o Demonstrates effective interpersonal relationship skills by greeting all staff and visitors courteously and attempting to meet their needs to the best of his/her ability
o Uses discretion and maintains the same level of ethical behavior in handling situations requiring confidentiality as that which is expected of fully licensed professionals
o Selects appropriate channels for resolving concerns/problems
o Demonstrates effective communication skills by speaking clearly, expressing ideas logically and giving clear, explicit explanations
o Uses written communication, including e-mail, appropriately and professionally
o Demonstrates fairness and consistency in dealing with students, parents, community members and other school staff acknowledging their rights to hold differing views and values
