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  Job Position Job Category Posted On Action
 Customer Support Representative Customer Service/ Call Centre 5/22/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-174
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities


What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!
Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities


What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


APPLY NOW
 Customer Care Customer Service/ Call Centre 5/22/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
United Kingdom
REF NO: CS-173
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  If you enjoy
Learning about new technologies
A dynamic work environment
Interacting with people and solving their problems
Continuous training for personal and professional growth
Gaining experience and pursuing a career

Then you're a perfect fit!

Position Description:

This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet.We are looking for dynamic and friendly candidates with a positive attitude and excellent interpersonal skills


The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.



Main Duties and Responsibilities:

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.



Skills and Specifications:


Excellent people skills and the ability & interest to develop great relationships with our customers
Experience in telephonic and email customer service
Ideally proven experience in a customer service role
A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
Experience of using databases





Essential Criteria:

Fluency in written and spoken English
Excellent Communication Skills and Telephone manner
Proven Customer Service experience
'Can do' attitude, initiative and genuine commitment to customer service


Desirable Criteria:

Call Centre experience



Competitive Benefits Package

Competitive salary + bonuses
Health insurance, dental and eye care reimbursements
Private and pension plan Insurance
Up-to-date technology training
Relocation package
Childcare voucher scheme
On site canteen
29 days holiday entitlement + extra entitlement
Free Parking
Career Advancement


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 Customer Service Representative Customer Service/ Call Centre 5/22/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: CS-172
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  SKILLS & COMPETENCIES REQUIRED:
Knowledge of principles and processes for providing good customer service. This includes customer needs assessment and meeting quality standards for service.
Active Listening & Problem Solving Skills - giving full attention to what the customer is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Excellent English Communication & Interaction Skills conversant in English and can convey information effectively.
Service Orientation Proactively looks for ways to help people; Ability to be polite, have confidence, and use diplomacy in difficult situations;
Able to set priories and multi‐task
Detail-oriented and customer-focused.
BASIC QUALIFICATIONS:
Complete at least 2 years of college without back subjects
Excellent conversational English skills
Internet savvy and knowledge of MS Office applications
Previous customer service experience is a plus!
WHAT WE HAVE TO OFFER:
Competitive compensation package including regular performance bonuses
Medical and dental coverage plus life insurance options
Pharmacy, cellphone, transportation & rice benefits await those that qualify
TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life
Immerse in personal development programs and continued skills enhancement through online and proprietary TeleTech training curriculums
Engage with your colleagues and build friendships through exciting promotions, events and activities


Description :  At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers. We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this ongoing connection, our business would fail.
JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE (CSR)
THE ROLE:
Your role as a Customer Service Representative (CSR) is to ensure that the organization is meeting the customers requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the companys business needs in perspective.
DUTIES AND RESPONSIBILITIES:
To resolve customer complaints via phone, email, mail, or other media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts.
Take payment information and other pertinent information such as address and phone numbers; provide company information & services.
Answer questions and suggest solutions in relation to products and services.
Inform customer of deals and promotions.
Utilize computer technology to handle high call volumes.
Compile reports on overall customer satisfaction.



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 Customer Service Representative Customer Service/ Call Centre 5/21/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-162
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Customer Service Representative

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?
To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!
We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?
We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
401K
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?
While ultimately it will be your positive attitude and energy that help you succeed, there are a few things you need to get started:
High School diploma or equivalent
At least six months of customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us

APPLY NOW
 Customer Service Representative Customer Service/ Call Centre 5/21/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-163
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  This opportunity will require you to work in Tempe, AZ


Care about people? Join our team of upbeat, friendly Customer Service Associates.


If you
Thrive on solving complex issues
Want a position with room for career advancement
Enjoy helping people


In this position, you will be empowered to solve simple to complex issues for these customers. As a TeleTech Customer Service Associate, you get to hear the personal satisfaction from your customer after you've been able to help.


Become a Member of the TeleTech Team


TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings

What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more experience in customer service fields
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.


Are you ready to accept the challenge? Because TeleTech is ready for YOU!

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

For more information on the world of opportunities that await you at TeleTech visit our career website at http://www.TeleTechJobs.com.

then, APPLY TODAY!

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 Secretary Customer Service/ Call Centre 5/21/2015 [ APPLY NOW ]
logo.gif CBC MEDICAL, DUBAI, U.A.E.
United Arab Emirates
REF NO: CS -008
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, CBC Medical Division is co-founded in the last decade of Millennium with contribution of two pioneer experts in the field of ophthalmic and the relevant industries. They have extensive experience in different categories from set up of ultra modern clinics & hospitals to turn key run-up of Spectacle, Contact lens and Intraocular lens manufacturing plant.

