Jobs in Dubai - Customer Service/ Call Centre

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Call Center Executive

Customer Service/ Call Centre

11/3/2019

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	AL SHAYA GROUP United Arab Emirates REF NO: CC-8565

Education : Higher Secondary Experience : Not Required Description : Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls from customers and answer prospect client s inquiries and questions ? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation ? Handle complaints, rectify problems to the concerned person and provide complete information ? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection ? Has good knowledge in the business goals and structure; and knows the basic process and requirements ? Maintain an accurate daily report of all activities and call log ? Follows correct procedure regarding Data protection and client confidentiality Job Duties: ? Answer incoming calls and respond to customer s emails ? Management and resolve customer complaints ? Identify and escalate issues to supervisors ? Provide product and service information to customers ? Research required information using available resources ? Process orders, forms, and application ? Route calls to appropriate resources ? Document all call information according to standard operating procedures ? Recognize, document, and alert the management team of trends in customer calls ? Follow up customer calls where necessary ? Upsell products and services ? Complete call logs and reports ? Other duties as assigned
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Customer Service Agent

Customer Service/ Call Centre

11/3/2019

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	OMNIS AE United Arab Emirates REF NO: SA-45846

Education : Higher Secondary Experience : Not Required Responsibilities : Job description: Job Description: - Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. - Sells products by establishing contact and developing relationships with prospects; recommending solutions. - Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. - Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. - Contributes to team effort by accomplishing related results as needed. (QUALIFICATION) - Required Bachelor's Degree - Required Arabic & English - Required Driver's License Description : Job description: Job Description: - Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. - Sells products by establishing contact and developing relationships with prospects; recommending solutions. - Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. - Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. - Contributes to team effort by accomplishing related results as needed. (QUALIFICATION) - Required Bachelor's Degree - Required Arabic & English - Required Driver's License
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Client Service Executive

Customer Service/ Call Centre

11/3/2019

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	OMNIS AE United Arab Emirates REF NO: CS-5947545

Education : Higher Secondary Experience : 1 - 5 Years Description : Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ? Work as part of a 24/7 shift pattern
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Customer Service Officer

Customer Service/ Call Centre

11/3/2019

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	EMIRATE AIRLINES United Arab Emirates REF NO: S-4846544

Education : Higher Secondary Experience : Not Required Description : Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies
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Receptionist

Customer Service/ Call Centre

11/2/2019

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	BEAUTY CODE LADIES SALON United Arab Emirates REF NO: C-97635

Education : Higher Secondary Experience : Not Required Skills : - Be punctual, responsible, strong personality, able to manage others and anticipate customer needs - Customer-oriented, able to smile all the time, able to resolve conflicts with customers in diplomatic way - Excellent level of English; able to understand clients' needs and interact with them, able to use professional language - Experience working in Dubai or in the same position is a bonus Responsibilities : - Welcome the customers - Manage phone / website bookings - Manage salon's retail stock - Control the attendance and the cleanliness of the salon - Promote and sell salon's retail products - Attend work trainings if required Description : New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%).
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Secretary

Customer Service/ Call Centre

11/2/2019

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	GULF ENGINEERING AND CONSULTANT United Arab Emirates REF NO: S-856565

Education : Bachelors Degree Experience : 1 - 5 Years Skills : Executive Secretary cum Document Controller With UAE experience and preferred with Engineering Construction background. Good knowledge in Computer (Microsoft applications – Word, Excel, etc.) Description : Urgently required for engineering firm –Executive Secretary cum Document Controller With UAE experience and preferred with Engineering Construction background. Good knowledge in Computer (Microsoft applications – Word, Excel, etc.) Apply with updated CV with photo and send to dubai.eng.consultant@gmail.com Duties and responsibilities • Provided administrative support for project manager. • Responsible for coordinating with all department of the Project, in order to assure that all documents are kept in the right place and organized in the document library • Coordinate all activities related to Document control including technical documents, drawings and commercial correspondence • Input documents data and do the standard regulation ensuring that data’s are accurate and up to date • Generate various document control reports as required • Experienced in writing Letters/ Composed correspondence / Typing site documents and reports. • Maintain the documents and drawings in the document control office under safe custody without any damage or deterioration with ease traceability • Maintain the files and control logs as required by the project • Accurate distribution of documents as directed as required within the project reporting structure • Ensure that all corporate documents are well checked ad submitted on time prior to the documents submission due date • Attend project meetings, record transcripts of discussion and required follow-up. • Able to Work in a fast paced environment where a sense of urgency is a must.
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Customer Service Representative

