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  Job Position Job Category Posted On Action
 Sales Representative Sales 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: SL-1508
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Inbound Sales Representative

We are Revana, a leader in outsourced sales and marketing solutions serving some of the worlds most prestigious brand names.

We are looking for aggressive - people to people- sales professionals to join our team. Successful candidates must be able to thrive in an environment that is fast paced, competitive, and constantly changing. You must be an individual who is driven by obtaining personal goals and a strong desire to be the best in your territory. Are you a motivated, entrepreneurial professional -- a problem solver who is ready to make an impact and ready for a job where you can have some fun too.

As an Inbound Sales Representative, you will receive leads and support customers of our client companies in many industries, such as telecommunications, media, retail, credit and financial services, and technology.

What were looking for:

At Revana we value many attributes, including some of the key components of success - Motivation, Professionalism, Passion and Integrity.

Of course, there are some other requirements too. These include:
Six months sales experience required; retail sales acceptable
Call center experience preferred
Outstanding telephone and customer service etiquette
Exceptional written and verbal communication skills
High school or equivalent required; college degree a plus
Ability to navigate through several web applications simultaneously
Competency using Microsoft Windows
Becoming a Member of the Revana Team means:
Helping our Fortune 500 clients build their businesses
Nurturing existing business
Introducing customers to the best technology products and services provided by DIRECTV
Building long-term customer relationships
What we offer:
Earn an average of $11.25 up to $15/hour*
A VEN account that includes premium programming television for all employees
Advancement and Career Opportunities (we pride ourselves on promoting from within whenever possible)
Award-winning Recognition and Incentive Program
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement Planning
Paid Time Off
Ongoing Training and Development
Discounts at many major retailers & restaurants
*Including base wage, commissions and performance incentives

ABOUT US

As a leader in outsourced sales and marketing solutions, Revana serves some of the worlds most prestigious brand names. Revanas global team has a reputation for service excellence. Revana has the industrys most sophisticated marketing automation platform and sales analytics engines. These turbo-charged technologies empower our customer service, sales, and technology employees to deliver the ultimate customer experience at every touch point across the customer life cycle.
Being a Revana Business Sales Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. Revana is looking for people who LOVE making sales and business growth happen. We are a company filled with high energy people with a willingness to put the client's needs first.

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 Account Executive Accounting / Finance 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: ACC-0522
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Lead Subledger Accounting Specialist -Fixed Asset

Subledger Accounting Specialist - Lead - Fixed Asset

Responsible for superivsing global fixed assets accounting group. Partner with different departments in the organization to develop, implement and maintain systems, policies and procedures to improve internal controls and efficiency. Also, responsible in ensuring compliance to statutory documentation such as PEZA for Philippines operation for any asset additions, transfer, retirement or disposal.

Essential Duties & Responsibilities:

lead the fixed assets team to ensure all transactions are properly reviewed based on companys asset policy and in compliance to statutory documentation.
Works with Facilities, IT, Asset Management and Tax to ensure alignment of processes and responsibility over safeguarding of assets is clearly defined.
Works with Accounting (AP and GL), Finance and Financial Reporting and all other Teletech groups to ensure smooth and timely month end close process and implement methods and procedures in place that will improve and simplify cycle time
Provide input and coordinate testing for system enhancements and changes. This may require working with technical resources and cross functional management teams from around the world
Provide leadership and guidance to fixed asset teams with focus on consistently achieving service level agreements, team goals and metrics, reducing cycle time and cost of delivery.
Responsible for the planning and development of professional growth of direct reports
Develop, maintain and post metrics used to manage the team and its processes
Leverage systems and methods that improve the efficiency of the group without compromising the effectiveness of the established controls.
Administrative functions and other responsibilities as assigned
Job Specifications:
BS Accountancy, preferably CPA
At least 4-5 years work experience,
Fixed assets accounting and general ledger work experience required
Knowledgeable on statutory documentation especially PEZA is a plus
Exposure in implementation of global policy and asset management is a plus
Exposure in asset database, AP and procurement is a plus
Advanced Knowledgeable in MS Office (Word, Outlook, Excel)
Proficient in any ERP systems, preferably Oracle
Team Management; Strong Leadership and analytical skills
Ability to organize, delegate and leverage resources to accomplish goals and objectives
Excellent trouble shooting and problem solving skills
Strong oral and written English communication skill
Willing to work morning schedule

