At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
We currently have an opening for a Sales Operations Analyst to join our Sales Operations team. This is an ideal role for someone who has business operations knowledge in the technology field that has a high attention to detail that can perform complex technical writing. Individuals, or recent college graduates that have a business degree with a minor in Management Information Systems or Finance is ideal. The successful candidate will be highly driven, a quick learner with attention to detail that is eager to work in a fast-paced, dynamic sales operations environment.
Responsibilities
Provide pricing reviews of proposed client solutions
Work and collaborate with our sales teams to help create complex software and hardware price quotes
Assist in the completion of sales proposal forms
Assist with partner Bid Assurance (A2Q) process
Assist in creation and writing of sales proposal forms as needed
Support Sales Solutions Operations Manager in any activities related to Cisco Solutions Operations.
Post documentation for group in network share repository
Work in a team-oriented, cross-departmental environment interacting closely with project delivery teams, Service Delivery Managers, Solutions Architects, Solutions Engineers and Business Developers.
