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  Job Position Job Category Posted On Action
 Customer Service Manager Retail 9/5/2019 [ APPLY NOW ]
logo.gif FIRST RESORT GLOBAL RECRUITMENT
Saudi Arabia
REF NO: RTL-0213
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Description :  
+ NEW VACANCY +
LOYALTY PROGRAM MANAGER
Leading Supermarket Group
Riyadh, Saudi Arabia
OPEN TO ALL NATIONALITIES
Our client is a leading retail group representing some of the most popular, developing and respected brands within food retail Supermarkets, Hypermarkets, Convenience stores and Malls.

They are currently looking for an experienced Loyalty Program Manager for their expanding team in Riyadh. This role is open to all nationalities who have strong experience in Food Retail.


KEY RESPONSIBILITIES

- Develop and project manage an advanced multi-channel loyalty programme for all brands
- Oversee the design of the loyalty programme and all related features
- Develop and implement the business CRM & loyalty strategy to improve acquisition and retention of customers
- Drive growth and development of the Loyalty Card discount scheme to deliver positive change to membership volumes, purchase behavior and attrition
- Define, implement and manage all marketing communications with Card members via email and direct mail
- Manage the existing Loyalty Card helpdesk team and all operational functions of the scheme including budget management, customer services queries, management of stock items and development of customer facing materials
- Ensure the smooth transition of the Loyalty Card scheme into the broader loyalty plans
- Work with other internal departments to ensure all loyalty features are executed in all sales channels
- Work with all existing agencies and suppliers to develop the service received and identify more efficient ways of working
- Provide ongoing competitor and high street awareness of CRM and loyalty developments

ESSENTIAL REQUIREMENTS

- 5 years experience in developing commercial Loyalty programs in a leading retail company
- At least 3 years in a Management/ Supervisory role
- Technical and Managerial experience in designing, developing programs and marketing integrated systems and building clients' database
- A dynamic personality with a desire to succeed
- Experience in Saudi Arabia or the Middle East very welcome

SALARY

- Salary package will depend on experience levels and interview performance and should be used as a guide ONLY


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 Warehouse Manager Retail 9/5/2019 [ APPLY NOW ]
logo.gif FIRST RESORT GLOBAL RECRUITMENT
Saudi Arabia
REF NO: RTL-0214
 
Education :  Bachelors Degree
Experience :  10+ Years

Skills :  
ESSENTIAL CRITERIA

-Open to Arabic nationals Saudis very welcome to apply
-Open to other nationalities as well with exact experience as below
-10 yrs of experience in managing warehouses and logistics in a leading food company
-Experience in Supermarkets/ Food Retail would be very preferred

COMPENSATION & BENEFITS

-Salary package will reflect experience levels and will depend on the candidate
-This will include a high quality benefits package accommodation, transport etc

Responsibilities :  
KEY RESPONSIBILITIES

-Develop, motivate and empower employees so that KPIs are achieved
-Effectively manage shift plans and rotas to ensure the shift is correctly staffed
-Review and manage set KPIs to ensure targets are met and ensure exceptional customer service levels are maintained whilst ensuring all products are stored and handled in the correct manner ensuring all legislation is abided to
-Responsible for maintaining operational compliance through effective management of team members and liaise with other departments, to ensure all company expectations are met and identify any areas for potential improvement


Description :  Our client is a leading retail group of companies operating across Saudi Arabia. They operate across the Kingdom with a large multicultural workforce and many retail sales outlets.

We are looking for a highly skilled and motivated Warehouse Manager to lead their growing team in Riyadh, Saudi Arabia.


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 Maintenance Manager Retail 9/5/2019 [ APPLY NOW ]
logo.gif FIRST RESORT GLOBAL RECRUITMENT
Saudi Arabia
REF NO: RTL-0215
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  COMPENSATION & BENEFITS

-Salary package will reflect experience levels and will depend on the candidate
-This will include a high quality benefits package – accommodation, transport etc

Responsibilities :  
ESSENTIAL CRITERIA

-Open to Arabic nationals ONLY
-7 yrs of experience in managing maintenance operations, safety operations and HVAC
-Awareness of both technical and construction and maintenance
-Experience in Malls/ Supermarkets/ Food Retail would be very preferred


Description :  
Our client is a leading retail group of companies operating across Saudi Arabia. They operate across the Kingdom with a large multicultural workforce and many retail sales outlets.