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 Other Accounting / Finance 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: ACC-0523
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Billing Operations Analyst

BILLING & COLLECTION ANALYST

General Summary:
This position is responsible for all phases of billing administration for a portfolio of accounts. Responsibilities include evaluating contracts, gathering reporting data, producing complex excel templates and validating of invoice data.

Essential Duties & Responsibilities:

Invoicing:

Reading and comprehending complex contracts
Interpreting contract requirements and translating those requirements into an invoice template. Strong English comprehension and reading comprehension skills are a requirement to successfully execute this responsibility.
Reviewing and validating contract components
Gathering operational data from various reporting systems
Updating & maintaining relevant billing data in financial systems
Validating invoicing data provided by Operations this will require significant verbal and written communications with Operations. Strong speaking and writing skills are a requirement to successfully execute this responsibility.
Ensure that all charges are billed completely and accurately

Collections:

Review and monitor assigned accounts and all applicable collection reports. Stratify collection activities to maximize cash receipts
Collection calls and/or correspondence in a fast paced goal oriented collections environment on a timely manner
Collections of outstanding accounts receivable from the existing clients, resolving customer billing problems and reducing accounts receivable delinquency.
Provide timely follow-up on payment arrangements while keeping and improving client relations.
Resolution efforts regarding collection issues, customer refunds, process and review account adjustments, resolve invoice disputes and short/over payments, invoice and payment reconciliations.

Others:
Communicating with Operations staff regarding program specifications.
Developing invoicing for new clients, reviewing contracts, identifying the source of billing elements, and establishing effective monthly processes.
Maintaining process documentation and compliance with those processes.

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 Sales Consultant Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
New Zealand
REF NO: CS-171
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

6 months + sales experience
Closing sales experience preferred
Strong negotiation skills
Outstanding telephone and customer service etiquette skills
Exceptional written and verbal communication skills
Ability and desire to excel in a fast-paced, call center environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


Description :  Telco Sales Consultant

Being a TeleTech Outbound Sales Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy and being rewarded for personal success. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you will achieve assigned revenue quotas and provide professional customer service for outbound sales calls from commercial, public sector, or consumer customers. Excellent sales, product and systems training are provided with ongoing sales coaching. As a result, you will be positioned to maintain strong knowledge of products and brands, Achieve revenue quotas, and recommend, negotiate, quote and close sales.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. It's people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive salary + bonuses
Advancement and Career Opportunities
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement planning
Paid Vacation Time
Discounts at many major retailers & restaurants



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 Research Associate Retail 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: RTL-0441
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Research Analyst

As an Analyst of Research, you will be a member of a small focused team that conducts secondary and primary research for industry verticals and business units throughout the company. Your output will provide critical research findings and reports on key industry trends, strategic sales engagements, sales account plans, product investment, and sales engagement proposals.
As a contributor to the team and business, you will be responsible for delivering high quality analysis, insight, and presentations to support the International Sales and Marketing programs.

Candidate must possess at least a Bachelor's/College Degree in any field.
Ability to synthesize information into useful headlines of information containing actionable recommendations.
Capable of independently managing time & tasks to accomplish objectives effectively and efficiently.
A fast learner, pro-active, flexible, patient and has a keen eye for attention to details.
Maximize usage of available tools/support to maintain/improve content quality during daily operations.
Should have excellent communication skills, fluent in both oral and written English.
Experience in primary and secondary research tactics.
Keeps up-to-date on industry trends and reporting standards.
Converting data into easy to understand reports or presentations
Must have excellent computer and Internet research skills.
Proficient in MS Office PowerPoint, Excel and Word
Candidates must be willing to work as soon as possible.
Fresh graduates are encouraged to apply.
Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development/Research or equivalent.
Applicants must be willing to work in Makati City.
Full-Time position available.

