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  Job Position Job Category Posted On Action
 Property Manager Management / Consulting 4/18/2019 [ APPLY NOW ]
logo.gif INITED ORIENTAL BUSINESS GROUP
United Arab Emirates
REF NO: MC-5462
 
Education :  Bachelors Degree
Experience :  5 - 10 Years
Responsibilities :  -Managing high and residential buildings through offering a hotel service
-Staff management and allocation (housekeeping, concierge security, maintenance)
-Perform the main property management functions
-Manage the hotel: staff, sales and etc.

Manage the building in which the apartments are located and will be provided hotel services
-Able to customize the hotel service.
-Manage the team of 6 people


Description :  Residential Property Manager with hotel management experience

Responsibilities:
-Managing high and residential buildings through offering a hotel service
-Staff management and allocation (housekeeping, concierge security, maintenance)
-Perform the main property management functions
-Manage the hotel: staff, sales and etc.
-Manage the building in which the apartments are located and will be provided hotel services
-Able to customize the hotel service.
-Manage the team of 6 people

Requirements:
-Male
-Hospitality background
-Hotel management experience 2 years+
-or experience as the assistant of hotel manager
-English speaking/writing skills
-Communication skills
-Proactivity
-Presentable appearance
-Be able to handle more than one property
-Business development skills

Company proposes:
-Salary range 20.000-25 000 AED
-Visa Provided
-Medical insurance
-Annual leave ticket


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 Team Leader Management / Consulting 4/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0384
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Other duties as assigned.
1. Job Specifications:
2. Relevant Bachelors Degree or equivalent combination of education and/or work experience required.
3. Type a minimum of 30 words per min.
4. Working Knowledge of MS Excel, MS Access, MS PowerPoint, and MS Outlook.
5. Program specific tools/process knowledge preferred.
6. Management and/or sales experience.
7. 3 years of Direct or Channel sales experience.
8. Call center experience preferred
9. Strong, confident telephone voice.
10. Solid knowledge of Microsoft Products.
11. One year of Inbound / outbound telesales experience required.


Description :  Team Lead, Service Delivery - Sales Program

Under general supervision, will lead a team of Sales Representatives with a focus on building customer relationships, creating positive a positive buying experience, increasing program revenue, maintaining and improving general sales metrics and improving current sales processes. This position will serve as a liaison between TELETECH and client with respect to increasing revenue, improving customer and client satisfaction and expanding the scope of the program. The Program Sales Supervisor will manage the team to metrics set by the partner and TELETECH program management as well as manage the team to acceptable work quality measurements set forth by the partner.
Essential Duties & Responsibilities:
Support Program Sales Leader to hire, train and coach a team of sales personnel on their sales ability including managing to metrics. Evaluate assigned sales personnel on their ability to make a prescribed number of dials per day and/or meet a set amount of available phone time. Work with assigned sales reps to manage performance that meet or fail to meet the set standard for dialing and talk time. Responsible for meeting designated team metrics provided by the partner and/or program management. They need to manage their team to individual metrics via coaching, mentoring and counseling. Maintains proper scheduling of resources and manage their team to maintain program service levels in answering calls. Insure that his team receives proper training to maintain program and personal growth. Working with Human Capital and through TeleTech policies, this position can perform coaching, performance improvement plans and disciplinary action for assigned teammates.
Oversee sales personnel documentation of telephone contacts for the purpose of evaluating the database, along with passing qualified leads to field sales reps.
Supervise outbound calling in the processing of orders that meet the requirements set by the client. Maintain integrity with teams accounts management, ownership and account profile.
Maintain open lines of communications with specified client contacts for the purpose of strengthening and enhancing the TELETECH client relationship.
Supervise seasonal sales representatives with basic job functions, scheduling, time clock management and escalations




