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  Job Position Job Category Posted On Action
 Customer Service Manager Customer Service/ Call Centre 11/14/2019 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CSM-8465
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Managing Customer Service Team by providing effective and efficient services to all internal and external customers in Middle East and Africa; implementing and improving the organization policies; delivering best customer service by complying with international logistics rules and regulations in shipping processes. Duties and Responsibilities:-Leading & supervising a team of customer service staff -Training staff to deliver a high standard of customer service in international logistics and documentation compliance-Supervising the staff to ensure they follow the processes.-Motivating customer service team to achieve the best results-Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.-Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.-Achieves customer service objectives by contributing tocustomer service information and recommendations to strategic plans and review of process and re-designing processes ; preparing and completing action plans; implementing, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.-Ability to review the contracts; memorandum of understanding,Letter of Credits and other payment terms in order to secure the benefits of the organization.-Determines customer service requirements by maintaining contact with customers; benchmarking best practices; analyzing information and applications;-Establishing and communicating service metrics; monitoring and analyzing results; implementing changes

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 Customer Service Agent Customer Service/ Call Centre 11/7/2019 [ APPLY NOW ]
logo_9208.gif NETWAYS
United Arab Emirates
REF NO: CS-9376543
 
Education :  Higher Secondary
Experience :  Not Required

Description :  ? -Professionally handle incoming requests from customers via phone and email to ensure that issues are resolved both promptly and accurately ? -Answering the questions of customers regarding the products or services and its operation or maintenance. ? -Process customer Sales orders promptly and accurately, including EDI, entry, follow up, Invoicing and documentation ? -Handling and resolving customers complaints ? -Quantify the customer's inquiry, including gather customer information, assess and fulfill customer needs and requests, update customer database, etc. ? -Respond to pricing and availability inquiries, order placement, order processing including EDI, entry, invoicing, and inventory status ? -Learn and apply company procedures, product knowledge and services ? -Participate in cross-functional planning initiatives ? -Work cross-departmentally to ensure daily operations support is successful ? -Maintain a balance between company policy and customer benefit in decision making ? -Gather required information to assist in metrics reporting ? -Educate customer on product lines & specifications ? -Support customer service team members, as needed ? -Carry out other duties, responsibilities, and projects as may be assigned, in an effective manner ? -Communicating solutions, successes, and opportunities to the Direct Manager

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 Customer Service Agent Customer Service/ Call Centre 11/6/2019 [ APPLY NOW ]
logo_62273.png DUBAI BANK
United Arab Emirates
REF NO: CA-58564
 
Education :  Higher Secondary
Experience :  Not Required

Description :  We are seeking customer service professionals to join our Dubai team, to deliver a safe, reliable, world class, customer focused service. In this role you will roving around the Dubai System (DTAS) engaging with customers and responding to incidents. This role offers exciting career opportunities in to Tram Driving. Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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 Customer Service Officer Customer Service/ Call Centre 11/6/2019 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CS-94655
 
Education :  Higher Secondary
Experience :  Not Required

Description :  On board and partner with our customers to help ensure they are happily set up and utilising our platform.
Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful.
Guide and educate customers on utilizing various self-help options and articles.
Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing.
Reach out to customers proactively to inform, educate, cross-sell and upsell.
Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy.
Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes.
Filter responses and relay appropriate feedback to product development team.
Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes.
Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers.
Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum.
Be data driven and always measure and track the success of these initiatives


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 Customer Service Officer Customer Service/ Call Centre 11/6/2019 [ APPLY NOW ]
logo_54652.png OMNI GROUP
United Arab Emirates
REF NO: CS-94655
 
Education :  Higher Secondary
Experience :  Not Required

Description :  On board and partner with our customers to help ensure they are happily set up and utilising our platform.
Build strong relationships with our customers, anticipate their needs and help them use our product to make their desired outcomes more effective and successful.
Guide and educate customers on utilizing various self-help options and articles.
Collaborate with the Customer Delight team and other internal stakeholders to help customers/users resolve issues they are facing.
Reach out to customers proactively to inform, educate, cross-sell and upsell.
Assist customers in expanding their usage of the product to increase engagement, maintain loyalty and develop advocacy.
Be a trusted advisor that can answer customer's questions, as well as identify gaps and opportunities that would benefit their desired outcomes.
Filter responses and relay appropriate feedback to product development team.
Champion the customer in internal discussions and share key learnings that will help the product team/engineers prioritise feature requests and bug fixes.
Measure Customer Engagement by tracking how our customers are using the product and provide this information to our teams so that we can better serve our customers.
Develop and implement best practices for serving our customers that will reduce churn rates to an absolute minimum.
Be data driven and always measure and track the success of these initiatives