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 System Administrator Tech Contract / Information Technology 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0705
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Junior Systems Administrator

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

We are currently searching for an experienced Windows Systems Administrator to work in support of our Hosted Collaboration Solutions division supporting Cloud based project solutions. The ideal candidate will have some exposure to supporting virtualization solutions for enterprise environments and will have exposure to virtualization software, SAN infrastructure, and datacenter networking. You will be part of a team providing a first in class hosted collaboration solution for our enterprise business clients.

Primary Responsibilities:

Shared responsibility and daily operational support of entire server environment including administration, maintenance and troubleshooting
Enterprise patch management and enterprise server management
Debugging problematic software
Server staging
Working with a team to help maintain the vSphere infrastructure within global data centers in support of the hosted cloud solution service offering for eLoyaltys enterprise clients.
Will work with a team to help support Cisco UCS B series blade server chassis
Shared responsibility and highly skilled at providing Windows Server Administration and Support at the enterprise level
Responsible for producing high quality deliverables in a timely fashion.
Provide technical assistance to help resolve issues relating to a variety of enterprise technologies.
Work with vendors / cross team engineering group/s to provide solutions to complex issues.
Self motivated engineer who is able to prioritize projects, issues and tasks and work under minimum supervision.

Skills & Experience Requirements:

2 to 3 years enterprise level administration and troubleshooting experience with Windows Server 2003 & 2008
1 year experience deploying, supporting, and administering VMware in large virtual server infrastructure environments is a plus
Understanding and experience of networking technologies including AD, DNS, WINS, and DHCP.
Knowledge of Cisco UCS B series blade server chassis and Cisco UCS Manager 2.0 or later.
Familiarity and experience with Cisco, HP or Intel server hardware, firmware, BIOS, RAID, server backups and server security.
Experience working with Citrix NetScaler or ACE Load balancers
Must possess good problem solving and troubleshooting skills in supporting enterprise level clients
Must possess logical and methodical problem solving skills as well as the ability to communicate and justify the resolution process where necessary.
VCP, MCSA or MCSE certifications preferred but not required

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 Developer Tech Contract / Information Technology 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0706
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Java Desktop Developer -- Remote / Nationwide

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self-service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

Due to continued growth, eLoyalty has openings for Developers and Integrators for Cisco Call Center products including Agent Desktop and eLoyaltys proprietary solution frameworks. As a Developer you will build custom desktop software including complete agent desktops and screen pop connectors.

Role Responsibilities:
Participate in full life cycle of a client implementation, including: requirements, design, build, configuration, testing, and support.
Interpret and analyze business requirements to identify risks and design appropriate solutions
Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
Collaborate with project team members to provide input to design specifications related to speech application
Develop desktop solutions using Cisco Finesse and web based technologies

Key Skills and Experience Requirements:
Experience with Web 2.0 Development and Architecture
Experience with JavaScript client side programming and integrating with multiple browsers (MS Internet Explorer, Mozilla Firefox & Google Chrome)
Experience with Java, J2EE, AJAX, Jquery, XML, JSON
Experience with Cross Domain Scripting / Post Messaging / Web Communication concepts
Experience with IFRAME, HTML, CSS, Browser Cookies, DOM manipulation, Social Web Mashups, REST & SOAP XML Web Services
Experience with Server to Server integrations
Understanding and knowledge of Load Balancing / Global Site Selector
Experience with MS Windows IIS, MS Windows Server, RedHat/Ubuntu Linux, JBOSS or other web application servers
Excellent written and verbal communication skills
Self-motivated, detail oriented, client oriented

