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  Job Position Job Category Posted On Action
 Hostess Customer Service/ Call Centre 3/27/2015 [ APPLY NOW ]
logo.gif DATA WIND, CANADA
United Arab Emirates
REF NO: CS - 012
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services.
DataWind has developed, and offers a series of wireless web access devices and the related web delivery platform.
Our products are offered by the world''s largest and most prestigious Cellular distributors.

Our Client is urgently seeking to hire 2 highly enthusiastic girls to distribute the flyers throughout the show for Gitex 2006
Requirements:
1) Fluent English.
2) Attractive.
3) Dress: White Top, Black Shoes, Black Trousers. They would be providing you with a Magicians Cape and a Hat.

PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.




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 Customer Service Officer Customer Service/ Call Centre 3/27/2015 [ APPLY NOW ]
logo.gif GC RECRUITMENTS
United Arab Emirates
REF NO: CS-058
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Candidate must have excellent Arabic & English skills (Written & Verbal)
- Candidate should have a exposure/experience in a call center/customer service environment
- Excellent interpersonal & communication skills are a must.
- Ability to multi-skill & co-ordinate multiple activities under pressure.
- Strong customer focus.
Responsibilities :  We are looking for Customer Service Office who must be having tri lingual capabality.
Must be knowing Arabic / English/ French- Read and written both.

Description :  Job Description:-

- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.
- Respond to customer queries (Calls/Emails) within the specified TAT.
- Triilingual (French/Arabic/English) Call center + Call/Correspondence work type.
- Manage customer expectations & ensure a robust communication rhythm.
- Deliver on Performance SLAs as set by the Client.

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 Customer Service Manager Customer Service/ Call Centre 3/27/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
United Kingdom
REF NO: CS-105
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What You'll Have Complaints Manager


Previous experience leading a team, ideally within a contact centre environment
Previous experience of working within an Escalated Case Office or similar department with a thorough understanding of the nature and workings of a high profile department would be advantageous
Previous experience of the automotive industry would be an advantage
Proficient IT user, including the Microsoft Office suite, Windows and intermediate internet skills
Numeracy and literacy skills to GSCE standard or equivalent
Excellent written and verbal communication skills, including presentation skills
Excellent negation and persuasion skills
Ability to successfully handle multiple tasks combined with an enthusiastic customer service approach

What We Offer Complaints Manager


A wide range of benefits including:
Competitive salary, benefits and Bonus package
34 days holiday per annum (including statutory bank holidays)
BUPA healthcare and Worldwide family travel insurance
Contributory pension scheme
Life assurance
Membership of discount web sites


Description :  Customer Service Complaints Manager

Position Summary Complaints Manager

The successful applicant is expected to provide high quality professional customer care, resolving escalated complaints and representing the client in a variety of situations. They will also lead the Escalated Complaints Team, ensuring effective performance and achieving high levels of satisfaction for both our clients and their customers.

What You'll Do Complaints Manager
Lead the escalated complaints team in providing excellent high level customer service to both customers and clients
Communicate and liaise with the wider Perceta operation and the clients representatives on behalf of the Escalated Complaints Team, including weekly case update meetings with client, agreeing appropriate solutions where necessary
Escalate high profile critical cases as required, including liaison with client customer service and legal departments as and when required
Provide reports and legal submissions to Motor Code & County Court standards when requested
Monitor workload of team to ensure all cases are handled in a timely and consistent manner, including ensuring weekly reviews and monthly team meetings are held with team members to review performance and opportunities for development.
Ensure case management system is updated and appropriate reports are completed
Actively promote a win-win mindset in case management, presentation and resolution
Conduct regular case monitoring and audit of team members to ensure standards are consistently achieved and maintained
Maintain confidentiality, as per guidelines, at all times
Consult with Human Resources when necessary on staffing and headcount issues
Consult with Learning and Development on staff training and development requirements




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 Registered Nurse Customer Service/ Call Centre 3/27/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-106
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  JOB REQUIREMENTS
You Qualify if You Are:

Motivated, Passionate, and Beaming with High Integrity just some of the attributes valued at TeleTech.

Of course, there are some other requirements too. These include:

Current AZ license
Associates or Bachelors in Nursing with RN credentials
Strong desire to support public health
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment
6+ months nursing experience preferred

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


Description :  Registered Nurse / Nurse Practitioner

TeleTech is now hiring Registered Nurses (RN) / Nurse Practitioners (NP) to work in Tempe, AZ to support a national public healthcare hotline. Utilize your knowledge, background and skills to support incoming calls from the public and healthcare professionals nationwide.

If this describes you

Have a strong concern for the public health concerns
Licensed in the state of Arizona
Customer-service oriented
Outgoing & Kind
Passionate & Motivated

then, APPLY TODAY!

Working for TeleTech in supporting this public healthcare client can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making people happy. We are a company filled with high energy people with a willingness to put the public health needs first.