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 Operations Manager Management / Consulting 4/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0385
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications
1. Previous management experience
2. Strong understanding of TeleTech?s business, core values, and goals
3. Ability to lead and partner successfully with teams, management and client
4. A profound open, honest, and empathetic manner while dealing with people
5. Ability to manage multiple, complex, on‐going tasks and projects
6. High level of integrity, judgment and follow through
7. Strong coaching, people, and leadership skills
8. Strong attention to detail
9. Strong analytical, verbal and written communications skills
10. Data analysis skills
11. Proficient in Microsoft Office
12. Proficient in English, both written and verbal
13. Technology acumen and reporting
14. Strong coaching skills

Preferred Qualifications
1. Knowledge of call center business
2. Call center experience
3. Sales Experience
4. Six Sigma


Description :  JR Operations Manager (01G22)
Hopkinsville, Kentucky, United States US


Junior Operations Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Manage the fiscal activities of operations as well as focus on and support revenue generation and assurance from sales, financial management, and incentives.
Support site/client ramps, reporting, and manage day‐to‐day operations of their team to include operational metrics such as absenteeism, attrition, in‐chair occupancy, reliability, schedule adherence, escalations, and payroll. Provide coaching and development for teams across multiple locations supporting metrics such as billable hours and client satisfaction scores. Use influence to achieve peak performance, conversion rates, and monthly sales and revenue targets. Utilize systems and procedures to improve the operating quality and efficiency of the operations. Work daily to improve processes and performance that enhance bottom line results. Work closely with business partners and clients to resolve all related issues. Improve efficiency and accuracy of business process; create and implement process improvements. Manage the staff in accordance with company policies, procedures, and client metrics. Managers are responsible for the engagement and development of their teams, communicating and affirming directives, and coaching action plans. Managers create and maintain a positive work environment.

Key Performance Objectives

1. Ensure 100% delivery of all contractual and quality service goals, service level attaining
revenue targets, bonus, and avoiding penalties. Actively implement strategies and initiatives to
enable the business to achieve its objectives. Communicate the core strategy and goals to the
team. Establish metrics for success, set clear daily priorities, and drive the team to meet goals.
Understand the key business objectives, timeframes, and requirements associated with each
goal and client requirements. Objectives may include up‐selling/sales conversion metrics.
(Strategic thinking, project management, results orientation, business acumen, customer
focus, achievement motivation)

2. Manage day‐to‐day operations and deliverables. Deliver timely and efficient solutions to all
operations and client related requests. Employ effective organizational and time‐management skills to deliver solutions to routine and emergency requests and general needs within established timelines. Prepare for and attend operations reviews and hold team meetings to review previous performance and future improvement planning to include action plans. Manage problem resolution as needed. Determine appropriate use of resources to meet goals and schedules. Manage regular preparation of operations management reports; attend site and client calls and meetings. (Problem solving, attention to detail, can‐do attitude, persuasion and influence, reporting)

3. Improve the key success metrics associated with goals. These include:
a) Customer Satisfaction Scores
b) Service Level Goals
c) Quality Goals
d) FCR ? (First Call Resolution)
e) RPC ‐ (Revenue Per Call)
f) Maintaining 80% Coaching Action Plan (CAP) utilization
Service Delivery Managers are held accountable for other metrics such as absenteeism, attrition,
in‐chair occupancy, reliability, schedule adherence, schedule compliance, retention, and
profitability. They gather information, analyze data, observe the process, and lead the effort to
consistently improve each process and performance to include contractual revenue and bonus
targets, and client requests. This includes challenging every aspect of the processes.
Recommended changes must be monitored and measured to ensure bottom‐line impact to the
process. (Data analysis, customer focus, persuasion, problem solving, strategic thinking,
achievement motivation)

4. Actively manage the staff, support, motivate and retain an outstanding team. Responsible for
mentoring, training, evaluating, and developing the staff. Previous experience working in similar environment with demonstrated ability to train team members, in‐person or virtually, as called for. Tracks TTECH U completion rates. Provide support, information and assistance. Accountable for managing all day‐to‐day issues and respond to all issues as appropriate. Help the staff to set realistic and measurable service and sales goals, and support reward program(s) as needed. Take responsibility for creating a positive environment that supports the motivation and retention of an outstanding team. Provide coaching and development opportunities, and address performance issues as appropriate. Monitor progress towards goals. (Leadership, staff development, accountability, coaching, interviewing, motivation, resourcefulness, high integrity)

