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  Job Position Job Category Posted On Action
 Customer Service Representative Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-162
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Customer Service Representative

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?
To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!
We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?
We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
401K
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?
While ultimately it will be your positive attitude and energy that help you succeed, there are a few things you need to get started:
High School diploma or equivalent
At least six months of customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us

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 Customer Service Representative Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-163
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  This opportunity will require you to work in Tempe, AZ


Care about people? Join our team of upbeat, friendly Customer Service Associates.


If you
Thrive on solving complex issues
Want a position with room for career advancement
Enjoy helping people


In this position, you will be empowered to solve simple to complex issues for these customers. As a TeleTech Customer Service Associate, you get to hear the personal satisfaction from your customer after you've been able to help.


Become a Member of the TeleTech Team


TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings

What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more experience in customer service fields
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.


Are you ready to accept the challenge? Because TeleTech is ready for YOU!

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

For more information on the world of opportunities that await you at TeleTech visit our career website at http://www.TeleTechJobs.com.

then, APPLY TODAY!

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 Sales Consultant Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
New Zealand
REF NO: CS-171
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

6 months + sales experience
Closing sales experience preferred
Strong negotiation skills
Outstanding telephone and customer service etiquette skills
Exceptional written and verbal communication skills
Ability and desire to excel in a fast-paced, call center environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


Description :  Telco Sales Consultant

Being a TeleTech Outbound Sales Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy and being rewarded for personal success. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you will achieve assigned revenue quotas and provide professional customer service for outbound sales calls from commercial, public sector, or consumer customers. Excellent sales, product and systems training are provided with ongoing sales coaching. As a result, you will be positioned to maintain strong knowledge of products and brands, Achieve revenue quotas, and recommend, negotiate, quote and close sales.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. It's people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive salary + bonuses
Advancement and Career Opportunities
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement planning
Paid Vacation Time
Discounts at many major retailers & restaurants



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 Project Manager Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo_19192.gif GWR CONSULTING
United Arab Emirates
REF NO: PM-865434
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  
- Monitoring assignment execution.
- Maintaining and monitoring project plans, project schedules, client specifications/scenarios related to Mystery Shopping.
- Make sure that clients’ needs are met as the project evolves.
- Monitor and track projects progress and handle any issues that arise.
- Coordination with the schedulers for specifically assigned shops that have not been met.
- Proofreading and delivering quality reports to clients.
- Use project management tools to monitor the progress of the project.
- Being a point of contact for various clients (through Skype).
- Building up the project surveys and questionnaires when needed.
- Report and escalate issues faced to management as needed.


Description :  GWR is recruiting NOW- Full time PROJECT COORDINATOR.

Job Purpose:

Oversees a project. Works with team members to meet goals by an assigned deadline. Keeps up to date on all aspects of a project, assigns duties, and assists others so even complicated tasks come to completion in an orderly and timely manner. Uses expertise to solve unexpected problems.


Job Description:
- Act as the point of contact with the Mystery Shoppers and communicate project details.
- Brief shoppers on their assignments.
- Monitoring assignment execution.
- Maintaining and monitoring project plans, project schedules, client specifications/scenarios related to Mystery Shopping.
- Make sure that clients’ needs are met as the project evolves.
- Monitor and track projects progress and handle any issues that arise.
- Coordination with the schedulers for specifically assigned shops that have not been met.
- Proofreading and delivering quality reports to clients.
- Use project management tools to monitor the progress of the project.
- Being a point of contact for various clients (through Skype).
- Building up the project surveys and questionnaires when needed.
- Report and escalate issues faced to management as needed.






Job Requirements:

Bachelor degree in business or related field of study.
Three years experience in a related field.
Ability to work under pressure
Strong organizational/ communication skills
Arabic speaking is an advantage
Good communication skills of written and verbal English
Quality focus and eye for detail
Client-focused service experience
Multi Tasking skills
Strong working knowledge of Microsoft Office



Salary + benefits: 12000 to 14000 AED + other benefits



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 Sales Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo_19192.gif GWR CONSULTING
United Arab Emirates
REF NO: S-4877665
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  The individual in this role would be responsible for analyzing our customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. We are seeking a candidate who is creatively-minded and eager to think outside the box when it comes to our customers and their needs. Candidates with a background in sales who are analytically minded and motivated will do well in this role.




Description :  The individual in this role would be responsible for analyzing our customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. We are seeking a candidate who is creatively-minded and eager to think outside the box when it comes to our customers and their needs. Candidates with a background in sales who are analytically minded and motivated will do well in this role.


Sales Officer Responsibilities:
Organising sales visits.
Visiting customers and potential customers.
Negotiating contracts.
Achieving growth and hitting sales targets.
Designing and implementing a strategic sales plan that expands company’s customer base and ensures its strong presence.
Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
Contributing to team effort by accomplishing related results as needed.
Identifying emerging markets and market shifts while being fully aware of new competition status.