We are looking for a highly skilled and motivated Maintenance Manager to work on their growing developments based in Riyadh, Saudi Arabia.


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 Finance Manager Retail 9/5/2019 [ APPLY NOW ]
logo.gif FIRST RESORT GLOBAL RECRUITMENT
Saudi Arabia
REF NO: RTL-0216
 
Education :  Bachelors Degree
Experience :  10+ Years

Skills :  
ESSENTIAL REQUIREMENTS

-10 Years experience in a Financial position
-At least 3 years in a Management/ Supervisory role
-Experience in managing a leading company's financial affairs where he can manage the fund and set a financial structure
-Holding Accounting, Fund. Financial Control License experience
-Retail experience is preferable
-Experience in dealing with banks, Monetary Funds
-Awareness of Axapta, Dynamics and Oracle preferred

SALARY

-Salary package will depend on experience levels and interview performance and should be used as a guide ONLY

Responsibilities :  
KEY RESPONSIBILITIES
-Manage the fund for the company
-Set a financial structure
-Providing and interpreting financial information
-Monitoring and interpreting cash flows and predicting future trends
-Analyze the change and advising accordingly
-Formulating strategic and long-term business plans
-Researching and reporting on factors influencing business performance
-Able to develop financial management mechanisms that minimize financial risk
-Responsible for conducting reviews and evaluations for cost-reduction opportunities
-Managing financial accounting, monitoring and reporting systems
-Liaising with auditors to ensure annual monitoring is carried out
-Dealing with banks and Monetary Funds
-Develop external relationships with appropriate contacts e.g. auditors, solicitors, bankers and statutory organizations
-Responsible for producing accurate financial reports to specific deadlines
-Prepare and manage budgets
-Keep abreast of changes in financial regulations and legislation


Description :  
Our client is a leading retail group representing some of the most popular, developing and respected brands within food retail Supermarkets, Hypermarkets, Convenience stores and Malls.

They are currently looking for an experienced Finance Manager for their expanding team in Riyadh. This role is open to all nationalities who have strong experience in Food Retail.


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 Sales Manager Retail 9/5/2019 [ APPLY NOW ]
logo.gif FIRST RESORT GLOBAL RECRUITMENT
Saudi Arabia
REF NO: RTL-0217
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  
ESSENTIAL REQUIREMENTS

- 10 years overall experience in selling, distributing and marketing food stuff as wholesales
- At least 3 years in a Management position
- Experience with all 3 areas of Wholesale, Distribution and Van Sales preferred
- Experience in Saudi, Gulf or Arab markets is preferable

Responsibilities :  Our client is a leading retail group representing some of the most popular, developing and respected brands within food retail Supermarkets, Hypermarkets, Convenience stores and Malls.

They are currently looking for an experienced Distribution, Wholesale & Van Sales Manager for their expanding team in Riyadh. This role is open to all nationalities who have strong experience in Food Retail.


Description :  
KEY RESPONSIBILITIES

- Setup the long-term and short-term strategies for the company to help achieve the overall corporate strategic objectives
- Prepare and implement the work plans needed to fulfill the approved strategies (in cooperation with his team), and report to the company's top management periodically on the progress of these work plans
- To help manage, train, operate and direct the Sales Manager and Regional Sales Supervisors towards the achievement of their respective objectives
- Conduct periodically stock rotation between Salesmen to prevent un-saleable stockpiling
- Prepare the annual budget for the Wholesale Division in cooperation with and guidance of the Finance Division
- Setup the working programs and procedures for the Wholesale Division and ensure that they are effective and convenient to implement the Wholesale Division approved work plan and strategies and achieve the approved targets
- Develop the performance standards and KPIs for all Wholesales sub-functions and activities
- Supervise the development and launching of new product lines in addition to new designs for current lines and new packaging to leverage volume opportunities
- Analyze market trends and developments with the aim of identifying incremental volume and share opportunities
- Anticipate wholesale trends, situations or changing market conditions and take appropriate actions on timely basis
- Support the Marketing Division to develop, implement and monitor marketing plans based on comprehensive understanding of the market environment, company assets, consumers, and customers securing management agreement with the aim of achieving sales, share and profit targets
- Monitor performance against plans; and recommend and make changes as necessary to ensure that targets are achieved
- Make volume forecast based upon recent and historical volume trends and planned marketing and operational activities
- Report performance against plans; recommend changes as necessary to ensure targets are achieved
- Develop pricing (labor charges) strategies that take into consideration agreed production volumes, shares and profits
- In cooperation with the Marketing Division, develop and coordinate implementation of consumer promotions and events which secure agreed production volumes and profits.
- Introduce methods to improve workforce efficiency, productivity and product quality
- Participate in preparation and finalization of the wholesale budget
- Monitor market trends and prices along with customer interaction to our products, and suggest corrections if required
- Collect market information on existing and potential competitors with elaboration respective activities and recommend counter actions