5. Manage the communication. Maintain a positive, respectful and caring attitude. Communicate
problems clearly and collaborate with business partners to ensure that issues will be resolved quickly with a minimum long term impact. Offer clear and objective alternatives and work with the team to help implement solutions. Identify and communicate any potential problems or challenges as they surface. Communicate changes in priorities and direction of the goal or project to the staff. Daily communication with clients, effectively communicates action plans and inquiries from client. (Team work and collaboration, fairness, follow through, engagement, honesty, openness, directness, timeliness)

6. Escalate system level issues to the appropriate systems/IT support/vendor team.

Must be able to identify and set up ideal workspace per job requirements; this includes having access to the proper equipment required to fully perform job functions. Clearly identify all system level errors including the scope of problems and relative urgency. Provide clear documentation of problems via email or ticketing system to the appropriate team. Answer questions and assist in isolating the root cause of problems and testing solutions to ensure problems have been addressed. (Systems troubleshooting, sense of urgency, timeliness, analysis and problem solving)

7. Ensure compliance with TeleTech?s processes and tools, system changes. Ensure compliance with federal and state legislation/regulations and TeleTech?s internal policies and procedures to prevent and/or minimize potential liability. Responsible for continuous improvement in the overall processes. Provide immediate and direct feedback to the team to ensure full compliance. Provide specific training and constructive feedback on all aspects of specific processes. Maintain confidentiality of sensitive data (Process understanding, attention to detail, process improvement, timeliness, accountability, judgment)



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 General Manager Management / Consulting 4/18/2019 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
Qatar
REF NO: MGMT-0335
 
Education :  Bachelors Degree
Experience :  5 - 10 Years
Responsibilities :  Excellent opportunity for a dynamic, well presented and forward thinking Restaurant manager to join this very cool company set-up a brand new niche casual dining concept. Good career progression attached to this role as they plan to expand throughout the UAE and Gulf Region this role will be Qatar based!

We are looking for someone who is currently in a similar role in a trendy restaurant concept - fast paced environment but super friendly and delivering great food & service!

New opening is preferred but we will consider all with right experience and attitude! We do however really need someone who will hit the ground running!

Hard working with a positive attitude and a real feel for current trends, you will be a hands-on Manager who will inspire and lead the team by example!

Salary Package Offered: Negotiable but ideally 11.000QR plus company provided accommodation, and other benefits


Description :  Role: General Restaurant Manager - Very Cool New Company, Qatar!
Sector: Management
Location: Qatar
Salary: Market related



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 Assistant Manager Management / Consulting 4/18/2019 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: MGMT-0336
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  We are looking for someone to join the team and run the beach operations for our Food and Beverage team, reporting in to the Food and Beverage Director.

For this role of Assistant F&B Manager Beach Operations, you will be overseeing a diverse range of world class services on offer on the beach and all to luxury 5* standards. You will be managing a large, multi-cultural team and will require strong communication, leadership and organizational skills. The main purpose of this role is to act as the hotel's main liaison between the hotel guest enjoying the beach, Food and Beverage and resort operations. You will oversee the key operating departments ensuring that luxury standard service is provided.

Candidate Requirements:
1. We are looking for someone who is currently at Assistant F&B Manager level and MUST have managed Beach operation experience
2. In order to be considered for the role, you must have earned your Hotel or Hospitality Degree from a reputed university
3. It is also essential that you have at least 5 years Hotel F&B experience responsible for a minimum of 3 separate operations during this time within a luxury environment
4. Previous experience in managing an outdoor venue in the GCC is highly desirable.
5. It is also essential that you have detailed food and beverage knowledge within a quality luxury brand, has strong administration and management skills, has the ability to motivate, upsell and train colleagues, very hands on and supportive in achieving the common team goals.
6. You must be well versed in financial aspects and knowledgeable in Micros Point of Sale system
7. Fluency in second language other than English is desirable.

