� To ensure that all necessary supporting documentation is completed to enable the department to efficiently carry out their purpose within the agreed P&C policies � To complete, implement, maintain, and record all filing systems across the department, with an emphasis on moving towards a �paperless� environment � To liaise at all levels of the business, and externally, to ensure that all necessary information is gathered to support the department objectives � To attend meetings with line managers as required, keeping and publishing minutes accordingly � To coach and train the team as required on policies, procedures, and processes � Follow up on meetings as required with stakeholders, and update any trackers and systems � Management of the Business Support Team to continually improve quality of analysis, efficiencies, and productivity in the business � To act as the focal point in the P&C department for all process and procedural issues, responding/acting on their requirements, delegating, coordinating among concerned stakeholders, and following up on tasks until completion � To process Workflows and Oracle (or any other system) tasks on behalf of the team as required, including supplier pre-qualification � To initiate process improvements and be proactive in setting and meeting / exceeding internal customer KPI�s � To perform any other duties as may be reasonably required JOB CONTEXT & COMPLEXITY � Ensuring timely compliance to existing P&C policies and consolidating all associated needs, but at the same time, continually seeking improvements to the process, and making appropriate recommendations for change to the MD � Ensuring the integrity and validity of all data used in the Department and ensuring that the data may be reported in a meaningful manner to enable best commercial and business decisions to be made � Balancing the need for providing an excellent service to the BU, but at the same time, safeguarding the spend of the Group and improving compliance and spend under management Boundaries & DECISION MAKING AUTHORITY � Decision making authority with regards to day-to-day operations as defined for the position � Decision making authority will lie with the Department Head and BU Head as per the Nakheel Delegation of Authority (DoA)