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 Operations Manager Retail 9/5/2019 [ APPLY NOW ]
logo.gif FIRST RESORT GLOBAL RECRUITMENT
Saudi Arabia
REF NO: RTL-0218
 
Education :  Bachelors Degree
Experience :  10+ Years

Skills :  
ESSENTIAL REQUIREMENTS

-Open to all nationalities
-With a minimum 10 years experience managing large scale operations in retail
-Experience with large Hypermarkets and Supermarkets required
-Overseeing more than 1 location very welcome
-At least 2 years in Supermarkets/ Hypermarkets preferred
-Strong leadership skills and excellent communication skills

COMPENSATION & BENEFITS

-Salary package will reflect experience levels and will depend on the candidate
-This will include a high quality benefits package – accommodation, transport etc

Responsibilities :  
KEY RESPONSIBILITIES

-Ensures all managers in his department have personal objectives and KPIs which cascade down the department deliverables, regularly reviews performance and provide annual performance rating for his direct reports
-Role models the ethics and values of the business, demonstrates cultural sensitivity, and maintains high personal visibility in his own and other departments
-Plans and monitors training needs, provide professional coaching to managers to ensure that they have the professional capability to fully deliver in their role and that they are working on a personal development plan
-Plans and supports talent management and succession planning within his department and ensures all senior managers have a career plan
-Motivates employees and monitors employee satisfaction within his department and plans and executes plans to improve it
-Ensure optimum structure for his department and that positions are properly staffed and maintain high retention rates
-Provide individual feedback to store managers
-Receive reports (sales, NIS, availability etc) monitor store managers performance in dealing with issues and help them solve it by taking it to a higher level if needed
-Instruct and advise managers on how to overcome less than budgeted performance
-Implement cost controls and monitor results providing regular feedback and guidance to SMs
-Prepare manpower budget for the stores (head count and allowed spending) based on sales, selling area, season .etc)
-Receive monthly report of cost of supplies and usage and apply measures to optimize cost
-Monitor store performance on utility cost, ensuring that the stores follow the right procedures to save cost
-Ensure on shelf availability by implementing controls and monitoring results providing regular feedback and guidance to store managers
-Receive the various availability reports (KVIs, promo items, private label etc) bench mark the performance against other divisions and provide feedback to store managers, and advise/instruct store managers to fix the ordering issues
- Ensure implementation of all operating standards in his division by implementing controls and monitor achievement providing regular feedback and guidance to SM,s
-Perform spot checks on a regular basis and take corrective action
-Monitor reports and follow up with store managers on actions taken to fix the problems
-Ensure that display contracts are implemented by spot checking in stores and give feedback to managers
-Perform a spot check on the store safe on monthly basis
-Optimize people productivity by Implement control and monitor achievement providing regular feedback and guidance to SMs
-Monitor productivity reports on a weekly basis and change head count accordingly
-Ensure safety and hygiene standards are implemented
-Spot check stores and provide feedback or take corrective action
-Implements, monitors and ensures training takes place to achieve all targets
-Contributes to meetings with other departments and monitor implementation
-Provide feedback to other departments from store point of view
-Communicate company plans for various projects to store manager level and ensure that it is cascaded down to all levels
-Follow up on implementation
-Ensure implementation of customer service standards
-Deal with customer complaints and suggestions and support store managers in resolving issues
-Monitors training and results achieved
-Support new store openings by identifying potential employees to move to the new stores, training them in existing stores


Description :  Our client is a leading retail group of companies operating across Saudi Arabia. They operate across the Kingdom with a large multicultural workforce and many retail sales outlets.