Customer Service/ Call Centre

11/2/2019

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	TELETECH USA REF NO: CS-110

Education : Bachelors Degree Experience : 1 - 5 Years Skills : High School diploma or equivalent Bilingual in Spanish Customer service experience Call center experience preferred Competency using Windows Well polished communication and verbal skills Ability to multi-task, in a fast paced and vibrant work environment Flexibility to work in a 24/7 environment will make you especially attractive to us Ready to step up? Let's get started. Description : Bilingual Spanish/English Speaking Customer Service - Representante de Servicio al cliente Espaol / Ingls Bilingual - Spanish Speaking Customer Service Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you! Do you like making people smile? To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way. Opportunity is Knocking. Answer the Door! We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services. Who says Super Heroes can't be rewarded? We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including: Medical and dental Tuition reimbursement Paid vacation 401K Discounts at many major retailers and restaurants Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed. Mirror Mirror on the Wall, are You the Most Qualified One of All?
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Barman

Customer Service/ Call Centre

11/2/2019

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	CORECRUITMENT United Arab Emirates REF NO: CS-164

Education : Bachelors Degree Experience : 1 - 5 Years Responsibilities : Very well established company in Dubai has recently opened this stunning Japanese inspired, upmarket restaurant and we are on the lookout for experienced Bar staff to join & strengthen the team! Candidates must be very well presented and have strong communication skills, along with good experience and a positive attitude! We are looking for the following characteristics: 1. Guest-focused attitude. 2. Industrious. 3. Enthusiastic. 4. Desire to provide our guests with outstanding quality of service. 5. Attractive and well-groomed in appearance. 6. Experience within fine dining or high profile venues / restaurants / hotels. Salaries: 2500 - 4000AED - salaries offered with full expat benefits including shared accommodation service charge, medical, flights and the chance to develop your career in an expanding and very exciting company! Description : Role: BARTENDER REQUIRED -STUNNING JAPANESE INSPIRED RESTAURANT - DUBAI! Sector: Customer Services Location: Dubai Salary: 450 - 720 per month + benefits
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Transport Manager

Customer Service/ Call Centre

11/2/2019

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	CORECRUITMENT United Arab Emirates REF NO: CS-165

Education : Bachelors Degree Experience : 1 - 5 Years Responsibilities : Very exciting opportunity for a Transport Manager with extensive transport logistic management experience, Must ensure highest possible service is being delivered to guests, colleagues and business partners in a friendly, timely, safe and professional manner. Experience in similar position with renowned company required. Salary 20,000AED TO 29,000AED plus benefits - based on experience of the profile. Description : Role: Transport Manager Sector: Customer Services Location: Dubai Salary: 3.6k - 5.2k per month + benefits
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Hostess

Customer Service/ Call Centre

11/2/2019

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	CORECRUITMENT United Arab Emirates REF NO: CS-166

Education : Higher Secondary Experience : 1 - 5 Years Skills : Very exciting opportunity for a well presented Hostess with international experience, Established hospitality group with many well respected restaurants and clubs. Looking for professional, outgoing and positive approach to life and serious about a career in hospitality. Basic Salary 3000 3500 AED PLUS Accommodation PLUS Service Charge and Tips. TOTAL VALUE AROUND 6500AED = 1700 Euros per month TAX FREE Description : Role: HOSTESSES REQUIRED Sector: Bid and tender Location: Dubai Salary: 1.1k - 1.3k per month + Tips
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