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  Job Position Job Category Posted On Action
 Team Leader Management / Consulting 10/17/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0339
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Service Delivery Team Lead / Trainer

TeleTech is now hiring a Seasonal Team Lead/Trainer

If this describes you

Team Orientated
Outgoing & Focused
Passionate & Motivated

then, APPLY TODAY!

In this role, you'll supervise the daily activities of a group of associates by providing mentoring, coaching and guidance while also making recommendations on areas which need improvement. Other responsibilities include: working with associates to address employee relations issues, coordinating all associate activity related to training, development and coaching sessions. In this position, it will be your responsibility to engage and develop each member of your team so that they can achieve their full potential. You'll also be directly accountable for associate attrition and employee satisfaction. Plus, you'll be responsible for monitoring absence and attendance for your team.

In this position, you'll be expected to manage to operational protocol by keeping management apprised to real-time situations and be responsible for frequently taking escalated or complex calls from customers and you'll be expected to adhere to all company policies and procedures. You'll also be responsible partnering with the Quality department to ensure the achievement of company and client quality goals, training agents on new or revised information relating to the services, products, or processes of the project. Additionally, you will be conducting training classes with new hires and on-going classes.
Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Paid training

What were looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
Associates degree (A.A.), equivalent from a two-year college, technical school or equivalent work experience
Must have superior time management and organizational skills
Analytical ability to interpret statistical reports
Strong knowledge of call center metrics and improvement methods
Proficient in working with Microsoft Word, PowerPoint, Excel and Outlook
Prior TeleTech experience
Must be Licensed agent
Preferred experience:
Sales experience or experience coaching to sales quotas
State Health license strongly preferred
Open enrollment experience
Knowledge of call center business
Experience training in a classroom setting



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 Team Leader Management / Consulting 10/17/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0349
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Team Lead / Trainer - Seasonal

TeleTech is now hiring a Seasonal Team Lead/Trainer.
If this describes you
Team Orientated
Outgoing & Focused
Passionate & Motivated
then, APPLY TODAY!
In this role, you'll supervise the daily activities of a group of associates by providing mentoring, coaching and guidance while also making recommendations on areas which need improvement. Other responsibilities include: working with associates to address employee relations issues, coordinating all associate activity related to training, development and coaching sessions. In this position, it will be your responsibility to engage and develop each member of your team so that they can achieve their full potential. You'll also be directly accountable for associate attrition and employee satisfaction. Plus, you'll be responsible for monitoring absence and attendance for your team.
In this position, you'll be expected to manage to operational protocol by keeping management apprised to real-time situations and be responsible for frequently taking escalated or complex calls from customers and you'll be expected to adhere to all company policies and procedures. You'll also be responsible partnering with the Quality department to ensure the achievement of company and client quality goals, training agents on new or revised information relating to the services, products, or processes of the project. Additionally, you will be conducting training classes with new hires and on-going classes.
Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.
What we offer:
And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Paid training
What were looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
Associates degree (A.A.), equivalent from a two-year college, technical school or equivalent work experience
Must have superior time management and organizational skills
Analytical ability to interpret statistical reports
Strong knowledge of call center metrics and improvement methods
Proficient in working with Microsoft Word, PowerPoint, Excel and Outlook
Must be Licensed Health Insurance Agent with Previous UHG experience
Preferred experience:
Sales experience or experience coaching to sales quotas
State Health license strongly preferred
Open enrollment experience
Knowledge of call center business
Experience training in a classroom setting
What to expect:
Once hired, our Team Leads will attend an out of state training for 6 weeks, before continuing training at our site in Melbourne, Florida.
Are you ready to accept the challenge? Because TeleTech is ready for YOU!
Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too. For more information on the world of opportunity that awaits you at TeleTech visit our career website at http://www.teletechjobs.com/.
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.

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 Other Management / Consulting 10/17/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0364
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Licensing Training Coach

Proctors study sessions on site with candidates that have completed the pre-licensing course off site.
Performs routineclerical duties, such as filing forms and other records from licensed agents and applicants.
Inputs data or correspondence from files as requested within an appropriate time frame.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
The pay rate for this position is $13/hr.

