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  Job Position Job Category Posted On Action
 Customer Service Representative Management / Consulting 10/7/2019 [ APPLY NOW ]
logo.gif TEAM
United Arab Emirates
REF NO: MGMT-0351
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Customer Service / Admin
KNOW ENGLISH & ARABIC
Requirements
- Degree in a related field;
- Must have minimum of 2 years work experience in Customer Service
- Proactive and Positive approach with Leadership skills;
- Strong communication skills both verbal and written English; Can Speak & Understand Arabic
- Ability to work effectively in a multi-cultural international environment;
- Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook;
- Be disposed to work 6 days a week and extended hours when required;
- General working knowledge
-Salary 4,000 AED (depends on experience)


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 Other Management / Consulting 10/7/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: MGMT-0352
 
Education :  Masters Degree
Experience :  5 - 10 Years

Skills :  What we're looking for

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

Proven experience in managing a call center environment
Bachelor's degree or equivalent work experience
Exceptional English written and verbal communication skills
Strong general management knowledge including operations, human capital, facilities and financial management
Ability and desire to excel in a fast-paced work environment
Ability to lead and partner successfully with teams, management and client
Ability to manage multiple, complex, on‐going tasks and projects
High level of integrity, judgment and follow through
Strong coaching, people, and leadership skills
Strong attention to detail
Strong analytical, verbal and written communications skills
Data analysis skills
Proficient in Microsoft Office
Technology acumen and reporting

And some desirable experiences include:
Sales experience
Six sigma knowledge and/or certification


Description :  Associate Director, Customer Experience

Service Delivery Managers

TeleTech Service Delivery Managers play an integral part in support the company's core business. The Service Delivery Manager is responsible for managing the operations of the Service Delivery Center. This includes continuous improvement to operation and financial effectiveness, accountability for employee retention and employee satisfaction, and ensuring the key operational metrics for the program are met. We are looking for that elite team member to help lead our Customer Service oriented team.

What the role really involves

Ensure 100% delivery of all contractual and quality service goals, Actively implement strategies and initiatives to enable the business to achieve its objectives. Communicate the core strategy and goals to the team. Establish metrics for success, set clear daily priorities, and drive the team to meet goals. Understand the key business objectives, timeframes, and requirements associated with each goal and client requirements. Objectives may include up‐selling/sales conversion metrics. (Strategic thinking, project management, results orientation, business acumen, customer focus, achievement motivation)

Manage day‐to‐day operations and deliverables. Deliver timely and efficient solutions to all operations and client related requests. Employ effective organizational and time‐management skills to deliver solutions to routine and emergency requests and general needs within established timelines. Prepare for and attend operationsalreviews and hold team meetings to review previous performance and future improvement planning to include action plans. Manage problem resolution as needed. Determine appropriate use of resources to meet goals and schedules. Manage regular preparation of operations management reports; attend site and client calls and meetings. (Problem solving, attention to detail, can‐do attitude, persuasion and influence, reporting)

Improve the key success metrics associated with goals. These include:
o Customer Satisfaction Scores
o Service Level Goals
o Quality Goals
o FCR - (First Call Resolution)
o RPC ‐ (Revenue Per Call)
o Maintaining 80% Coaching Action Plan (CAP) utilization

Actively manage the staff, support, motivate and retain an outstanding team. Responsible for mentoring, training, evaluating, and developing the staff. Previous experience working in similar environment with demonstrated ability to train team members, in‐person or virtually, as called for. Take responsibility for creating a positive environment that supports the motivation and retention of an outstanding team. Provide coaching and development opportunities, and address performance issues as appropriate. Monitor progress towards goals. (Leadership, staff development, accountability, coaching, interviewing, motivation, resourcefulness, high integrity)

Manage the communication. Maintain a positive, respectful and caring attitude. Communicate problems clearly and collaborate with business partners to ensure that issues will be resolved quickly with a minimum long term impact. Offer clear and objective alternatives and work with the team to help implement solutions. Identify and communicate any potential problems or challenges as they surface. Communicate changes in priorities and direction of the goal or project to the staff. Daily communication with clients, effectively communicates action plans and inquiries from client. (Team work and collaboration, fairness, follow through, engagement, honesty, openness, directness, timeliness)

Escalate system level issues to the appropriate systems/IT support/vendor team. Must be able to identify and set up ideal workspace per job requirements; this includes having access to the proper equipment required to fully perform job functions. Clearly identify all system level errors including the scope of problems and relative urgency. Provide clear documentation of problems via email or ticketing system to the appropriate team. Answer questions and assist in isolating the root cause of problems and testing solutions to ensure problems have been addressed. (Systems troubleshooting, sense of urgency, timeliness, analysis and problem solving)

