Jobs Main >> Customer Service/ Call Centre
To apply for multiple jobs, select the appropriate check box(es) and click on  APPLY NOW
  Job Position Job Category Posted On Action
 Secretary Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
United Arab Emirates
REF NO: CS -008
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, CBC Medical Division is co-founded in the last decade of Millennium with contribution of two pioneer experts in the field of ophthalmic and the relevant industries. They have extensive experience in different categories from set up of ultra modern clinics & hospitals to turn key run-up of Spectacle, Contact lens and Intraocular lens manufacturing plant.

Main office is located in Dubai, U.A.E with affiliated branches serving other clients in North America, Europe, CIS and Africa.
Their mission is to provide an optimal service to optometry and Eye MD communities, in this respect they are committed to bring the latest & edge of technology in the field on possession of their valued colleagues.
In CBC, they carry wide range of products and have exclusive / official distributorship right of the world renowned companies in almost all countries, geographically located in the Middle East, Persian Gulf, CIS and Persia.

CBC Medical is seeking to hire the services of an Administrative Secretary / Female Receptionist. The ideal candidate must be detail-oriented, flexible, organized, and have the ability to multi-task, as well as possess excellent verbal and written communication skills in English. Requirements include advanced computer knowledge in MS Office Products.

 Customer Care Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
Saudi Arabia
REF NO: CS 004
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, Frontline Focus International, is a full service Customer Experience Organisation. Identifying spectacular ''moments of truth'' in outstanding customer experience is their specialty. They believe that memorable service occasions begin with marketing & merchandising for best impact, hiring for attitude, coaching for skills, and helping you harness the power of measurement, recognition & reward to deliver to your performance objectives.
Excellent companies around the world rely on Frontline solutions to capture feedback from consumers, employees and stakeholders, determine market acceptance, install merchandising materials, market products & services, coach teams, and to help create and identify stellar performance at the front line.
Teams of consultants, program designers, Microsoft certified IT developers, project coordinators, statistical analysts, merchandising & supply chain specialists, multi lingual call centre agents and over 25,000 field reps work together, as one voice in concert, to deliver tangible results. With multi lingual service in-field, in their call centre, and over the internet, they deliver your results in a secure environment, in ''real-time''.

Frontline Focus is seeking to hire Consultants in Consumer Care. Also known as Mystery Shoppers, the ideal candidates will provide objective & factual feedback about the quality of their experiences at local retail stores, restaurants, theatres and hotels or other establishments that deal with the public.
Candidates will have to visit local establishments to provide feedback on Customer Service and/or Quality. They will have to provide online reporting of results within 24 hrs.
Our Client is currently recruiting in:

 Customer Service Agent Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
United Arab Emirates
REF NO: CS-038
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Graduates with husband or father sponsored visa holders preferably aged between 24-30 with minimum one year+ experience in customer service, attending inbound calls. Pleasant manners over phone. Should be customer focussed and able to take initiative. Must have good command over English (spoken and written), excellent PC skills, good telephone and organizational skills. Candidates with knowledge on Arabic (Read, Write and Speak) along with English would have a very good advantage.
Responsibilities :  To understand the customer query over the phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

Description :  Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

 Call Center Executive Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
logo_341.gif IQPC, DUBAI, U.A.E
United Arab Emirates
REF NO: CS-039
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  
Delegates Sales department (Outbound Calls Telesales Role)

Requirement 3 Reps

Basic AED 6000 to 8000, OTE AED 18,000 35000 +

- A minimum of 12 months telesales experience in delegate sales for business-to-business conferences or exhibitions.

- Excellent communication skills (A clear and confident phone manner, tone and power to persuade are MUST-HAVE qualities)

- Self-motivated to succeed, Committed and ready to take the heat involved in hitting and overachieving weekly and monthly targets.

- Persistent, enthusiastic and energetic personality

 Call Center Agent Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
logo_341.gif IQPC, DUBAI, U.A.E
United Arab Emirates
REF NO: CS-040
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  
Enquiries Department (Inbound calls and Enquiries)

Requirement 1 rep

BASIC AED 6,000-10,000K OTE AED 15,000-22,000K

Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?

IQPC is one of the world''s leading conference and seminar organizers and is now looking to expand our sales team.

The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you''re someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You''ll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.

IQPC offers many training and development opportunities for successful candidates.