Key Performance Objectives:
Manage the communication
Maintain 100% accuracy of all training completion records and reports
Coordinate day-to-day operations, processes, and reporting; administration for TeleTech global training platform
Learn key business objectives, timeframes, and requirements associated with each training goal and class
Understand and improve the key success metrics associated with each training goal
Deliver consistent customer service and communication
Basic Qualifications:

Strong understanding of TeleTech's business, core values, and goals
Must be Licensed to Sell Health Insurance in your Resident State
Must have previous experience with TeleTech working as a Licensed Health Insurance Agent.
Must be able to work Overtime as required.
Ability to lead and partner successfully with teams, management and client
High level of integrity, judgment and follow through
Strong attention to detail and desire to follow procedures
Strong analytical, verbal and written communications skills
Great interpersonal skills in dealing with a diverse population
Open, honest, and empathetic manner when dealing with people
High customer service orientation
Ability to respect and ensure strict confidentiality of customer data
Demonstrated multi-tasking capability and proven success in fast paced environment
Proficient English, both written and verbal
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos or ability to learn technology quickly
Reporting

TeleTech requires all employees hired in the United States to successfully pass a backgroundcheck and drug test as a condition of employment. TeleTech is an EqualOpportunity Employer.
Licensing Training Coaches

Proctors study sessions on site with candidates that have completed the pre-licensing course off site.
Performs routineclerical duties, such as filing forms and other records from licensed agents and applicants.
Inputs data or correspondence from files as requested within an appropriate time frame.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
The pay rate for this position is $13/hr.

Key Performance Objectives:
Manage the communication
Maintain 100% accuracy of all training completion records and reports
Coordinate day-to-day operations, processes, and reporting; administration for TeleTech global training platform
Learn key business objectives, timeframes, and requirements associated with each training goal and class
Understand and improve the key success metrics associated with each training goal
Deliver consistent customer service and communication
Basic Qualifications:

Strong understanding of TeleTech's business, core values, and goals
Must be Licensed to Sell Health Insurance in your Resident State
Must have previous experience with TeleTech working as a Licensed Health Insurance Agent.
Must be able to work Overtime as required.
Ability to lead and partner successfully with teams, management and client
High level of integrity, judgment and follow through
Strong attention to detail and desire to follow procedures
Strong analytical, verbal and written communications skills
Great interpersonal skills in dealing with a diverse population
Open, honest, and empathetic manner when dealing with people
High customer service orientation
Ability to respect and ensure strict confidentiality of customer data
Demonstrated multi-tasking capability and proven success in fast paced environment
Proficient English, both written and verbal
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos or ability to learn technology quickly
Reporting

TeleTech requires all employees hired in the United States to successfully pass a backgroundcheck and drug test as a condition of employment. TeleTech is an EqualOpportunity Employer.
Licensing Training Coaches

Proctors study sessions on site with candidates that have completed the pre-licensing course off site.
Performs routineclerical duties, such as filing forms and other records from licensed agents and applicants.
Inputs data or correspondence from files as requested within an appropriate time frame.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
The pay rate for this position is $13/hr.

Key Performance Objectives:
Manage the communication
Maintain 100% accuracy of all training completion records and reports
Coordinate day-to-day operations, processes, and reporting; administration for TeleTech global training platform
Learn key business objectives, timeframes, and requirements associated with each training goal and class
Understand and improve the key success metrics associated with each training goal
Deliver consistent customer service and communication
Basic Qualifications:

Strong understanding of TeleTech's business, core values, and goals
Must be Licensed to Sell Health Insurance in your Resident State
Must have previous experience with TeleTech working as a Licensed Health Insurance Agent.
Must be able to work Overtime as required.
Ability to lead and partner successfully with teams, management and client
High level of integrity, judgment and follow through
Strong attention to detail and desire to follow procedures
Strong analytical, verbal and written communications skills
Great interpersonal skills in dealing with a diverse population
Open, honest, and empathetic manner when dealing with people
High customer service orientation
Ability to respect and ensure strict confidentiality of customer data
Demonstrated multi-tasking capability and proven success in fast paced environment
Proficient English, both written and verbal
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos or ability to learn technology quickly
Reporting

TeleTech requires all employees hired in the United States to successfully pass a backgroundcheck and drug test as a condition of employment. TeleTech is an EqualOpportunity Employer.
Licensing Training Coaches

Proctors study sessions on site with candidates that have completed the pre-licensing course off site.
Performs routineclerical duties, such as filing forms and other records from licensed agents and applicants.
Inputs data or correspondence from files as requested within an appropriate time frame.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
The pay rate for this position is $13/hr.

