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Customer Service Representative

Customer Service/ Call Centre

11/2/2019

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	ALERT HR SOLUTIONS Netherlands REF NO: CS-183

Education : Bachelors Degree Experience : 1 - 5 Years Skills : 1. (Near-) native German speaker 2. Fluent in English (corporate language) 3. Good written and verbal skills 4. Computer literacy 5. Very good knowledge of geography of Germany 6. Experience in customer care 7. Good understanding of customer satisfaction 8. Team player 9. Ability to prioritize, analyze, plan and coordinate on high volumes Working hours 40 hours a week, shifts including nights and weekends. Work in a growing international company in a young, ambitious, professional and dynamic environment. The salary for this position is based on a 40-hour week and amounts to 1946/month gross. In addition, a shift allowance based on actual hours is paid. A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC. Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us. Preferred Candidate Career Level:Mid Career Nationality: Austria; Germany Description : Customer Service Representative - German For a German car brand, we are looking for experienced customer service representatives for the contact center in Maastricht, the Netherlands. The Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customers native language and offer help on the phone or coordinate assistance through service providers. The philosophy is to ensure the customer is mobile again as quickly as possible.
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Quality Assurance Specialist

Customer Service/ Call Centre

11/2/2019

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	ORAVEL STAYS PVT LTD India REF NO: QU-751

Education : Bachelors Degree Experience : 5 - 10 Years Skills : Actively develop strategic relationships with key decision makers within the customer base. Enhance relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of the clients business environment and requirements. Proactively identify and manage potential problems/escalations within customer base with appropriate resolution plans Seek and continuously develop knowledge of our client business to build an understanding of their needs. Responsibilities : * Auditing calls and Sharing Feedback * Conducting calls calibration * Handling Entire Campiagn of NON-SALES calls * Conducting NHT BATCH Quality sessions * Conducting Refresher or Training session of OJT BATCH * Taking Team Huddles for well being of process * Short call Analysis * Floor support like taking Escalation calls and auditing the Escalation calls Description : * Auditing calls and Sharing Feedback * Conducting calls calibration * Handling Entire Campaign of NON-SALES calls * Conducting NHT BATCH Quality sessions * Conducting Refresher or Training session of OJT BATCH * Taking Team Huddles for well being of process * Short call Analysis * Floor support like taking Escalation calls and auditing the Escalation calls
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Transport Manager

Customer Service/ Call Centre

11/1/2019

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	CORECRUITMENT United Arab Emirates REF NO: CS-207

Education : Bachelors Degree Experience : 1 - 5 Years Skills : TRANSPORT MANAGER (BEACH CLUSTER BUGGY OPERATIONS) ? LUXURY RESORT ? DUBAI!! Very exciting opportunity for a Transport Manager with extensive transport logistic management experience, Must ensure highest possible service is being delivered to guests, colleagues and business partners in a friendly, timely, safe and professional manner. Experience in similar position with renowned company required. Salary 20,000AED TO 29,000AED plus benefits - based on experience of the profile. Description : TRANSPORT MANAGER (BEACH CLUSTER BUGGY OPERATIONS) ? LUXURY RESORT ? DUBAI!! Role: Transport Manager Sector: Customer Services Location: Dubai Salary: ?3.5k - 5.1k per month + benefits
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Customer Service Representative

Customer Service/ Call Centre

11/1/2019

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	TELETECH United Kingdom REF NO: CS-182

Education : Bachelors Degree Experience : 1 - 5 Years Description : We currently have exciting Customer Service opportunities available for our new Global Telecommunications client, starting as early as 2nd July. Position Description This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. Main Duties and Responsibilities In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. Skills and Specifications Excellent people skills and the ability & interest to develop great relationships with our customers Experience in telephonic and email customer service Ideally proven experience in a customer service role A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking Experience of using databases Essential Criteria: Excellent Communication Skills and Telephone manner Proven Customer Service experience 'Can do' attitude, initiative and genuine commitment to customer service Desirable Criteria: Call Centre experience Competitive Benefits Package Competitive salary + bonuses Health insurance, dental and eye care reimbursements Private and pension plan Insurance Up-to-date technology training Relocation package Childcare voucher scheme On site canteen 29 days holiday entitlement + extra entitlement Free Parking Career Advancement About TeleTech As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.
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Call Center Agent

Customer Service/ Call Centre

11/1/2019

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	CLARUSAPEX Bahrain REF NO: CA-26902

Education : Bachelors Degree Experience : 1 - 5 Years Skills : Skills: -Relevant Qualification -1-2 years experience in high-end retail sales call center. -Proficiency in English Responsibilities : Tasks and challenges: - Monitor automated systems for placing collect calls - Take orders from clients - Provide information regarding company and goods Description : Telephone operator in The Kingdom of Bahrain - leading company, new challenges, one of the richest countries in the world. About employer: The main goal of the company is to deliver service excellence with professionalism, care and attention. The company is an integral part of Bahrain's community, expanding throughout the Gulf region and will continue to evolve for many years to come. Customers mission: Employer values commitment to guests, suppliers and employees. The dynamic and influential nature of the brand is due to its company culture and continues to encourage sustainability and success. Working conditions: - Official salary is 318-530 USD - Work and residence permit are paid by customer - Visa - Air tickets - Shared accommodation; - Medical insurance - Transportation
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Customer Service Representative

Customer Service/ Call Centre

11/1/2019

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	TELETECH Philippines REF NO: CS-172

