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  Job Position Job Category Posted On Action
 Call Center Agent Customer Service/ Call Centre 7/21/2019 [ APPLY NOW ]
logo_23269.gif QUANTUM REAL ESTATES BROKERS LLC
United Arab Emirates
REF NO: CC-5121
 
Education :  Higher Secondary
Experience :  1 - 5 Years
Responsibilities :  We are looking for Indian Call Centre Agents

British company looking for Indian Call Centre Agents to start work immediately on a full time basis.

The ideal candidate must be able to speak a good level of English and be comfortable making a high number of calls.

Description :  We are looking for Indian Call Centre Agents

British company looking for Indian Call Centre Agents to start work immediately on a full time basis.

The ideal candidate must be able to speak a good level of English and be comfortable making a high number of calls.

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 Call Center Agent Customer Service/ Call Centre 7/21/2019 [ APPLY NOW ]
logo.gif CRM MIDDLE EAST
United Arab Emirates
REF NO: CCC-1212
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  o Excellent oral and written communication skills
o High level of active listening skills
o Customer focused
o Attentive to details
o Positive behavior, team spirit
o Ability to handle administrative tasks
o Computer skills
o Telephone skills
o Bilingual
o High level of self-motivation

Responsibilities :  Urgently required French Speaking Call Center Agents who can join immediately, should have prior UAE Experience preferably from Call Center background.

Description :  o Handle inbound and outbound requests via multiple channel (phone, e-mail, mail)
o Have the brand culture and knowledge to respond with service excellence to all types of questions
o Collect and handle personal information with care and respect (confidentiality)

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 Research Associate Customer Service/ Call Centre 7/21/2019 [ APPLY NOW ]
logo.gif PEOPLE PERFECT ADVISORY
United Arab Emirates
REF NO: CCA-3461
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  We are hiring Asian and Arabic Female candidates for Field Interviewer positions. Essentially, the candidate is required to have background knowledge of the core market research activities. Would be responsible for conducting interviews, gathering data, and making recommendations based upon the research findings. The candidates should be good at understanding research objective Analysis & Evaluation skills with background knowledge of quantitative and qualitative research would be a plus. Candidates with visit visa or transferable visa can also apply. Job Location will be Sharjah and Abu Dhabi

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 Customer Care Executives Customer Service/ Call Centre 7/21/2019 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: CC-8365443
 
Education :  Higher Secondary
Experience :  Not Required
Responsibilities :  Communicate with customers through calls / emails and assist them with their inquiries.
- Redirect calls / emails to the concerned departments.
- Register complains on the allocated system to get the concerned department to contact the customer.
- Minimum 2 years of call center experience
- Good command of English Language is a MUST

Interested qualified candidates may come for a walk-in interviews with an updated CV.

Description :  Communicate with customers through calls / emails and assist them with their inquiries.
- Redirect calls / emails to the concerned departments.
- Register complains on the allocated system to get the concerned department to contact the customer.
- Minimum 2 years of call center experience
- Good command of English Language is a MUST

Interested qualified candidates may come for a walk-in interviews with an updated CV.

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 Call Center Supervisor Customer Service/ Call Centre 7/21/2019 [ APPLY NOW ]
logo_54616.png GENERAL ELECTRIC
United Arab Emirates
REF NO: CC-58566
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  We are looking to recruit an experienced Call Centre Supervisor to manage a team of Call Centre Agents within Dubai.The main responsibilities of the role are as follows:Develop the monthly shift schedule and ensure the proper allocation of resources according to projected activitiesHandle inbound and outbound requests in case of overflow and respond to customer inquiries in accordance with established service level agreements within assigned operational companies (respond to customer emails, letters)Handle escalated calls and be available when agents appear to need assistanceMonitor closely and quality assess inbound calls, outbound calls, email responses and data capture (target based)Keep track of attendance, daily statistics, paid time off, sick leave etc and manage the team accordingly. Be visible to answer questionsExperience:The ideal candidate will have the following skills and experience:Experience in Customer Service and/or Call CentreExperience in Managing a teamExcellent English language skills (written and oral)Computer and telephone skillsAttention to detailQualifications:University or College Degree experienceRequirements:2 - 3 Years

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 Customer Care Customer Service/ Call Centre 7/21/2019 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CC-484645
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

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 Customer Care Executives Customer Service/ Call Centre 7/20/2019 [ APPLY NOW ]
logo.gif G7 CR TECHONOLOGIES INDIA.COM
United Arab Emirates
REF NO: C-947464
 
