The role:
The position involves the smooth integration of the Microsoft 365 Migration Project into the Program. Responsibilities encompass executing change management activities, addressing stakeholder engagement, communication, and training needs. This requires direct involvement with process and technical teams to create a thorough change impact assessment.
Responsibilities:
- Develop and execute a robust change management strategy and plan for successful adoption of the MS 365 project within the broader program.
- Identify and involve key stakeholders, addressing their requirements and concerns to ensure active support throughout the project. Manage expectations, handle resistance, and promote a positive change culture.
- Conduct a thorough impact assessment for assigned projects, analyzing effects on people, processes, and technology. Engage in process design and technical discussions to capture all impacts effectively.
- Create and implement an impactful communication plan for the MS 365 project. Collaborate with communications/branding for consistency across the program.
- Design and execute an efficient training plan for assigned projects, collaborating with training vendors and internal SMEs to achieve training objectives.
- Lead project adoption efforts, incorporating effective measurement tactics. Conduct change readiness assessments, surveys, and other activities to ensure successful adoptions.
Experience:
- 7-10 years in change management, technology adoption, or a related field.
- Demonstrated success in leading projects related to the implementation and adoption of Microsoft 365.
- Comprehensive understanding of Microsoft 365 applications and their integration into business processes.
- Exceptional project management skills for planning, executing, and overseeing adoption strategies.
- Strong communication and interpersonal abilities to engage stakeholders at all levels.
- Proficiency in data analysis for well-informed decision-making.
- Skillful in designing and delivering diverse training programs.
- Familiarity with various change management methodologies.
- Technical proficiency to collaborate with IT teams on integration and customization.
• Creative problem-solving aptitude for addressing challenges in adoption and engagement. • Effective team collaborator with the capability to lead independently.
- Robust organizational skills and meticulous attention to detail for documentation and reporting.
