Jobs Main >> Customer Service/ Call Centre
To apply for multiple jobs, select the appropriate check box(es) and click on  APPLY NOW
  Job Position Job Category Posted On Action
 Customer Service Representative Customer Service/ Call Centre 11/2/2019 [ APPLY NOW ]
logo_18149.gif ALERT HR SOLUTIONS
Netherlands
REF NO: CS-183
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. (Near-) native German speaker
2. Fluent in English (corporate language)
3. Good written and verbal skills
4. Computer literacy
5. Very good knowledge of geography of Germany
6. Experience in customer care
7. Good understanding of customer satisfaction
8. Team player
9. Ability to prioritize, analyze, plan and coordinate on high volumes

Working hours 40 hours a week, shifts including nights and weekends.
Work in a growing international company in a young, ambitious, professional and dynamic environment.
The salary for this position is based on a 40-hour week and amounts to 1946/month gross. In addition, a shift allowance based on actual hours is paid.
A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.
Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.

Preferred Candidate
Career Level:Mid Career
Nationality: Austria; Germany




Description :  Customer Service Representative - German

For a German car brand, we are looking for experienced customer service representatives for the contact center in Maastricht, the Netherlands.

The Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customers native language and offer help on the phone or coordinate assistance through service providers. The philosophy is to ensure the customer is mobile again as quickly as possible.


APPLY NOW
 Quality Assurance Specialist Customer Service/ Call Centre 11/2/2019 [ APPLY NOW ]
logo.gif ORAVEL STAYS PVT LTD
India
REF NO: QU-751
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  Actively develop strategic relationships with key decision makers within the customer base.
Enhance relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of the clients business environment and requirements.
Proactively identify and manage potential problems/escalations within customer base with appropriate resolution plans
Seek and continuously develop knowledge of our client business to build an understanding of their needs.
Responsibilities :  * Auditing calls and Sharing Feedback
* Conducting calls calibration
* Handling Entire Campiagn of NON-SALES calls
* Conducting NHT BATCH Quality sessions
* Conducting Refresher or Training session of OJT BATCH
* Taking Team Huddles for well being of process
* Short call Analysis
* Floor support like taking Escalation calls and auditing the Escalation calls


Description :  * Auditing calls and Sharing Feedback
* Conducting calls calibration
* Handling Entire Campaign of NON-SALES calls
* Conducting NHT BATCH Quality sessions
* Conducting Refresher or Training session of OJT BATCH
* Taking Team Huddles for well being of process
* Short call Analysis
* Floor support like taking Escalation calls and auditing the Escalation calls


APPLY NOW
 Transport Manager Customer Service/ Call Centre 11/1/2019 [ APPLY NOW ]
logo_18019.gif CORECRUITMENT
United Arab Emirates
REF NO: CS-207
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  TRANSPORT MANAGER (BEACH CLUSTER BUGGY OPERATIONS) ? LUXURY RESORT ? DUBAI!!

Very exciting opportunity for a Transport Manager with extensive transport logistic management experience, Must ensure highest possible service is being delivered to guests, colleagues and business partners in a friendly, timely, safe and professional manner. Experience in similar position with renowned company required.

Salary 20,000AED TO 29,000AED plus benefits - based on experience of the profile.


Description :  TRANSPORT MANAGER (BEACH CLUSTER BUGGY OPERATIONS) ? LUXURY RESORT ? DUBAI!!

Role: Transport Manager
Sector: Customer Services
Location: Dubai
Salary: ?3.5k - 5.1k per month + benefits


APPLY NOW
 Customer Service Representative Customer Service/ Call Centre 11/1/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
United Kingdom
REF NO: CS-182
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  We currently have exciting Customer Service opportunities available for our new Global Telecommunications client, starting as early as 2nd July.

Position Description
This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills.
Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.

Main Duties and Responsibilities
In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.

Skills and Specifications
Excellent people skills and the ability & interest to develop great relationships with our customers
Experience in telephonic and email customer service
Ideally proven experience in a customer service role
A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
Experience of using databases
Essential Criteria:
Excellent Communication Skills and Telephone manner
Proven Customer Service experience
'Can do' attitude, initiative and genuine commitment to customer service
Desirable Criteria:
Call Centre experience
Competitive Benefits Package
Competitive salary + bonuses
Health insurance, dental and eye care reimbursements
Private and pension plan Insurance
Up-to-date technology training
Relocation package
Childcare voucher scheme
On site canteen
29 days holiday entitlement + extra entitlement
Free Parking
Career Advancement
About TeleTech
As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

APPLY NOW
 Call Center Agent Customer Service/ Call Centre 11/1/2019 [ APPLY NOW ]
logo_26117.png CLARUSAPEX
Bahrain
REF NO: CA-26902
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills:

-Relevant Qualification

-1-2 years experience in high-end retail sales call center.

-Proficiency in English
Responsibilities :  Tasks and challenges:

- Monitor automated systems for placing collect calls

- Take orders from clients

- Provide information regarding company and goods

Description :  
Telephone operator in The Kingdom of Bahrain - leading company, new challenges, one of the richest countries in the world.
About employer: The main goal of the company is to deliver service excellence with professionalism, care and attention. The company is an integral part of Bahrain's community, expanding throughout the Gulf region and will continue to evolve for many years to come.

