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 Engineer Telecommunications 12/2/2019 [ APPLY NOW ]
logo_17958.gif IDIRECT
United Arab Emirates
REF NO: TEL-0203
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  Required Qualifications

• Bachelor’s degree (B.S.) from accredited four year college or university in Computer Science, Mathematics, Engineering and 7-10 years’ experience (Minimum 7 years’ experience) working in a 24x7x365 multi shift environment (Main focus = fault isolation and problem resolution via phone, email or chat for a global customer base) or equivalent combination of education and experience
• Working knowledge of TCP/IP, QOS and general Networking/IP Routing
• Ability to use tools like TCPDUMP or Wireshark packets sniffers and analyzers
• Working knowledge of Linux/Unix, MYSQL or other similar database
• Practical experience with CRMs, trouble ticket systems, trouble ticket policies and procedures including ticket referrals, escalations and measurements such as MTTR
• Ability to independently debug COMPLEX network issues remotely, using tools like TCPDUMP or Wireshark packets sniffers and analyzers
• Experience with LAB environment
• Strong help desk and customer facing skills
• Effective oral and written communication skills
• Ability to multitask and effectively manage time
• Willingness/ability to work rotating shifts within a multi-cultural team environment designed to solve problems

Desired Qualifications

• Technical Certification (CCNA, CCDA, CCNP, CCDP, LINUX/UNIX, MySQL)
• Foreign language experience required, Fluency in Arabic Preferred.




Responsibilities :  Specific Duties

• Provides fault isolation and problem resolution to iDirect customers in analyzing, troubleshooting, and resolving product-related issues, including, but not limited to the following areas: IP networking, RF, Satcom, Linux, and MySQL databases
• Performs all technical duties of Technical Services Engineer II
• Analyzes frequency spectrum plots; utilizes Spectrum Analyzer to review interference, Carriers, etc.; analyzes Link Budget elements; understands details of Carrier performances, carrier level, C/N, Eb/No, BER, etc.; recognizes all RF impairments, Noise and interference; troubleshoots RF chain from RF to baseband; designs and creates network configuration sheet including Block/FEC and QoS; creates advanced troubleshooting techniques based on past experience; integrates monitoring applications into hub environment involving iDirect equipment; configures and utilizes tools such as SNMP manager, throughput testers, and voice quality measurement with iDirect equipment; utilizes planning tool and Link Budget; uses Engineering debug tools and commands without Engineering support
• Designs new network using own knowledge of TCP/IP concepts; utilizes troubleshooting tools such as tcpdump and ethereal/sniffer captures effectively; creates router/switch configurations involving VLANs, routing protocols, multiple interfaces, etc.; troubleshoots issues using cRTP, VLAN, IPSEC, and IPQOS concepts; understands VOIP and Video Conferencing
• With EXPERT level knowledge of Linux, navigates file structure; edit files and reading logs; writes reviews and understands advanced scripts; develops macros and scripts that assist customer network operators in daily routines
• Updates query and join tables using EXPERT level knowledge of MySQL or similar databases; creates reports including integration and interaction with third party billing/reporting software
• Works on complex issues according to priorities and designated resolution timeframes
• Provides support both remotely and at customer premise for hub installation, network upgrades, and network troubleshooting as well as Network Audits and system integration efforts
• Works with Engineering toward resolution of hardware and software related problems
• Accepts escalations from junior TAC Technical Services Engineer to resolve high priority/complex customer issues
• Tracks assigned open tickets and insures all tickets are updated as required
• Documents all support transactions using TAC ticketing system
• Works in LAB environment to reproduce customer issues and test new software packages
• Serves in Technical Account Management (TAM) role for fairly complex premium customers
• Acts as a technical mentor for junior TAC Technical Services Engineers and participates in knowledge sharing programs
• Reproduces complex customer issues and test new software packages in a LAB environment
• Provides iDirect technologies training to customers, if called upon
• Participates in rotating shift duties in support of 7x24x365 operations
• Primarily communicates senior level technical response with iDirect customers, Engineering, other iDirect internal groups, and 3rd party technical vendors to configure solutions impacting major portions of the customer’s system
• Executes job responsibilities to produce high level of customer satisfaction in accordance with corporate and department goals
• Follows procedures and processes as described in TAC Handbook
• Performs other duties as assigned


Description :  Seeking a Senior Technical Services Engineer to support iDirect’s (TAC) Technical Assistance Center. (location: Dubai)

The iDirect Global Technical Assistance Center team is looking for a Senior Technical Support professional who is ready for the challenges, the responsibilities, and the rewards that come with working in a fantastic, high-energy, fast-paced, work environment. The products being supported by this position is related to Satellite based IP transport systems. The system utilizes various technologies such as IP, Linux, MySQL database, RF Communications, and multiple advanced level proprietary protocols and technologies.
We are essential personnel working in a 7X24X365 environment providing technical support to a wide variety of large clients located globally. We work on site or remotely and provide fault isolation and problem resolution for complex problems that come directly from clients or are referred by other levels of technical support. This position will be based remotely in our Dubai Office Location.
The Senior Technical Services Engineer demonstrates VERY STRONG product knowledge in multiple areas and is able to transfer knowledge to team members in an effective way. Takes initiative to coach junior TAC Technical Services Engineers in product knowledge and best practice. Able to provide workarounds to customers and actively works with Engineering team to resolve bug-related issues. Conducts product installation and/or customer training at customer site.



