in an ever-changing environment.
Advanced PC applications including Access, Excel, and Word.

Description :  Executive Director, Global Compensation

The Global Compensation Department is responsible for the creation, implementation, and administration of multiple pay programs including base pay, variable/incentive pay, executive compensation, sales compensation, equity programs, and rewards and recognition programs. This department is responsible for the development of a comprehensive total rewards strategy that aligns employee rewards with results that support TeleTechs strategic business objectives. The total rewards strategy and programs will enable the company to attract, reward, and retain top talent globally.

Global Compensation partners closely with multiple departments including Human Capital and Operations to facilitate management and employee understanding of TeleTech's total compensation package including processes, practices, and programs. Taking a consultative approach, the Global Compensation department works to create innovative compensation solutions through analysis of internal and external markets to help create short-term and long-term compensation related strategies that align to the overall business strategy in support of driving business results.

Position Responsibilities:

Assists in the development and execution of the global compensation department's overall strategy.
Assist in the design of variable pay and equity programs to maintain competitiveness and ensure business strategy alignment and ROI.
Assist with evaluating the sales compensation program.
Assist with relevant compensation data to Board of Directors for executive compensation review as needed.
Designs communication tools to ensure understanding of various compensation plans.
Respond to management requests for analysis of employee salary competitiveness
Resource for information, problem solving, and communication to internal customers as it relates to the architecture and strategy development for all areas pertaining to compensation.
Consult with HR Partners/executives regarding compensation plan designs and strategic initiatives for a variety of compensation programs.
Provide leadership, support and mentoring to the HR team in all areas of total rewards.
Keeps abreast of new trends in compensation packages and evaluates the viability and necessity of adopting such plans within the organization.


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