Key Performance Objectives:
Manage the communication
Maintain 100% accuracy of all training completion records and reports
Coordinate day-to-day operations, processes, and reporting; administration for TeleTech global training platform
Learn key business objectives, timeframes, and requirements associated with each training goal and class
Understand and improve the key success metrics associated with each training goal
Deliver consistent customer service and communication
Basic Qualifications:

Strong understanding of TeleTech's business, core values, and goals
Must be Licensed to Sell Health Insurance in your Resident State
Must have previous experience with TeleTech working as a Licensed Health Insurance Agent.
Must be able to work Overtime as required.
Ability to lead and partner successfully with teams, management and client
High level of integrity, judgment and follow through
Strong attention to detail and desire to follow procedures
Strong analytical, verbal and written communications skills
Great interpersonal skills in dealing with a diverse population
Open, honest, and empathetic manner when dealing with people
High customer service orientation
Ability to respect and ensure strict confidentiality of customer data
Demonstrated multi-tasking capability and proven success in fast paced environment
Proficient English, both written and verbal
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos or ability to learn technology quickly
Reporting



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 Team Leader Management / Consulting 10/17/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0384
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Other duties as assigned.
1. Job Specifications:
2. Relevant Bachelors Degree or equivalent combination of education and/or work experience required.
3. Type a minimum of 30 words per min.
4. Working Knowledge of MS Excel, MS Access, MS PowerPoint, and MS Outlook.
5. Program specific tools/process knowledge preferred.
6. Management and/or sales experience.
7. 3 years of Direct or Channel sales experience.
8. Call center experience preferred
9. Strong, confident telephone voice.
10. Solid knowledge of Microsoft Products.
11. One year of Inbound / outbound telesales experience required.


Description :  Team Lead, Service Delivery - Sales Program

Under general supervision, will lead a team of Sales Representatives with a focus on building customer relationships, creating positive a positive buying experience, increasing program revenue, maintaining and improving general sales metrics and improving current sales processes. This position will serve as a liaison between TELETECH and client with respect to increasing revenue, improving customer and client satisfaction and expanding the scope of the program. The Program Sales Supervisor will manage the team to metrics set by the partner and TELETECH program management as well as manage the team to acceptable work quality measurements set forth by the partner.
Essential Duties & Responsibilities:
Support Program Sales Leader to hire, train and coach a team of sales personnel on their sales ability including managing to metrics. Evaluate assigned sales personnel on their ability to make a prescribed number of dials per day and/or meet a set amount of available phone time. Work with assigned sales reps to manage performance that meet or fail to meet the set standard for dialing and talk time. Responsible for meeting designated team metrics provided by the partner and/or program management. They need to manage their team to individual metrics via coaching, mentoring and counseling. Maintains proper scheduling of resources and manage their team to maintain program service levels in answering calls. Insure that his team receives proper training to maintain program and personal growth. Working with Human Capital and through TeleTech policies, this position can perform coaching, performance improvement plans and disciplinary action for assigned teammates.
Oversee sales personnel documentation of telephone contacts for the purpose of evaluating the database, along with passing qualified leads to field sales reps.
Supervise outbound calling in the processing of orders that meet the requirements set by the client. Maintain integrity with teams accounts management, ownership and account profile.
Maintain open lines of communications with specified client contacts for the purpose of strengthening and enhancing the TELETECH client relationship.
Supervise seasonal sales representatives with basic job functions, scheduling, time clock management and escalations




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 Operations Manager Management / Consulting 10/17/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0385
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications
1. Previous management experience
2. Strong understanding of TeleTech?s business, core values, and goals
3. Ability to lead and partner successfully with teams, management and client
4. A profound open, honest, and empathetic manner while dealing with people
5. Ability to manage multiple, complex, on‐going tasks and projects
6. High level of integrity, judgment and follow through
7. Strong coaching, people, and leadership skills
8. Strong attention to detail
9. Strong analytical, verbal and written communications skills
10. Data analysis skills
11. Proficient in Microsoft Office
12. Proficient in English, both written and verbal
13. Technology acumen and reporting
14. Strong coaching skills

Preferred Qualifications
1. Knowledge of call center business
2. Call center experience
3. Sales Experience
4. Six Sigma