Ensure compliance with TeleTech's processes and tools, system changes. Ensure compliance with federal and state legislation/regulations and TeleTech's internal policies and procedures to prevent and/or minimize potential liability. Responsible for continuous improvement in the overall processes. Provide immediate and direct feedback to the team to ensure full compliance. Provide specific training and constructive feedback on all aspects of specific processes. Maintain confidentiality of sensitive data (Process understanding, attention to detail, process improvement, timeliness, accountability, judgment)



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 Photographer Management / Consulting 10/7/2019 [ APPLY NOW ]
logo.gif EVENTECS
United Arab Emirates
REF NO: MAC-5214
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Description :  We are looking for a female of photography with experience in an indoor and outdoor photography. Please submit your cv with sample work.

Please only Western or Eastern Europe nationality

Job Type: Full-time

Required education:

High school or equivalent
Required experience:

Photoshop: 2 years
Photography: 3 years
Required language:

English

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 Receptionist Management / Consulting 10/7/2019 [ APPLY NOW ]
logo.gif AEC MANAGEMENT LIMITED
United Arab Emirates
REF NO: MC-1524
 
Education :  Higher Secondary
Experience :  Not Required

Description :  - Maintain a smooth operation of the reception and provide quality reception service to both internal & external parties
- Handle telephone enquiries
- Assist in managing the daily operations of the business
- Fresh graduate are also welcomed
- Professional telephone manner, pleasant and cheerful
- Initiative and responsible, self-motivated, good team player and able to work independently
- Good command of written and spoken English
- Immediate available is highly preferred.

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 Personal Assistant Management / Consulting 10/7/2019 [ APPLY NOW ]
logo.gif HASSAN ALMARZOOQI CONSULTANCY
United Arab Emirates
REF NO: PA-33015
 
Education :  Bachelors Degree
Experience :  5 - 10 Years

Skills :  
- Excellent in verbal and written communication in English
- Minimum 3 years in top level executive assistant and personal assistant support.
- Exceptional judgement and discretion, ability to make sound decisions with minimal direction
- Ability to work with others in past paced, dynamic environment
Responsibilities :  
- Superb attention to detail
- Experience in analyzing and developing generic report and reading general financial information.
- Ability to continually prioritize using own judgement
- Exceptional travel, calendar and schedule management experience
- Highly self-directed and motivated with the ability to work independently.
- Appreciation for high standard and striving for excellence
- Outstanding service orientation and interpersonal skills, ability to interact professionally with a wide variety of people under varied circumstances
- Ability to anticipate needs and think proactively
- Customer service oriented
- Project management
- Schedule management
- Travel management



Description :  
Looking for an experienced European secretary/personal assistant, with 3-5 years experience with ability to anticipate needs and think proactively. Customer service oriented and has knowledge in finance. With excellent multi-tasking skills and strong organizational and analytical skills To join our prestigious company in Dubai. Salary is negotiable, depending upon experience.


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 Country Manager Management / Consulting 10/7/2019 [ APPLY NOW ]
logo_63772.png AL SHAYA GROUP
United Arab Emirates
REF NO: CM-94376
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  responsibilities and requirements: The Country Manager is responsible for building and executing expansion into the market. This includes, but is not limited to: ? Creating strategy that includes commercial development, operational structure and financial performance ? Working cross-functionally to translate this strategy into a reality, partnering with Sales (Ecomm, Retail, Inside, Commercial), Acquisition Marketing, Brand Marketing, PR, Product, Logistics, Operations and Member Experience teams to execute ? Communicating across the organization and with leadership team to ensure projects are executed in a timely manner; tracking risks and opportunities while investing in key relationships and being sensitive to company culture ? Continually tracking performance vs. targets and act as the ?voice? to ensure appropriate focus and investments are made to achieve targets ? Introduce market tests to constantly improve performance and learnings ? Act as local ?on-the-ground? spokesperson, building relationships (in collaboration with the Global PR team and local PR agency) with key local members of the press and influencers in the Canadian market EXPERIENCE/ATTRIBUTES: ? Canadian national with experience in launching and growing an international consumer brand ? Located in dubai ? Consumer brand and marketing experience ? with retail experience a plus ? Excellent leadership, execution, management, and strategic skills ? Strong understanding of consumer trends

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 Business Development Associate Management / Consulting 10/6/2019 [ APPLY NOW ]
logo_35083.png WEBTEK FZE
United Arab Emirates
REF NO: BD-986545
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills Required:
• Candidates should be from Sales/Business Development/Marketing domain and presently working in the same filed in any Digital Marketing company or any web development company.
• Candidate should have good Marketing Skills, Closing Skills, Sales Planning, Territory Management, Market Knowledge, Presentation Skills, High Energy Level, Direct Sales Attitude, Negotiating Skills, and Meeting Sales Targets.
• Should have strong Analytical Skills with Internet Savvy having good computer knowledge
• Should be fluent in English, Hindi & local languages.
• Should have a go getter attitude and will be involved mostly in field works.
• Should have his/her own car for commuting.

