Senior Account Executive, Avaya Contact Center Solutions
At Technology Solutions Group, a TeleTech Holdings company, we are committed to excellence in the delivery of our Contact Center and Cloud Computing solutions. As part of our Avaya Sales Engineering division, your knowledge and experience in the converged IP contact center, voice self-service solutions (application and infrastructure) and Avaya Contact Center Solutions space will be the key for success in our growing practice.
We are currently searching for an experienced Senior Account Executive, located in any major US city to be the primary sales channel for driving new business for TSG selling premise and cloud Contact Center Solutions.
We seek an individual who has experience selling to VP- and C-level executives across business, IT and Telecom in these organizations. As part of a team effort, you will lead the selling effort in all phases, from target account list management, through account planning, sales strategy development, high-, mid-, and low- funnel sales execution, deal closure and sales transition to our delivery teams. You will also contribute to account expansion and cross-sell of add-on solutions, together with other sales team members. This position requires a consultative sales-orientation, leadership and influence skills and high-energy. The ideal candidate mixes proven sales performance and execution with their ability as a strategic thinker who can define, lead and execute a disciplined sales process over time to maximize potential from sales efforts. Operating with a bookings target, this individual is tasked with ensuring the company achieves its revenue goals for his or her territory consistently.
Responsibilities:
Sales Strategy and Planning - develop and manage account plans and sales strategies for Top 10 / Next 10 Target Accounts.
Provide weekly feedback on sales progress and alternative strategies. Engage with key vendor partners and TSG personnel as appropriate to develop and align on plans and priorities.
Sales Execution high-funnel presentations, requirements discovery, and relationship building with customers at multiple levels and across all functions.
Effective qualification of deals to sell efficiently. Mid-funnel detailed discovery, solution review development, value proposition definition, customer workshops, executive briefings, and business case development to instantiate key business and IT sponsors and budget owners (together with relevant TSG and Vendor partner personnel).
Experience we are seeking:
Be a proactive, influential driver of selling activity the Quarterback
Proven success selling Avaya Call Center solutions with Avaya or a current Partner.
Must be able to SELL; prospect, qualify, pursue, close, address objections and understand our solutions offerings, services, and our vendor partners products.
Leadership skills to influence clients and internal sales team members to think and act strategically when qualifying opportunities, developing sales positioning messages, key win themes, solution scope and phasing, and what it will take to win deals
Driven, goal-oriented professional with mental toughness to weather the ups and downs of long sales and business cycles.
Strategic thinker with outstanding communication skills; oral and written.
Attention to detail, self-motivated and leads a disciplined sales process.
Demonstrated ability to work collaboratively as part of a team sales effort, and to successfully operate in a flexible, virtual operating environment
Substantial work at home experience
Significant experience in professional services/consulting environments.
Proven track record as a successful sales executive.
The ability to effectively build relationships with all levels of the organization, and to lead and influence across functions
Ability to travel up to 50%
