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  Job Position Job Category Posted On Action
 Client Service Executive Customer Service/ Call Centre 5/20/2019 [ APPLY NOW ]
logo.gif REGUS
United Arab Emirates
REF NO: C-977645
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  ABOUT YOU
Whilst the skills and experience you have gained in life and your career are important we recruit based on attitude and behaviours as these are what define great performers at Regus. To be successful in this role you should be;

* Bright
* Motivated
* Enthusiastic
* Customer focussed – enjoy working with them and solving their problems.
* Determined and resilient.
* Ambitious.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

Responsibilities :  The Role:
To look after every customer in your community professionally

Regus People
You thrive working with a team of people and make customers a priority

Customer Service
You are well organised and ensure customer requirements are delivered

Quality and Standards
You take pride in making sure each centre you are in runs to Regus standards

Communication
You are a great communicator and resolve or escalate customer issues quickly




Description :  Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.



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 Sales Consultant Customer Service/ Call Centre 5/20/2019 [ APPLY NOW ]
logo.gif FGM
United Arab Emirates
REF NO: D-947645
 
Education :  Bachelors Degree
Experience :  Not Required
Responsibilities :  We are looking for experienced Skilled Migration Consultant with minimum 1 year of experience.

Job Description:

Make calls
Meet clients and do the counsellings
Achieve monthly targets assigned
Able to manage database provided for future task

Description :  We are looking for experienced Skilled Migration Consultant with minimum 1 year of experience.

Job Description:

Make calls
Meet clients and do the counsellings
Achieve monthly targets assigned
Able to manage database provided for future task

Basic Skills Required:

Confident and presentable
Good communication skills
Open for tele calling
Able to handle work
Team player

Send your cv
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 Client Service Executive Customer Service/ Call Centre 5/19/2019 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: CS-5947545
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ? Work as part of a 24/7 shift pattern
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 Call Center Executive Customer Service/ Call Centre 5/19/2019 [ APPLY NOW ]
logo_63772.png AL SHAYA GROUP
United Arab Emirates
REF NO: CC-8565
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls from customers and answer prospect client s inquiries and questions ? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation ? Handle complaints, rectify problems to the concerned person and provide complete information ? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection ? Has good knowledge in the business goals and structure; and knows the basic process and requirements ? Maintain an accurate daily report of all activities and call log ? Follows correct procedure regarding Data protection and client confidentiality Job Duties: ? Answer incoming calls and respond to customer s emails ? Management and resolve customer complaints ? Identify and escalate issues to supervisors ? Provide product and service information to customers ? Research required information using available resources ? Process orders, forms, and application ? Route calls to appropriate resources ? Document all call information according to standard operating procedures ? Recognize, document, and alert the management team of trends in customer calls ? Follow up customer calls where necessary ? Upsell products and services ? Complete call logs and reports ? Other duties as assigned
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 Customer Service Representative Customer Service/ Call Centre 5/19/2019 [ APPLY NOW ]
logo_54616.png GENERAL ELECTRIC
United Arab Emirates
REF NO: CSR-94746
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  POSITION RESPONSIBILITIES
Guide and process customer orders in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Help customers navigate Uline's website and place orders online.
Provide knowledgeable answers to questions about products, pricing and availability.
Work with internal departments to meet our customers' needs.
Help resolve product returns, respond to shipping inquiries and answer order status questions.
Submit quotes for large quantity orders and custom items.


MINIMUM REQUIREMENTS
Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred.
Desire to provide the best possible experience for our customers.
Thrive in a fast paced environment with coaching support.
Dedicated to excellent attendance.
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 Customer Service Representative Customer Service/ Call Centre 5/19/2019 [ APPLY NOW ]
logo.gif OMNIS AE
United Arab Emirates
REF NO: CS-846554
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Essential Duties and Responsibilities ? Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers. ? Provide support to regional team and Sales & Customer Service division. ? Collect, analyze and report customer feedback on products and services to ensure customer satisfaction. ? Prepare bids and quotations, enter RMAs and orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details. ? Plan and organize customer visits, conferences, seminars, training and other marketing and sales activities. ? Review individual CSR metrics to identify and implement improvements. ? Communicate clearly and positively with internal and external customers. ? Continuously identify, measure, follow and improve customer service area processes. ? Understand, create, simplify processes. ? Other duties as assigned. salary 6000 AED PER MONTH
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 Client Service Executive Customer Service/ Call Centre 5/19/2019 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: CS-484654
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations.
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 Customer Service Officer Customer Service/ Call Centre 5/19/2019 [ APPLY NOW ]
logo_54593.png EMIRATE AIRLINES
United Arab Emirates
REF NO: S-4846544
 
Education :  Higher Secondary
Experience :  Not Required

Description :  Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies
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 Call Center Agent Customer Service/ Call Centre 5/19/2019 [ APPLY NOW ]
logo_8269.gif RCI MIDDLE EAST
United Arab Emirates
REF NO: CS-055
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  Arabic (MUST), English, customer orientation, sales skills, computer skills
Responsibilities :  Handling inbound / outbound calls

Description :  Call Centre Agent responsible for handling inbound and outbound calls, providing customers with excellent customer service and good telephone etiquettes
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 Customer Service Representative Customer Service/ Call Centre 5/18/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-110
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :   High School diploma or equivalent
Bilingual in Spanish
Customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.


Description :  Bilingual Spanish/English Speaking Customer Service - Representante de Servicio al cliente Espaol / Ingls

Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
401K
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?
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