· Maintaining the existing clients by regular visits and updates;
· Identifying new business opportunities and accounts;
· Constantly gathering new market intelligence and trends;
· Maintaining regular contact with all airline managers/staff;
· Submitting sales reports on a weekly basis;
· Monitoring account performance and implementing new strategies to maximize profitability;
· Monitoring competitor activities and recommend actions;
· Implementing credit policy in line with audit requirements;
· Following up outstanding payments from corporate accounts;
· Communicating regularly with all team centers, outlets and management;
· Handling customer complaint;
· Maintaining relationships with key clients on all levels and identifying new potential clients;
· Negotiating corporate agreements with and on behalf of the clients.
· Actively and successfully managing the sales process including lead generation, pitch, asking questions and negotiation;
· As a representative of the company at industry events and exhibitions with the intention of gaining new business leads and contacts;
· Effectively interacting with other departments and keeping abreast of issues affecting the market, industry and collecting competitor intelligence;
· Ensuring the company remains proactive and responsive to prospective clients.
· Implementing market strategy and sales plan;
· Planning and directing activities which includes assessing market values and conditions;
· Coordinating sales distribution;
· Establishing effective business contacts;
· Reporting on sales activity.