QA, Associate Instructional Designer
Job Specifications
College degree or equivalent experience in multimedia, technology, and/or training
Strong understanding of Multimedia and Instructional Design principles
Knowledge of HTML and XML
Excellent written and oral communication skills; strong English grammar knowledge
General knowledge of learning management systems a plus
Strong attention to detail and desire to follow procedures
Ability to manage responsibilities and priorities in a fast-paced and time-critical environment
Excellent computer skills in Microsoft Office and ability to learn technology quickly
Functional testing/editing experience/knowledge
TeleTech is helping organizations transform the customer experience. This means we need to recruit and retain great talent. Talent to execute on the customer experience as it is today... talent to imagine the customer experience of tomorrow and the talent to guide both.
Because of this, the Learning Development team at TeleTech is integral to the success of our business. There is a consistent and steady need to help us build and sustain best in class curricula and learning solutions across our global organization. For this role, we need strategic do-ers.
What the role really does
A results-oriented Quality Assurance Associate ensures accuracy of blended learning curricula and course content by reviewing learning and multimedia products. The QA Associate will support internally facing learning initiatives as well as externally facing learning projects for our global clients. A successful candidate will have a strong eye for detail and an ability to find errors where others may miss them.