We are looking for an experienced Regional Operations Manager of Hypermarkets and Supermarkets to lead their growing team in either Riyadh or in Jeddah, Saudi Arabia.

JOB OVERVIEW

Deliver operational key performance indicators and lead the super market operations on a divisional basis, and execute plans to deliver the shopping experience and our commitments to staff.


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 Designer Retail 9/5/2019 [ APPLY NOW ]
logo_9339.gif HOME GALLERY
United Arab Emirates
REF NO: RTL-0241
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  -Bachelors Degree in Architectural or Interior Designs.
-Competent in AutoCAD application, Photo-shop and sketch up.
-Must have a high degree of fluency in spoken and written English, a pleasant personality and the ability to prioritize work.
-Must have excellent freehand drawing and sketching skills.
-Must be able to come up with creative and one-of-a-kind designs within a short time period.
Responsibilities :  The Concept Designer will have the ability to come up with unique and creative designs and ensure they are turned around into buildable designs solutions. She will pass on the designs intent to the CAD team and insure proper guidance to them insuring the production of the intended design solution as well as the top standards of design build ability and detailing.

Description :  1.Provide all design related tasks
2. On a timely basis deliver design concepts for presentations.
3. Produce a three dimensional hand sketched concept design and a matching furniture layout.
4. Regularly come up with unique designs using different characters and elements every time.
5. Constantly search and research for new ideas, solutions and alternative means to elevate the design process and quality.
6.Come up with concept designs that meets SSP of all company JCs
7. Come up with unique and creative designs covering ceiling, floorings, doors, handrails, walls, furniture, curtains, for all the typical home areas i.e. majlises, sitting areas, bedrooms, dining areas, etc.
8. Make designs that are clear enough for fellow designers to be able to detail the drawings of the other JCs from it without having to reference all the time.

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 Auto Cad Specialist Retail 9/5/2019 [ APPLY NOW ]
logo_9339.gif HOME GALLERY
United Arab Emirates
REF NO: RTL-0240
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  *Degree and professional qualifications in interior designs
*Must have high level of creativity and interior design experience.
*Good knowledge of furniture, fixtures and equipments (FF&E) design.
*Good knowledge of AutoCAD program.
*Ability to plan, organize and work in a team
*Good Oral and Communication skills
Responsibilities :  The Furniture Specialist will be assessed of how they can build on the concept created in the 3D sketches to present a 3D sketch of each furniture item with zoom into the details, like stitching, curves, footings; for the curtains tassels tie backs; for the wooden items joints, inlays, carvings, etc. He/she will be expected to transform the early concepts into detailed drawings with creative detailing and high quality specs.

Description :  1. Prepare 3D sketches to scale on all loose furniture.
2. Prepare working drawings and specification for furniture construction.
3. Working the detailing of respective JC while improving the concept and ensuring the fixes of every detail
4. Search and research for new ideas, solutions and alternative means to alleviate the design process and quality.
5. Being creative, with artistic flair, good at problem solving and lateral thinking.
6. Ensure that detailing of the design reflects creativity in detailing while achieving the concept intent
7. Use of approved SMF and ensuring that the detailing of the JC design meets HG SSP, concept design intent, creativity and with mistakes free standard assessed on quality and quantity.
8. Closely following up with suppliers to ensure no technical mistakes or unclear detailing, as well as beauty of the final product
9. Proactively discuss with Colour Themists and Concept Designers to ensure that the client needs and intentions are met and to make sure that safety requirements are met.

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 Financial Controller Retail 9/5/2019 [ APPLY NOW ]
logo.gif NEUMANN INTERNATIONAL
United Arab Emirates
REF NO: RTL-0094
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Soft Skills:

The ideal candidate is young, brilliant and has already had the chance to experience the business control team of a multinational company or an accounting firm.

