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  Job Position Job Category Posted On Action
 Business Development Manager Management / Consulting 6/14/2019 [ APPLY NOW ]
logo.gif ABSOLUTE CONLIGUS
United Arab Emirates
REF NO: SL-1427
 
Education :  Bachelors Degree
Experience :  Not Required

Skills :  MLM networking experience

Description :  You have MLM Networking experience, love taking to people to build up your own business? Then you are exactly the person we are looking for.
Conligus is a global operating MLM Company with over 500.000 Members spread over 6 continents in over 160 countries. As we now are entering the middle east market we are looking for a MLM specialist with Network marketing experience.

Our mission in Conligus is to help people from all corners of the world, who wants to start their own business and become successful entrepreneurs. We will create a global force of entrepreneurs that share our philosophy to share the wealth.

To create a global force of entrepreneurs that share our philosophy to share the wealth”
Our goal is to reach 1 million entrepreneurs within 2015 and create a wealthy global community of people just like you!
We don’t promise you millions without working, but what we do promise is durable ongoing success and high residual income.

More information and free registration at:

http://absolute-conligus.com/yourwaytosuccess


We offer:
- A revolution in the global online business
- Unique distribution concept
- Our concept is developed from MLM professionals for MLM professionals
- High profits and bonuses
- No product sale
- Your chance to be part of a new auction platform from the beginning on




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 Other Management / Consulting 6/14/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: MGMT-0265
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications
Strong understanding of Teletechs business, core values, and goals
Strong interpersonal skills in dealing with a diverse population
High customer service orientation
High level of integrity, honesty, and judgment
Math/statistics and computer proficiency
Strong analytical skills
Ability to respect and ensure strict confidentiality of customer data.
Demonstrated multi-tasking capability and proven success in fast paced environment
Strong attention to detail and desire to follow procedures
Strong verbal and written communication skills
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), or ability to learn technology quickly
Reporting
Preferred Qualifications
Knowledge of call center business
Call center experience

Description :  Senior Specialist, Workforce Management

Workforce Management Senior Specialist

Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting & analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for leadership to internal department reports on scheduling concerns. WFM Sr. Specialists ensure that policies for scheduling are followed. They provide recommendations (based on forecasting and trending analysis), on FTE hiring for various lines of business (LOBs), across sites as well as conduct head count production analysis. WFM Sr. Specialists are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include: understanding the contractual parameters of the client; in-chair occupancy, average call handle time; tracking and trending call volume history; tracking associate absenteeism and other components of the overall work flow; provide, coordinate, analyze and consolidate all schedule adherence data in order to deliver processes and project work in a timely and accurate manner following company and client requirements and standards. WFM Sr. Specialists work closely on day-to-day basis with operations leadership influencing and providing recommendations based on agents performance reports in order to comply with financial requirements. WFM Sr. Specialists work closely with HC on scheduling and uploading employees to new hire trainings, nesting time, and transitioning from one line of business to another when needed. WFM Sr. Specialists are expected to have a thorough working knowledge of TeleTechs policies and procedures related to WFM duties and client specific requirements and expectations of service level.
Key Performance Objectives
1. Achieve 100% of accuracy and speed in delivery of requirements. WFM Sr. Specialists are given daily, weekly, and monthly tasks, which must be met on time. They provide support for real time monitoring for schedule adherence; forecasting and analysis. They monitor agents performance, provide advices/suggestions to Operations on metrics, schedules and shifts; work closely with them on action plans. WFM Sr. Specialists prepare production reports and data analysis for Operations, HC and WFM leadership. They are accountable for verification of schedule modifications based on various work flow components, such as associates breaks, lunches, time off, vacations, outages, etc. (Time management, achievement motivation, results orientation, efficiency, accountability, data analysis)
2. Learn key business objectives, timeframes, and requirements associated with each goal and task. Become a WFM process and system expert. This includes high level of knowledge of WFM practices and policies and having a thorough understanding of systems that support those functions, such as EWFM (Employee Work Force Management), Avaya, and other TeleTechs and client specific tools and systems. WFM Sr. Specialists are expected to be a POC (Point of Contact) for WFM tools and systems if issues arise. Adapt quickly to any changes in the process. Be able to troubleshoot and analyze staffing issues, and work closely with WFM to uncover and report issues that will impact WFM systems and processes. Understand the requirements for each task while strictly adhering to TeleTechs policies and client requirements/expectations. (Attention to detail and process, follow-through, technical knowledge, ability to learn, analysis)
3. Understand and improve the key success metrics associated with workforce management goals. These include:
IOCC% and POCC% management
Achieve client level service objectives
Manage staff to volumes and adjust accordingly
Schedule adherence
Outage management
WFM Sr. Specialists should gather information, analyze data, observe the process and participate in efforts to constantly look for opportunities to improve current process affecting schedule adherence and reporting and communicate their ideas to their managers regularly. (Observation, innovation, creativity, collaboration, communication)
4. Deliver consistent high quality customer service. Respond to all customer (internal/external) requests within the established time frames. Maintain a positive, respectful and caring attitude when working with others. Communicate scheduling and staffing problems clearly and reassure customers that issues will be resolved quickly and deliver with minimum long term impact. Proactively share all work force issues with management. Take personal responsibility for solving and finding solutions. WFM Sr. Specialists make data analysis based on clients requirements and work to address all clients needs based on metrics/staffing/revenue issues. (Customer focus, friendly, helpful, accountability, diplomacy, communication)
5. Escalate staffing issues as appropriate. Clearly identify work force issues including the scope of the problem and relative urgency. Provide clear documentation of the issue to the appropriate team. Answer questions and assist in isolating the root cause of problems. Participate in testing solutions to ensure problems have been resolved. (Analysis, problem solving, judgment, communication, system troubleshooting)