Description :  JR Operations Manager (01G22)
Hopkinsville, Kentucky, United States US


Junior Operations Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Manage the fiscal activities of operations as well as focus on and support revenue generation and assurance from sales, financial management, and incentives.
Support site/client ramps, reporting, and manage day‐to‐day operations of their team to include operational metrics such as absenteeism, attrition, in‐chair occupancy, reliability, schedule adherence, escalations, and payroll. Provide coaching and development for teams across multiple locations supporting metrics such as billable hours and client satisfaction scores. Use influence to achieve peak performance, conversion rates, and monthly sales and revenue targets. Utilize systems and procedures to improve the operating quality and efficiency of the operations. Work daily to improve processes and performance that enhance bottom line results. Work closely with business partners and clients to resolve all related issues. Improve efficiency and accuracy of business process; create and implement process improvements. Manage the staff in accordance with company policies, procedures, and client metrics. Managers are responsible for the engagement and development of their teams, communicating and affirming directives, and coaching action plans. Managers create and maintain a positive work environment.

Key Performance Objectives

1. Ensure 100% delivery of all contractual and quality service goals, service level attaining
revenue targets, bonus, and avoiding penalties. Actively implement strategies and initiatives to
enable the business to achieve its objectives. Communicate the core strategy and goals to the
team. Establish metrics for success, set clear daily priorities, and drive the team to meet goals.
Understand the key business objectives, timeframes, and requirements associated with each
goal and client requirements. Objectives may include up‐selling/sales conversion metrics.
(Strategic thinking, project management, results orientation, business acumen, customer
focus, achievement motivation)

2. Manage day‐to‐day operations and deliverables. Deliver timely and efficient solutions to all
operations and client related requests. Employ effective organizational and time‐management skills to deliver solutions to routine and emergency requests and general needs within established timelines. Prepare for and attend operations reviews and hold team meetings to review previous performance and future improvement planning to include action plans. Manage problem resolution as needed. Determine appropriate use of resources to meet goals and schedules. Manage regular preparation of operations management reports; attend site and client calls and meetings. (Problem solving, attention to detail, can‐do attitude, persuasion and influence, reporting)

3. Improve the key success metrics associated with goals. These include:
a) Customer Satisfaction Scores
b) Service Level Goals
c) Quality Goals
d) FCR ? (First Call Resolution)
e) RPC ‐ (Revenue Per Call)
f) Maintaining 80% Coaching Action Plan (CAP) utilization
Service Delivery Managers are held accountable for other metrics such as absenteeism, attrition,
in‐chair occupancy, reliability, schedule adherence, schedule compliance, retention, and
profitability. They gather information, analyze data, observe the process, and lead the effort to
consistently improve each process and performance to include contractual revenue and bonus
targets, and client requests. This includes challenging every aspect of the processes.
Recommended changes must be monitored and measured to ensure bottom‐line impact to the
process. (Data analysis, customer focus, persuasion, problem solving, strategic thinking,
achievement motivation)

4. Actively manage the staff, support, motivate and retain an outstanding team. Responsible for
mentoring, training, evaluating, and developing the staff. Previous experience working in similar environment with demonstrated ability to train team members, in‐person or virtually, as called for. Tracks TTECH U completion rates. Provide support, information and assistance. Accountable for managing all day‐to‐day issues and respond to all issues as appropriate. Help the staff to set realistic and measurable service and sales goals, and support reward program(s) as needed. Take responsibility for creating a positive environment that supports the motivation and retention of an outstanding team. Provide coaching and development opportunities, and address performance issues as appropriate. Monitor progress towards goals. (Leadership, staff development, accountability, coaching, interviewing, motivation, resourcefulness, high integrity)

5. Manage the communication. Maintain a positive, respectful and caring attitude. Communicate
problems clearly and collaborate with business partners to ensure that issues will be resolved quickly with a minimum long term impact. Offer clear and objective alternatives and work with the team to help implement solutions. Identify and communicate any potential problems or challenges as they surface. Communicate changes in priorities and direction of the goal or project to the staff. Daily communication with clients, effectively communicates action plans and inquiries from client. (Team work and collaboration, fairness, follow through, engagement, honesty, openness, directness, timeliness)