Education : Higher Secondary Experience : 1 - 5 Years Skills : SKILLS & COMPETENCIES REQUIRED: Knowledge of principles and processes for providing good customer service. This includes customer needs assessment and meeting quality standards for service. Active Listening & Problem Solving Skills - giving full attention to what the customer is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Excellent English Communication & Interaction Skills conversant in English and can convey information effectively. Service Orientation Proactively looks for ways to help people; Ability to be polite, have confidence, and use diplomacy in difficult situations; Able to set priories and multi‐task Detail-oriented and customer-focused. BASIC QUALIFICATIONS: Complete at least 2 years of college without back subjects Excellent conversational English skills Internet savvy and knowledge of MS Office applications Previous customer service experience is a plus! WHAT WE HAVE TO OFFER: Competitive compensation package including regular performance bonuses Medical and dental coverage plus life insurance options Pharmacy, cellphone, transportation & rice benefits await those that qualify TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life Immerse in personal development programs and continued skills enhancement through online and proprietary TeleTech training curriculums Engage with your colleagues and build friendships through exciting promotions, events and activities Description : At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers. We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this ongoing connection, our business would fail. JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE (CSR) THE ROLE: Your role as a Customer Service Representative (CSR) is to ensure that the organization is meeting the customers requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the companys business needs in perspective. DUTIES AND RESPONSIBILITIES: To resolve customer complaints via phone, email, mail, or other media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts. Take payment information and other pertinent information such as address and phone numbers; provide company information & services. Answer questions and suggest solutions in relation to products and services. Inform customer of deals and promotions. Utilize computer technology to handle high call volumes. Compile reports on overall customer satisfaction.
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Customer Care

Customer Service/ Call Centre

11/1/2019

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	TELETECH United Kingdom REF NO: CS-173

Education : Bachelors Degree Experience : 1 - 5 Years Description : If you enjoy Learning about new technologies A dynamic work environment Interacting with people and solving their problems Continuous training for personal and professional growth Gaining experience and pursuing a career Then you're a perfect fit! Position Description: This role is all about providing an excellent customer experience for a Global leader in Telecommunications, building customer rapport and thinking on your feet.We are looking for dynamic and friendly candidates with a positive attitude and excellent interpersonal skills The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. Main Duties and Responsibilities: In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. Skills and Specifications: Excellent people skills and the ability & interest to develop great relationships with our customers Experience in telephonic and email customer service Ideally proven experience in a customer service role A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking Experience of using databases Essential Criteria: Fluency in written and spoken English Excellent Communication Skills and Telephone manner Proven Customer Service experience 'Can do' attitude, initiative and genuine commitment to customer service Desirable Criteria: Call Centre experience Competitive Benefits Package Competitive salary + bonuses Health insurance, dental and eye care reimbursements Private and pension plan Insurance Up-to-date technology training Relocation package Childcare voucher scheme On site canteen 29 days holiday entitlement + extra entitlement Free Parking Career Advancement
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Customer Support Representative

Customer Service/ Call Centre

11/1/2019

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	TELETECH USA REF NO: CS-174

Education : Bachelors Degree Experience : 1 - 5 Years Description : Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first. In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services. Become a Member of the TeleTech Team TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work. What we offer: And here's the important stuff TeleTech provides our associates with: Competitive salary Advancement and Career Opportunities What we're looking for: Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include: High School Diploma or equivalent 6 months or more of customer service experience Competency using Microsoft Windows Exceptional Communication & Verbal skills Ability and desire to excel in a fast-paced work environment. Are you ready to accept the challenge? Because TeleTech is ready for YOU! Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first. In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services. Become a Member of the TeleTech Team TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work. What we offer: And here's the important stuff TeleTech provides our associates with: Competitive salary Advancement and Career Opportunities What we're looking for: Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include: High School Diploma or equivalent 6 months or more of customer service experience Competency using Microsoft Windows Exceptional Communication & Verbal skills Ability and desire to excel in a fast-paced work environment. Are you ready to accept the challenge? Because TeleTech is ready for YOU!
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Customer Service Officer

Customer Service/ Call Centre

11/1/2019

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	GC RECRUITMENTS United Arab Emirates REF NO: CS-058

Education : Bachelors Degree Experience : 1 - 5 Years Skills : Candidate must have excellent Arabic & English skills (Written & Verbal) - Candidate should have a exposure/experience in a call center/customer service environment - Excellent interpersonal & communication skills are a must. - Ability to multi-skill & co-ordinate multiple activities under pressure. - Strong customer focus. Responsibilities : We are looking for Customer Service Office who must be having tri lingual capabality. Must be knowing Arabic / English/ French- Read and written both. Description : Job Description:- - Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy. - Respond to customer queries (Calls/Emails) within the specified TAT. - Triilingual (French/Arabic/English) Call center + Call/Correspondence work type. - Manage customer expectations & ensure a robust communication rhythm. - Deliver on Performance SLAs as set by the Client.
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Hostess

Customer Service/ Call Centre

11/1/2019

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	DATA WIND, CANADA United Arab Emirates REF NO: CS - 012

Education : Bachelors Degree Experience : 1 - 5 Years Description : Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services. DataWind has developed, and offers a series of wireless web access devices and the related web delivery platform. Our products are offered by the world''s largest and most prestigious Cellular distributors. Our Client is urgently seeking to hire 2 highly enthusiastic girls to distribute the flyers throughout the show for Gitex 2006 Requirements: 1) Fluent English. 2) Attractive. 3) Dress: White Top, Black Shoes, Black Trousers. They would be providing you with a Magicians Cape and a Hat. PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.
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