-Commercial mindset
-High energy team player
-Good problem solving skills, attention to accuracy and details and well organized

Background:

-Graduated in Business Administration or equivalent
-Computer skills (Microsoft Office, in particular Excel)

Language Skills:

-Excellent English
-Additional languages are a strong plus


Location: Expatriate in Dubai

Responsibilities :  -Supporting the team in the preparation of the monthly/quarterly management market reports and statutory reporting in a timely fashion for senior management and board meetings
-Supporting the team in assisting Area/Country managers in analyzing product sales, divisional operating profit statements, controllable expenses (Selling, Advertising, G&A, etc.)
-Supporting the team in assisting Area/Country managers with the preparation of the annual budgets and the monitoring of actual performance against budget



Description :  Their Client is a world leading designer, manufacturer and distributor of luxury goods.
For the Wholesale Division, based in Dubai, They are in charge for the recruitment of a Commercial Controller.


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 Global Marketing Manager Retail 9/5/2019 [ APPLY NOW ]
logo.gif QI SERVICES (M) SDN BHD
United Arab Emirates
REF NO: RTL-0095
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  Fluent in English, Arabic and Farsi; Excellent management skills
Responsibilities :  To formulate, implement, manage and support strategic network marketing plans/activities all over the major cities in UAE.

Description :  General Manager - Network Marketing
Key Strategic Responsibility & Accountability
1. To represent the company as top ranking official in all governmental agencies relationship management such as creating and sustaining a high level symbiotic working relation base on mutual respect.
2. To positively orchestrate and raise the profile of the company especially amongst its customers and other stakeholders. E.g. partners, suppliers, business associates and governmental agencies of the company in UAE.
3. To coordinate & handle market challenges, media adversary and on-going front-end market challenges e.g. legality, custom, networks regulations & Acts and etc.
4. To work closely with the senior management team and directors in crafting strategic directions and plan executions of the businesses.
5. To overseas the total business performance and revenue generation.
6. To inspire continuous improvement on overall management system, IT and supply chain management systems, service culture and network training support program and its development.
7. To drive, lead, coordinate and synergize with diverse teams of corporate backend operations staff and front-end markets operations staff as to ensure their total involvement, productivity and contribution towards achieving the companys vision, mission, objective, promo & sales drives, marketing or PR campaign and etc.
8. To formulate strategy for network membership development as to increase its range and healthy members distribution and diversity.
9. To formulate product development strategy and market penetration / expansion strategies in Malaysia.
10. To provide update and timely recommendation to the BOD in regards to the dynamic nature of network/market and its developments.

Key Tactical Responsibility & Accountability
1. To formulate, implement, manage and support strategic network marketing plans/activities all over the major cities in UAE.
2. To design and establish suitable network marketing system which enhance the performance of all network partners.
3. To produce on-going performance reports. Analyze and take proper action plan to enhance further on business performance.
4. To implement and monitor network marketing action plans and strategies (commission plan, products, promo, distribution and etc) in accordance to Companys agreed expansion program.
5. To coordinate and strategize within the company & with the group as to increase and sustain leaders high level of motivation, energy and momentum into the marketplaces as to raise sales.
6. To develop a series of training support programs for the network which cover business recruitment, motivation, train the trainers and programs which benefit the overall network development.
7. To lead, guide & work along with the front and back end team to prepare project timeline, facilitating & monitoring the overall progress of earmarked project.
11. Procure the services of and manage relationships with external contractors and service providers, in accordance with the company policy and procurement guidelines.
12. To coordinate and synergize with other subsidiaries within the group in global network management, conducting trainings and events, and launching of various promo.
13. To plan & guide the team members in carrying out intelligence search, monitoring, and determining business development strategies in various subset markets i.e. new, emerging, existing, revival markets in the country.
14. To undertake any other related tasks as may be determined from time to time by immediate superior.

Qualifications: Educational or Experiential Requirements for the Job
1. Degree in any business discipline or its equivalent with a minimum of 5 years working experience in Network Marketing industry is a mandatory.
2. Knowledge and experience with the legal requirements and regulations of running a Network Marketing company.
3. Highly motivated and creative minded with a strong drive to succeed. Strong analytical qualities are a must.
4. Excellent interpersonal and communication skills in English and knowledge of other dialects/languages are an advantage.
5. Willing to travel anywhere especially within a specified region, whenever required.
6. Able to work under pressure in meeting tight deadlines.


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