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 Sales Executive Telecommunications 12/2/2019 [ APPLY NOW ]
logo.gif NET VISION INFORMATION TECHNOLOGY
United Arab Emirates
REF NO: TEL-0200
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  
1. Collaborates with respective teams to effectively achieve sales targets.
2. Continuously works for organizational improvement.
3. Enters, updates and maintains daily sales activities and client/customer information into Sales database.
4. Pitches new and existing customers the companys products and services.
5. Generates Prospects for business.
6. Regularly follows up on inbound leads and sales inquiries.
7. Responds to customers inquiries, suggestions, complaints and other details.
8. Suggests and implements a closing business strategy relative to sales.


Description :  
Our company is in its expansion phase and seeking to enlarge its sales team for enterprise telecom solutions.

We are hiring for the position of Account Sales Executive who will bring us new clients on a monthly basis.

We offer competitive salaries with attractive allowances and huge growth prospects.


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 Regional Manager Telecommunications 12/2/2019 [ APPLY NOW ]
logo_17995.gif BULGARIAN HEADHUNTERS
Greece
REF NO: TEL-0209
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Internal, Regional Account Manager, Business (iRAM), Global, BPO, Middle East, English, Arabic, Partnership, partner, Business Development, Relationship, management, Vendor, solutions, service, negotiation, stakeholder, process, IT
Responsibilities :  1. Excellent knowledge of the BPO sector, preferably with knowledge of the call centre environment.
2. A degree or appropriate education.
3. Fluency in Formal Arabic
4. Fluent English.
5. You communicate effectively in both written and spoken forms
6. Youre an active listener and can identify customer needs.
7. Strong decision making, negotiation, relationship building, analytical and closing skills.
8. Technical knowledge and strong contacts within the IT sector is an advantage
9. Experience in IT sales/2 years Telesales B2B
10. An open, can do, attitude.

Offer

1. Extremely Competitive Salary
2. Excellent Bonus Package
3. International environment working with a leading Global Company
4. Modern and pleasant working environment
5. Relocation package
6. Visa and Work permit support


EU Visa Needed

Only shortlisted candidates will be contacted.


Description :  In this role you will be primarily responsible for actively building, developing and managing sales relationships in a fast moving, dynamic, international marketplace. You will develop new business opportunities, provide sales solutions and proactively respond to business requests in the IT sector. You will be liaising with top decision makers in wide ranging organisations and developing regional contacts to supply, services and solutions and IT know how to our clients.
Our client is a World leading business process outsourcing (BPO) company, providing sales, customer care and technical support services to a long list of respected brands. You will be working for one of the best known multilingual BPO Companies worldwide in partnership with a world leader in the IT sphere. To expand the Middle Eastern sales team, we’re looking to recruit an internal Regional Account Manager (iRAM)

Job description

In this role you will be primarily responsible for actively building, developing and managing sales relationships in a fast moving, dynamic, international marketplace. You will develop new business opportunities, provide sales solutions and proactively respond to business requests in the IT sector. You will be liaising with top decision makers in wide ranging organisations and developing regional contacts to supply, services and solutions and IT know how to our clients.




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 Telecom Sales Telecommunications 12/2/2019 [ APPLY NOW ]
logo_19836.gif EDURITE CAREER SERVICES PVT. LTD.
United Arab Emirates
REF NO: TEL-0215
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. Excellent communication and listening skills.
2. A polite and friendly manner (being rude never gets you anywhere)
3. Lots of initiative.
4. A positive attitude.
5. The ability to think on your feet.


