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  Job Position Job Category Posted On Action
 Customer Service Officer Customer Service/ Call Centre 8/14/2019 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CS-94655
 
Education :  Higher Secondary
Experience :  Not Required

Description :  On board and partner with our customers to help ensure they are happily set up and utilising our platform.
Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful.
Guide and educate customers on utilizing various self-help options and articles.
Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing.
Reach out to customers proactively to inform, educate, cross-sell and upsell.
Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy.
Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes.
Filter responses and relay appropriate feedback to product development team.
Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes.
Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers.
Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum.
Be data driven and always measure and track the success of these initiatives


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 Customer Service Officer Customer Service/ Call Centre 8/14/2019 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CS-94655
 
Education :  Higher Secondary
Experience :  Not Required

Description :  On board and partner with our customers to help ensure they are happily set up and utilising our platform.
Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful.
Guide and educate customers on utilizing various self-help options and articles.
Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing.
Reach out to customers proactively to inform, educate, cross-sell and upsell.
Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy.
Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes.
Filter responses and relay appropriate feedback to product development team.
Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes.
Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers.
Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum.
Be data driven and always measure and track the success of these initiatives


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 Customer Service Agent Customer Service/ Call Centre 8/14/2019 [ APPLY NOW ]
logo_62273.png DUBAI BANK
United Arab Emirates
REF NO: CA-58564
 
Education :  Higher Secondary
Experience :  Not Required

Description :  We are seeking customer service professionals to join our Dubai team, to deliver a safe, reliable, world class, customer focused service. In this role you will roving around the Dubai System (DTAS) engaging with customers and responding to incidents. This role offers exciting career opportunities in to Tram Driving. Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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 Customer Care Executives Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo_54616.png GENERAL ELECTRIC
United Arab Emirates
REF NO: CC-48466
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the team and other Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ?

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 Customer Service Agent Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo_19192.gif GWR CONSULTING
United Arab Emirates
REF NO: CS-98655
 
Education :  Diploma
Experience :  Not Required

Skills :  - Attention to details
Responsibilities :  

GWR is RECRUITING NOW for Dubai- UAE.


Position: Customer Service Evaluator/ Mystery Shoppers.




Job Duties:

- Evaluating Customer Service when visiting different stores and other establishments as a Secret Shopper.
- Purchasing a specific product or type of product when required.
- Documenting the shopping experience that will be later used for writing a report through an online survey.
- Visits can be done after working hours or on the weekends. (on candidate's free time).
- Payment is per visit.

Evaluating Customer service in Car Showrooms, Restaurants, Retail Stores and others)







Description :  

GWR is RECRUITING NOW for Dubai- UAE.


Position: Customer Service Evaluator/ Mystery Shoppers.




Job Duties:

- Evaluating Customer Service when visiting different stores and other establishments as a Secret Shopper.
- Purchasing a specific product or type of product when required.
- Documenting the shopping experience that will be later used for writing a report through an online survey.
- Visits can be done after working hours or on the weekends. (on candidate's free time).
- Payment is per visit.

Evaluating Customer service in Car Showrooms, Restaurants, Retail Stores and others)


Please send your resume to: recruitment@gwrconsulting.com and mention in the subject areas you can cover




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 Customer Care Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo_16861.gif CLARUS
Qatar
REF NO: CUC-613
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Requirements:

- Working experience as Customer Care Advisor (1-2 years min)
- Experience in sales, face to face customer service
- Practice with children will be an advantage
- Great communicative skills, fluent English
- Open-minded, active personality

Responsibilities :  Responsibilities:

- Create entertainment program for children in soft area in mall
- Ensure each children act in a safe and friendly manner
- Responsible for the administering of any necessary first aid
- Deal with parents for any queries they may have
- Taking payments
- Control the cleanliness of the playing area
- Organize birthday parties for children


Description :  This is a great career opportunity for those candidates, who want to relocate abroad and become a part of big Mall's team on the position Customer Care Advisor. We are looking for energetic, sociable people who like working with children and know how to create and organize an entertainment for them.