In this position, you will be fielding questions from concerned citizens and health professionals for this nationally-recognized public health organization. You will be assigned to an account and have full training on the service which youll be assisting customers with. As a Registered Nurse at TeleTech, you get to hear the personal satisfaction from your customer after youve been able to help.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

You Receive:

And heres the important stuff TeleTech provides our associates with:

Set 40-hour per week schedule
Dynamic work environment with minimal physical activity
Competitive salary + bonuses
Advancement and Career Opportunities
Discounts at many major retailers & restaurants


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 Medical Technologist Customer Service/ Call Centre 3/27/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-107
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  You Qualify if You Are:

Motivated, Passionate, and Beaming with High Integrity just some of the attributes valued at TeleTech.

Of course, there are some other requirements too. These include:

Current M.D. license in the USA with the ability to secure Arizona license
Graduate of medical school accredited by the Liaison Committee on Medical Education
Strong desire to support public health
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment
Knowledge of or experience in epidemiology preferred

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


Description :  Medical Professionals - Medical Call Center

TeleTech is now hiring for medical professionals in Tempe, AZ to support a national public healthcare hotline. Utilize your knowledge, background and skills to support incoming calls from the public and healthcare professionals nationwide.

We're looking for the following:

-Physicians (M.D.)
-Physician assistant (PA)
-Master of Public Health (MPH)

If this describes you

Have a strong concern for the public health concerns
Licensed in the state of AZ
Customer-service oriented
Outgoing & Kind
Passionate & Motivated
Ability & desire to mentor others new to the medical profession

then, APPLY TODAY!

Working for TeleTech in supporting this public healthcare client can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making people happy. We are a company filled with high energy people with a willingness to put the public health needs first.

In this position, you'll be fielding questions from concerned citizens and health professionals for this nationally-recognized public health organization. You'll be assigned to an account and have full training on the service which you'll be assisting customers with. As a Physician at TeleTech, you get to hear the personal satisfaction from your customer after you've been able to help.

Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

You Receive:

Here's the important stuff TeleTech provides our associates with:

Set 40-hour per week schedule
Dynamic work environment with minimal physical activity
Advancement and Career Opportunities
Discounts at many major retailers & restaurants





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 Customer Support Representative Customer Service/ Call Centre 3/27/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-140
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!

Description :  Customer Service Representatives

TeleTech is looking for upbeat, friendly Customer Service Associates who are interested in joining our team in this new year.

If this describes you
Customer-service oriented
Outgoing & Kind
Passionate & Motivated
then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive Salary
Advancement and Career Opportunities
Retirement Savings
Employee Rewards and Discounts


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 Customer Support Representative Customer Service/ Call Centre 3/27/2015 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-141
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more experience in customer service fields
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Description :  Care about people? Join our team of upbeat, friendly Customer Service Associates.


If you
Enjoy helping people
Thrive on solving complex issues
Want a position with room for career advancement

In this position, you will be empowered to solve simple to complex issues for these customers. As a TeleTech Customer Service Associate, you get to hear the personal satisfaction from your customer after you've been able to help.


Become a Member of the TeleTech Team


TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.


What we offer:

And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings

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 Customer Service Agent Customer Service/ Call Centre 3/26/2015 [ APPLY NOW ]
logo_7636.gif LEVENBERT
United Arab Emirates
REF NO: CS-053
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  
1. Good Communications skills, Good telephone etiquettes required
2. To handle incoming or outgoing customer calls for us.

Responsibilities :  
1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Maintains customer records by updating account information.
3. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
4. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
5. Prepares product or service reports by collecting and analyzing customer information.
6. Contributes to team effort by accomplishing related results as needed.


Description :  
We require Call Center Agents to join us.


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 Customer Service Agent Customer Service/ Call Centre 3/26/2015 [ APPLY NOW ]
logo_2284.gif VALUEMANAGE INTERNATIONAL FZ LLC
United Arab Emirates
REF NO: CS-038
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Graduates with husband or father sponsored visa holders preferably aged between 24-30 with minimum one year+ experience in customer service, attending inbound calls. Pleasant manners over phone. Should be customer focussed and able to take initiative. Must have good command over English (spoken and written), excellent PC skills, good telephone and organizational skills. Candidates with knowledge on Arabic (Read, Write and Speak) along with English would have a very good advantage.
Responsibilities :  To understand the customer query over the phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

Description :  Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

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 Call Center Executive Customer Service/ Call Centre 3/26/2015 [ APPLY NOW ]
logo_341.gif IQPC, DUBAI, U.A.E
United Arab Emirates
REF NO: CS-039
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  
Delegates Sales department (Outbound Calls Telesales Role)

Requirement 3 Reps

Basic AED 6000 to 8000, OTE AED 18,000 35000 +

- A minimum of 12 months telesales experience in delegate sales for business-to-business conferences or exhibitions.

- Excellent communication skills (A clear and confident phone manner, tone and power to persuade are MUST-HAVE qualities)

- Self-motivated to succeed, Committed and ready to take the heat involved in hitting and overachieving weekly and monthly targets.

- Persistent, enthusiastic and energetic personality




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