Description :  Urgently Required Sales Executives for a Reputed Service Industry in DUBAI
Telecom Industry
Salary - 30,000 to 40,000 in Indian Rupees. Attractive incentives, Overtime,
Average Communication Required
Facilities: ACCOMMODATION + TRANSPORTATION + PAID LEAVES + MEDICAL ALLOWANCE



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 Telecom Senior Engineer Telecommunications 12/2/2019 [ APPLY NOW ]
logo.gif AZURREO
Oman
REF NO: TE-8992
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Technical skills :

The requirements listed below are representative of the knowledge, skill, and/or ability required:

-Must have Strong Knowledge of telecom system design.
-Experience with hardware configuration ; VTC, LAN, WAN, VPN and VOIP phone system maintenance, network management, maintenance, configuration, troubleshooting and resolution.
-Experience with the provisioning and programming of telecommunications or network equipment including phone systems, remote terminal devices, switches, routers, MPLS and SONET equipment.
-Specialized knowledge of PCs, word processing, spreadsheet and database software.
-Specialized training courses completed on communications equipment or systems.

Responsibilities :  Primary Responsabilities :

Responsibilities include, but not limited to:

Provides provisioning and programming of telecommunications or network equipment including phone systems, remote terminal devices, switches, routers, MPLS and SONET equipment.
Specifies and orders carrier services from telecommunications providers and phone companies.
Meeting established Customer Satisfaction goals.


Description :  AZURREO is a service provider specialized in the Telecommunications industry. Our experts leverage more than 15 years of experience and methodologies, and best practices to help our customers successfully tackle their challenges. We work across disciplines at any point in the project life cycle, from strategy to design to implementation to operations and maintenance.

As part of our development, we are currently seeking: General Telecom engineer

Education : Bachelor's degree in Electrical Engineering, Electronics Engineering, Computer Science, information technology or related field from an accredited school

Position Requirements : -Fluent English (Clearly communicate in English verbally or in writing)
-Rigorous and organized, with excellent capabilities of communication
-Good relational contact
-Goal-focused and responsible for "getting the job done"


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 Design Engineer Telecommunications 12/1/2019 [ APPLY NOW ]
logo.gif HOI-MEA
United Arab Emirates
REF NO: TE-8989
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  Preparing Distributed Antenna System (DAS) Plan & Design for GSMWCDMALTE
Network.Power calculation & Bill of Quantity arrangementIBS (DAS)
Designing and Planning using IBWave Design ToolActive
Passive DAS designs for large scale buildingsPre-site survey,
Responsibilities :  -Additional Survey and/or Radio measurements as per request from RF Design Engineer(s)
-Supporting Tuning and Optimization of the Network.
-DAS system troubleshooting,Design Reviews.Data Collection
-Familiar using of Map info, TEMS, MCOM, Nemo, Agilent.
-Worked on more than 200 indoor sites in united arab emirates. Performing CW testing, Pre-system and Post system testing, helping optimization team with my onsite experience.
-Done extensive drive test and walk test for indoor and outdoor LTE sites complete coverage test, througput, inter frequency HO (IFHO), intra frequency HO, RTT or ping test and CSFB.
-Took part in IBS workshop organised by Ericsson. Gave practical training to more than 15 people on cw, presystem and post system testing.
-Represent Ericsson at customer sites.

Description :  We are looking for IBS Design Engineer as soon as possible.

IBS-DAS design engineer with experience in performing small to large stadium designs, sporting facilitates including in-door swimming areas, and other sporting halls. Design engineer must have experience to perform Active, Hybrid and/or Passive DAS design and BOQ recommendation to meet set performance KPIs for 2G, 3G, and 4G bands. IBS-DAS SME is also required to provide design material and documentation, installation management, commissioning and post launch optimization.

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 Design Engineer Telecommunications 12/1/2019 [ APPLY NOW ]
logo.gif HOI-MEA
United Arab Emirates
REF NO: TE-8990
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  -Preparing Distributed Antenna System (DAS) Plan & Design for GSMWCDMALTE
-Network.Power calculation & Bill of Quantity arrangementIBS (DAS)
-Designing and Planning using IBWave Design ToolActive
-Passive DAS designs for large scale buildings Pre-site survey,
Responsibilities :  -Additional Survey and/or Radio measurements as per request from RF Design Engineer(s)
-Supporting Tuning and Optimization of the Network.
-DAS system troubleshooting,Design Reviews.Data Collection
-Familiar using of Map info, TEMS, MCOM, Nemo, Agilent.
-Worked on more than 200 indoor sites in united arab emirates. Performing CW testing, Pre-system and Post system testing, helping optimization team with my onsite experience.
-Done extensive drive test and walk test for indoor and outdoor LTE sites complete coverage test, througput, inter frequency HO (IFHO), intra frequency HO, RTT or ping test and CSFB.
-Took part in IBS workshop organised by Ericsson. Gave practical training to more than 15 people on cw, presystem and post system testing.
-Represent Ericsson at customer sites.

Description :  We are looking for IBS Design Engineer as soon as possible.

IBS-DAS design engineer with experience in performing small to large stadium designs, sporting facilitates including in-door swimming areas, and other sporting halls. Design engineer must have experience to perform Active, Hybrid and/or Passive DAS design and BOQ recommendation to meet set performance KPIs for 2G, 3G, and 4G bands. IBS-DAS SME is also required to provide design material and documentation, installation management, commissioning and post launch optimization.