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 Customer Service Agent Customer Service/ Call Centre 11/6/2019 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: CSR-97654
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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 Customer Service Executive Customer Service/ Call Centre 11/4/2019 [ APPLY NOW ]
logo.gif REGUS
United Arab Emirates
REF NO: C-98653
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  ABOUT YOU
Whilst the skills and experience you have gained in life and your career are important we recruit based on attitude and behaviours as these are what define great performers at Regus. To be successful in this role you should be;

* Bright
* Motivated
* Enthusiastic
* Customer focussed – enjoy working with them and solving their problems.
* Determined and resilient.
* Ambitious.
Responsibilities :  The Role:
To look after every customer in your community professionally

Regus People
You thrive working with a team of people and make customers a priority

Customer Service
You are well organised and ensure customer requirements are delivered

Quality and Standards
You take pride in making sure each centre you are in runs to Regus standards

Communication
You are a great communicator and resolve or escalate customer issues quickly

Description :  JOB TITLE:
Community Associate - 16611BR

Job Title: Community Associate
Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.


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 Call Center Executive Customer Service/ Call Centre 11/4/2019 [ APPLY NOW ]
logo_30115.png DREAMBOX
United Arab Emirates
REF NO: C-97644
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Telesales
Marketing
Customer Services
Responsibilities :  Due to growth we need to hire new Inbound Customer Service Reps. Looking for people who are comfortable helping others on the phone.

Must have up to date computer skills and enjoy working in a fast paced environment.

Requirements:

Excellent verbal communication skills
The ability to problem solve
Must be proficient in time management
Strong desire to achieve goals
Works well in a team setting
Ability to multitask

Description :  Immediate Multiple Openings for Arabic, English speaking Customer Service Associate, Tele Sales Associates and Tele Marketing Associates.

Must have atleast 2 years of Experience working in Customer Service Industry.

Should be fluent in Arabic and/ or English.

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 Tele Voice Data Customer Service/ Call Centre 11/4/2019 [ APPLY NOW ]
logo.gif PRESTIGEVACATIONS
United Arab Emirates
REF NO: T-847646
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  msexcel
Responsibilities :  Making enhanced outbound calls on leads provided by the company.
Reaching out to new customers and explaining them about our services.
Excellent with tele-calling skills, soft skills, customer interaction
Good at Basic Computers Ms-words & Ms-excel
Should be able to work individualy.
Should have excellent written and verbal communication skills and convincing power
Should have Strong attitude in selling
Should have learning & positive attitude

Description :  Prestige Vacations is the India's leading hospitality company with core activities in scheduling a inflations free holidays, reliability and trust to its member through prestige vacations.
Making enhanced outbound calls on leads provided by the company.
Reaching out to new customers and explaining them about our services.
Excellent with tele-calling skills, soft skills, customer interaction
Good at Basic Computers Ms-words & Ms-excel
Should be able to work individualy.
Should have excellent written and verbal communication skills and convincing power
Should have Strong attitude in selling
Should have learning & positive attitude

1. Explain about company products/services
2. Track and maintain outcome of each enquiry/leads
3. Generate and submit MIS report on weekly basis
4. Target oriented person with good convincing skills
5. freshers can also apply

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 Client Service Executive Customer Service/ Call Centre 11/4/2019 [ APPLY NOW ]
logo.gif REGUS
United Arab Emirates
REF NO: C-977645
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  ABOUT YOU
Whilst the skills and experience you have gained in life and your career are important we recruit based on attitude and behaviours as these are what define great performers at Regus. To be successful in this role you should be;

* Bright
* Motivated
* Enthusiastic
* Customer focussed – enjoy working with them and solving their problems.
* Determined and resilient.
* Ambitious.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

Responsibilities :  The Role:
To look after every customer in your community professionally

Regus People
You thrive working with a team of people and make customers a priority

Customer Service
You are well organised and ensure customer requirements are delivered

Quality and Standards
You take pride in making sure each centre you are in runs to Regus standards

Communication
You are a great communicator and resolve or escalate customer issues quickly




Description :  Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.



APPLY NOW

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