Education :  Higher Secondary
Experience :  Not Required
Responsibilities :  Spot Offer for Flipkart Process_Hindi+English
? Process: Inbound Process(Flipkart)
? Qualification: 10th Pass, PUC and Any Graduates
? Salary: 9K to 11K
? Shift Timing: 9.30AM to 6.30PM
? Working Days: 6Days







Description :  Spot Offer for Flipkart Process_Hindi+English
? Process: Inbound Process(Flipkart)
? Qualification: 10th Pass, PUC and Any Graduates
? Languages: Hindi+English
? Salary: 9K to 11K
? Shift Timing: 9.30AM to 6.30PM
? Working Days: 6Days





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 Customer Service Officer Customer Service/ Call Centre 7/18/2019 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: CS-986322
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Purpose:
To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department.
Responsibility:
? Adhering to the call centre procedures and policies at all time.
? For working rotational 24/7 shifts at central and site call centre**
? Answer inbound calls as well as assist customers who have specific inquires.
? Transfer of calls to specific departments depending on the client/customer?s requirement
? Professionally handle the customer call as per the company standard.
? Accurately logging the customer call in CAFM system.
? Handle, follow up and resolve customer complaints.
? Provide customers with product and service information.
? Identify and escalate priority issues.
? Route calls to appropriate resource.
? Follow up customer calls where necessary.
? Provide personalized customer service to the highest level.
? Prepare various reports on service request, incidents & work orders for the execution team.
? Prepare and circulate aging, monthly & daily reports to the Execution Team.
? Support functionality for preparation of CAFM data.
? Validating the service report from the execution.

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 Customer Care Executives Customer Service/ Call Centre 4/17/2019 [ APPLY NOW ]
logo_54638.png JUMEIRAH
United Arab Emirates
REF NO: CM-864544
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  The roles and responsibilities will include: ? Demonstrate strong leadership and people management skills in managing onsite customer care coordinators/team ? Continuously improve the customer service experience to maintain customer loyalty and exceed expectations at every turn ? Respond to and provide immediate resolution to homeowner concerns; you will take ownership of customers issues and follow issues through to resolution ? Execute on the customer journey, experience and relationship from the point of post-sale onward through the life of the relationship ? Prepare, Manage and deliver all daily, weekly and monthly reporting to Senior managers and partners as needed on customer care KPI's and metrics and deficiency tracking ? Manage the Quality Control Inspection (QCI) and Pre-Delivery Inspection (PDI) processes. ? Collect, review, and schedule 30-day and Year-End Warranty Service requests and oversee the timely completion of all deficiencies ? Use and manage punch list software and ensure third party trades and service staff track and monitor deficiencies through the system and issue weekly reporting ? Review repairs completed by service personnel and trades to inspect quality of work and ensure all deficiencies are corrected and are up to the high standards of the company ? Maintain and track customer communication through CRM and monitor the completion of all required service administration records, Develop, compile and continually update, improve and maintain customer service procedures, policies and standards for the company ? Ability to stay current and learn the latest in customer service methodology and trends. ? Exhibit leadership skills to train, coach, and mentor junior staff ? Attend weekly construction meetings to uphold service standard with third party trades, and construction team ? Hire, train, and action plan non-productive behaviour by staff ? Represent Adi's core values in all interactions, both with internal staff and external partners and customers. ? As needed by management Required Skills To excel in this role, you: ? Must have a bachelor's degree in Business (BA or B.comm.), with focus on customer service, project management, or equivalent with high achievement ? Minimum 4 years of experience working in Customer Care, Quality Control, Construction, or similar industry ? Have strong leadership skills with history of managing and leading teams ? Possess a background in project management, with strong coordination skills

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 Receptionist Customer Service/ Call Centre 4/17/2019 [ APPLY NOW ]
logo_30641.png DI
United Arab Emirates
REF NO: RE-84655
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Receptionist cum secretary is required for a company in Dubai.
She should have experience running a reception, doing secretarial work, and knowledgeable about law. Good command in English
Female and single applicants only.

Presentable and professional
package will be discussed during the interview for successful candidates.
please send your detailed CV with photo, your visa status, and your package expectations.

Description :  Receptionist cum secretary is required for a company in Dubai.
She should have experience running a reception, doing secretarial work, and knowledgeable about law. Good command in English
Female and single applicants only.
Presentable and professional
package will be discussed during the interview for successful candidates.
please send your detailed CV with photo, your visa status, and your package expectations.

APPLY NOW