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  Job Position Job Category Posted On Action
 Customer Care Customer Service/ Call Centre 8/5/2019 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CC-846544
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Key Responsibilities ? Process purchase orders received from TPPs and direct customers within the assigned territory. ? Update of backlog and revenue recognition files and drive Daily management. ? Invoice in a timely manner including monthly billings ? Preparation and submission of export documentation to ensure timely revenue recognition. ? Concisely communicate order status to TPPs and direct customers. ? Handling all customers calls by taking ownership and responsibility ? Managing customers inquiries such as pricing, stock availability, delivery, order status and product information ? Work closely with commercial operations and internal support functions to drive growth and continuous improvement. ? Interface with Sales Administration / Logistics / Purchasing to confirm delivery / installation / warranty terms for Instrument order ? Support commercial forecast accuracy by providing estimates throughout month ? Instrumental in integration of newly acquired businesses. ? Mentor and support colleagues in team Required Skills ? Minimum 5 years' experience in a Customer Support role ? Knowledge in export processes is required ? Good IT skills and experience in using ERP

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 Customer Service Manager Customer Service/ Call Centre 8/5/2019 [ APPLY NOW ]
logo.gif DUBAI HEALTH
United Arab Emirates
REF NO: C-947655
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

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 Customer Service Agent Customer Service/ Call Centre 8/5/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-195
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
? Medical and dental
? Tuition reimbursement
? Paid vacation
? 401K
? Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word? Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?

While ultimately it will be your positive attitude and energy that help you succeed, there are a few things you need to get started:
? High School diploma or equivalent
? Bilingual in Spanish
? Customer service experience
? Call center experience preferred
? Competency using Windows
? Well polished communication and verbal skills
? Ability to multi-task, in a fast paced and vibrant work environment
? Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.


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 Customer Service Representative Customer Service/ Call Centre 8/5/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-196
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Come meet the team at our new address at 830 Canterbury Rd., Westlake, OH 44115.


If this describes you ?
?Customer-service oriented
?Outgoing & Kind
?Passionate & Motivated
? then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff? TeleTech provides our associates with:

?Competitive salary
?Advancement and Career Opportunities


What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

?High School Diploma or equivalent
?6 months or more of customer service experience
?Competency using Microsoft Windows
?Exceptional Communication & Verbal skills
?Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


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 Other Customer Service/ Call Centre 8/5/2019 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-197
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Experienced candidates should be sociable, savvy & remain red carpet ready in a fast paced sleek & glamorous environment.
Experience in a similar a role a must within a Fine Dining, High end, High volume environment is a must!

SALARY OFFERED: Competitive tax free basic + Service Charge + Full expat package (Flights, Visa, Accommodation, Medical Cover, Meals on Duty & Transport allowances)


Description :  My client is a High End American Japanese Restaurant concept newly opening in Dubai & we are searching for an experienced Reservations Manager to join this International 5* team.

Role: RESERVATIONS MANAGER - AWESOME JAPANESE CONCEPT - DUBAI
Sector: Customer Services
Location: Dubai
Salary: Market related


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 Receptionist Customer Service/ Call Centre 8/5/2019 [ APPLY NOW ]
logo.gif ILMC GROUP
United Arab Emirates
REF NO: RT-11301
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
- Excellent English speaking and writing.
- Excellent customer service
- Attentive
- Polite
- Friendly
- Willing to always help
- Excellent computer skills
- Problem solver
- Telephone etiquette
- Follow instructions

Responsibilities :  The Receptionist will be responsible for:

- Meeting, greeting and directing residents and visitors
- Serving as the primary point of contact for the property
- Managing administrative requests from residents
- Verifying and recording visitor information
- Answer calls professionally and assist callers with directions or instructions for the building
- Receive and process incoming and outgoing laundry, shipments and or mail/packages
- Monitor lobby traffic and alert residents to arriving guests and deliveries
- Keeping the communal areas tidy and providing a security presence on-site
- Maintain records of visitors, contractors, keys, elevators, incident reports, daily activities
- All other job duties as requested
- Develops a strong knowledge of the facilities and services and of the surrounding community.
- Provides guests with information about attractions, facilities, services, and activities in or outside the property.
- To ensure a proper use of the telephone etiquette standards.
- To ensure that all necessary equipment are maintained properly with sufficient stock for day to day operations.
- Stay up to date with all activities and services in the tower.
- Project a professional manner with an emphasis on hospitality and customer service.
- Maintain a clean, healthy, and safety working area.
- Handles guest complaints and solve problem to the degree possible.


Description :  
POSITION SUMMARY:

Clubhouse receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills ( speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.


