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  Job Position Job Category Posted On Action
 Call Center Agent Customer Service/ Call Centre 7/5/2015 [ APPLY NOW ]
logo_8269.gif RCI MIDDLE EAST
United Arab Emirates
REF NO: CS-055
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  Arabic (MUST), English, customer orientation, sales skills, computer skills
Responsibilities :  Handling inbound / outbound calls

Description :  Call Centre Agent responsible for handling inbound and outbound calls, providing customers with excellent customer service and good telephone etiquettes

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 Customer Service Representative Customer Service/ Call Centre 7/4/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-110
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :   High School diploma or equivalent
Bilingual in Spanish
Customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.


Description :  Bilingual Spanish/English Speaking Customer Service - Representante de Servicio al cliente Espaol / Ingls

Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
401K
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?



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 Barman Customer Service/ Call Centre 7/4/2015 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-164
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Very well established company in Dubai has recently opened this stunning Japanese inspired, upmarket restaurant and we are on the lookout for experienced Bar staff to join & strengthen the team!
Candidates must be very well presented and have strong communication skills, along with good experience and a positive attitude!

We are looking for the following characteristics:
1. Guest-focused attitude.
2. Industrious.
3. Enthusiastic.
4. Desire to provide our guests with outstanding quality of service.
5. Attractive and well-groomed in appearance.
6. Experience within fine dining or high profile venues / restaurants / hotels.

Salaries: 2500 - 4000AED - salaries offered with full expat benefits including shared accommodation service charge, medical, flights and the chance to develop your career in an expanding and very exciting company!


Description :  Role: BARTENDER REQUIRED -STUNNING JAPANESE INSPIRED RESTAURANT - DUBAI!
Sector: Customer Services
Location: Dubai
Salary: 450 - 720 per month + benefits


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 Transport Manager Customer Service/ Call Centre 7/4/2015 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-165
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Very exciting opportunity for a Transport Manager with extensive transport logistic management experience, Must ensure highest possible service is being delivered to guests, colleagues and business partners in a friendly, timely, safe and professional manner. Experience in similar position with renowned company required.

Salary 20,000AED TO 29,000AED plus benefits - based on experience of the profile.


Description :  Role: Transport Manager
Sector: Customer Services
Location: Dubai
Salary: 3.6k - 5.2k per month + benefits


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 Hostess Customer Service/ Call Centre 7/4/2015 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-166
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Very exciting opportunity for a well presented Hostess with international experience, Established hospitality group with many well respected restaurants and clubs. Looking for professional, outgoing and positive approach to life and serious about a career in hospitality.

Basic Salary 3000 3500 AED PLUS Accommodation PLUS Service Charge and Tips.

TOTAL VALUE AROUND 6500AED = 1700 Euros per month TAX FREE


Description :  Role: HOSTESSES REQUIRED
Sector: Bid and tender
Location: Dubai
Salary: 1.1k - 1.3k per month + Tips


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 Customer Service Representative Customer Service/ Call Centre 7/4/2015 [ APPLY NOW ]
logo_18149.gif ALERT HR SOLUTIONS
Netherlands
REF NO: CS-183
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. (Near-) native German speaker
2. Fluent in English (corporate language)
3. Good written and verbal skills
4. Computer literacy
5. Very good knowledge of geography of Germany
6. Experience in customer care
7. Good understanding of customer satisfaction
8. Team player
9. Ability to prioritize, analyze, plan and coordinate on high volumes

Working hours 40 hours a week, shifts including nights and weekends.
Work in a growing international company in a young, ambitious, professional and dynamic environment.
The salary for this position is based on a 40-hour week and amounts to 1946/month gross. In addition, a shift allowance based on actual hours is paid.
A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.
Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.

Preferred Candidate
Career Level:Mid Career
Nationality: Austria; Germany




Description :  Customer Service Representative - German

For a German car brand, we are looking for experienced customer service representatives for the contact center in Maastricht, the Netherlands.

The Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customers native language and offer help on the phone or coordinate assistance through service providers. The philosophy is to ensure the customer is mobile again as quickly as possible.