Nice to Have Skills:
Experience with Cisco Finesse, Cisco CTIOS, and ICM configuration
Prior CTI development (Cisco ICM / UCCE via CTIOS)
Experience with Avaya Agent Desktop development
Experience developing solutions in .NET, & C#
Server side programming (PHP, Java or .Net)
DB programming (MS SQL, MySQL, MongoDB)
IOS / Android / Windows phone development


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 Team Leader Management / Consulting 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0349
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Team Lead / Trainer - Seasonal

TeleTech is now hiring a Seasonal Team Lead/Trainer.
If this describes you
Team Orientated
Outgoing & Focused
Passionate & Motivated
then, APPLY TODAY!
In this role, you'll supervise the daily activities of a group of associates by providing mentoring, coaching and guidance while also making recommendations on areas which need improvement. Other responsibilities include: working with associates to address employee relations issues, coordinating all associate activity related to training, development and coaching sessions. In this position, it will be your responsibility to engage and develop each member of your team so that they can achieve their full potential. You'll also be directly accountable for associate attrition and employee satisfaction. Plus, you'll be responsible for monitoring absence and attendance for your team.
In this position, you'll be expected to manage to operational protocol by keeping management apprised to real-time situations and be responsible for frequently taking escalated or complex calls from customers and you'll be expected to adhere to all company policies and procedures. You'll also be responsible partnering with the Quality department to ensure the achievement of company and client quality goals, training agents on new or revised information relating to the services, products, or processes of the project. Additionally, you will be conducting training classes with new hires and on-going classes.
Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.
What we offer:
And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Paid training
What were looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
Associates degree (A.A.), equivalent from a two-year college, technical school or equivalent work experience
Must have superior time management and organizational skills
Analytical ability to interpret statistical reports
Strong knowledge of call center metrics and improvement methods
Proficient in working with Microsoft Word, PowerPoint, Excel and Outlook
Must be Licensed Health Insurance Agent with Previous UHG experience
Preferred experience:
Sales experience or experience coaching to sales quotas
State Health license strongly preferred
Open enrollment experience
Knowledge of call center business
Experience training in a classroom setting
What to expect:
Once hired, our Team Leads will attend an out of state training for 6 weeks, before continuing training at our site in Melbourne, Florida.
Are you ready to accept the challenge? Because TeleTech is ready for YOU!
Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too. For more information on the world of opportunity that awaits you at TeleTech visit our career website at http://www.teletechjobs.com/.
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.

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 Media Manager Advertising / Public Relations 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: ADV-0344
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Media Project Coordinator


The Media Project Coordinator develops state of the art, multimedia, web, mobile and application solutions. The focus of this position includes digital marketing projects, eLearning applications and sales support initiatives. The senior media designer has a broad skill set that enables this person to work in many areas of modern media development.

This role requires:

A working knowledge of HTML 5, CSS, Javascript and JQuery Libraries.
Proficiency in Adobe Creative Cloud Suite
The ability to understand general ActionScript 3.0 structure.
A solid understanding of Best Practices for Mobile and Multi-compliant web development.
Ability to communicate clearly with media experts and non-media individuals
Ability to coordiante various projects and communicate with stakeholderes regularly
Experience with eLearning development process and standards will be a BIG plus.

The Media Project Coordinator servces as a consultant to the Media Manager and also as a mentor to Media Designer and Associate Media Designer positions.


Essential Duties & Responsibilities:

Marketing and Multimedia development:

Strong knowledge multimedia development in different areas.
Ability to convert abstract concepts and ideas into graphical and multimedia pieces.
Experience organizing and coding presentations that involve audio, video and graphics.
Ability to balance subjective design ideas and business goals.
Ability to choose the appropriate software and processes to create presentations, web applications/development, mobile apps, videos production, multimedia creation, and/or coding


Courseware Development
Develop graphic and interactive media solutions for courseware.
Troubleshoot development and end-user problems and collaborate with team to solve problems and prohibit future problems/issues.
Develop state of the art eLearning courseware.
Adhere to company and department standards
Create and maintain all appropriate templates
Follow our internal processes
Develop custom solutions
Research and Development
Advise and implement the most effective multimedia and interactive learning objects to deliver high quality results on schedule within budget requirements.
Provides development support for other TeleTech organizations.
Support development of new templates ensuring that the eLearning standards, code, design and functionality are applied to the new Templates and Tools
Continually enhance existing media processes, standards, and templates to foster consistent communication across teams.
Communication
Communicate effectively with all team members, including Project Managers, Instructional Designers, QA Specialists, and Web developers, Media Admin Specialists, and programmers. Works to assure technical feasibility with design implementation.
Always communicate in a positive manner.
Continually foster positive team communication and collaboration with internal and external departments.