Description :  Job Synopsis:
• Good Knowledge about Digital Marketing with excellent written and oral communication skills.
• Should be comfortable in field work and revenue generation by bringing in new business for the company through various digital marketing services of the company.
• Identifying trendsetting ideas by researching industry and related events, publications, and announcements, tracking individual contributors and their accomplishments.
• Discovering & exploring opportunity for Websites, Mobile Apps, Social Media, SEO, Graphics etc.
• Understanding and advising clients on how to use Digital Marketing technology and services.
• Understanding of Online platforms like Facebook, Twitter, Instagram, LinkedIn, and Google+
• Closing new business deals by coordinating requirements, developing and negotiating contracts, integrating contract requirements with business operations.
• Managing portfolios of reputable clients, from various sectors by establishing and maintain regular and appropriate communication with the key contacts for the client through meetings, emails and calls.
• Ramp up new clients quickly and efficiently - meet requirements and set clear expectations.
• Understand client needs in order to contact with appropriate product/services information.
• Work with dedicated Senior Managers to manage overall client experience.
• Comfortable with deadlines and targets and should be able to work under pressure.

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 Driver Management / Consulting 10/6/2019 [ APPLY NOW ]
logo.gif BISHOP DESIGN LLC
United Arab Emirates
REF NO: MC-2587
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Knowledge of all UAE roads,
Safe-driving.

Description :  Temporary assignment. 1 month only.
Delivery of wide range of items.
Following a route and time schedule.
May entail dropping and picking up staff and business partners of the organization, family members from gatherings, airplane terminals etc.
Other important matters that may be assigned from time to time.

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 Consultant Management / Consulting 10/6/2019 [ APPLY NOW ]
logo.gif VARAL CONSULTANCY DMCC
United Arab Emirates
REF NO: CON-7612
 
Education :  Masters Degree
Experience :  1 - 5 Years

Skills :  Requirements: MBA, Company Secretary or CA preferable. Must possess the willingness to work. Take on new responsibilities. Innovate. Continuous improvement in knowledge and implementation. Maintain confidentiality.
Responsibilities :  Company Secretary / Chartered Accountant / MBA

Job: To convert UAE & offshore company registration inquiries into business. Collect payment. Renewals. Service clients. Nominee and other services.
Requirements: MBA, Company Secretary or CA preferable. Must possess the willingness to work. Take on new responsibilities. Innovate. Continuous improvement in knowledge and implementation. Maintain confidentiality.
Pay: Basic AED. 4,000 per month; Plus Visa, 20% transport allowance, 5% phone allowance, Annual ticket home. End of 6 month probation basic AED. 4,300. Gain Share as applicable.

Description :  Company Secretary / Chartered Accountant / MBA

Job: To convert UAE & offshore company registration inquiries into business. Collect payment. Renewals. Service clients. Nominee and other services.

Requirements: MBA, Company Secretary or CA

preferable. Must possess the willingness to work. Take on new responsibilities. Innovate. Continuous improvement in knowledge and implementation. Maintain confidentiality.

Pay: Basic AED. 4,000 per month; Plus Visa, 20% transport allowance, 5% phone allowance, Annual ticket home. End of 6 month probation basic AED. 4,300. Gain Share as applicable.


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 Administrative Assistant Management / Consulting 10/6/2019 [ APPLY NOW ]
logo.gif MAGUS CONSULTING DMCC
United Arab Emirates
REF NO: MGMT-0198
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  SKILLS AND TRAITS REQUIRED:
1. Fluency in English is a must.
2. Excellent oral and written skills.
3. Professional and presentable.
4. Good interpersonal skills.
5. Flexible and adaptable.
6. Strong analytic and problem solving ability.
7. An experience in administration work and in company formation within DMCC Free Zone and PRO services will be an advantage.
9. A valid driving license is an asset. (not required)

Description :  A reputed organization based in JLT is currently searching for a filipino female for the position of ''''''''Consultant Assistant'''''''' position who will mainly be assisting the senior consultants. This position requires a dynamic, independent, proactive, problem solver and customer service oriented individual who is able to multi-task in a fast paced multicultural environment.

We offer long term employment and career growth.



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