6. Escalate system level issues to the appropriate systems/IT support/vendor team.

Must be able to identify and set up ideal workspace per job requirements; this includes having access to the proper equipment required to fully perform job functions. Clearly identify all system level errors including the scope of problems and relative urgency. Provide clear documentation of problems via email or ticketing system to the appropriate team. Answer questions and assist in isolating the root cause of problems and testing solutions to ensure problems have been addressed. (Systems troubleshooting, sense of urgency, timeliness, analysis and problem solving)

7. Ensure compliance with TeleTech?s processes and tools, system changes. Ensure compliance with federal and state legislation/regulations and TeleTech?s internal policies and procedures to prevent and/or minimize potential liability. Responsible for continuous improvement in the overall processes. Provide immediate and direct feedback to the team to ensure full compliance. Provide specific training and constructive feedback on all aspects of specific processes. Maintain confidentiality of sensitive data (Process understanding, attention to detail, process improvement, timeliness, accountability, judgment)



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 Property Manager Management / Consulting 10/17/2019 [ APPLY NOW ]
logo.gif INITED ORIENTAL BUSINESS GROUP
United Arab Emirates
REF NO: MC-5462
 
Education :  Bachelors Degree
Experience :  5 - 10 Years
Responsibilities :  -Managing high and residential buildings through offering a hotel service
-Staff management and allocation (housekeeping, concierge security, maintenance)
-Perform the main property management functions
-Manage the hotel: staff, sales and etc.

Manage the building in which the apartments are located and will be provided hotel services
-Able to customize the hotel service.
-Manage the team of 6 people


Description :  Residential Property Manager with hotel management experience

Responsibilities:
-Managing high and residential buildings through offering a hotel service
-Staff management and allocation (housekeeping, concierge security, maintenance)
-Perform the main property management functions
-Manage the hotel: staff, sales and etc.
-Manage the building in which the apartments are located and will be provided hotel services
-Able to customize the hotel service.
-Manage the team of 6 people

Requirements:
-Male
-Hospitality background
-Hotel management experience 2 years+
-or experience as the assistant of hotel manager
-English speaking/writing skills
-Communication skills
-Proactivity
-Presentable appearance
-Be able to handle more than one property
-Business development skills

Company proposes:
-Salary range 20.000-25 000 AED
-Visa Provided
-Medical insurance
-Annual leave ticket


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 Office Assistant / Personal Assistant Management / Consulting 10/17/2019 [ APPLY NOW ]
logo.gif HASSAN ALMARZOOQI CONSULTANCY
United Arab Emirates
REF NO: OP-21580
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
- Proven experience as an back office assistant, office assistant, virtual assistant or in another relevant administrative role
- Knowledge of ?back-office? computer systems (ERP software)
- Working knowledge of office equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Minimum 3 years in top level executive assistant and personal assistant support.
Responsibilities :  Duties and Responsibilities:

- Superb attention to detail
- Experience in analyzing and developing generic report and reading general financial information.
- Ability to continually prioritize using own judgement
- Exceptional travel, calendar and schedule management experience
- Highly self-directed and motivated with the ability to work independently.
- Appreciation for high standard and striving for excellence
- Outstanding service orientation and interpersonal skills, ability to interact professionally with a wide variety of people under varied circumstances
- Ability to anticipate needs and think proactively
- Customer service oriented
- Project management
- Schedule management
- Travel management




Description :  
Ability to work with others in past paced, dynamic environment


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 Personal Assistant Management / Consulting 10/17/2019 [ APPLY NOW ]
logo.gif HASSAN ALMARZOOQI CONSULTANCY
United Arab Emirates
REF NO: PA-22103
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
- Proven work experience as a personal assistant
- Knowledge of office management systems and procedures
- MS Office and English proficiency
- Outstanding organisational and time management skills
- Up-to-date with latest office gadgets and applications
- Ability to multitask and prioritize daily workload
- Excellent verbal and written communications skills
- Discretion and confidentiality
- Minimum 3 years in top level executive assistant and personal assistant support.
Responsibilities :  Duties and Responsibilities:

- Superb attention to detail
- Experience in analyzing and developing generic report and reading general financial information.
- Ability to continually prioritize using own judgement
- Exceptional travel, calendar and schedule management experience
- Highly self-directed and motivated with the ability to work independently.
- Appreciation for high standard and striving for excellence
- Outstanding service orientation and interpersonal skills, ability to interact professionally with a wide variety of people under varied circumstances
- Ability to anticipate needs and think proactively

Description :  
We are looking for a responsible Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to manager?s working life and communication.