Customers mission:

Employer values commitment to guests, suppliers and employees. The dynamic and influential nature of the brand is due to its company culture and continues to encourage sustainability and success.

Working conditions:

- Official salary is 318-530 USD
- Work and residence permit are paid by customer
- Visa
- Air tickets
- Shared accommodation;
- Medical insurance
- Transportation



APPLY NOW
 Customer Service Representative Customer Service/ Call Centre 11/1/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: CS-172
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  SKILLS & COMPETENCIES REQUIRED:
Knowledge of principles and processes for providing good customer service. This includes customer needs assessment and meeting quality standards for service.
Active Listening & Problem Solving Skills - giving full attention to what the customer is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Excellent English Communication & Interaction Skills conversant in English and can convey information effectively.
Service Orientation Proactively looks for ways to help people; Ability to be polite, have confidence, and use diplomacy in difficult situations;
Able to set priories and multi‐task
Detail-oriented and customer-focused.
BASIC QUALIFICATIONS:
Complete at least 2 years of college without back subjects
Excellent conversational English skills
Internet savvy and knowledge of MS Office applications
Previous customer service experience is a plus!
WHAT WE HAVE TO OFFER:
Competitive compensation package including regular performance bonuses
Medical and dental coverage plus life insurance options
Pharmacy, cellphone, transportation & rice benefits await those that qualify
TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life
Immerse in personal development programs and continued skills enhancement through online and proprietary TeleTech training curriculums
Engage with your colleagues and build friendships through exciting promotions, events and activities


Description :  At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers. We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this ongoing connection, our business would fail.
JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE (CSR)
THE ROLE:
Your role as a Customer Service Representative (CSR) is to ensure that the organization is meeting the customers requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the companys business needs in perspective.
DUTIES AND RESPONSIBILITIES:
To resolve customer complaints via phone, email, mail, or other media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts.
Take payment information and other pertinent information such as address and phone numbers; provide company information & services.
Answer questions and suggest solutions in relation to products and services.
Inform customer of deals and promotions.
Utilize computer technology to handle high call volumes.
Compile reports on overall customer satisfaction.



APPLY NOW
 Customer Care Customer Service/ Call Centre 11/1/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
United Kingdom
REF NO: CS-173
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  If you enjoy
Learning about new technologies
A dynamic work environment
Interacting with people and solving their problems
Continuous training for personal and professional growth
Gaining experience and pursuing a career

Then you're a perfect fit!

Position Description:

This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet.We are looking for dynamic and friendly candidates with a positive attitude and excellent interpersonal skills


The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.



Main Duties and Responsibilities:

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.



Skills and Specifications:


Excellent people skills and the ability & interest to develop great relationships with our customers
Experience in telephonic and email customer service
Ideally proven experience in a customer service role
A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
Experience of using databases





Essential Criteria:

Fluency in written and spoken English
Excellent Communication Skills and Telephone manner
Proven Customer Service experience
'Can do' attitude, initiative and genuine commitment to customer service


Desirable Criteria:

Call Centre experience



Competitive Benefits Package

Competitive salary + bonuses
Health insurance, dental and eye care reimbursements
Private and pension plan Insurance
Up-to-date technology training
Relocation package
Childcare voucher scheme
On site canteen
29 days holiday entitlement + extra entitlement
Free Parking
Career Advancement


APPLY NOW
 Customer Support Representative Customer Service/ Call Centre 11/1/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-174
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities


What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!
Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:
And here's the important stuff TeleTech provides our associates with:

Competitive salary
Advancement and Career Opportunities


What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


APPLY NOW
 Customer Service Officer Customer Service/ Call Centre 11/1/2019 [ APPLY NOW ]
logo.gif GC RECRUITMENTS
United Arab Emirates
REF NO: CS-058
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Candidate must have excellent Arabic & English skills (Written & Verbal)
- Candidate should have a exposure/experience in a call center/customer service environment
- Excellent interpersonal & communication skills are a must.
- Ability to multi-skill & co-ordinate multiple activities under pressure.
- Strong customer focus.
Responsibilities :  We are looking for Customer Service Office who must be having tri lingual capabality.
Must be knowing Arabic / English/ French- Read and written both.

Description :  Job Description:-

- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.
- Respond to customer queries (Calls/Emails) within the specified TAT.
- Triilingual (French/Arabic/English) Call center + Call/Correspondence work type.
- Manage customer expectations & ensure a robust communication rhythm.
- Deliver on Performance SLAs as set by the Client.

APPLY NOW
 Hostess Customer Service/ Call Centre 11/1/2019 [ APPLY NOW ]
logo.gif DATA WIND, CANADA
United Arab Emirates
REF NO: CS - 012
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services.
DataWind has developed, and offers a series of wireless web access devices and the related web delivery platform.
Our products are offered by the world''s largest and most prestigious Cellular distributors.

Our Client is urgently seeking to hire 2 highly enthusiastic girls to distribute the flyers throughout the show for Gitex 2006
Requirements:
1) Fluent English.
2) Attractive.
3) Dress: White Top, Black Shoes, Black Trousers. They would be providing you with a Magicians Cape and a Hat.

PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.




APPLY NOW

Recent Candidates
  • Abbas
  • General Surgeon
  • Lebanon
  • Usmangani
  • Transmission Engineer
  • India
  • Jagwinder
  • Production Manager
  • India
Virtual Placement Index