Location: Doha, Qatar
About Employer: It is Qatar-based conglomerate, one of the oldest and largest business entities. Company activities include real estate, investments, retail, automotive distribution and services, F&B, engineering, entertainment and media.

Working conditions:
- Work and residence permit paid by customer
- Official salary 550 USD
- Unlimited contract
- Shared accommodation
- Transport (pick-and-drop service)
- Air tickets, vacation
- Full medical insurance


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 Sales Assistant Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo.gif NAAKSHA
United Arab Emirates
REF NO: CSC- 21
 
Education :  Diploma
Experience :  1 - 5 Years

Skills :  Please only apply if you have:

- Two years Sales experience in the UAE
- Are committed and flexible
- Confident in managing and working alone as well as within a team
- Ability to finalise and complete customer sales
- Promote and encourage sales
- Provide excellent customer service
- fluent in English
Responsibilities :  Opening and Closing and managing all sales;

Description :  Job Description:

Naaksha is a fast growing company selling a range of different products around the world. We are looking for a female Sales Assistant to join our expanding team. You will be responsible for opening and closing a kiosk, working towards daily / weekly targets, ensure all products are displayed and presented in the 'best light', all sales are managed and recorded, an audit trail is kept of stock takes etc.

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 Office Administrator Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo.gif KITE HR
United Arab Emirates
REF NO: OA-11601
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  - Proven data entry work experience, as a Data entry operator or Office clerk
- Experience with MS Office and data programs
- Familiarity with administrative duties
- Experience using office equipment, like fax machine and scanner
- Typing speed and accuracy
- Excellent knowledge of correct spelling, grammar and punctuation
- Attention to detail
- Confidentiality
- Organization skills, with an ability to stay focused on assigned tasks
Responsibilities :  - Insert customer and account data by inputting text based and numerical information from source documents within time limits
- Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
- Review data for deficiencies or errors, correct any incompatibilities if possible and check output
- Research and obtain further information for incomplete documents
- Apply data program techniques and procedures
- Generate reports, store completed work in designated locations and perform backup operations
- Scan documents and print files, when needed
- Keep information confidential
- Respond to queries for information and access relevant files
- Comply with data integrity and security policies
- Ensure proper use of office equipment and address any malfunctions

Description :  We are looking for a Data entry operator to update and maintain information on our company databases and computer systems.

Data entry operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and data manager. Previous experience as a data entry clerk or similar position will be considered an advantage.


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 Customer Service Representative Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo_11994.gif G4S UAE
United Arab Emirates
REF NO: CS-065
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  - Good verbal communication skills (Arabic or English).
Responsibilities :  Wanted Male Customer Services Staff .

- Should have good communication / English speaking skills.
- Should be able to resolve customer queries and interact with customers.
- Should have good listening and problem solving skills.
- Should be smart/presentable and have a pleasant personality.

Salary / Benefits.

- AED 1200/month.
- Transportation & accommodation provided.
- Leave salary & ticket home every 2 years.
- Medical Insurance Provided.
- All visa, uniform and related expenses covered by company.


Description :  Job Duties will include:-

- Interact with Customers with the primary aim of providing support and information on the facilities
- Problem solving
- Ensuring customer satisfaction

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 Customer Service Representative Customer Service/ Call Centre 8/13/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-087
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Motivated, Passionate, High Integrity, just some of the attributes valued at TeleTech.

Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months+ customer service experience
Competency using Microsoft Windows
Exceptional communication & verbal skills
Strong soft skills
Able to build strong rapport with customers
Ability and desire to excel in a fast-paced work environment
Ability to work a flexible schedule and support the hours of operations

Description :  Being a TeleTech Customer Service Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customers
needs first.

In this position, you'll be fielding questions from customers of a large nationally recognized healthy lifestyle company. You will be empowered to solve simple to complex issues for these customers. As a Customer Service Representative, you get to hear the satisfaction from your customer after you've been able to help them.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

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