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 Customer Service Representative Customer Service/ Call Centre 7/3/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
United Kingdom
REF NO: CS-182
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  We currently have exciting Customer Service opportunities available for our new Global Telecommunications client, starting as early as 2nd July.

Position Description
This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills.
Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.

Main Duties and Responsibilities
In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.

Skills and Specifications
Excellent people skills and the ability & interest to develop great relationships with our customers
Experience in telephonic and email customer service
Ideally proven experience in a customer service role
A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
Experience of using databases
Essential Criteria:
Excellent Communication Skills and Telephone manner
Proven Customer Service experience
'Can do' attitude, initiative and genuine commitment to customer service
Desirable Criteria:
Call Centre experience
Competitive Benefits Package
Competitive salary + bonuses
Health insurance, dental and eye care reimbursements
Private and pension plan Insurance
Up-to-date technology training
Relocation package
Childcare voucher scheme
On site canteen
29 days holiday entitlement + extra entitlement
Free Parking
Career Advancement
About TeleTech
As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

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 Customer Service Representative Customer Service/ Call Centre 7/3/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: CS-172
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  SKILLS & COMPETENCIES REQUIRED:
Knowledge of principles and processes for providing good customer service. This includes customer needs assessment and meeting quality standards for service.
Active Listening & Problem Solving Skills - giving full attention to what the customer is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Excellent English Communication & Interaction Skills conversant in English and can convey information effectively.
Service Orientation Proactively looks for ways to help people; Ability to be polite, have confidence, and use diplomacy in difficult situations;
Able to set priories and multi‐task
Detail-oriented and customer-focused.
BASIC QUALIFICATIONS:
Complete at least 2 years of college without back subjects
Excellent conversational English skills
Internet savvy and knowledge of MS Office applications
Previous customer service experience is a plus!
WHAT WE HAVE TO OFFER:
Competitive compensation package including regular performance bonuses
Medical and dental coverage plus life insurance options
Pharmacy, cellphone, transportation & rice benefits await those that qualify
TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life
Immerse in personal development programs and continued skills enhancement through online and proprietary TeleTech training curriculums
Engage with your colleagues and build friendships through exciting promotions, events and activities


Description :  At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers. We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this ongoing connection, our business would fail.
JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE (CSR)
THE ROLE:
Your role as a Customer Service Representative (CSR) is to ensure that the organization is meeting the customers requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the companys business needs in perspective.
DUTIES AND RESPONSIBILITIES:
To resolve customer complaints via phone, email, mail, or other media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts.
Take payment information and other pertinent information such as address and phone numbers; provide company information & services.
Answer questions and suggest solutions in relation to products and services.
Inform customer of deals and promotions.
Utilize computer technology to handle high call volumes.
Compile reports on overall customer satisfaction.



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 Customer Care Customer Service/ Call Centre 7/3/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
United Kingdom
REF NO: CS-173
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  If you enjoy
Learning about new technologies
A dynamic work environment
Interacting with people and solving their problems
Continuous training for personal and professional growth
Gaining experience and pursuing a career

Then you're a perfect fit!

Position Description:

This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet.We are looking for dynamic and friendly candidates with a positive attitude and excellent interpersonal skills


The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.



Main Duties and Responsibilities:

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.



Skills and Specifications:


Excellent people skills and the ability & interest to develop great relationships with our customers
Experience in telephonic and email customer service
Ideally proven experience in a customer service role
A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
Experience of using databases





Essential Criteria:

Fluency in written and spoken English
Excellent Communication Skills and Telephone manner
Proven Customer Service experience
'Can do' attitude, initiative and genuine commitment to customer service


Desirable Criteria:

Call Centre experience



Competitive Benefits Package

Competitive salary + bonuses
Health insurance, dental and eye care reimbursements
Private and pension plan Insurance
Up-to-date technology training
Relocation package
Childcare voucher scheme
On site canteen
29 days holiday entitlement + extra entitlement
Free Parking
Career Advancement


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 Customer Support Representative Customer Service/ Call Centre 7/3/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-174
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities


What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!
Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities


What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


APPLY NOW

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