Main office is located in Dubai, U.A.E with affiliated branches serving other clients in North America, Europe, CIS and Africa.
Their mission is to provide an optimal service to optometry and Eye MD communities, in this respect they are committed to bring the latest & edge of technology in the field on possession of their valued colleagues.
In CBC, they carry wide range of products and have exclusive / official distributorship right of the world renowned companies in almost all countries, geographically located in the Middle East, Persian Gulf, CIS and Persia.

CBC Medical is seeking to hire the services of an Administrative Secretary / Female Receptionist. The ideal candidate must be detail-oriented, flexible, organized, and have the ability to multi-task, as well as possess excellent verbal and written communication skills in English. Requirements include advanced computer knowledge in MS Office Products.

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 Customer Care Customer Service/ Call Centre 5/21/2015 [ APPLY NOW ]
logo.gif FRONTLINE FOCUS INTERNATIONAL, CANADA
Saudi Arabia
REF NO: CS 004
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, Frontline Focus International, is a full service Customer Experience Organisation. Identifying spectacular ''moments of truth'' in outstanding customer experience is their specialty. They believe that memorable service occasions begin with marketing & merchandising for best impact, hiring for attitude, coaching for skills, and helping you harness the power of measurement, recognition & reward to deliver to your performance objectives.
Excellent companies around the world rely on Frontline solutions to capture feedback from consumers, employees and stakeholders, determine market acceptance, install merchandising materials, market products & services, coach teams, and to help create and identify stellar performance at the front line.
Teams of consultants, program designers, Microsoft certified IT developers, project coordinators, statistical analysts, merchandising & supply chain specialists, multi lingual call centre agents and over 25,000 field reps work together, as one voice in concert, to deliver tangible results. With multi lingual service in-field, in their call centre, and over the internet, they deliver your results in a secure environment, in ''real-time''.

Frontline Focus is seeking to hire Consultants in Consumer Care. Also known as Mystery Shoppers, the ideal candidates will provide objective & factual feedback about the quality of their experiences at local retail stores, restaurants, theatres and hotels or other establishments that deal with the public.
Candidates will have to visit local establishments to provide feedback on Customer Service and/or Quality. They will have to provide online reporting of results within 24 hrs.
Our Client is currently recruiting in:
ABHA - AL HASSA - AL KHARJ - AL KHOBAR - ABQAIQ - HAIL - JUBAIL - KHAMIS MUSHYAT - MADINA - MECCA - QASSIM - RIYADH - TABUK - TAIF - YANBU

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 Customer Service Agent Customer Service/ Call Centre 5/21/2015 [ APPLY NOW ]
logo_2284.gif VALUEMANAGE INTERNATIONAL FZ LLC
United Arab Emirates
REF NO: CS-038
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Graduates with husband or father sponsored visa holders preferably aged between 24-30 with minimum one year+ experience in customer service, attending inbound calls. Pleasant manners over phone. Should be customer focussed and able to take initiative. Must have good command over English (spoken and written), excellent PC skills, good telephone and organizational skills. Candidates with knowledge on Arabic (Read, Write and Speak) along with English would have a very good advantage.
Responsibilities :  To understand the customer query over the phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

Description :  Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

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 Call Center Executive Customer Service/ Call Centre 5/21/2015 [ APPLY NOW ]
logo_341.gif IQPC, DUBAI, U.A.E
United Arab Emirates
REF NO: CS-039
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  
Delegates Sales department (Outbound Calls Telesales Role)

Requirement 3 Reps

Basic AED 6000 to 8000, OTE AED 18,000 35000 +

- A minimum of 12 months telesales experience in delegate sales for business-to-business conferences or exhibitions.

- Excellent communication skills (A clear and confident phone manner, tone and power to persuade are MUST-HAVE qualities)

- Self-motivated to succeed, Committed and ready to take the heat involved in hitting and overachieving weekly and monthly targets.

- Persistent, enthusiastic and energetic personality




APPLY NOW
 Call Center Agent Customer Service/ Call Centre 5/21/2015 [ APPLY NOW ]
logo_341.gif IQPC, DUBAI, U.A.E
United Arab Emirates
REF NO: CS-040
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  
Enquiries Department (Inbound calls and Enquiries)

Requirement 1 rep

BASIC AED 6,000-10,000K OTE AED 15,000-22,000K

Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?

IQPC is one of the world''s leading conference and seminar organizers and is now looking to expand our sales team.

The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you''re someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You''ll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.

IQPC offers many training and development opportunities for successful candidates.




APPLY NOW

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