Preferred Background and Capabilities:
3-5 years experience in Multimedia, Web development or Marketing.
Undergraduate degree in computer science and/or digital art/design with emphasis in multimedia or web applications. Degree in related field or equivalent education and experience will be considered.
Strong sense of color, composition, typography, and design principles.
Attention to detail.
Understanding of Instructional Design and the most effective ways to utilize multimedia to support eLearning objectives will be a plus
Ability to multitask and work on several projects simultaneously.
Must be able to interact effectively and professionally with international team, and across other organizations within TeleTech.
Excellent communication and interpersonal skills. (ESL Applicants: Upper-intermediate written English and intermediate oral English.)
Strong facilitation and analytical skills.
Demonstrated commitment to teamwork in a global work environment.
Understanding of cultural differences within a global workplace.



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 Director Advertising / Public Relations 5/28/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: ADV-0345
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  Qualifications & Experience
8+ years of related industry experience, preferably consulting, interactive, agency, or direct marketing experience
Experience in B2B and B2C marketing preferably in online direct and acquisition driven role.
College degree required
3+ years of demonstrated track record of developing innovative acquisition media program using top industry data and platforms
Experience managing people


Description :  Digital Acquisition Director Digital Marketing

Our continuously growing team is looking for a Digital Acquisition Director with a transformational leadership approach to join Revana Digital. The Digital Acquisition Director, working with VP(s) and Account Director(s), will be responsible for supporting excellence in delivery and strategic growth of assigned accounts. The ideal candidate will have a strong background in direct digital B2B and B2C marketing with emphasis on paid and organic search, lead generation and nurturing, mobile and analytics.

The Digital Acquisition Director is a primary media contact and works directly with client counterparts. While managing different functional teams which include paid media, SEO, email, social, mobile and programmatic display, the Digital Acquisition Director will work closely with Account Director(s) and clients to identify specific needs and business objectives, and then devise, oversee implementation and execution of media strategies to grow clients business accordingly.

Key Responsibilities:

Client & Industry Relationships
Runs day-to-day operations of media across a portfolio of accounts
Supports client retention by working with the leadership team to maintaining client relationships, proactively identifying client risks or opportunities, and managing client media to effectively respond to needs and opportunities
Develop deep knowledge of client business and media landscape and establish relationships with strategic clients
Build rapport with new and existing clients
Supports new business development with media audits and plans
Engagement P&L Ownership
Monitors media program performance within accounts to proactively identify risks and opportunities
Consistently cultivates a portfolio of new business efforts
Team Management
Identify needs for project team members on assigned accounts
Actively leads or participates in regular update meetings to facilitate ongoing internal and client communication
Actively participates within highly-skilled client delivery teams to enhance and deepen client relationships
Coordinates with Account Manager and/or Project Manager on matters concerning the project
Assists with new employee on-boarding and training
Required Skills and Knowledge
Strategic thinker and problem solver
Ability to identify data sources, analyze and provide actionable insights for the team and client to propel forward
Strong interpersonal and communication skills
Ability to collaborate effectively at all levels and functions
Track record of leadership, coaching, and mentoring abilities
Strong client-service abilities
Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines
Sound business acumen
Demonstrated prowess in all MS Office programs

Benefits:
Revana Digital offers an excellent working environment with a top-notch team, competitive salary and benefits. We have expanded our agency and have significant growth plans for 2015.

APPLY NOW