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 General Manager Management / Consulting 6/14/2019 [ APPLY NOW ]
logo.gif REGUS
United Arab Emirates
REF NO: MGMT-0290
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Description :  At Regus, we’re leading a business revolution – with over 1 million clients – we’re building a brand new sector that’s growing rapidly all over the world. We’re helping businesses of all sizes adapt to the changing needs of mobile working, global growth and the demand for flexible working – we make business happen.

You’ll run one of our hi-tech centres like your own business - that's overall responsibility for sales and operations - making it the place to be for a wide range of business clients. From identifying and winning new clients to recruiting, motivating and managing a team, you’ll run the centre smoothly, successfully and, most of all, profitably.

We are looking for people with outstanding commercial acumen and an excellent customer service attitude. You'll need professional communication skills with the ability to network at senior levels, building strong business relationships.

To see a detailed job description, please visit Reguscareers.com and select the working at Regus tab.

Join us and we’ll give you all the training and development you’ll need to build a successful and rewarding career with a growing global company.

We’re always looking for the best talent - whether you are a manager of customer service teams or in the front line of service, or even a graduate starting out, we want to hear from you too.



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 Receptionist Management / Consulting 6/14/2019 [ APPLY NOW ]
logo_11960.gif CRESCENT REAL ESTATE
United Arab Emirates
REF NO: MGMT-0164
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  

- Energetic, motivated and Presentable.
- Able to response and solve problems independently.
- Responsible, with good communication skills.
- Computer literate.
- Have at least one to two year of experience preferably in the same field.
- Fluent in English or Russian, Arabic, Hindi, Urdu, etc.
Responsibilities :  Female Secretary / Receptionist for a real estate company situated in Business Bay.

Description :  Female Secretary / Receptionist for a real estate

Looking forward on meeting you at the interview.
Best of Luck!
Crescent Real Estate

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 Relationship Manager Management / Consulting 6/14/2019 [ APPLY NOW ]
logo.gif BRIXFORD MANAGEMENT
Saudi Arabia
REF NO: MGMT-0196
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  1. Must have strong interpersonal skills and the ability to deliver highly personalized service to a group of High Net Worth clients
2. Exceptional client service phone skills
3. Must have extensive knowledge of our policies and procedures and ability to work in a fast paced deadline oriented environment

Responsibilities :  1. Partners with S (AE) in implementing a structured client contact strategy and promotes annual guidance reviews.
2. Implements structured client contact strategy such as local market development through strategic targeted mailings in partnership with the AE.
3. Manages inbound calls and emails generated by a book of clients and takes responsibility for proactive outreach to clients.
4. Conducts basic guidance preparation discussions with clients that support the overall strategies developed for the client by the Account Executive.
5. Sets up targeted appointments to address client needs related to products and services. Responsible for basic sales interactions, including customer facing conversations to help advance the sales cycle.
6. Prepares reports and information for client meetings, including prospect and referral letters in accordance with compliance requirements.
7. Conducts basic prospecting and/or sales communication with clients in the S (AE) book and potential new business at the discretion of the S (AE).


