Healthcare Group is one of the leading companies in the Health Insurance Business in the UAE since 1997 with the concept of ?Cost effective, Comprehensive, Affordable Healthcare for all?. The company has shown dynamic improvement to ensure relevance and responsiveness in the health insurance industry.
Job description
Assist in solving customer complaints received through the phone by coordinating with the operations department and entering these complaints on the complaint system.
Contact Health Care Providers when information on claims is not clear or missing for verification.
Assist in delivering monthly cheques and statements to health care providers.
Reply to any inquiries related to the cheques and statements.
Requirements
Excellent communication skills.
Strong computer skills.
Must have a valid UAE driving license.
Qualification
Graduate/Diploma with minimum 3 to 6 years of experience