We are looking for Service Advisor (Automobile) for Saudi Arabia locations, if interested please send me your updated resume.
1. Smart and well presented in appearance and personal hygiene.
2. Ability to communicate clearly and unambiguously with customers, members of the public and other staff members and record all such interaction accurately.
3. Ability to access and pass information to other staff and to log onto paperwork and working documents.
4. Ability to receive payment for work carried out, accurately, precisely and due diligence with regards to fraud, money laundering and un authorised credit.
5. Current knowledge of manufacturers warranty procedures and documentation.
6. Current knowledge of Mechanical Breakdown Insurance company procedures and documentation.
7. Ability to calm and manage distressed and otherwise difficult customers in an effective manner.
8. Training in telephone answering techniques.
9. Ability to sell incremental products and assess further sales opportunities.
10. Competency in numeracy and literacy.
11. Training in dealership computer systems and workshop loading systems.
Regards
Asif Ali