Description :  Our company is committed to delivering the best customer experience in the financial services industry. We help millions of people save and invest through personal investment accounts and workplace savings plans. Our associates build long-term relationships with our clients, helping them steer our full range of investor products and services, including one-on-one investment guidance, wealth management, retirement planning, income strategies, and college planning services, as well as integrated employee benefits solutions.

We have 170+ Reliable Investor Centers across the United States and Middle East and continue to open several new branches each year. Branch representatives offer guidance and personalized investment solutions to our customers in a face-to-face setting, and help extend our reach. It is our priority to deliver customized and effective service, and successfully anticipate clients’ emerging needs


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 General Manager Management / Consulting 6/14/2019 [ APPLY NOW ]
logo_131.gif DIRECT MARKETING SERVICES - DUBAI, UAE
United Arab Emirates
REF NO: MGMT - 0157
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, Direct Marketing Services is the largest Direct Marketing agency in the Gulf. With a massive infrastructure, partnership with postal agencies, DMS is a one stop shop direct marketing agency that serves its clients in the areas of database management and marketing, direct mail campaign, call centers and letter shop services. The client roster includes Nestle, Procter and Gamble, sony, Saudi Airlines and other multinational and regional leaders.

Job Description:

Be Direct!

The Leading Direct Marketing Agency in the Gulf is looking for entry level managers with 1-2 years experience in similar industries to lead a new generation of Multinational Direct Marketing projects.

Requirements:

- University graduate
- Understanding of culture, direct marketing, loyalty programs, databases and print management
- Strong communication, project management and organization skills
- Client Servicing a plus!

Conveniently located in Qusais, competitive remuneration, great work environment!



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 Export Manager Management / Consulting 6/14/2019 [ APPLY NOW ]
logo_511.gif MISR GLASS MANUFACTURING COMPANY, EGYPT
Egypt
REF NO: MGMT 0003
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, Misr Glass Manufacturing Company S.A.E (MGM) is an Egyptian Joint Stock company specialized in the production of quality lightweight flint, green and amber glass containers for a variety of consumer and pharmaceutical products.
MGM was established in 2004. In the same year, MGM purchased the fixed assets of ElNasr Glass Company at Mostorod, which was sold as part of Egypts privatization program.

Combining experienced employees in El Nasr transferred to MGM after acquisition with state-of-the art equipment in glass forming and ampoule manufacturing technology as well as international technical know how transfer, the company is set to achieve great success in the local and international markets.

Major Shareholders of the company are El-Zayat Group who was the previous owner of Al-Ahram Beverages Company before its recent acquisition by Heineken International. El-Zayat Group succeeded in making Al-Ahram one of, if not, Egypts best privatization success story.With headquarters in Cairo, MGM provides superior services for the production and decoration of glass containers for consumer and pharmaceutical products, serving both the domestic and international market. Our goal is to exceed the expectations of every client by offering outstanding customer service and high-quality products both for the local & international markets.

Our Client is seeking to recruit an Export Manager to join their company.

Job Description:
5 - 10 years experience in similar position.
Good knowledge of the glass manufacturing industry (at least 5 years)
Excellent knowledge of English language ( speaking, reading and writing ) (preferably Arabic)
Excellent Computer skills.

The candidate should also have the following skills:
a) Excellent planning and follow up.
b) Excellent experience in international marketing and market research.
c) Excellent knowledge of product distribution, quality marketing and pricing.
d) Excellent knowledge of customer segmentation and targeting.
e) Ability to interact with global clients at all levels of management to develop new business.
f) Proven track record



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 Consultant Management / Consulting 6/13/2019 [ APPLY NOW ]
logo.gif FLUXMANS CONSULTING
United Arab Emirates
REF NO: MGMT-0063
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  The appointee will have a post graduate degree in an appropriate area such as economics or business, MA, ME com or MBA. The qualifications, which should refect a high standard of intellect and cognitive ability, must be matched by a solid record of sucess.

You will need to be a driven person who has the self motivation to succeed and the personality to motivate your team to reach the highest levels of success.
Responsibilities :  Their client is a highly respected STRATEGY CONSULTANCY which although based in Johannesburg, South Africa provides services across the Middle East and Africa.

They wish to appoint a SENIOR CONSULTANT - BANKING STRATEGY to take charge of their activities in the UAE, Kuwait and Saudi Arabia. The successful applicant will provide consulting leadership and coordination to ensure service delivery of the highest standards. You must enjoy using your personal and the organizations resources to add value to your clients businesses.