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 Customer Service Agent Customer Service/ Call Centre 8/5/2019 [ APPLY NOW ]
logo.gif REGUS
United Arab Emirates
REF NO: C-093763
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  ABOUT YOU
Whilst the skills and experience you have gained in life and your career are important we recruit based on attitude and behaviours as these are what define great performers at Regus. To be successful in this role you should be;
* Bright
* Motivated
* Enthusiastic
* Customer focussed – enjoy working with them and solving their problems.
* Determined and resilient.
* Ambitious.
Responsibilities :  The Role:
To look after every customer in your community professionally

Regus People
You thrive working with a team of people and make customers a priority

Customer Service
You are well organised and ensure customer requirements are delivered

Quality and Standards
You take pride in making sure each centre you are in runs to Regus standards

Communication
You are a great communicator and resolve or escalate customer issues quickly


Description :  JOB TITLE:
Community Associate - 15882BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.


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 Customer Service Representative Customer Service/ Call Centre 8/5/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-209
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  TeleTech is now accepting applications. Join our team of upbeat, friendly Customer Service Associates.

If this describes you ?
1. Customer-service oriented
2. Outgoing & Kind
3. Passionate & Motivated
? then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff? TeleTech provides our associates with:

1. Competitive salary + bonuses
2. Advancement and Career Opportunities
3. Tuition Reimbursement & Retirement Savings
4. Employee Rewards and discounts

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
1. High School Diploma or equivalent
2. 6 months or more of customer service experience
3. Competency using Microsoft Windows
4. Exceptional Communication & Verbal skills
5. Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


APPLY NOW
 System & Network Engineer Customer Service/ Call Centre 8/2/2019 [ APPLY NOW ]
logo_15062.gif SYBRID PVT LTD
United Arab Emirates
REF NO: CS-078
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. 2+ years IT Work experience
2. Demonstrated expertise in configuring, installing and troubleshooting PC systems, Microsoft 7, XP and MS office applications, network configuration.
3. Working knowledge of remote access Remote Desktop, VNC and Virtual Private Network
4. Must be customer focused and have effective productivity /work output
5. Must be a team player and able to work with minimal supervision.
6. Bachelor's Degree in Information Technology Computer Information Systems or Computer Science
7. Experience using administrative tools and working knowledge of DNS, DHCP and TCP/IP
8. Experience working in a wireless network environment
9. Working knowledge of troubleshooting ticketing systems such as Remedy.

Responsibilities :  
Level 1 support including but not limited to;

1. Perform desk-side support service per Clients pre-defined/location specific service process
2. Manage workflow and service request through Clients call ticketing system
3. Software installation, configuration, and troubleshooting for end users
4. Hardware and Software upgrades
5. Performance of IT support duties as defined by the appropriate I.T Support team leader
6. Network printer installation/configuration
7. General Desktop Support/Project Coordination/Move activities
8. High level of customer focus and strong customer support commitment.
9. Support and assist colleagues; commit to and be accountable for overall group success.
10. Work with other support groups and vendors to provide seamless support to customers.
11. Monitor, analyze and address reliability and performance issues.
12. Analyze problems, develop creative solutions and assess risks/benefits.
13. Develop strategies for resolving them and preventing future occurrences.
14. Work with 2nd level support group to assist with application design/development/upgrade testing and implementation.
15. Assess and address compliance with applicable IP Policies, Standards and Technical controls.
16. Document supported system and application procedures and processes.
17. Staffing the help desk as needed.
18. Keep abreast of technology changes and Client's operating environment changes to assess potential impact to supported systems and applications and to proactively look for opportunities to improve service and /or reduce costs
19. Participate in Change Management Process.
20. Occasional after-hours and weekend support is required.
21. Participate in project work as assigned.


Description :  Develop / implement Disaster Recovery Plan.
1. Securing network communication via LAN/WAN and internet
2. Develop / implement network policies i.e. updating clients with updated patches and virus definitions etc.
3. Compliance I.T Operations Policies Procedures and information Security Policies.
4. Servers/network data backup/ recovery plans.
5. Managing Network Services.
6. Server management will be the Primary Responsibility and he would be responsible for Installing, configuring, maintaining and upgrading of Servers.
7. They will also be responsible for ensuring the Servers are backed up and that the server data is secure from unauthorized access, spams, hackers, virus and other threats.
8. This position will responsible for maximizing servers uptime, maintain Infrastructure Security.
9. There is also an expectation that the incumbent will research and seek opportunities for the on-going improvements in Infrastructure of Sybrid.


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 Call Center Agent Customer Service/ Call Centre 7/21/2019 [ APPLY NOW ]
logo_16884.gif BDL GROUP
United Arab Emirates
REF NO: CS-079
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
1. FEMALE Only.
2. Call Center Agent experience.
3. Persian (FARSI) and Arabic languages are essential!
4. Basic Computer knowledge (Microsoft Outlook, Explorer).

Responsibilities :  
1. Answering the calls.
2. Assist the customers on the phone.
3. Manage the data by using PC.


Description :  
We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams per month depending on experience.

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