Salary Package Offered: Around about the 20,000AED mark all inclusive but negotiable for the right candidate and family benefits too

Unfortunately only short listed candidates will be contacted.


Description :  Role: Assistant F&B Manager - Beach Operations - F&B Stunning Resort, Dubai!
Sector: Management
Location: Dubai
Salary: 3.6k per month + .


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 Operations Manager Management / Consulting 4/18/2019 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: MGMT-0337
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. Fun, friendly and outgoing!
2. An excellent background in restaurants, retail, food operations.
3. Experience of local European markets.
4. Knowledge and experience of improving sales through the improvement if product lines and placement.
5. Be keen and eager to learn new things.
6. Passionate about customer service.
7. Experience of working in a diverse team of characters!

Responsibilities :  The Role:
1. Complete P and L accountability for a country expanding markets.
2. Ensuring quality standards and performance standards across retail operations.
3. Training managers and advising the operations team on development needs.
4. Managing some challenging workforce arrangements experience in their field is essential.
5. Assisting and troubleshooting on new openings and problems locations.
6. Working with existing brands and ensuring speed of service and a streamlined process to maximise profits.
7. Experience of negotiation with suppliers and arranging purchasing agreements will be a benefit.


Description :  Role: Operations Director - Dubai - Restaurant Group
Sector: Management
Location: Dubai
Salary: Market related


The Company:
1. International food service/retail operator expanding rapidly in their specific field
2. Great reputation for quality and client retention
3. Entrepreneurial feel to the business that will excite and challenge the right individual



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 Operations Manager Management / Consulting 4/18/2019 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: MGMT-0338
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. Keen to work for a progressive company where they can take ownership of their development.
2. A proven man-manager who is goals-orientated and has a proven track record of achieving results.
3. Excellent organisational and communication skills.
4. Branded experience is preferred but not essential.
5. Experience of working within a similar quality-orientated food services organization.
6. Concept development and roll out experience.
v
Responsibilities :  1. A diverse position covering diverse operations with varying elements of retail and restaurants.
2. Ensuring quality standards in the existing business.
3. Acting as a senior manager in this division and other business streams.
4. Being an inspirational Figure for others within the business.
5. Develop concept and drive a culture of constant innovation.
6. Monitor, install/implement new quality benchmarks (best practice) across the business.
7. Effectively open and develop new sites in varied locations.
8. Develop franchise agreements and partnerships with other businesses.
9. Work effectively with external partners to develop business and new opportunities.
10. Ensure the operations deliver financial objectives.


Description :  Role: Operations Director - Restaurant Specialists required!
Sector: Management
Location: Dubai
Salary: Market related

The Company:
1. A prestigious company with an outstanding reputation for quality within food
2. Innovation, creativity and a real love of good food are the key elements that have made this company such a success
3. Vibrant culture and training-oriented goals with experienced senior management team you will be given the opportunity to be a part of this team and its strategic development
4. Commercially focused everyone is a performer!



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 Team Leader Management / Consulting 4/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0339
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Service Delivery Team Lead / Trainer

TeleTech is now hiring a Seasonal Team Lead/Trainer

If this describes you

Team Orientated
Outgoing & Focused
Passionate & Motivated

then, APPLY TODAY!

In this role, you'll supervise the daily activities of a group of associates by providing mentoring, coaching and guidance while also making recommendations on areas which need improvement. Other responsibilities include: working with associates to address employee relations issues, coordinating all associate activity related to training, development and coaching sessions. In this position, it will be your responsibility to engage and develop each member of your team so that they can achieve their full potential. You'll also be directly accountable for associate attrition and employee satisfaction. Plus, you'll be responsible for monitoring absence and attendance for your team.