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 Business Manager Telecommunications 11/29/2019 [ APPLY NOW ]
logo_28833.jpg CLARENDONPARKER ASIA
United Arab Emirates
REF NO: T-22223
 
Education :  Masters Degree
Experience :  10+ Years

Description :  Business Vertical Head (Telecom)

Role:

The role involves driving the P&L for a vertical across Contract Logistics, Express, Distribute and Cold Chain Businesses. Ensuring customer delight by offering them a world-class service experience, winning and retaining customers, unlocking value by providing innovative value chain transformation solutions.

Job Description:

1. Drive the customer acquisition strategy through consultative selling and striking new relationship with the CXOs/MDs and also through nurturing existing customer relationships.
2. Responsible to deliver Budgets and P&L with an expected level of gross margin.
3. Exponentially grow the topline of the business and ensure profitability by managing the cost of acquisition/ Cost of servicing and overheads.
4. Develop & execute annual operating plan - revenue & cost planning and forecasting.
5. Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level.
6. Developing performance metrics, incentive structure and monitoring key parameters to increase the overall productivity of the BD / KAM team.
7. Work meticulously with the Solution Design team to customize client requirements and optimize deliverables.
8. Hire, train & retain a team that is customer centric and has a consultative selling approach.
9. Key Account Management: Taking care of a set of Regional and National Key accounts and ensuring proper engagement and relationship management. Ensure Maximum wallet share and retention.
10. Must understand and negotiate a profitable pricing structure and service-level agreement that will increase the company's - share of wallet- in the warehousing and logistics industry.
Technical / Functional Competencies required:
1. Telecom Sector / Domain expertise
2. IT savvy & process orientation
3. Data analytics
4. Knowledge of WMS / TMS platform

Behavioural Competencies required:
1. Leadership Skills
2. Ability to Build Partnerships
3. Analytical skills / problem solving ability
4. Customer orientation
5. Cost consciousness

Qualification & Experience Required : BE with MBA, preferably from a Tier 1 Institute with a minimum 12-15 years of experience in a similar profile

Reporting To : CEO


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 Network Security Engineer Telecommunications 11/29/2019 [ APPLY NOW ]
logo.gif CUBIC ART TECHNOLOGIES
United Arab Emirates
REF NO: TELE-1010
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  BS/MS degree in Computer Science, Engineering or a related subject

 Cisco Certified Networking Associate (CCNA), Cisco Certified Networking Professional

(CCNP) optional, and other vendor specific courses, such as Juniper Certified Internet

Expert (JNCIE);

 CompTIA A+ and CompTIA Network+ certification

 Solid networking knowledge (OSI network layers, TCP/IP)

 Certified Ethical Hacker v8 (CEH)

 Certified ISO 270001 Lead implementer/ Auditor.

 Proven working experience in installing, configuring and troubleshooting Microsoft / UNIX / Linux based environments.

 Experience with monitoring systems
Responsibilities :  Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards.

 Securing network systems by establishing and enforcing policies, and defining and monitoring access.

 Implementing the organization's information security policies and procedures

 Performing the information security compliance activities

 Making sure that the organizations information security policies and procedures are complied with ISO 27001:2013 Standards

 Managing and supporting information security incidents

 Performing information security risk analysis and periodic reviews for information security processes

 Acting as an internal information security consultant to the organization

 Monitoring advancements in information security international and national policies and procedures

 Monitoring changes in legislation and accreditation standards that affect information security

 Initiating, facilitating, and promoting activities to improve information security awareness within the organization

 Updating all documentation required related to information security and standards in DCAA

 Submitting performance reports to the Information Security Manager on weekly basis

 Implementing required security measurements requested by the ISR Committee

 The support and administration of firewall environments in line with IT security policy.

 Liaising with project management teams, third-line engineers and service desk engineers on a regular basis.

 Speaking with customers via email and phone for initial requirement capture.

Description :  We are looking for a Network Security Engineer to help build out, maintain, and troubleshoot in Dubai. The main role of Network Security Engineer is to support existing infrastructure and to maintain/ manage all network and security devices.

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 Customer Service Agent Telecommunications 11/29/2019 [ APPLY NOW ]
logo.gif MCUBES SERVICES
United Arab Emirates
REF NO: TEL-0201
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Telecommunication Experience is a must.

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Description :  1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Opens customer accounts by recording account information.
3. Maintains customer records by updating account information.
4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5. Maintains financial accounts by processing customer adjustments.
6. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
7. Prepares product or service reports by collecting and analyzing customer information.
8. Contributes to team effort by accomplishing related results as needed.


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