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 E-marketing Executive Management / Consulting 10/17/2019 [ APPLY NOW ]
logo.gif HASSAN ALMARZOOQI CONSULTANCY
United Arab Emirates
REF NO: EE-14746
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
- Proven work experience as an Email marketing manager or Digital marketing specialist
- Hands on experience with HTML and content management systems
- Proficiency in marketing automation technology
- Knowledge of SEO/SEM and Google Analytics
- Familiarity with analytical and database tools
- Excellent written communication and copy writing skills
- Strong project management skills
- An ability to work under tight deadlines
Responsibilities :  Duties and responsibilities

- Building and executing social media strategy through competitive and audience research
- Setting up and optimizing company pages within each social media platform
- Build and execute social media strategy through competitive research, platform determination, bench-marking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of company social content
- Moderate all user-generated content in line with the moderation policy for each community
- Create editorial calendars and syndication schedules
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
- The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.
- Have a solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels. You are responsible for joining relevant conversations on behalf of the brand and soft selling? the product by providing support to current and prospective customers.
- Set digital marketing strategies using all necessary tools (e.g. website, emails, social media and blogs)
- Research products, services and current strategies to identify new opportunities
- Analyze web traffic metrics and suggest solutions to boost web presence
- Monitor SEO/SEM, marketing and sales performance metrics to forecast trends
- Build strong clients relationships through social media interaction
- Keep up-to-date with our audience preferences and proactively suggest new campaigns
- Liaise with Marketing, Sales, Design and Content teams to optimize customer experience and ensure brand consistency
- Identify advertising needs
- Establish best practices in digital marketing
- Stay up-to-date with digital technologies developments
- Help implement communications strategies
- Prepare presentations and reports

Description :  
We are looking for a talented Email marketing manager to take the lead with our email marketing strategies. Your main duties include running email marketing campaigns end-to-end, managing email databases and creating newsletters.

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 Business Development Manager Management / Consulting 10/17/2019 [ APPLY NOW ]
logo_29931.jpg DESIGNNBUY WEB TO PRINT PVT. LTD.
United Arab Emirates
REF NO: M-097633
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Sales and Business Development Manager - Dubai

About MobiCommerce

MobiCommerce is a venture of Design’N’Buy lead by young entrepreneurs serves the e-commerce industry with a dynamic yet intuitive mobile enabled eCommerce solutions which increases business and ease the online buying experience of end customers.
Job Summary:

Our Sales team thrives being on the front lines, generating leads and prospects, closing deals and making money! We are looking for a high energy individual with an entrepreneurial spirit and proven track record of success selling in the tech space to join this elite team as a Sales and Business Development Manager. This is a perfect opportunity to make a jump to a rapidly growing e-commerce tech company.

Key Responsibilities:

• Meeting assigned sales targets by the deadline
• You will proactively identify and research new business opportunities and effectively manage client relationships from initial contact, through negotiation, and contract execution
• You will generate a high volume of sales related activity including cold calls, presentations and demos, requirement understanding, proposals and meetings
• You will build and manage sales pipelines
• Managing CRM system with all required details and day-to-day updates
• You will work with Ecommerce, digital, web design and development Agencies for partnership to close sales through channel partners
• You will contact to Big Retail Brands, Fashion Store, Restaurants, Grocery, Pharmacy Store for Mobile Enabled Ecommerce Requirements
• You are experienced in calling on senior-level executives
• Utilize your existing relationships to open doors to generate revenue
• Week and monthly reporting on all activities
• Maintaining up to date knowledge of our products, competitors and eCommerce industry in general
• Establish and maintain long-term relationships with new/existing customers
• Attending required trade shows and events nationally and internationally

Experience
• At least 3 years of experience in software sales in eCommerce, software, mobile apps, web design or development domain
• Good understanding of eCommerce technologies like Magento
• Good understanding of a software product lifecycle
Desired Skills
• Result oriented sales professional who can set revenue targets and achieve them
• Passion for technology, ability to grasp new technologies and match business requirements with desired technical development
• Self-motivated sales professional with the ability to work independently with minimal supervision
• Good communication skills with written and verbal proficiency in English language
• Effective time management and reporting skills
• Skilled at negotiation and sales closing
• Flexibility to travel






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