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Job Description

Telecommunications Engineer:

1. Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
2. Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.
3. Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems.
4. Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
5. Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
6. Maintains customer rapport by listening to and resolving concerns; answering questions.
7. Maintains safe work environment by following codes, standards, and legal regulations.
8. Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
9. Updates job knowledge by participating in educational opportunities; reading technical publications.
10. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.