If you are currently in a consulting role, then this is an opportunity to join a niche consultancy. You will receive the recognition you deserve and the exercise the substantive responsibility your career deserves.

There are established clients and assignments, so the appointee must be able to hit the ground running. At the same time the Senior Consultant will be responsible for generating new work and developing clients and flow of new work. Prsentation and communication skills must be of the very highest standard.

Description :  The successful applicant will have at least three years solid experience in Strategy Consulting leadership. Their client urgently wishes to speak to applicants with the appropriate strategy experience and 5 to 10 years experience in managing teams of consultants in the financial services or banking world. Your present position could be in a bank, a financial institution or a recognized consultancy.

Naturally, all discussions and negotiations will be held in the strictest confidence.

Among the elements of the position are:
Market analysis
Trend Forcasting
Retail Credit consulting
Channel Optimization
Business Case development
Interviews for the opportunity will take place either in Johannessburg or Dubai. It is likely that part of the selection process will require the condidate to make a presentation on a case study. This case study would be designed to provide the applicant with ample opportunity to display the skills in strategic thinking that the position requires.

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 Office Manager Management / Consulting 6/13/2019 [ APPLY NOW ]
logo.gif GRAMEEN-JAMEEL PAN-ARAB MICROFINANCE LTD
United Arab Emirates
REF NO: MGMT-0063
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  - Fluency in English;
- Detail-oriented professional with strong analytical and problem solving skills;
- Excellent oral and written communication skills with a positive customer service attitude. Must be able to process information quickly and provide concise and efficient feedback/requests;
- Ability to meet deadlines and prioritize assignments from multiple sources;
- Excellent interpersonal and inter-cultural skills; must be a team player;
- Good local knowledge of UAE work environment;
- Professional appearance and demeanor;
- Commitment to eradication of poverty in the Middle East & North Africa.

Responsibilities :  - Responsible for office operations;
- Manage all office vendors;
- Liase with IT company and responsible for computer equipment procurement and maintenance;
- Responsible for employment contracts, personnel files, and human resources;
- Manage legal contracts and legal counsel;
- Manage driver and kitchen assistant;
- Assist with general administrative support, including proofreading, filing, mailings, faxing and photo copying;
- Requisition supplies, printing, translations and other services in support of operations;
- Schedule, organize and support meetings and events;
- Arrange for travel for staff members through company travel agent:
- Prepare itineraries, trip files, supplies and arrange for cash advances as needed;
- Prepare payment requests and expense reports after the trip is completed;
- Develop file management system both for hard copies and for shared network files and ensure that these systems are maintained;
- Update mail and phone usage and access;
- Handle administrative details for projects as requested;
- Responsible for operating procedures and policy manuals;
- Maintain required level of confidentiality in handling of business;
- Report activities and challenges to supervisor on a regular basis;
- Other duties as assigned.




Description :  The Office Manager is responsible for company operations as well as administrative and office support activities for multiple functions to relieve senior managers and other staff of administrative details.

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 Consultant Management / Consulting 6/13/2019 [ APPLY NOW ]
logo_3082.gif PEPPERS & ROGERS GROUP
United Arab Emirates
REF NO: MGMT-0068
 
Education :  Masters Degree
Experience :  1 - 5 Years

Skills :  

- An undergraduate degree from a globally reputable university in business, economics, engineering or a related field with outstanding academic record, marked by strong analytical skills and a record of achieving results, MBA and/or advanced degree in a quantitative discipline is a plus.
- Minimum 2 years working experience in a well known or a boutique but highly competitive consulting company
- Experience and skills on working within a complex environment with demonstrated capabilities in organizing, translating, and presenting complex qualitative and quantitative information.
- Strong analytical and technical skills and the demonstrated ability to creatively solve complex problems
- Excellent oral and written communication skills in both Turkish & English, with the ability to interact effectively with all levels of management.
- Ability to work and contribute effectively in teams composed of colleagues and client members
- Customer relationship management (CRM) and/or valuation and/or telecommunication and/or banking and/or mergers & acquisitions experience is preferred.
- The successful candidate must be willing and able to travel in Eastern Europe, Turkey and Middle East, when necessary.
- Male candidates with no military obligations.

Description :  
- To plan, conduct and direct the analysis of complex business problems
- To provide strategic, analytical and business process assistance
- To work with clients to understand their issues and identify first best solutions
- To analyze the value chain of the client and of their customers and work to map them, creating increased customer value and ROI.

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