 It Manager Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
United Arab Emirates
REF NO: CS-043
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  
- Requires advanced knowledge of networked environments operating systems (Windows Operating Systems), communications protocols, PC and network hardware,
- As demonstrated through recognized IT certifications were possible. An understanding of LAN and WAN technologies
- A minimum of 1 year in a support role within a networked environment is required
- A minimum of 1 years experience of support and maintenance of IT hardware
- Understanding and adherence to a standards based environment
- Willingness to develop and improve own and others IT knowledge and experience
- A willingness to travel throughout the Middle East
- Must be able to work with minimal supervision
- Must be willing to work effectively within a team environment in a fast paced support role.
- Must be willing to work with the understanding that some off-hours support is required.
- Requires strong customer service enthusiasm and patience for solving technical and operational challenges.
- Must be competent in required job skills and knowledge, exhibit the ability to learn and apply new skills, keep abreast of current technology developments, require minimal supervision, display understanding of how the job relates to others, use resources effectively.
- Must demonstrate an ability to develop implementation plans, provide application support, co-ordinate implementation with others and provide end user training.
- Must be able to demonstrate critical thinking, recognize and anticipate problems, use fact-finding and diagnostic tools, identify and implement optimal solutions and follow problem management procedures.
Main Technical Responsibilities
- Configuring Hardware
- Installing Hardware
- Maintaining Hardware
- Upgrading Hardware
- Co-ordination of Providers and Suppliers
- Maintain Up To Date Library of Images
- Deliver Conference Testing
- Maintenance of Asset Register
- Resolution of faults assigned through Magic Tickets
Responsibilities :  Regional I.T. Manager - travel throughout Middle East. Responsible for maintaining high levels of candidate satisfaction along with maximizing the performance of the test centers. Ensure that all sites comply with policies and commitment of excellence to its clients. Based in Dubai, the successful candidate will work with Operational colleagues to oversee the daily operation of test centers to best advantage, balancing them for effectiveness and efficiency.

Description :  - Performance manage all nominated test locations
- Handle disciplinary actions and site terminations
- Ensure compliance with policies, practices and procedures
- Ensure the security of exams and the environment
- Conduct regular test centre audits
- Review and file reports reflecting unusual circumstances
- Maintain necessary stock of supplies
- Responsible for all aspects of the candidate experience
- Accessible to all staff for emergencies during testing hours via a mobile phone
- Expected to cover out of hours emergencies when required
- Flexible to work on weekends if required
- Travel as necessary
- Reliable, flexible, with a good attention to detail, ability to meet deadlines
- Implementation of new procedures, policies and any other changes that may improve network operation

 Customer Service Agent Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
Saudi Arabia
REF NO: CS-058
Education :  Higher Secondary
Experience :  Not Required

Skills :  - Proficiency in English is essential
- Fluency in Arabic is essential
- We are seeking people who have access to the internet, and are confident in using the Internet
- Background in IT is helpful but not essential
- For cultural and historical awareness purposes you must be resident in Thai for 5 consecutive years

Responsibilities :  The main aim of the work is to improve the quality of a search engines results for all web users worldwide. The work involves evaluating results of a web search, for their appropriateness to the search query input. You will be required to provide feedback i.e. your opinion of the result displayed. The hours are flexible to fit around your family and home life, and the position is ideal for someone looking for a work-life balance (10-20 hours per week).

Description :  Type: Part-time, Freelance
Duration: On-going

Lionbridge Technologies, Inc. (Nasdaq: LIOX) is a leading provider of globalization and testing services. Based in Waltham, Mass., Lionbridge now maintains more than 50 solution centers in 25 countries and provides services under the Lionbridge and VeriTest brands. The team at Lionbridge Technologies with solution centres in 25 countries worldwide is recruiting part-time self-employed workers who are fluent speakers in Arabic and English who are based in Saudi Arabic to join its team of Internet Assessors.

 Call Center Agent Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
United Arab Emirates
REF NO: CS-046
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  
1. Answer inbound calls as well as assist customers who have specific inquiries
2. Build customers interest in the services and products offered by the company
3. Provide personalized customer service of the highest level
4. Update the existing databases with changes and the status of each customer/prospective customer
5. Ability to comprehend, capture as well as interpret basic customer information

Description :  
Customer Service Representatives Required for an Outsourcing Company in Dubai. Applicants must have good communication skills in English and Arabic.

 Customer Service Agent Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
logo_7636.gif LEVENBERT
United Arab Emirates
REF NO: CS-053
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  
1. Good Communications skills, Good telephone etiquettes required
2. To handle incoming or outgoing customer calls for us.

Responsibilities :  
1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Maintains customer records by updating account information.
3. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
4. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
5. Prepares product or service reports by collecting and analyzing customer information.
6. Contributes to team effort by accomplishing related results as needed.

Description :  
We require Call Center Agents to join us.

 3d Graphics Designer Customer Service/ Call Centre 5/28/2020 [ APPLY NOW ]
logo.gif GLOBAL TELE
REF NO: CS-066
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  
1. Creative flair, originality and a strong visual sense.
2. Strong computer skills.
3. Confidence, to present and explain ideas to clients and colleagues.
4. An interest in graphics and typography.
5. Good communication skills.
6. Must have experience in the relevant field.

Responsibilities :  
1. Finding out about the project requirements (taking a 'brief')
2. Estimating the time the project will require, and providing a cost quotation
3. Coming up with design concepts that fit the client's needs
4. Presenting options for design treatments
5. Creating final designs, working to a deadline and budget

Description :  
We are looking for 3 D Graphic Designer for our company.
Intersted applicant should please apply now limited space available.