In this position, you'll be expected to manage to operational protocol by keeping management apprised to real-time situations and be responsible for frequently taking escalated or complex calls from customers and you'll be expected to adhere to all company policies and procedures. You'll also be responsible partnering with the Quality department to ensure the achievement of company and client quality goals, training agents on new or revised information relating to the services, products, or processes of the project. Additionally, you will be conducting training classes with new hires and on-going classes.
Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Paid training

What were looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
Associates degree (A.A.), equivalent from a two-year college, technical school or equivalent work experience
Must have superior time management and organizational skills
Analytical ability to interpret statistical reports
Strong knowledge of call center metrics and improvement methods
Proficient in working with Microsoft Word, PowerPoint, Excel and Outlook
Prior TeleTech experience
Must be Licensed agent
Preferred experience:
Sales experience or experience coaching to sales quotas
State Health license strongly preferred
Open enrollment experience
Knowledge of call center business
Experience training in a classroom setting



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 Team Leader Management / Consulting 4/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MGMT-0349
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Team Lead / Trainer - Seasonal

TeleTech is now hiring a Seasonal Team Lead/Trainer.
If this describes you
Team Orientated
Outgoing & Focused
Passionate & Motivated
then, APPLY TODAY!
In this role, you'll supervise the daily activities of a group of associates by providing mentoring, coaching and guidance while also making recommendations on areas which need improvement. Other responsibilities include: working with associates to address employee relations issues, coordinating all associate activity related to training, development and coaching sessions. In this position, it will be your responsibility to engage and develop each member of your team so that they can achieve their full potential. You'll also be directly accountable for associate attrition and employee satisfaction. Plus, you'll be responsible for monitoring absence and attendance for your team.
In this position, you'll be expected to manage to operational protocol by keeping management apprised to real-time situations and be responsible for frequently taking escalated or complex calls from customers and you'll be expected to adhere to all company policies and procedures. You'll also be responsible partnering with the Quality department to ensure the achievement of company and client quality goals, training agents on new or revised information relating to the services, products, or processes of the project. Additionally, you will be conducting training classes with new hires and on-going classes.
Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.
What we offer:
And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Paid training
What were looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
Associates degree (A.A.), equivalent from a two-year college, technical school or equivalent work experience
Must have superior time management and organizational skills
Analytical ability to interpret statistical reports
Strong knowledge of call center metrics and improvement methods
Proficient in working with Microsoft Word, PowerPoint, Excel and Outlook
Must be Licensed Health Insurance Agent with Previous UHG experience
Preferred experience:
Sales experience or experience coaching to sales quotas
State Health license strongly preferred
Open enrollment experience
Knowledge of call center business
Experience training in a classroom setting
What to expect:
Once hired, our Team Leads will attend an out of state training for 6 weeks, before continuing training at our site in Melbourne, Florida.
Are you ready to accept the challenge? Because TeleTech is ready for YOU!
Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too. For more information on the world of opportunity that awaits you at TeleTech visit our career website at http://www.teletechjobs.com/.
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.

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 Account Executive Management / Consulting 4/18/2019 [ APPLY NOW ]
logo.gif 3RD EYE CONSULTANTS
United Arab Emirates
REF NO: MGMT-0268
 
Education :  Masters Degree
Experience :  1 - 5 Years

Skills :  Pleasing personality and good communication skills.
Through knowledge of Tally accounting software capable of installing, feeding in chart of accounts, customizing financial MIS, collating data from multiple users etc.
Capable of making P&L statements, cash flows and balance sheet.
Capable of budgeting and forecasting.
Advanced knowledge of Microsoft excel graphs , charts etc.
4 to 5 years of work experience.
Salary of maximum aed 7000/ per month plus medical plus annual air passage plus annual bonus.
Graduate preferably with post graduate qualifications.
Should be able to join within 45 days from making the offer.

Description :  We are looking for a Account Executive.

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