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  Job Position Job Category Posted On Action
 Customer Service Agent Customer Service/ Call Centre 5/31/2020 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: SA-45846
 
Education :  Higher Secondary
Experience :  Not Required
Responsibilities :  Job description: Job Description:

- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

- Sells products by establishing contact and developing relationships with prospects; recommending solutions.

- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

- Contributes to team effort by accomplishing related results as needed.

(QUALIFICATION)

- Required Bachelor's Degree
- Required Arabic & English
- Required Driver's License


Description :  Job description: Job Description:

- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

- Sells products by establishing contact and developing relationships with prospects; recommending solutions.

- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

- Contributes to team effort by accomplishing related results as needed.

(QUALIFICATION)

- Required Bachelor's Degree
- Required Arabic & English
- Required Driver's License


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 Customer Service Officer Customer Service/ Call Centre 5/31/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: S-4846544
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies

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 Client Service Executive Customer Service/ Call Centre 5/31/2020 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CS-484654
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations.

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 Client Service Executive Customer Service/ Call Centre 5/31/2020 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: CS-5947545
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ? Work as part of a 24/7 shift pattern

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 Secretary Customer Service/ Call Centre 5/30/2020 [ APPLY NOW ]
logo.gif GULF ENGINEERING AND CONSULTANT
United Arab Emirates
REF NO: S-856565
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Executive Secretary cum Document Controller
With UAE experience and preferred with Engineering Construction background.
Good knowledge in Computer (Microsoft applications – Word, Excel, etc.)

Description :  Urgently required for engineering firm –Executive Secretary cum Document Controller
With UAE experience and preferred with Engineering Construction background.
Good knowledge in Computer (Microsoft applications – Word, Excel, etc.)
Apply with updated CV with photo and send to dubai.eng.consultant@gmail.com
Duties and responsibilities
• Provided administrative support for project manager.
• Responsible for coordinating with all department of the Project, in order to assure that all documents are kept in the right place and organized in the document library
• Coordinate all activities related to Document control including technical documents, drawings and commercial correspondence
• Input documents data and do the standard regulation ensuring that data’s are accurate and up to date
• Generate various document control reports as required
• Experienced in writing Letters/ Composed correspondence / Typing site documents and reports.
• Maintain the documents and drawings in the document control office under safe custody without any damage or deterioration with ease traceability
• Maintain the files and control logs as required by the project
• Accurate distribution of documents as directed as required within the project reporting structure
• Ensure that all corporate documents are well checked ad submitted on time prior to the documents submission due date
• Attend project meetings, record transcripts of discussion and required follow-up.
• Able to Work in a fast paced environment where a sense of urgency is a must.



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 Receptionist Customer Service/ Call Centre 5/30/2020 [ APPLY NOW ]
logo.gif BEAUTY CODE LADIES SALON
United Arab Emirates
REF NO: C-97635
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  - Be punctual, responsible, strong personality, able to manage others and anticipate customer needs
- Customer-oriented, able to smile all the time, able to resolve conflicts with customers in diplomatic way
- Excellent level of English; able to understand clients' needs and interact with them, able to use professional language
- Experience working in Dubai or in the same position is a bonus

Responsibilities :  - Welcome the customers
- Manage phone / website bookings
- Manage salon's retail stock
- Control the attendance and the cleanliness of the salon
- Promote and sell salon's retail products
- Attend work trainings if required

Description :  New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%).

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 Quality Assurance Specialist Customer Service/ Call Centre 5/30/2020 [ APPLY NOW ]
logo.gif ORAVEL STAYS PVT LTD
India
REF NO: QU-751
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  Actively develop strategic relationships with key decision makers within the customer base.
Enhance relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of the clients business environment and requirements.
Proactively identify and manage potential problems/escalations within customer base with appropriate resolution plans
Seek and continuously develop knowledge of our client business to build an understanding of their needs.
Responsibilities :  * Auditing calls and Sharing Feedback
* Conducting calls calibration
* Handling Entire Campiagn of NON-SALES calls
* Conducting NHT BATCH Quality sessions
* Conducting Refresher or Training session of OJT BATCH
* Taking Team Huddles for well being of process
* Short call Analysis
* Floor support like taking Escalation calls and auditing the Escalation calls


Description :  * Auditing calls and Sharing Feedback
* Conducting calls calibration
* Handling Entire Campaign of NON-SALES calls
* Conducting NHT BATCH Quality sessions
* Conducting Refresher or Training session of OJT BATCH
* Taking Team Huddles for well being of process
* Short call Analysis
* Floor support like taking Escalation calls and auditing the Escalation calls


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 Customer Service Representative Customer Service/ Call Centre 5/30/2020 [ APPLY NOW ]
logo_18149.gif ALERT HR SOLUTIONS
Netherlands
REF NO: CS-183
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. (Near-) native German speaker
2. Fluent in English (corporate language)
3. Good written and verbal skills
4. Computer literacy
5. Very good knowledge of geography of Germany
6. Experience in customer care
7. Good understanding of customer satisfaction
8. Team player
9. Ability to prioritize, analyze, plan and coordinate on high volumes

Working hours 40 hours a week, shifts including nights and weekends.
Work in a growing international company in a young, ambitious, professional and dynamic environment.
The salary for this position is based on a 40-hour week and amounts to 1946/month gross. In addition, a shift allowance based on actual hours is paid.
A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.
Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.

Preferred Candidate
Career Level:Mid Career
Nationality: Austria; Germany




Description :  Customer Service Representative - German

For a German car brand, we are looking for experienced customer service representatives for the contact center in Maastricht, the Netherlands.

The Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customers native language and offer help on the phone or coordinate assistance through service providers. The philosophy is to ensure the customer is mobile again as quickly as possible.


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 Customer Service Representative Customer Service/ Call Centre 5/30/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-110
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :   High School diploma or equivalent
Bilingual in Spanish
Customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.


Description :  Bilingual Spanish/English Speaking Customer Service - Representante de Servicio al cliente Espaol / Ingls

Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
401K
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?



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 Barman Customer Service/ Call Centre 5/30/2020 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-164
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Very well established company in Dubai has recently opened this stunning Japanese inspired, upmarket restaurant and we are on the lookout for experienced Bar staff to join & strengthen the team!
Candidates must be very well presented and have strong communication skills, along with good experience and a positive attitude!

We are looking for the following characteristics:
1. Guest-focused attitude.
2. Industrious.
3. Enthusiastic.
4. Desire to provide our guests with outstanding quality of service.
5. Attractive and well-groomed in appearance.
6. Experience within fine dining or high profile venues / restaurants / hotels.

Salaries: 2500 - 4000AED - salaries offered with full expat benefits including shared accommodation service charge, medical, flights and the chance to develop your career in an expanding and very exciting company!


Description :  Role: BARTENDER REQUIRED -STUNNING JAPANESE INSPIRED RESTAURANT - DUBAI!
Sector: Customer Services
Location: Dubai
Salary: 450 - 720 per month + benefits


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