CTIOS Desktop Developer -- Remote / Nationwide
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
We are currently have an opening for an experienced Systems Software Principal Programmer, located anywhere in the US. Travel, up to 50%, will be required for this role. In this client facing role as a CTIOS Desktop Developer, you will build custom software solutions in Java and/or C# that add value to our Cisco Contact Center, CTI and Speech Solution offerings. The Developer may build custom CTIOS desktop software including complete agent desktops and screen pop connectors.
Responsibilities may include:
Taking user requirements and crafting working desktop implementations to include various custom features
Developing using Java and/or C# and SQL Server, working with Ciscos UCCE products
Configuring CAD (Cisco Agent Desktop) to meet customer desktop requirements