Requirements and Skills:
Highly motivated with a drive to succeed and a passion for sales.
A Bachelor Degree in Business Administration or equivalent is required.
Minimum 5 years of experience in the field.
Relevant industry experience is a plus. (Previous background in Services Companies).
English Language is a must.
Presentation Skills.
Client Relationships.
Negotiation skills.
Prospecting Skills.
Meeting Sales Goals.
Sales Planning.
Salary + benefits: 10000 to 12000 AED + transportation + other benefits


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 Editorial Office Manager Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo_19192.gif GWR CONSULTING
United Arab Emirates
REF NO: E-947654
 
Education :  Diploma
Experience :  1 - 5 Years
Responsibilities :  
Job duties:

- Edit shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed


Description :  Part-Time Job - Work From Home - available NOW at GWR Consulting.

Position Name: "Quality Validator/ Editor"

Job duties:

- Edit mystery shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed

Job specifications:

Working Shifts: Flexible DAY/NIGHT - WEEKEND/WEEKDAYS
Joining Date: as soon as possible.
Experience: no experience needed.
Educational: No Specific background.

Candidates must Possess good communication skills and fluent in English (Written and spoken) in order to edit effectively the reports in terms of Language, Grammar, Legibility.


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 Secretary Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo.gif CBC MEDICAL, DUBAI, U.A.E.
United Arab Emirates
REF NO: CS -008
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, CBC Medical Division is co-founded in the last decade of Millennium with contribution of two pioneer experts in the field of ophthalmic and the relevant industries. They have extensive experience in different categories from set up of ultra modern clinics & hospitals to turn key run-up of Spectacle, Contact lens and Intraocular lens manufacturing plant.

Main office is located in Dubai, U.A.E with affiliated branches serving other clients in North America, Europe, CIS and Africa.
Their mission is to provide an optimal service to optometry and Eye MD communities, in this respect they are committed to bring the latest & edge of technology in the field on possession of their valued colleagues.
In CBC, they carry wide range of products and have exclusive / official distributorship right of the world renowned companies in almost all countries, geographically located in the Middle East, Persian Gulf, CIS and Persia.

CBC Medical is seeking to hire the services of an Administrative Secretary / Female Receptionist. The ideal candidate must be detail-oriented, flexible, organized, and have the ability to multi-task, as well as possess excellent verbal and written communication skills in English. Requirements include advanced computer knowledge in MS Office Products.

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 Customer Care Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo.gif FRONTLINE FOCUS INTERNATIONAL, CANADA
Saudi Arabia
REF NO: CS 004
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, Frontline Focus International, is a full service Customer Experience Organisation. Identifying spectacular ''moments of truth'' in outstanding customer experience is their specialty. They believe that memorable service occasions begin with marketing & merchandising for best impact, hiring for attitude, coaching for skills, and helping you harness the power of measurement, recognition & reward to deliver to your performance objectives.
Excellent companies around the world rely on Frontline solutions to capture feedback from consumers, employees and stakeholders, determine market acceptance, install merchandising materials, market products & services, coach teams, and to help create and identify stellar performance at the front line.
Teams of consultants, program designers, Microsoft certified IT developers, project coordinators, statistical analysts, merchandising & supply chain specialists, multi lingual call centre agents and over 25,000 field reps work together, as one voice in concert, to deliver tangible results. With multi lingual service in-field, in their call centre, and over the internet, they deliver your results in a secure environment, in ''real-time''.

Frontline Focus is seeking to hire Consultants in Consumer Care. Also known as Mystery Shoppers, the ideal candidates will provide objective & factual feedback about the quality of their experiences at local retail stores, restaurants, theatres and hotels or other establishments that deal with the public.
Candidates will have to visit local establishments to provide feedback on Customer Service and/or Quality. They will have to provide online reporting of results within 24 hrs.
Our Client is currently recruiting in:
ABHA - AL HASSA - AL KHARJ - AL KHOBAR - ABQAIQ - HAIL - JUBAIL - KHAMIS MUSHYAT - MADINA - MECCA - QASSIM - RIYADH - TABUK - TAIF - YANBU

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 Customer Service Agent Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo_2284.gif VALUEMANAGE INTERNATIONAL FZ LLC
United Arab Emirates
REF NO: CS-038
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Graduates with husband or father sponsored visa holders preferably aged between 24-30 with minimum one year+ experience in customer service, attending inbound calls. Pleasant manners over phone. Should be customer focussed and able to take initiative. Must have good command over English (spoken and written), excellent PC skills, good telephone and organizational skills. Candidates with knowledge on Arabic (Read, Write and Speak) along with English would have a very good advantage.
Responsibilities :  To understand the customer query over the phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

Description :  Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

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 Call Center Executive Customer Service/ Call Centre 8/20/2020 [ APPLY NOW ]
logo_341.gif IQPC, DUBAI, U.A.E
United Arab Emirates
REF NO: CS-039
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  
Delegates Sales department (Outbound Calls Telesales Role)

Requirement 3 Reps

Basic AED 6000 to 8000, OTE AED 18,000 35000 +

- A minimum of 12 months telesales experience in delegate sales for business-to-business conferences or exhibitions.

- Excellent communication skills (A clear and confident phone manner, tone and power to persuade are MUST-HAVE qualities)

- Self-motivated to succeed, Committed and ready to take the heat involved in hitting and overachieving weekly and monthly targets.

- Persistent, enthusiastic and energetic personality




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